YOU’LL HELP KEEP TICKETLESS TRAVEL TO A MINIMUM

We’re TransPennine Express and we’re going places. Whether that’s helping customers reach their destination, or ensuring our colleagues feel fulfilled and supported in their careers. We’re looking for people with drive and enthusiasm to join our amazing team and help push for more progress within the rail industry. We look forward to meeting new faces and eager minds, ready to join our mission of creating a better-connected network in the North and Scotland, for good.
As a Revenue Protection Inspector you will be working as part of a highly engaged team. Within this team your role will help to reduce ticketless travel across the TPE network, through ensuring all passengers have a valid ticket. To protect the revenue, you will predominantly work onboard with some station work as required. You will have an eye for detail and excellent communication skills to help support and educate our customers. As you will be dealing with ticketing requirements there will be some cash handling so you must be comfortable with issuing accurate change.
Our trains operate around the clock so you will work some early mornings, late nights and weekends too. With experience in customer service, along with your friendly and professional manner, you will maintain high standards and support our customers even during those difficult times. From giving advice on train times and platform information to helping with seating and luggage, your communication skills will be key.
If that sounds like the right fit for you, we’d love to hear from you, please click apply and complete an application form.

Please refer the Job description for details