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Information Technology Jobs in Australia

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Technology Support Lead at JPMC Candidate Experience page
Sydney, New South Wales, Australia - Full Time
Skills Needed
Application Support, Site Reliability Engineering, Sql, Incident Management, Problem Management, Disaster Recovery, Kubernetes, Python, Oracle, Splunk, Aws, Linux/Unix Shell, Root Cause Analysis, Ai Assisted Operations, Monitoring Dashboards, Itil
Specialization
Requires a Bachelor's degree in Engineering, Computer Science, or IT with over 10 years of experience in application support and production management. Must possess strong database expertise, SRE methodology knowledge, and experience with container orchestration and cloud platforms.
Experience Required
Minimum 10 year(s)
Technology Risk Analyst at AGL
Melbourne, Victoria, Australia - Full Time
Skills Needed
Technology Risk, Operational Risk, Governance, Assurance, Data Analytics, Reporting, Power Bi, Excel, Sql, Risk Frameworks, Compliance Standards, Analytical Mindset, Communication Skills, Process Automation, Stakeholder Engagement
Specialization
Candidates should have experience in technology or operational risk, governance, or assurance roles along with strong data analytics skills. Proficiency in tools like Power BI, Excel, or SQL and an understanding of technology risk frameworks are essential for this position.
Experience Required
Minimum 2 year(s)
Head of Information Security at AMP Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Information Security, Cyber Resilience, Security Governance, Security Architecture, Cyber Defence, Security Operations, Incident Response, Identity And Access Management, Vulnerability Management, Cloud Security, Threat Intelligence, Risk Management, Strategic Leadership, Stakeholder Management, Regulatory Engagement
Specialization
The ideal candidate is an experienced security leader with a strong track record in complex, highly regulated environments. They must possess deep expertise in security architecture, cyber defence, and incident response, alongside the ability to articulate cyber risk to senior stakeholders.
Experience Required
Minimum 10 year(s)
Head of Information Security at Telstra
Melbourne, Victoria, Australia - Full Time
Skills Needed
Cyber Security Strategy, Governance Risk And Compliance, Technology Risk Management, Control Assurance, Disaster Recovery, Cyber Recovery, Incident Response, Stakeholder Management, Cloud Platforms, Identity And Access Governance, Vulnerability Management, Threat Management, Security Architecture, Application Security, Team Leadership, Security Awareness
Specialization
Proven experience leading a cybersecurity function in complex environments with expertise in strategy, governance, and resilience. Must possess strong leadership skills and a deep understanding of modern cloud technology and security frameworks.
Experience Required
Minimum 10 year(s)
Information Security Engineer at Corto Pty Ltd
Sydney, New South Wales, Australia - Full Time
Skills Needed
Aws Security, Iam, Network Security, Vulnerability Management, Soc 2 Compliance, Incident Response, Siem, Xdr, Cnapp, Threat Modelling, Microsoft Entra, Api Security
Specialization
Requires 3-5 years of experience in Information Security Engineering with strong hands-on expertise in securing AWS environments. Candidates should be familiar with security frameworks like SOC 2, CIS, or NIST and possess strong analytical problem-solving skills.
Experience Required
Minimum 2 year(s)
Information Centre Specialist at Iron Mountain Ltd
Wodonga, Victoria, Australia - Full Time
Skills Needed
Warehouse Management, Asset Tracking, Inventory Auditing, Shipping And Receiving, Space Utilization, Facility Maintenance, Records Management, Operational Procedures
Specialization
The candidate must be able to manage the flow of goods and maintain accurate accounting of all assets within store facilities. They should be capable of overseeing receipt and shipment processes in accordance with established organizational procedures.
Experience Required
Minimum 2 year(s)
Lead Technology Delivery at Rio Tinto
Perth, Western Australia, Australia - Full Time
Skills Needed
Ineight, Document Management Systems, Stakeholder Engagement, User Acceptance Testing, Project Delivery, Agile Methodology, Power Bi, Data Tools, System Implementation, Change Management, Technical Communication, Project Data Management
Specialization
Requires strong experience with InEight or similar Document Management Systems and a background in major projects or engineering environments. Candidates should possess an agile, delivery-focused mindset and the ability to communicate technical concepts to non-technical audiences.
Experience Required
Minimum 5 year(s)
CX Technology Consultant at Datacom
Adelaide, South Australia, Australia - Full Time
Skills Needed
Cx Solution Design, Ccaas Platforms, Conversational Ai, Agentic Ai, Generative Ai, Llms, Nlu/Nlp Frameworks, Api Integrations, Customer Journey Mapping, Transformation Strategy, Solution Blueprinting, Workflow Automation, Stakeholder Engagement, Technical Proposal Writing, Crm Integration, Strategic Roadmapping
Specialization
Candidates must have broad experience in CX solution design and a proven track record with CCaaS platforms like Genesys Cloud or Amazon Connect. Proficiency in Conversational AI, LLMs, and Agentic AI is required to design scalable, AI-driven customer experience solutions.
Experience Required
Minimum 5 year(s)
CX Technology Consultant at Datacom
Brisbane, Queensland, Australia - Full Time
Skills Needed
Cx Solution Design, Ccaas Platforms, Conversational Ai, Agentic Ai, Generative Ai, Llms, Nlu/Nlp Frameworks, Api Integration, Customer Journey Mapping, Transformation Strategy, Solution Blueprinting, Stakeholder Engagement, Workflow Automation, Technical Proposal Writing, Pre Sales Support, Crm Integration
Specialization
Requires broad experience in CX solution design and a proven track record with CCaaS platforms like Genesys Cloud or Amazon Connect. Candidates must have hands-on experience with LLMs, Generative AI, and the design of Conversational AI solutions.
Experience Required
Minimum 5 year(s)
CX Technology Consultant at Datacom
Melbourne, Victoria, Australia - Full Time
Skills Needed
Cx Solution Design, Ccaas Platforms, Conversational Ai, Agentic Ai, Generative Ai, Llms, Nlu/Nlp Frameworks, Api Integrations, Customer Journey Mapping, Transformation Strategy, Solution Architecture, Workflow Automation
Specialization
Candidates need broad experience in CX solution design and a proven track record with CCaaS platforms like Genesys Cloud or Amazon Connect. Proficiency in deploying Conversational AI, LLMs, and Agentic AI within contact center environments is required.
Experience Required
Minimum 5 year(s)
CX Technology Consultant at Datacom
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cx Solution Design, Ccaas Platforms, Conversational Ai, Agentic Ai, Generative Ai, Llms, Nlu/Nlp Frameworks, Api Integration, Customer Journey Mapping, Transformation Strategy, Solution Blueprinting, Stakeholder Engagement, Workflow Automation, Technical Proposal Writing, Pre Sales Support, Knowledge Management
Specialization
Candidates must have broad experience in CX solution design and a proven track record with CCaaS platforms like Genesys Cloud or Amazon Connect. Proficiency in deploying Conversational AI, LLMs, and Agentic AI within a contact center environment is required.
Experience Required
Minimum 5 year(s)
CX Technology Consultant at Datacom
Modbury, South Australia, Australia - Full Time
Skills Needed
Cx Solution Design, Ccaas Platforms, Conversational Ai, Agentic Ai, Generative Ai, Llms, Nlu/Nlp Frameworks, Api Integrations, Customer Journey Mapping, Transformation Strategy, Solution Blueprinting, Stakeholder Engagement, Workflow Automation, Technical Proposal Writing, Pre Sales Support, Reference Architecture
Specialization
Candidates must have broad experience in CX solution design and a proven track record with CCaaS platforms like Genesys Cloud or Amazon Connect. Proficiency in designing Conversational AI, LLMs, and API-driven integrations is required.
Experience Required
Minimum 5 year(s)
CX Technology Consultant at Datacom
Canberra, , Australia - Full Time
Skills Needed
Cx Solution Design, Ccaas Platforms, Conversational Ai, Agentic Ai, Generative Ai, Llms, Nlu/Nlp Frameworks, Api Integrations, Customer Journey Mapping, Transformation Strategy, Solution Blueprinting, Stakeholder Engagement, Workflow Automation, Technical Proposal Writing, Pre Sales Support, Strategic Roadmapping
Specialization
Candidates must have broad experience in CX solution design and a proven track record with CCaaS platforms like Genesys Cloud or Amazon Connect. Proficiency in Conversational AI, LLMs, and Agentic AI is required, along with strong consultative skills for mapping customer journeys.
Experience Required
Minimum 5 year(s)
CX Technology Consultant at Jobgether
, , Australia - Full Time
Skills Needed
Cx Solution Design, Contact Centre Transformation, Ccaas, Conversational Ai, Agentic Ai, Generative Ai, Llm Applications, Customer Journey Mapping, Stakeholder Management, Cloud Architecture, Api Integration, Crm Integration, Technical Documentation, Solution Blueprinting, Pre Sales, Strategic Consulting
Specialization
Candidates must have strong expertise in CX solution design and hands-on experience with CCaaS platforms and Conversational AI. Proficiency in mapping customer journeys and managing stakeholders in complex enterprise environments is essential.
Experience Required
Minimum 5 year(s)
Legal Technology Trainer at DLA Piper
Melbourne, Victoria, Australia - Full Time
Skills Needed
N/A
Specialization
Mos expert certificates in excel and word
Qualification
Trade Certificate
Experience Required
Minimum 4 year(s)
Security Technology Lead at AustralianSuper
Melbourne, Victoria, Australia - Full Time
Skills Needed
Security Technology Roadmap, Security Architecture, Security Engineering, Strategic Leadership, Cloud Security, Identity And Access Management, Risk Management, Vendor Management, Security By Design, Stakeholder Management, Microsoft Security Stack, Azure, Devsecops, Cyber Threat Assessment, Financial Services Compliance, Commercial Awareness
Specialization
Candidates need extensive experience in security architecture or leadership within complex, regulated environments, specifically financial services. Strong skills in developing long-term capability plans and deep knowledge of cloud platforms and identity management are essential.
Experience Required
Minimum 10 year(s)
Technology Service Owner at Westpac Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
People Leadership, Agile Methodology, Service Management, Backlog Prioritization, Stakeholder Engagement, Coaching, Strategic Planning, Risk Management, Java, Api Technologies, Delivery Management, Performance Support, Technical Trade Offs, Cross Squad Collaboration
Specialization
The role requires demonstrated people leadership experience and a strong understanding of Agile delivery practices. Proficiency in backlog management and familiarity with Java or API-based technologies is highly valued for informed decision-making.
Experience Required
Minimum 5 year(s)
Senior Technology Auditor at Suncorp Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
It Audit, Technology Risk, Governance, Cloud Platforms, Database Controls, Network Controls, Application Controls, Cyber Security, Information Security, Data Protection, Risk Management, Analytical Skills, Problem Solving, Stakeholder Management, Audit Methodology, Regulatory Compliance
Specialization
Requires experience in IT audit or technology risk with a degree in Technology, Risk, or a related field. Professional certifications such as CISA, CISM, or CISSP are highly desirable.
Experience Required
Minimum 5 year(s)
Product Information Specialist at BYD Australia
Melbourne, Victoria, Australia - Full Time
Skills Needed
Product Information Management, Master Data Management, Technical Documentation, Data Validation, Regulatory Compliance, English Proficiency, Mandarin Proficiency, Analytical Thinking, Problem Solving, Cross Functional Collaboration, Technical Writing, Data Analysis
Specialization
Requires a Bachelor's degree in Engineering, IT, or Business with at least 2 years of experience in technical product information or master data. Fluency in both English and Mandarin is essential for global collaboration.
Experience Required
Minimum 2 year(s)
Information Management Officer at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Information Governance, Records Management, Compliance, Stakeholder Engagement, Data Integrity, Policy Development, Archival Principles, Digital Records Systems, Information Asset Management, Legislative Interpretation
Specialization
Requires relevant qualifications or demonstrated experience in records and information management, specifically with the State Records Act 1998 (NSW). Candidates must be proficient with digital records systems such as SharePoint or Records365.
Experience Required
Minimum 2 year(s)
Technology Support Lead at JPMC Candidate Experience page
Sydney, New South Wales, Australia -
Full Time

Start Date

Immediate

Expiry Date

14 Sep, 26

Salary

0.0

Posted On

16 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Application Support, Site Reliability Engineering, SQL, Incident Management, Problem Management, Disaster Recovery, Kubernetes, Python, Oracle, Splunk, AWS, Linux/Unix Shell, Root Cause Analysis, AI-Assisted Operations, Monitoring Dashboards, ITIL

Industry

Financial Services

Description
As an Application Support Engineer in the Securities Services technology group at JPMorganChase, you will take on a pivotal business-focused technology support/SRE role. Your main responsibilities include providing application support for various Securities Services products across Asia Pacific and worldwide. This role presents a real opportunity for professional advancement in a rapidly growing sector. You will act as the primary technology liaison for business and operations teams in Manila and throughout Asia Pacific, delivering business-oriented technology support and managing production incidents through to resolution. Job responsibilities  * Deliver technology application support to business and operations teams across the Asia Pacific region. * Review and implement technology releases, infrastructure updates, disaster recovery exercises, and patch management. * Oversee production technology incidents, ensuring prompt engagement, escalation, and clear communication with business, technology, and vendor partners. * Troubleshoot database issues and address data/report concerns. * Enhance support documentation and procedures. * Collaborate within a global, follow-the-sun support model. * Serve as a Subject Matter Expert (SME) for key applications, maintaining global best practices and standards. * Conduct root cause analysis (RCA) after incidents, identify, track, and implement preventive actions. * Contribute to the development of tools, frameworks, and techniques to boost productivity and quality in production support, applying SRE principles. * Develop and maintain automation tools to improve platform reliability and team efficiency. * Provide support during early APAC hours and participate in rotational weekend coverage. * Leads team adoption of enterprise-authorized AI capabilities within the work environment to improve incident triage speed and consistency (e.g., synthesizing operational signals into prioritized actions), with human-in-the-loop validation and appropriate handling of sensitive data. * Applies reuse-first, AI-assisted practices across incident/problem/change routines to identify recurring interruption patterns and validate remediation actions aligned to resiliency and security expectations.   Required Qualifications, Skills, and Experience * Bachelor’s degree in Engineering, Computer Science, or Information Technology. * Over 10 years of experience in application support and production management. * Strong database expertise, including SQL for data investigations. * Proven experience in Production Support and SRE, with a solid understanding of SRE protocols and methodologies. * Support management skills, including designing and using monitoring dashboards, generating service KPIs, reporting on stability and performance, and monitoring logs/message buses. * Experience in technology disaster recovery planning and execution. * Demonstrated ability to lead Incident and Problem Management calls for business-critical outages, conduct post-incident analysis, and implement preventive measures. * Excellent analytical and problem-solving abilities. * Capable of driving issue resolution across multiple support teams. * Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support production operations workflows with strong validation habits and awareness of data sensitivity. * Ability to review and validate AI-assisted incident recommendations before action, escalating when uncertain and ensuring outcomes align to operational, security, and auditability expectations. Technical Experience and Skills * Operating Systems: Unix, Windows. * Kubernetes for container orchestration. * Scripting languages: Perl, Python, Linux/UNIX shell. * Databases: Oracle, MS-SQL, PostgreSQL, Cassandra. * Telemetry and application performance monitoring tools: Splunk, AppDynamics, Dynatrace, Grafana, ITRS Geneos. * Schedulers: Control-M, Autosys. * Experience with cloud platforms (AWS, Google Cloud) is advantageous. * Familiarity with Splunk for log analysis and monitoring. Preferred qualifications, capabilities, and skills * ITIL v4 certification is a plus. * AWS experience and certification, including familiarity with core AWS services (EC2, S3, EKS, RDS, Cloudwatch), is desirable.     J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.    We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 
Responsibilities
Provide business-focused technology support and SRE functions for Securities Services products across the Asia Pacific region. Manage production incidents, implement technology releases, and leverage AI capabilities to improve incident triage and platform reliability.
Technology Support Lead at JPMC Candidate Experience page
Sydney, New South Wales, Australia - Full Time
Skills Needed
Application Support, Site Reliability Engineering, Sql, Incident Management, Problem Management, Disaster Recovery, Kubernetes, Python, Oracle, Splunk, Aws, Linux/Unix Shell, Root Cause Analysis, Ai Assisted Operations, Monitoring Dashboards, Itil
Specialization
Requires a Bachelor's degree in Engineering, Computer Science, or IT with over 10 years of experience in application support and production management. Must possess strong database expertise, SRE methodology knowledge, and experience with container orchestration and cloud platforms.
Experience Required
Minimum 10 year(s)
Technology Risk Analyst at AGL
Melbourne, Victoria, Australia - Full Time
Skills Needed
Technology Risk, Operational Risk, Governance, Assurance, Data Analytics, Reporting, Power Bi, Excel, Sql, Risk Frameworks, Compliance Standards, Analytical Mindset, Communication Skills, Process Automation, Stakeholder Engagement
Specialization
Candidates should have experience in technology or operational risk, governance, or assurance roles along with strong data analytics skills. Proficiency in tools like Power BI, Excel, or SQL and an understanding of technology risk frameworks are essential for this position.
Experience Required
Minimum 2 year(s)
Head of Information Security at AMP Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Information Security, Cyber Resilience, Security Governance, Security Architecture, Cyber Defence, Security Operations, Incident Response, Identity And Access Management, Vulnerability Management, Cloud Security, Threat Intelligence, Risk Management, Strategic Leadership, Stakeholder Management, Regulatory Engagement
Specialization
The ideal candidate is an experienced security leader with a strong track record in complex, highly regulated environments. They must possess deep expertise in security architecture, cyber defence, and incident response, alongside the ability to articulate cyber risk to senior stakeholders.
Experience Required
Minimum 10 year(s)
Head of Information Security at Telstra
Melbourne, Victoria, Australia - Full Time
Skills Needed
Cyber Security Strategy, Governance Risk And Compliance, Technology Risk Management, Control Assurance, Disaster Recovery, Cyber Recovery, Incident Response, Stakeholder Management, Cloud Platforms, Identity And Access Governance, Vulnerability Management, Threat Management, Security Architecture, Application Security, Team Leadership, Security Awareness
Specialization
Proven experience leading a cybersecurity function in complex environments with expertise in strategy, governance, and resilience. Must possess strong leadership skills and a deep understanding of modern cloud technology and security frameworks.
Experience Required
Minimum 10 year(s)
Information Security Engineer at Corto Pty Ltd
Sydney, New South Wales, Australia - Full Time
Skills Needed
Aws Security, Iam, Network Security, Vulnerability Management, Soc 2 Compliance, Incident Response, Siem, Xdr, Cnapp, Threat Modelling, Microsoft Entra, Api Security
Specialization
Requires 3-5 years of experience in Information Security Engineering with strong hands-on expertise in securing AWS environments. Candidates should be familiar with security frameworks like SOC 2, CIS, or NIST and possess strong analytical problem-solving skills.
Experience Required
Minimum 2 year(s)
Information Centre Specialist at Iron Mountain Ltd
Wodonga, Victoria, Australia - Full Time
Skills Needed
Warehouse Management, Asset Tracking, Inventory Auditing, Shipping And Receiving, Space Utilization, Facility Maintenance, Records Management, Operational Procedures
Specialization
The candidate must be able to manage the flow of goods and maintain accurate accounting of all assets within store facilities. They should be capable of overseeing receipt and shipment processes in accordance with established organizational procedures.
Experience Required
Minimum 2 year(s)
Lead Technology Delivery at Rio Tinto
Perth, Western Australia, Australia - Full Time
Skills Needed
Ineight, Document Management Systems, Stakeholder Engagement, User Acceptance Testing, Project Delivery, Agile Methodology, Power Bi, Data Tools, System Implementation, Change Management, Technical Communication, Project Data Management
Specialization
Requires strong experience with InEight or similar Document Management Systems and a background in major projects or engineering environments. Candidates should possess an agile, delivery-focused mindset and the ability to communicate technical concepts to non-technical audiences.
Experience Required
Minimum 5 year(s)
CX Technology Consultant at Datacom
Adelaide, South Australia, Australia - Full Time
Skills Needed
Cx Solution Design, Ccaas Platforms, Conversational Ai, Agentic Ai, Generative Ai, Llms, Nlu/Nlp Frameworks, Api Integrations, Customer Journey Mapping, Transformation Strategy, Solution Blueprinting, Workflow Automation, Stakeholder Engagement, Technical Proposal Writing, Crm Integration, Strategic Roadmapping
Specialization
Candidates must have broad experience in CX solution design and a proven track record with CCaaS platforms like Genesys Cloud or Amazon Connect. Proficiency in Conversational AI, LLMs, and Agentic AI is required to design scalable, AI-driven customer experience solutions.
Experience Required
Minimum 5 year(s)
CX Technology Consultant at Datacom
Brisbane, Queensland, Australia - Full Time
Skills Needed
Cx Solution Design, Ccaas Platforms, Conversational Ai, Agentic Ai, Generative Ai, Llms, Nlu/Nlp Frameworks, Api Integration, Customer Journey Mapping, Transformation Strategy, Solution Blueprinting, Stakeholder Engagement, Workflow Automation, Technical Proposal Writing, Pre Sales Support, Crm Integration
Specialization
Requires broad experience in CX solution design and a proven track record with CCaaS platforms like Genesys Cloud or Amazon Connect. Candidates must have hands-on experience with LLMs, Generative AI, and the design of Conversational AI solutions.
Experience Required
Minimum 5 year(s)
CX Technology Consultant at Datacom
Melbourne, Victoria, Australia - Full Time
Skills Needed
Cx Solution Design, Ccaas Platforms, Conversational Ai, Agentic Ai, Generative Ai, Llms, Nlu/Nlp Frameworks, Api Integrations, Customer Journey Mapping, Transformation Strategy, Solution Architecture, Workflow Automation
Specialization
Candidates need broad experience in CX solution design and a proven track record with CCaaS platforms like Genesys Cloud or Amazon Connect. Proficiency in deploying Conversational AI, LLMs, and Agentic AI within contact center environments is required.
Experience Required
Minimum 5 year(s)
CX Technology Consultant at Datacom
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cx Solution Design, Ccaas Platforms, Conversational Ai, Agentic Ai, Generative Ai, Llms, Nlu/Nlp Frameworks, Api Integration, Customer Journey Mapping, Transformation Strategy, Solution Blueprinting, Stakeholder Engagement, Workflow Automation, Technical Proposal Writing, Pre Sales Support, Knowledge Management
Specialization
Candidates must have broad experience in CX solution design and a proven track record with CCaaS platforms like Genesys Cloud or Amazon Connect. Proficiency in deploying Conversational AI, LLMs, and Agentic AI within a contact center environment is required.
Experience Required
Minimum 5 year(s)
CX Technology Consultant at Datacom
Modbury, South Australia, Australia - Full Time
Skills Needed
Cx Solution Design, Ccaas Platforms, Conversational Ai, Agentic Ai, Generative Ai, Llms, Nlu/Nlp Frameworks, Api Integrations, Customer Journey Mapping, Transformation Strategy, Solution Blueprinting, Stakeholder Engagement, Workflow Automation, Technical Proposal Writing, Pre Sales Support, Reference Architecture
Specialization
Candidates must have broad experience in CX solution design and a proven track record with CCaaS platforms like Genesys Cloud or Amazon Connect. Proficiency in designing Conversational AI, LLMs, and API-driven integrations is required.
Experience Required
Minimum 5 year(s)
CX Technology Consultant at Datacom
Canberra, , Australia - Full Time
Skills Needed
Cx Solution Design, Ccaas Platforms, Conversational Ai, Agentic Ai, Generative Ai, Llms, Nlu/Nlp Frameworks, Api Integrations, Customer Journey Mapping, Transformation Strategy, Solution Blueprinting, Stakeholder Engagement, Workflow Automation, Technical Proposal Writing, Pre Sales Support, Strategic Roadmapping
Specialization
Candidates must have broad experience in CX solution design and a proven track record with CCaaS platforms like Genesys Cloud or Amazon Connect. Proficiency in Conversational AI, LLMs, and Agentic AI is required, along with strong consultative skills for mapping customer journeys.
Experience Required
Minimum 5 year(s)
CX Technology Consultant at Jobgether
, , Australia - Full Time
Skills Needed
Cx Solution Design, Contact Centre Transformation, Ccaas, Conversational Ai, Agentic Ai, Generative Ai, Llm Applications, Customer Journey Mapping, Stakeholder Management, Cloud Architecture, Api Integration, Crm Integration, Technical Documentation, Solution Blueprinting, Pre Sales, Strategic Consulting
Specialization
Candidates must have strong expertise in CX solution design and hands-on experience with CCaaS platforms and Conversational AI. Proficiency in mapping customer journeys and managing stakeholders in complex enterprise environments is essential.
Experience Required
Minimum 5 year(s)
Legal Technology Trainer at DLA Piper
Melbourne, Victoria, Australia - Full Time
Skills Needed
N/A
Specialization
Mos expert certificates in excel and word
Qualification
Trade Certificate
Experience Required
Minimum 4 year(s)
Security Technology Lead at AustralianSuper
Melbourne, Victoria, Australia - Full Time
Skills Needed
Security Technology Roadmap, Security Architecture, Security Engineering, Strategic Leadership, Cloud Security, Identity And Access Management, Risk Management, Vendor Management, Security By Design, Stakeholder Management, Microsoft Security Stack, Azure, Devsecops, Cyber Threat Assessment, Financial Services Compliance, Commercial Awareness
Specialization
Candidates need extensive experience in security architecture or leadership within complex, regulated environments, specifically financial services. Strong skills in developing long-term capability plans and deep knowledge of cloud platforms and identity management are essential.
Experience Required
Minimum 10 year(s)
Technology Service Owner at Westpac Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
People Leadership, Agile Methodology, Service Management, Backlog Prioritization, Stakeholder Engagement, Coaching, Strategic Planning, Risk Management, Java, Api Technologies, Delivery Management, Performance Support, Technical Trade Offs, Cross Squad Collaboration
Specialization
The role requires demonstrated people leadership experience and a strong understanding of Agile delivery practices. Proficiency in backlog management and familiarity with Java or API-based technologies is highly valued for informed decision-making.
Experience Required
Minimum 5 year(s)
Senior Technology Auditor at Suncorp Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
It Audit, Technology Risk, Governance, Cloud Platforms, Database Controls, Network Controls, Application Controls, Cyber Security, Information Security, Data Protection, Risk Management, Analytical Skills, Problem Solving, Stakeholder Management, Audit Methodology, Regulatory Compliance
Specialization
Requires experience in IT audit or technology risk with a degree in Technology, Risk, or a related field. Professional certifications such as CISA, CISM, or CISSP are highly desirable.
Experience Required
Minimum 5 year(s)
Product Information Specialist at BYD Australia
Melbourne, Victoria, Australia - Full Time
Skills Needed
Product Information Management, Master Data Management, Technical Documentation, Data Validation, Regulatory Compliance, English Proficiency, Mandarin Proficiency, Analytical Thinking, Problem Solving, Cross Functional Collaboration, Technical Writing, Data Analysis
Specialization
Requires a Bachelor's degree in Engineering, IT, or Business with at least 2 years of experience in technical product information or master data. Fluency in both English and Mandarin is essential for global collaboration.
Experience Required
Minimum 2 year(s)
Information Management Officer at myCareer - NSW Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Information Governance, Records Management, Compliance, Stakeholder Engagement, Data Integrity, Policy Development, Archival Principles, Digital Records Systems, Information Asset Management, Legislative Interpretation
Specialization
Requires relevant qualifications or demonstrated experience in records and information management, specifically with the State Records Act 1998 (NSW). Candidates must be proficient with digital records systems such as SharePoint or Records365.
Experience Required
Minimum 2 year(s)