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Service Delivery Director at Auxilion Ireland
Dublin, County Dublin, Ireland - Full Time
Skills Needed
professional services, interpersonal skills, information technology, workforce planning, service delivery management, cloud services, collaboration, financial performance, delivery performance, pmp, itil, computer science, managed services, technical services
Specialization
Computer science information technology business administration or a related field
Qualification
Graduate
Experience Required
N/A
Senior Infrastructure Engineer at Ascension Federal Services Inc
Baltimore, MD 21201, USA - Full Time
Skills Needed
ips, google cloud, analytical skills, security, storage, puppet, interpersonal skills, computer science, information technology, azure, aws, automation tools, ansible
Specialization
Computer science information technology or a related field
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Staff Software Developer (Platform Backend) at Fortinet
Burnaby, BC V5C 6C6, Canada - Full Time
Skills Needed
spring boot, web standards, java, computer science, information technology, postgresql, authentication, rabbitmq, data structures, ssl, software development
Specialization
Computer Science, Information Technology, Technology
Qualification
Graduate
Experience Required
N/A
Senior Business & Systems Analyst at City Of Toronto
Toronto, ON, Canada - Full Time
Skills Needed
data science, non functional requirements, business analysis, excel, project documentation, visio, requirements gathering, information technology, service orientation, conflict resolution, mathematics, subject matter experts, multi disciplinary teams, computer science
Specialization
Computer Science, Business, Information Systems, Information Technology, Mathematics, Technology
Qualification
Graduate
Experience Required
N/A
Service Now Senior Developer at Valce Talent Solutions
México, Zac., Mexico - Full Time
Skills Needed
agile methodologies, web services, information technology, computer science, analytical skills, design, writing, functional testing, computer engineering, communication skills, information systems, technical documentation, requirements gathering
Specialization
Computer Science, Engineering, Information Systems, Information Technology, Technology
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Erp Sqa Lead (Sap) at Abbott Laboratories
Dublin, County Dublin, Ireland - Full Time
Skills Needed
english, computer science, asq, regulatory requirements, agile, alm, information technology, life science industry, analytical skills, training
Specialization
The life science industry or an equivalent combination of education and work experience
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Developer at Calgary Board Of Education
Calgary, AB, Canada - Full Time
Skills Needed
stored procedures, soap, web applications, visual studio, bootstrap, azure, design, mobile devices, cloud, prototyping, ajax, software, information technology, jquery, communication skills, sql server integration services, regression testing, jquery ui
Specialization
N/A
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Research Engineering Intern at Thomson Reuters
London E14 5AQ, England, United Kingdom - Full Time
Skills Needed
github, natural language processing, processing, google cloud, data cleaning, computer science, information technology, python, devops
Specialization
Computer science information technology or a related discipline
Qualification
Graduate
Experience Required
N/A
Analyst Data Governance at Step Stone Group
Dublin, County Dublin, Ireland - Full Time
Skills Needed
information technology, master data management, finance, excel, data governance, financial markets, data analysis, communication skills
Specialization
Finance business information technology or a related field (or equivalent experience
Qualification
Graduate
Experience Required
N/A
Security Architect at Outcomes First Group
Bolton, England, United Kingdom - Full Time
Skills Needed
security tools, nist, information assurance, vulnerability, computer science, health, information security, interpersonal skills, endpoint protection, design, iso, mitigation strategies, soft skills, information technology, encryption, firewalls, special education
Specialization
Computer science information technology cybersecurity or a related field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Sr. Machine Designer at In Vision Staffing
Brampton, ON, Canada - Full Time
Skills Needed
technology, information technology, professional services, cad, assembly, design standards, level design, manufacturing, engineering support, time management
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Cybersecurity Consultant Policy And Data Protection at World Food Programme
Roma, Lazio, Italy - Full Time
Skills Needed
computer science, nist, information technology, regulations, iso, cobit, data leakage, data security, data sharing, security controls
Specialization
Computer science information technology data protection law or other related field
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Manager Of Operations at Ending Violence Association Of Bc
Vancouver, BC V6E 2P4, Canada - Full Time
Skills Needed
finance, disabilities, creativity, information technology, communication skills, payroll, deliverables, office operations, secondary education, it management
Specialization
N/A
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Systems Analyst, Product Controls at Vonage
Wrocław, dolnośląskie, Poland - Full Time
Skills Needed
participation, finance, subject matter experts, information technology, computer science, reviews, it
Specialization
Business finance management computer science information technology or other related field
Qualification
Graduate
Experience Required
N/A
Python Sql Engineer at Perform
Buenos Aires, Buenos Aires, Argentina - Full Time
Skills Needed
angularjs, mongodb, redis, data processing, normalization, data solutions, data engineering, data modeling, computer science, information technology, database
Specialization
Computer science information technology or a related field or equivalent practical experience
Qualification
Graduate
Experience Required
N/A
Transformation Program Manager – Sap (Portugal With Travel To Germany) at Epam Systems Inc
Lisboa, Área Metropolitana de Lisboa, Portugal - Full Time
Skills Needed
pmp, computer science, sap, information technology, sap projects, data migration, integration, transformation programs
Specialization
Computer science engineering information technology or related field
Qualification
Graduate
Experience Required
N/A
Senior Network Engineer |Agency Contract | 24/7 Sars at Evo Outsourcing Solutions Pte Ltd
Singapore, Southeast, Singapore - Full Time
Skills Needed
network security, fortinet, routers, networking solutions, network design, computer science, high availability, ipsec, security protocols, switches, network monitoring tools, leadership, enterprise network design, soft skills, security, information technology, vlan
Specialization
Computer science information technology networking or a related field (preferred
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Systems Engineer at Lowther Hall Anglican Grammar School
EWV3, Victoria, Australia - Full Time
Skills Needed
information systems, azure, computing, microsoft applications, computer science, backup, ccna, cloud services, mimecast, information technology, infrastructure management
Specialization
Computer science information technology information systems or a
Qualification
Graduate
Experience Required
N/A
Ict Database Administrator at Broughton Anglican College
MPN2, New South Wales, Australia - Full Time
Skills Needed
resume, cas, code, computer science, discretion, information technology, analytical skills
Specialization
Computer science information technology or a related field
Qualification
Graduate
Experience Required
N/A
Principal Dev Ops Engineer at Avetta Llc
Remote, Tasmania, Australia - Full Time
Skills Needed
scripting languages, aws, azure, infrastructure, python, docker, code, saltstack, kubernetes, computer science, bash, containerization, teams, information technology
Specialization
Computer science engineering information technology or a related field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Service Delivery Director at Auxilion Ireland
Dublin, County Dublin, Ireland -
Full Time

Start Date

Immediate

Expiry Date

20 Apr, 25

Salary

0.0

Posted On

21 Jan, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Professional Services, Interpersonal Skills, Information Technology, Workforce Planning, Service Delivery Management, Cloud Services, Collaboration, Financial Performance, Delivery Performance, Pmp, Itil, Computer Science, Managed Services, Technical Services

Industry

Information Technology/IT

Description

Dublin Office based with frequent travel to client sites and UKService Delivery Director
A highly skilled and experienced Service Delivery Director to lead and shape the future of a critical part of the business in a dynamic, growth-oriented company. This person will be responsible for ensuring the successful delivery of our services to clients, maintaining high standards of customer satisfaction, and driving continuous improvement in service delivery processes. This role will report directly to the CEO and sit on the leadership team of the business. 10+ years of leadership experience in Managed Services, Professional Services, or Project Services, with a focus on service delivery management and strategy.

QUALIFICATIONS:

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field
  • 10+ years of leadership experience in Managed Services, Professional Services, or Project Services, with a focus on service delivery management and strategy.
  • Demonstrated success in developing and executing service strategies and driving operational improvements.
  • Certification in ITIL, PMP, or similar frameworks.
  • Ability to manage multiple priorities and work under pressure.
  • Strong problem-solving and decision-making abilities
  • Excellent leadership, communication, and interpersonal skills.
  • Strong financial acumen to manage large budget
  • Proven track record of driving process improvements and innovation
  • Leadership and Management:
  • Lead, mentor, and manage our teams which is at the core of our focus.
  • Working in the leadership team to help shape, drive and build the future of the business.
  • Grow, enhance and support our customer outcomes and team of service delivery managers and technical support staff.
  • Foster a culture of excellence, collaboration, and continuous improvement within the team.
  • Service Delivery:
  • Oversee the end-to-end delivery of technical services to clients, ensuring adherence to SLAs and quality standards.
  • Oversee the quality and delivery of all of project and professional services deliveries to our clients.
  • Develop and implement service delivery strategies that align with company goals and client needs.
  • Monitor and report on service delivery performance, identifying areas for improvement.
  • Client Relationship Management:
  • Build and maintain strong relationships with key clients, acting as the primary point of contact for service delivery issues.
  • Ensure client satisfaction by addressing concerns promptly and effectively.
  • Process Improvement:
  • Identify and implement process improvements to enhance service delivery efficiency and effectiveness.
  • Stay updated on industry trends and best practices to drive innovation in service delivery.
  • Financial Management:
  • Manage the service delivery budget, ensuring cost-effective delivery of services.
  • Manage the overhead, hiring and operational costs associated with the Service delivery.
  • Monitor financial performance and implement corrective actions as needed.
  • People:
  • A strong leader and mentor to our people and the people in your care and motivating the team to achieve their best, fostering a positive and collaborative work environment
  • Overseeing the daily activities of the service team, ensuring they are well-coordinated and productive and working as one team
  • Providing the vision, ongoing training and development opportunities to enhance the skills and performance of service staff.
  • Leading the performance of service staff, providing feedback directly and via your direct reports, and implementing improvement plans as needed to support the improvement of the business.
  • Workforce planning and strategy to ensure the business is staffed with qualified and capable individuals and we are nurturing and developing our talent.
  • Compliance and Risk Management:
  • Ensure compliance with relevant regulations, standards, and company policies.
  • Identify and mitigate risks associated with service delivery
  • Strong understanding of IT service management (ITSM) frameworks and methodologies.
  • Proven experience in a service delivery leadership role within a technical or IT services company.
  • Experience with cloud services, cybersecurity, and other emerging technologies.
Responsibilities

Please refer the Job description for details
Service Delivery Director at Auxilion Ireland
Dublin, County Dublin, Ireland - Full Time
Skills Needed
professional services, interpersonal skills, information technology, workforce planning, service delivery management, cloud services, collaboration, financial performance, delivery performance, pmp, itil, computer science, managed services, technical services
Specialization
Computer science information technology business administration or a related field
Qualification
Graduate
Experience Required
N/A
Senior Infrastructure Engineer at Ascension Federal Services Inc
Baltimore, MD 21201, USA - Full Time
Skills Needed
ips, google cloud, analytical skills, security, storage, puppet, interpersonal skills, computer science, information technology, azure, aws, automation tools, ansible
Specialization
Computer science information technology or a related field
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Staff Software Developer (Platform Backend) at Fortinet
Burnaby, BC V5C 6C6, Canada - Full Time
Skills Needed
spring boot, web standards, java, computer science, information technology, postgresql, authentication, rabbitmq, data structures, ssl, software development
Specialization
Computer Science, Information Technology, Technology
Qualification
Graduate
Experience Required
N/A
Senior Business & Systems Analyst at City Of Toronto
Toronto, ON, Canada - Full Time
Skills Needed
data science, non functional requirements, business analysis, excel, project documentation, visio, requirements gathering, information technology, service orientation, conflict resolution, mathematics, subject matter experts, multi disciplinary teams, computer science
Specialization
Computer Science, Business, Information Systems, Information Technology, Mathematics, Technology
Qualification
Graduate
Experience Required
N/A
Service Now Senior Developer at Valce Talent Solutions
México, Zac., Mexico - Full Time
Skills Needed
agile methodologies, web services, information technology, computer science, analytical skills, design, writing, functional testing, computer engineering, communication skills, information systems, technical documentation, requirements gathering
Specialization
Computer Science, Engineering, Information Systems, Information Technology, Technology
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Erp Sqa Lead (Sap) at Abbott Laboratories
Dublin, County Dublin, Ireland - Full Time
Skills Needed
english, computer science, asq, regulatory requirements, agile, alm, information technology, life science industry, analytical skills, training
Specialization
The life science industry or an equivalent combination of education and work experience
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Developer at Calgary Board Of Education
Calgary, AB, Canada - Full Time
Skills Needed
stored procedures, soap, web applications, visual studio, bootstrap, azure, design, mobile devices, cloud, prototyping, ajax, software, information technology, jquery, communication skills, sql server integration services, regression testing, jquery ui
Specialization
N/A
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Research Engineering Intern at Thomson Reuters
London E14 5AQ, England, United Kingdom - Full Time
Skills Needed
github, natural language processing, processing, google cloud, data cleaning, computer science, information technology, python, devops
Specialization
Computer science information technology or a related discipline
Qualification
Graduate
Experience Required
N/A
Analyst Data Governance at Step Stone Group
Dublin, County Dublin, Ireland - Full Time
Skills Needed
information technology, master data management, finance, excel, data governance, financial markets, data analysis, communication skills
Specialization
Finance business information technology or a related field (or equivalent experience
Qualification
Graduate
Experience Required
N/A
Security Architect at Outcomes First Group
Bolton, England, United Kingdom - Full Time
Skills Needed
security tools, nist, information assurance, vulnerability, computer science, health, information security, interpersonal skills, endpoint protection, design, iso, mitigation strategies, soft skills, information technology, encryption, firewalls, special education
Specialization
Computer science information technology cybersecurity or a related field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Sr. Machine Designer at In Vision Staffing
Brampton, ON, Canada - Full Time
Skills Needed
technology, information technology, professional services, cad, assembly, design standards, level design, manufacturing, engineering support, time management
Specialization
N/A
Qualification
Graduate
Experience Required
N/A
Cybersecurity Consultant Policy And Data Protection at World Food Programme
Roma, Lazio, Italy - Full Time
Skills Needed
computer science, nist, information technology, regulations, iso, cobit, data leakage, data security, data sharing, security controls
Specialization
Computer science information technology data protection law or other related field
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Manager Of Operations at Ending Violence Association Of Bc
Vancouver, BC V6E 2P4, Canada - Full Time
Skills Needed
finance, disabilities, creativity, information technology, communication skills, payroll, deliverables, office operations, secondary education, it management
Specialization
N/A
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Systems Analyst, Product Controls at Vonage
Wrocław, dolnośląskie, Poland - Full Time
Skills Needed
participation, finance, subject matter experts, information technology, computer science, reviews, it
Specialization
Business finance management computer science information technology or other related field
Qualification
Graduate
Experience Required
N/A
Python Sql Engineer at Perform
Buenos Aires, Buenos Aires, Argentina - Full Time
Skills Needed
angularjs, mongodb, redis, data processing, normalization, data solutions, data engineering, data modeling, computer science, information technology, database
Specialization
Computer science information technology or a related field or equivalent practical experience
Qualification
Graduate
Experience Required
N/A
Transformation Program Manager – Sap (Portugal With Travel To Germany) at Epam Systems Inc
Lisboa, Área Metropolitana de Lisboa, Portugal - Full Time
Skills Needed
pmp, computer science, sap, information technology, sap projects, data migration, integration, transformation programs
Specialization
Computer science engineering information technology or related field
Qualification
Graduate
Experience Required
N/A
Senior Network Engineer |Agency Contract | 24/7 Sars at Evo Outsourcing Solutions Pte Ltd
Singapore, Southeast, Singapore - Full Time
Skills Needed
network security, fortinet, routers, networking solutions, network design, computer science, high availability, ipsec, security protocols, switches, network monitoring tools, leadership, enterprise network design, soft skills, security, information technology, vlan
Specialization
Computer science information technology networking or a related field (preferred
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Systems Engineer at Lowther Hall Anglican Grammar School
EWV3, Victoria, Australia - Full Time
Skills Needed
information systems, azure, computing, microsoft applications, computer science, backup, ccna, cloud services, mimecast, information technology, infrastructure management
Specialization
Computer science information technology information systems or a
Qualification
Graduate
Experience Required
N/A
Ict Database Administrator at Broughton Anglican College
MPN2, New South Wales, Australia - Full Time
Skills Needed
resume, cas, code, computer science, discretion, information technology, analytical skills
Specialization
Computer science information technology or a related field
Qualification
Graduate
Experience Required
N/A
Principal Dev Ops Engineer at Avetta Llc
Remote, Tasmania, Australia - Full Time
Skills Needed
scripting languages, aws, azure, infrastructure, python, docker, code, saltstack, kubernetes, computer science, bash, containerization, teams, information technology
Specialization
Computer science engineering information technology or a related field
Qualification
Graduate
Experience Required
Minimum 5 year(s)