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Information Technology Jobs in USA

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Help Desk Support Technician at Dynamic Solutions Technology LLC
Arlington, Virginia, USA - Full Time
Skills Needed
Mcsa, Help Desk Institute, Excel, Thinking Skills, Adobe Acrobat, Microsoft Applications, Problem Management, Outlook, Powerpoint
Specialization
High scholl diploma or ged certificate
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Help Desk Support Technician at Dynamic Solutions Technology LLC
Bethesda, MD 20816, USA - Full Time
Skills Needed
Powerpoint, Ged, Microsoft Applications, Help Desk Institute, Outlook, Adobe Acrobat, Problem Management, Mcsa, Thinking Skills, Excel
Qualification
Diploma
Experience Required
Minimum 3 year(s)
QA Automation with Automotive industry at Altitude technology Solutions Inc
Lisle, IL 60532, USA - Full Time
Skills Needed
Javascript, Vbscript, Module Development, Design, Test Planning, Integration, Test Automation, Scripting Languages
Qualification
Graduate
Technical Consultant - Software Development at Premier Technology Solutions Inc
New York, NY 10016, USA - Full Time
Skills Needed
Javascript, Computer Science, Dental Insurance, Design, Sql, Microsoft, Health Insurance, Powershell
Specialization
Computer science or related degree
Qualification
Graduate
Director, Equal Opportunity; Title IX, Title VI & 504 Coordinator at New York Institute of Technology
Old Westbury, NY 11568, USA - Full Time
Skills Needed
Technology, Communication Skills, Color, Federal Law, Regulations, Discrimination Law, Employment Law, Consideration
Specialization
The field of employment law student affairs anti-discrimination law compliance human resources investigations or similar field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Warehouse Supervisor - ATR- NAIC2 - 2nd shift at World Wide Technology Holding LLC
Edwardsville, IL 62025, USA - Full Time
Skills Needed
Pet Insurance, Communication Skills, Pallet Jack, Wellbeing, Licensure, Vision Care, Health, Profit Sharing, Computer Skills, It, Disability Insurance, Pto, Collaboration
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Program Manager - Enterprise Applications at Windval Technology Solutions LLC
Remote, Oregon, USA - Full Time
Skills Needed
Computer Science, Python, Unix, Infrastructure, Oracle, Power Bi, Design, Html, Sql, Communication Skills, Collaboration, C++, Interpersonal Skills, Technology Management, Working Environment, C, Snowflake
Specialization
Computer Science, Business Administration, Administration, Business, Management
Qualification
Graduate
Human Resource Business Partner at Progressive Technology Solutions
Pensacola, FL 32526, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Design Drafter II at Stulz Air Technology Systems Inc
Frederick, MD 21704, USA - Full Time
Skills Needed
Sap, Autocad, Solidworks, Disabilities
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Technical Support Consultant II at Medical Technology Solutions LLC
United States, , USA - Full Time
Skills Needed
Certificate Management, Desktop Administration, Computer Science, Sonicwall, Veeam, Print Management, Acronis, Information Systems, Firewall, Cisco, Customer Service, Restoration, Commvault, Environment Management, Licensing
Specialization
Computer science information systems or equivalent experience
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Instructional Technologist at Wentworth Institute of Technology
Boston, MA 02115, USA - Full Time
Skills Needed
Collaboration, Systems Management, Collaboration Tools, Canvas, Lms, Leadership, Adoption, Universal Design, Models, Technical Documentation, Administrative Tools, Communication Skills, User Documentation, Collaborative Environment, Commitments, Customer Satisfaction
Specialization
Education social sciences instructional technology or teaching-related discipline
Qualification
Graduate
Senior Mechanical Engineer at Moore Nanotechnology Systems LLC
Swanzey, NH 03446, USA - Full Time
Skills Needed
Epdm, Cad, Creativity
Specialization
Mechanical engineering and 3 years of relevant work experience
Qualification
Graduate
Experience Required
Minimum 3 year(s)
SYSTEMS ENGINEER ROANOKE VA at Cantey Technology Consulting LLC
Roanoke, VA 24016, USA - Full Time
Skills Needed
Microsoft Network, Ticketing Systems, Virtualization, High Pressure Environment, Management Software, Case, Hyper V, Microsoft Office, Active Directory, Security, Antivirus, Server Technologies, Firewalls, Managed Services
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Assistant Director, Accessibility Services at New York Institute of Technology
New York, NY 10023, USA - Full Time
Skills Needed
School Psychology, Administrative Skills, Assistive Technology, Software, Disabilities, Rehabilitation Psychology, Regulations
Qualification
Graduate
Senior Client Services Executive - Financial Services at World Wide Technology Holding LLC
Philadelphia, PA 19019, USA - Full Time
Skills Needed
Technical Discussions, Cyber Security, Disability Insurance, Commission, Collaboration, Profit Sharing, Health, Sales Process, Cloud, Pto, Pet Insurance, Leadership, Vision Care, Wellbeing, It, Licensure, Business Process, Devops
Qualification
Graduate
Sr Software Engineer at Progressive Technology Solutions
Waldorf, MD 20601, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Sr. Network Engineer at BlueAlly Technology Solutions LLC
Atlanta, GA 30305, USA - Full Time
Skills Needed
Cisco, Computer Science, Access, Analytical Skills, Checkpoint, Interpersonal Skills, Design, Switching
Specialization
Computer science engineering or a related field or equivalent experience
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Software Developer at Dynamic Solutions Technology LLC
Arlington, Virginia, USA - Full Time
Skills Needed
Programming Concepts, Excel, Microsoft Applications, Software Development Methodologies, Outlook, Powerpoint, Thinking Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Mortgage Loan Underwriter at Progressive Technology Solutions
Pensacola, FL 32501, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Adjunct Faculty - Mathematics at New York Institute of Technology
Old Westbury, NY 11568, USA - Full Time
Skills Needed
Resume, Calculus, Consideration, Mathematics, Canvas, Teaching, Blackboard, Instructors
Specialization
Pre-calculus and calculus
Qualification
Graduate
Help Desk Support Technician at Dynamic Solutions Technology LLC
Arlington, Virginia, USA -
Full Time

Start Date

Immediate

Expiry Date

09 Nov, 25

Salary

0.0

Posted On

10 Aug, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Mcsa, Help Desk Institute, Excel, Thinking Skills, Adobe Acrobat, Microsoft Applications, Problem Management, Outlook, Powerpoint

Industry

Information Technology/IT

Description

Dynamic Solutions Technology, LLC, is a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Help Desk Technician to support government agency based in Arlington, VA.

QUALIFICATIONS REQUIREMENTS:

  • High Scholl Diploma or GED certificate
  • CompTIA Security + w/CE
  • 3 to 4 years of relevant experience
  • Secret level security clearance is required

Preferred Qualifications and Skills:

  • One or more of the following industry certifications is highly desired. • Help Desk Institute (HDI) • CompTIA A • CompTIA Network • CompTIA Security • MCSA: Windows 10/11• MCSE: Desktop Infrastructure • MCDST: Microsoft Certified Desktop Support Technician
  • Have knowledge of commercial off-the-shelf (COTS) applications (such as Adobe Acrobat and the Microsoft Office suite), and networking.
  • Experience working in help desk ticketing platforms, type and document notes in real-time while engaged with the customer on the phone
  • ITSM tools with experience in processes for Service Requests, Incidents, Change and Problem Management
  • Ability to work independently and as a team member
  • Ability to complete concurrent tasks
  • Ability to learn and apply technical concepts to assigned duties.
  • Excellent oral and written skills.
  • Excellent critical thinking skills.
  • Proficient in Microsoft applications such as Word, Excel, PowerPoint, and Outlook.
Responsibilities
  • Responsible for providing first-tier support, consisting of technical and problem resolution support and consistently deliver superior support that results in positive customer experiences in a mission-driven organization
  • Technicians will troubleshoot and resolve issues with laptop PCs, portable monitors, portable printers, portable scanners, laptop docking stations, desktop PCs, PC projectors, color LaserJet printers, personal LaserJet printers, flatbed scanners, Canon high-speed scanning fax machines, government provided mobile devices
  • Accept user support tickets that come into the Help Desk via telephone, email or IT Support Ticket
  • Ensure compliance with all gov’t policies, procedures and timelines for ticket escalation and resolution
  • Assist end users and troubleshoot issues, ask probing questions, listen, and record data, capture details and actions performed in all customer tickets
  • Resolve issues using the knowledgebase, escalate tickets immediately to appropriate support teams by assigning proper ticket priority and verifying customer names, contact information, location, issue, device impacted, error codes, and attaching screen shots
  • Provide customer follow up support for open, outstanding support requests and strive for a timely resolution
  • Provides enhanced desktop and user support service to VIP customers
  • Contributes knowledge and updated information to maintain the Desktop Support Standard Operating Procedures (SOPs) and Training manuals for support
  • Follows an ITIL process to resolve incidents from beginning to end and has a very mature customer service outlook.
Help Desk Support Technician at Dynamic Solutions Technology LLC
Arlington, Virginia, USA - Full Time
Skills Needed
Mcsa, Help Desk Institute, Excel, Thinking Skills, Adobe Acrobat, Microsoft Applications, Problem Management, Outlook, Powerpoint
Specialization
High scholl diploma or ged certificate
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Help Desk Support Technician at Dynamic Solutions Technology LLC
Bethesda, MD 20816, USA - Full Time
Skills Needed
Powerpoint, Ged, Microsoft Applications, Help Desk Institute, Outlook, Adobe Acrobat, Problem Management, Mcsa, Thinking Skills, Excel
Qualification
Diploma
Experience Required
Minimum 3 year(s)
QA Automation with Automotive industry at Altitude technology Solutions Inc
Lisle, IL 60532, USA - Full Time
Skills Needed
Javascript, Vbscript, Module Development, Design, Test Planning, Integration, Test Automation, Scripting Languages
Qualification
Graduate
Technical Consultant - Software Development at Premier Technology Solutions Inc
New York, NY 10016, USA - Full Time
Skills Needed
Javascript, Computer Science, Dental Insurance, Design, Sql, Microsoft, Health Insurance, Powershell
Specialization
Computer science or related degree
Qualification
Graduate
Director, Equal Opportunity; Title IX, Title VI & 504 Coordinator at New York Institute of Technology
Old Westbury, NY 11568, USA - Full Time
Skills Needed
Technology, Communication Skills, Color, Federal Law, Regulations, Discrimination Law, Employment Law, Consideration
Specialization
The field of employment law student affairs anti-discrimination law compliance human resources investigations or similar field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Warehouse Supervisor - ATR- NAIC2 - 2nd shift at World Wide Technology Holding LLC
Edwardsville, IL 62025, USA - Full Time
Skills Needed
Pet Insurance, Communication Skills, Pallet Jack, Wellbeing, Licensure, Vision Care, Health, Profit Sharing, Computer Skills, It, Disability Insurance, Pto, Collaboration
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Program Manager - Enterprise Applications at Windval Technology Solutions LLC
Remote, Oregon, USA - Full Time
Skills Needed
Computer Science, Python, Unix, Infrastructure, Oracle, Power Bi, Design, Html, Sql, Communication Skills, Collaboration, C++, Interpersonal Skills, Technology Management, Working Environment, C, Snowflake
Specialization
Computer Science, Business Administration, Administration, Business, Management
Qualification
Graduate
Human Resource Business Partner at Progressive Technology Solutions
Pensacola, FL 32526, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Design Drafter II at Stulz Air Technology Systems Inc
Frederick, MD 21704, USA - Full Time
Skills Needed
Sap, Autocad, Solidworks, Disabilities
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Technical Support Consultant II at Medical Technology Solutions LLC
United States, , USA - Full Time
Skills Needed
Certificate Management, Desktop Administration, Computer Science, Sonicwall, Veeam, Print Management, Acronis, Information Systems, Firewall, Cisco, Customer Service, Restoration, Commvault, Environment Management, Licensing
Specialization
Computer science information systems or equivalent experience
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Instructional Technologist at Wentworth Institute of Technology
Boston, MA 02115, USA - Full Time
Skills Needed
Collaboration, Systems Management, Collaboration Tools, Canvas, Lms, Leadership, Adoption, Universal Design, Models, Technical Documentation, Administrative Tools, Communication Skills, User Documentation, Collaborative Environment, Commitments, Customer Satisfaction
Specialization
Education social sciences instructional technology or teaching-related discipline
Qualification
Graduate
Senior Mechanical Engineer at Moore Nanotechnology Systems LLC
Swanzey, NH 03446, USA - Full Time
Skills Needed
Epdm, Cad, Creativity
Specialization
Mechanical engineering and 3 years of relevant work experience
Qualification
Graduate
Experience Required
Minimum 3 year(s)
SYSTEMS ENGINEER ROANOKE VA at Cantey Technology Consulting LLC
Roanoke, VA 24016, USA - Full Time
Skills Needed
Microsoft Network, Ticketing Systems, Virtualization, High Pressure Environment, Management Software, Case, Hyper V, Microsoft Office, Active Directory, Security, Antivirus, Server Technologies, Firewalls, Managed Services
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Assistant Director, Accessibility Services at New York Institute of Technology
New York, NY 10023, USA - Full Time
Skills Needed
School Psychology, Administrative Skills, Assistive Technology, Software, Disabilities, Rehabilitation Psychology, Regulations
Qualification
Graduate
Senior Client Services Executive - Financial Services at World Wide Technology Holding LLC
Philadelphia, PA 19019, USA - Full Time
Skills Needed
Technical Discussions, Cyber Security, Disability Insurance, Commission, Collaboration, Profit Sharing, Health, Sales Process, Cloud, Pto, Pet Insurance, Leadership, Vision Care, Wellbeing, It, Licensure, Business Process, Devops
Qualification
Graduate
Sr Software Engineer at Progressive Technology Solutions
Waldorf, MD 20601, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Sr. Network Engineer at BlueAlly Technology Solutions LLC
Atlanta, GA 30305, USA - Full Time
Skills Needed
Cisco, Computer Science, Access, Analytical Skills, Checkpoint, Interpersonal Skills, Design, Switching
Specialization
Computer science engineering or a related field or equivalent experience
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Software Developer at Dynamic Solutions Technology LLC
Arlington, Virginia, USA - Full Time
Skills Needed
Programming Concepts, Excel, Microsoft Applications, Software Development Methodologies, Outlook, Powerpoint, Thinking Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Mortgage Loan Underwriter at Progressive Technology Solutions
Pensacola, FL 32501, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Adjunct Faculty - Mathematics at New York Institute of Technology
Old Westbury, NY 11568, USA - Full Time
Skills Needed
Resume, Calculus, Consideration, Mathematics, Canvas, Teaching, Blackboard, Instructors
Specialization
Pre-calculus and calculus
Qualification
Graduate