At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Art Director, US CRM Creative

Team: eBay Brand Creative

Location: Toronto, Canada

About The Role

Are you a seasoned Art Director with a passion for designing customer-focused, high-impact creative? The eBay Brand Creative team is looking for an Art Director to lead the creative direction for US CRM campaigns . In this role, you will oversee the design and execution of engaging email, push notification, SMS, and other customer communications, all tailored to the unique needs of the US market while aligning with eBay’s global brand standards.

As the lead Art Director for US CRM , you’ll be responsible for guiding our external agency in crafting visually compelling creative that engages customers, drives retention, and enhances their overall experience with eBay. You will work closely with internal and external cross-functional teams including marketing, category BUs, and social strategists, to deliver exceptional customer experiences. You will also have the opportunity to produce in-house creative work for CRM touchpoints as needed.