Job Ref: FOC1742
Branch: The Bedford Hotel
Location: The Bedford Hotel, Belfast
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 06/06/2025
Closing date: 08/07/2025
This is your opportunity to play a pivotal role in one of Belfast most anticipated boutique hotel openings.

WHO WE ARE:

Opening in late 2025, The Bedford Hotel will be a prestigious boutique hotel in the heart of Belfast, set within the iconic Scottish Mutual Building. With 82 bedrooms, a destination restaurant, cafe bar and private dining rooms, we are setting new standards for hospitality in Northern Ireland. Our mission is to be the No. 1 employer of choice in NI.

The Bedford Hotel managed by the Focus Hotels Management seeks a skilled and driven Human Resources Manager who thrives in a hospitality setting. You are a natural leader with a passion for service excellence and an unwavering commitment to creating unforgettable guest experiences. Your proactive approach, eye for detail, and ability to inspire those around you make you the perfect fit for our team.

• Key Responsibilities:
• Lead the recruitment process for hotel departments, including sourcing, interviewing, onboarding, and training new hires to ensure staffing levels meet operational needs.
• Act as a liaison between management and staff, promoting positive employee relations and addressing issues such as grievances, disputes, and disciplinary procedures promptly and fairly.
• Design and implement training programs to enhance employee performance, guest service skills, and compliance with hotel standards and regulations.
• Oversee performance evaluation processes, coach department heads on staff development, and manage performance improvement plans.
• Ensure all HR practices comply with labour laws, hotel policies, and brand standards. Keep staff informed of policy changes and legal updates.
• Coordinate with finance/payroll departments to ensure accurate processing of employee compensation and benefits.
• Analyse staffing needs, labour trends, and productivity levels to recommend strategies for improving workforce efficiency.
• Promote a safe and healthy work environment in line with occupational health standards and hospitality-specific safety practices.
• Maintain HR records and provide regular reports on headcount, turnover, training, and other key HR metrics to management.
• Champion diversity, equity, and inclusion initiatives to foster a respectful and welcoming workplace culture.

Please refer the Job description for details