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Manager - Technology Operations & Service Delivery at Eastspring Investments
Phuket, Phuket, Malaysia - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Project Manager – Technology Services Management at Naukrigulf
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 22 year(s)
Manager / Senior Manger - Technology Procurement at KPMG UK
Auckland, Auckland, New Zealand - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Director of Technology Strategy and Transformation at identifi Global Resources
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Manager - Technology Consulting - AI & Data at Seek Australia
New south wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 20 year(s)
Senior Technology Transformation Programme Manager at Linnk Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 20 year(s)
Deputy Director of Advanced Technology Department at Adaan digital solutions
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Assembly Assistant for Medical Technology (m/f/d) at Xing
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
IT Audit & Technology Assurance Senior Consultant at Protiviti
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
IT Manager – Enterprise Applications & Technology at Adecco
dubai, Fujairah, United Arab Emirates - Full Time
Skills Needed
N/A
Technical Support Engineer / Technology Consultant at Ramco Systems United Arab Emirates
Sydney, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
IT Manager – Enterprise Applications & Technology at Adecco ME
NSW, Alberta, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Development Engineer Electrical Drive Technology at ep-group
Zwenkau, Alberta, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 9 year(s)
Assistant Manager | Technology & Cyber Advisory | at Grant Thornton - UAE
United Arab Emirates, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
IT Manager – Technology Operations & Integration at tata consultancy services
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 25 year(s)
Elevator Technician (m/f/d) - Elevator Technology at Xing
Hamburg, Berlin, Germany - Full Time
Skills Needed
N/A
IT Manager – Technology Operations & Integration at myStartUpCFO
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 25 year(s)
Technology Services Specialist (Network Engineer) at Revolut
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
IT Manager – Enterprise Applications & Technology at Adecco MiddleEast
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 20 year(s)
IT Manager – Enterprise Applications & Technology at Adecco
dubai, Fujairah, United Arab Emirates - Full Time
Skills Needed
N/A
Manager - Technology Operations & Service Delivery at Eastspring Investments
Phuket, Phuket, Malaysia -
Full Time


Start Date

Immediate

Expiry Date

28 Jan, 27

Salary

75000.0

Posted On

30 Oct, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Technology & Services

Description
  • Collaborate with a team of service delivery professionals, including Service Desk Analysts, Incident and problem Managers, and Service Delivery Coordinators, providing guidance to ensure the highest level of performance.
  • Develop and maintain strong relationships with key stakeholders, both internally and externally, to understand client requirements and expectations. serving as the primary point of contact for service delivery-related matters.
  • Collaborate with internal stakeholders, including sales, operations, and technical teams, to ensure alignment and coordination of service delivery efforts.
  • Define and implement service delivery strategies, policies, and procedures to ensure the efficient and effective delivery of services.
  • Monitor service performance against SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) and take corrective actions as necessary to address any issues or deviations.
  • Conduct regular service reviews with clients to review performance, discuss service improvements, and identify opportunities for growth.
  • Act as a point of escalation for complex service issues, working closely with technical and incident management teams to resolve incidents and minimize service disruptions.
  • Champion a culture of continuous improvement within the service delivery team, driving initiatives to enhance processes, tools, and capabilities, and driving added-value actions to improve customer service.
  • Develop and deliver service performance reports and presentations for management and clients, highlighting achievements, challenges, and areas for improvement.


Responsibilities
Manager - Technology Operations & Service Delivery at Eastspring Investments
Phuket, Phuket, Malaysia - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
Project Manager – Technology Services Management at Naukrigulf
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 22 year(s)
Manager / Senior Manger - Technology Procurement at KPMG UK
Auckland, Auckland, New Zealand - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Director of Technology Strategy and Transformation at identifi Global Resources
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Senior Manager - Technology Consulting - AI & Data at Seek Australia
New south wales, New South Wales, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 20 year(s)
Senior Technology Transformation Programme Manager at Linnk Group
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 20 year(s)
Deputy Director of Advanced Technology Department at Adaan digital solutions
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Assembly Assistant for Medical Technology (m/f/d) at Xing
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
IT Audit & Technology Assurance Senior Consultant at Protiviti
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
IT Manager – Enterprise Applications & Technology at Adecco
dubai, Fujairah, United Arab Emirates - Full Time
Skills Needed
N/A
Technical Support Engineer / Technology Consultant at Ramco Systems United Arab Emirates
Sydney, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
IT Manager – Enterprise Applications & Technology at Adecco ME
NSW, Alberta, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 4 year(s)
Development Engineer Electrical Drive Technology at ep-group
Zwenkau, Alberta, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 9 year(s)
Assistant Manager | Technology & Cyber Advisory | at Grant Thornton - UAE
United Arab Emirates, Abu Dhabi, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 8 year(s)
IT Manager – Technology Operations & Integration at tata consultancy services
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 25 year(s)
Elevator Technician (m/f/d) - Elevator Technology at Xing
Hamburg, Berlin, Germany - Full Time
Skills Needed
N/A
IT Manager – Technology Operations & Integration at myStartUpCFO
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 25 year(s)
Technology Services Specialist (Network Engineer) at Revolut
dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 10 year(s)
IT Manager – Enterprise Applications & Technology at Adecco MiddleEast
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Experience Required
Minimum 20 year(s)
IT Manager – Enterprise Applications & Technology at Adecco
dubai, Fujairah, United Arab Emirates - Full Time
Skills Needed
N/A
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