Responsibilities
About Us
Founded in 2012, ByteDance’s mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join Us
Creation is the core of ByteDance’s purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That’s how we drive impact - for ourselves, our company, and the users we serve.
Join us.
Team Introduction
The Physical Security System and Technology Team, falls under the physical security department of the Corporate Services. Its core responsibility is to leverage technological means to guard against security risks within the workplace. In addition, the team undertakes the daily operation, maintenance, and upgrade of global physical security and prevention systems (such as Lenel, Hikvision, Avigilon, etc.), and is also responsible for the management and maintenance of physical security-related data.

Responsibilities

• Provide technical support to users, document system issues reported, analyse & identify root-cause, recommend solutions, fix issues, provide status updates to users, and provide periodical incident reports & updates to management.
• Experienced with SQL database open connectivity development. Able to provide guidance to the internal R&D team members on the integration between internal developed applications and security systems.
• Coordinate with security system vendors to ensure outstanding issues raised by internal R&D teams are being addressed by vendors in a timely manner. Document issues and provide status updates to management on a periodical basis.
• Act as the primary point-of-contact to the security system vendor. Attend a periodical meeting with security system vendor as required.
• Perform periodical system health checks to ensure safe, stable and efficient operation of the security system on the global basis.
• Perform application & system upgrade based on recommendation by the vendor to ensure the version in used meets standard operation. Enhances existing software capabilities, and develops direct system testing and validation procedures.

Qualifications

MINIMUM QUALIFICATIONS:

• Studied in any of these faculties: Computer Science, Information Technology, Programming & Systems Analysis, Science.
• Experienced in one or more programming languages, such as scripting experience in Shell and Python, and SQL.
• Experienced in design, build, and maintain large scale distributed applications & systems or experience in databases, operating systems, and servers management & maintenance.

PREFERRED QUALIFICATIONS:

• Be highly self-motivated, able to proactively identify problems, and promote the continuous development and progress of related projects.
• Lenel physical security related applications & systems certified/trained.
  ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too

• Provide technical support to users, document system issues reported, analyse & identify root-cause, recommend solutions, fix issues, provide status updates to users, and provide periodical incident reports & updates to management.
• Experienced with SQL database open connectivity development. Able to provide guidance to the internal R&D team members on the integration between internal developed applications and security systems.
• Coordinate with security system vendors to ensure outstanding issues raised by internal R&D teams are being addressed by vendors in a timely manner. Document issues and provide status updates to management on a periodical basis.
• Act as the primary point-of-contact to the security system vendor. Attend a periodical meeting with security system vendor as required.
• Perform periodical system health checks to ensure safe, stable and efficient operation of the security system on the global basis.
• Perform application & system upgrade based on recommendation by the vendor to ensure the version in used meets standard operation. Enhances existing software capabilities, and develops direct system testing and validation procedures