Requirements:

• At least 3 years’ experience in high volume payroll processing environment using a payroll system
• Must have STRONG customer service experience
• Minimum HS GED
• Experience using a payroll system (not ADP); ORACLE REQUIRED
• Extensive knowledge in all facets of payroll operations
• In-depth knowledge or payroll taxes, compliance and regulations
• Duties may include assistance with garnishments, support and levy orders, analyzing service tickets submitted by employees for pay errors or missing pay, SDI Integrations
• Strong customer service skills
• Able to work in a fast-paced team environment
• Strong attention to details
• Maintain a high level of discretion and confidentiality for all payroll data
• Efficient with Excel and computer skills

The Payroll Services Associate is a specialized position where the problem-solving techniques requires an in-depth knowledge of current payroll practices and regulations as well as the HR policies. The Payroll ESA must handle the research, processing and communication for all intake tickets submitted from employees, managers and other customers bringing their issues to resolution. It is critical for this role to be able to determine when an inquiry must be escalated to the core Payroll Team for timely handling and resolving these issues. This role must have excellent communication skills, work with little supervision and keep the Payroll Management Team updated of any situations that need their input or involvement.
Job Types: Full-time, Contract
Pay: $24.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In perso

Please refer the Job description for details