EQUAL OPPORTUNITY POLICY STATEMENT

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodation to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodation/modification by contacting their recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management’s right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

LI-Remote

P&T 2025
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range
Minimum :

DISCLAIMER:

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer

Requirements

• Bachelor’s degree in computer science, information technology, or a related field.
• 5- 7 years working with Microsoft Dynamics CRM, including hands-on development and customization
• 3 years of experience in a leadership or manager role, managing technical teams.
• Demonstrated experience in managing large-scale CRM implementations and integrations
• Experience in delivering in Dynamics CRM customization, configuration, and integration using tools, including the XRM toolbox, Plugin Registration Tool, and Solution Packager
• Display experience of CRM modules (Sales, Marketing, Customer Service, etc.) and their functionalities.
• Hands on coding skills in C#, JavaScript, HTML/CSS, and T-SQL
• Extensive experience with Dynamics CRM SDK, Web API, web services, and FetchXML.
• Experience with CRM performance through indexing, caching, and query tunin

ABOUT THE ROLE

The candidate will have a technical background in Dynamics CRM, and a demonstrated experience of managing development teams to deliver high-quality solutions.

RESPONSIBILITIES

Managing and mentoring a team of on shore and offshore developers working on the Microsoft Dynamics CRM platform.
Overseeing the design, development, and deployment of customizations, integrations, and enhancements for the Dynamics CRM platform. Ensure the platform is scalable, secure, and aligned with business needs
Staying up to date with the latest Microsoft Dynamics CRM updates, features, and best practices. Debug and resolve complex technical issues, including performance bottlenecks, data inconsistencies, and integration failures.
Packaging and deploy solutions across environments (Dev, Test, Prod) using solution management best practices.
Establishing and enforce coding standards, best practices, and quality assurance processes. Conduct regular code review and ensure adherence to security and compliance requirements
Fostering a collaborative and innovative team environment, ensuring high performance and professional growth

Requirements

• Bachelor’s degree in computer science, information technology, or a related field.
• 5- 7 years working with Microsoft Dynamics CRM, including hands-on development and customization
• 3 years of experience in a leadership or manager role, managing technical teams.
• Demonstrated experience in managing large-scale CRM implementations and integrations
• Experience in delivering in Dynamics CRM customization, configuration, and integration using tools, including the XRM toolbox, Plugin Registration Tool, and Solution Packager
• Display experience of CRM modules (Sales, Marketing, Customer Service, etc.) and their functionalities.
• Hands on coding skills in C#, JavaScript, HTML/CSS, and T-SQL
• Extensive experience with Dynamics CRM SDK, Web API, web services, and FetchXML.
• Experience with CRM performance through indexing, caching, and query tuning