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Director of Revenue Operations - Remote at New Era Technology
, , - Full Time
Skills Needed
Revenue Operations, Sales Operations, Data Analysis, Process Improvement, Forecasting, Crm Administration, Pipeline Management, Operational Efficiency, Customer Experience, Cross Functional Collaboration, Change Management, Analytical Skills, Communication Skills, Strategic Thinking, Problem Solving, Project Management
Specialization
Candidates should have a bachelor's degree in a related field and over 10 years of experience in Revenue Operations or Sales Operations. Leadership experience in deal desk, quote to cash, and forecasting is strongly preferred.
Experience Required
Minimum 10 year(s)
Impiegato/a Back Office e Archiviazione Documenti at New Era Technology
Albignasego, Veneto, Italy - Full Time
Skills Needed
Office Suite, Problem Solving, Teamwork, Document Management, Order Processing, Supplier Relations
Specialization
A high school diploma is required along with excellent knowledge of the Office suite. The candidate should possess problem-solving skills and the ability to work independently.
Commesso/a at New Era Technology
Bollate, Lombardy, Italy - Full Time
Skills Needed
Customer Assistance, Sales Transactions, Store Maintenance, Communication Skills
Specialization
Previous experience in retail is required. Good communication skills are essential.
Addetto/a Acquisti e Controllo Merce in Entrata at New Era Technology
Syracuse, Sicily, Italy - Full Time
Skills Needed
Communication Skills, Organizational Skills, Customer Support, Logistics Management, Order Processing, Quality Control
Specialization
Candidates should possess excellent communication skills and demonstrate precision along with good organizational abilities. These skills are essential for collaborating with colleagues, suppliers, and the purchasing office.
Addetto/a all’Inventario e Aggiornamento Dati at New Era Technology
Rozzano, Lombardy, Italy - Full Time
Skills Needed
Inventory Organization, Deadline Management, Tablet Proficiency, Pc Proficiency, Office Suite Proficiency
Specialization
Candidates should have proficiency in using tablets or handheld devices and be skilled in using PCs and the Office suite. A high school diploma is required.
Addetto/a Servizi di Accoglienza e Centralino at New Era Technology
Syracuse, Sicily, Italy - Full Time
Skills Needed
Communication Skills, Teamwork, Empathy, Problem Solving, Office Software Knowledge
Specialization
Candidates should have basic knowledge of the Office suite and excellent communication and interpersonal skills. Precision, empathy, and the ability to manage issues are also essential.
Impiegato/a Reception – Front Office at New Era Technology
Frosinone, Lazio, Italy - Full Time
Skills Needed
Customer Service, Communication, Organizational Skills, Administrative Skills, Booking Management, Software Familiarity
Specialization
A high school diploma is required along with familiarity with hotel management software. Candidates should possess excellent communication and organizational skills and be able to work efficiently during busy periods.
CRM Specialist (Klaviyo) at Oowlish Technology
Buenos Aires, Alajuela Province, Costa Rica - Full Time
Skills Needed
Klaviyo, Email Campaigns, Sms Campaigns, Customer Segmentation, Automation Flows, Campaign Performance, Data Accuracy, Email Marketing, Privacy Regulations, Analytical Skills, Communication Skills, Detail Oriented, Organizational Skills, Email Design, Shopify, Html, Css
Specialization
Candidates should have 3+ years of experience with Klaviyo and proven skills in managing automated email flows. Strong analytical and communication skills in English are essential, along with being detail-oriented and organized.
Experience Required
Minimum 2 year(s)
Addetto/a Risorse Umane e Gestione Documentale at New Era Technology
Bollate, Lombardy, Italy - Full Time
Skills Needed
Organizational Skills, Attention To Detail, Communication Skills, Collaboration
Specialization
Candidates should possess good organizational skills and attention to detail. Strong communication abilities and a collaborative spirit are also essential.
Addetto/a Assistenza Clienti at New Era Technology
Viterbo, Lazio, Italy - Full Time
Skills Needed
Customer Service, Sales, Order Management, Quotation Preparation, Dynamic, Motivated, Professional Growth
Specialization
The ideal candidate is a dynamic and willing individual dedicated to customer service. A high school diploma is required, along with motivation for professional growth.
Impiegato/a front office at New Era Technology
Padua, Veneto, Italy - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Problem Solving, English Language
Specialization
Candidates must have a good command of the English language and excellent communication and interpersonal skills. They should also be team-oriented and comfortable interacting with the public.
Commesso/a at New Era Technology
Cerveteri, Lazio, Italy - Full Time
Skills Needed
Communication Skills, Desire To Grow Professionally
Specialization
Candidates should possess good communication skills and a desire for professional growth. A high school diploma is required.
Segretario/a at New Era Technology
Frosinone, Lazio, Italy - Full Time
Skills Needed
Data Entry, Email Management, Agenda Management, Call Handling, Document Compilation, Communication Skills, Organizational Skills, Attention To Detail
Specialization
Candidates should have a high school diploma and possess excellent relational and communication skills. Proficiency in using main administrative management software and strong organizational abilities are also required.
Impiegato/a Front Office e Smistamento Chiamate at New Era Technology
Rozzano, Lombardy, Italy - Full Time
Skills Needed
Precision, Organization, Public Relations, Willingness To Learn, Professional Growth
Specialization
Candidates should demonstrate precision and organizational skills, along with a propensity for public interaction. A willingness to learn and grow professionally is also essential.
Impiegato/a logistico at New Era Technology
Dueville, Veneto, Italy - Full Time
Skills Needed
Technical Diploma, Office Programs, Material Management, Inventory Control, Data Entry
Specialization
A technical diploma is required along with knowledge of Office programs. The ideal candidate should have skills in managing material logistics.
Impiegato/a Commerciale e Aggiornamento Dati Clienti at New Era Technology
Trento, Trentino – Alto Adige/Südtirol, Italy - Full Time
Skills Needed
Communication Skills, Customer Service, Computer Skills
Specialization
Candidates must possess excellent communication skills and a high school diploma. Strong customer service abilities and computer knowledge are also required.
Addetto/a all’Inventario at New Era Technology
Viterbo, Lazio, Italy - Full Time
Skills Needed
Organizational Skills, Management Skills, Quality Control, Microsoft Office, Teamwork, Attention To Detail
Specialization
Candidates must be available for full-time work from Monday to Friday and possess a high school diploma. Good organizational, management, and control skills, along with knowledge of Microsoft Office, are required.
Addetto/a Assistenza Clienti – Ufficio Operativo at New Era Technology
Augusta, Sicily, Italy - Full Time
Skills Needed
Customer Service, Communication Skills, Public Interaction, Event Assistance, Problem Solving, Team Collaboration, Flexibility, Professionalism
Specialization
Candidates should possess excellent interpersonal and communication skills, with a proactive attitude towards public interaction. Experience in event management or customer service is preferred but not mandatory.
Addetto/a al Magazzino e Ricevimento Merci at New Era Technology
Rome, Lazio, Italy - Full Time
Skills Needed
Organizational Skills, Attention To Detail, Communication, Quality Control, Inventory Management
Specialization
Candidates should possess good organizational skills and a predisposition for work. Attention to detail is essential for labeling and pricing products.
Addetto/a Spedizioni e Logistica at New Era Technology
Pavia, Lombardy, Italy - Full Time
Skills Needed
Precision, Organizational Skills
Specialization
The ideal candidate possesses precision and organizational skills. No specific educational requirements are mentioned.
Director of Revenue Operations - Remote at New Era Technology
, , -
Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

150000.0

Posted On

14 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Revenue Operations, Sales Operations, Data Analysis, Process Improvement, Forecasting, CRM Administration, Pipeline Management, Operational Efficiency, Customer Experience, Cross-Functional Collaboration, Change Management, Analytical Skills, Communication Skills, Strategic Thinking, Problem-Solving, Project Management

Industry

IT Services and IT Consulting

Description
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together. Director of Revenue Operation - Remote position with New Era Technology offers you the following: Full Benefits Medical Dental Vision 401K match 29 PTO Days including company holidays The Director of Revenue Operations is the strategic and operational partner to their assigned Sales Division VP, responsible for driving alignment, efficiency, and growth across the division’s go-to-market engine. Working closely with Marketing, Customer Experience, Delivery, IT, and the Global Revenue Operations team, this role ensures a seamless customer journey from first touch through renewal and expansion. By combining data-driven insights with process excellence, the Director will design and execute scalable revenue strategies, optimize forecasting and pipeline health, and recommend improvements to the division’s technology stack. Success in this role requires a proven track record of transforming fragmented processes into a unified, high-performing revenue operation that delivers measurable growth. SYSTEMS: HubSpot CRM (primary), and integrated sales tech (LinkedIn Sales Navigator, ZoomInfo, Everstage, ConnectWise, and other GTM platforms) PRIMARY DUTIES: Strategic Revenue Operations Leadership Define and execute the vision for a fully integrated, data-informed revenue operations function for the assigned division, aligned with company growth objectives. Partner closely with the Sales Division VP, as well as Marketing, Customer Experience, IT, and Delivery, to enhance GTM performance, drive cross-functional alignment, and ensure operational continuity from lead generation through customer success. Establish and manage division-specific KPIs, dashboards, and reporting frameworks that drive accountability and transparency within the division. Partner with the Sales VP on the rhythm-of-business for the division, including pipeline reviews, forecast accuracy, quarterly business reviews, and performance reporting to executive leadership. Full-Funnel Alignment & Customer Lifecycle Optimization Own the pipeline configuration in HubSpot: stages, fields, validations, automations, sequences, playbooks, and permissions. Maintain data quality: deduplication, normalization, required fields at creation/advancement, and data stewardship workflows. Codify stage exit criteria and MEDDIC checkpoints. Proactively identify and resolve friction points in the division’s revenue processes to improve customer satisfaction and retention. Process Optimization & Revenue Infrastructure Architect, document, and continuously improve GTM processes that enhance forecasting accuracy, pipeline velocity, operational scalability, and revenue predictability within the division. Collaborate with division VPs and functional leaders to assess current revenue technology usage, identify gaps, and recommend improvements or new solutions that align with business needs. Partner with IT and data teams to ensure system integrations deliver a single source of truth for all revenue data. Champion a culture of continuous improvement and operational excellence across the division. COMPETENCY: Proven track record of driving process improvements, revenue growth, and operational efficiencies in a sales environment. Expertise in pipeline management, forecasting methodologies, and revenue predictability modeling. Ability to interpret complex data and present actionable insights clearly to both executive and non-technical audiences. Excellent analytical and problem-solving skills, with advanced Excel and BI tool proficiency. Deep experience with CRMs (ConnectWise, HubSpot) and sales tech stack (forecasting, quoting, automation tools). Strong interpersonal and communication skills with the ability to influence at all levels. Strategic thinking with the ability to translate corporate goals into actionable operational plans. Strong change management skills to lead cross-functional adoption of new processes and tools. Highly organized with the ability to manage multiple projects and priorities in a fast-paced environment. Comfort navigating ambiguity and making data-informed decisions under tight timelines. REQUIRED EDUCATION AND EXPERIENCE: Bachelor’s degree in Business, Finance, Marketing, or a related field preferred. 10+ years of experience in Revenue Operations, Sales Operations, or related functions, with leadership responsibilities. Prior leadership of deal desk, quote to cash, and forecasting strongly preferred. Proven success in partnering with business unit or division leaders to drive predictable growth. Depth in CRM administration and revenue technology ecosystems, with the ability to assess and recommend platform enhancements. Strong analytical skills with the ability to turn complex data into actionable business insights. Clear, concise communicator; proven cross-functional influence with Sales, Finance, Legal, and IT. PHYSICAL DEMANDS: Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing). Ability to communicate effectively verbally and in writing. Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen. Ability to travel to meet with clients or attend industry events. WORK ENVIRONMENT: Remote EXPECTED HOURS OF WORK: Monday – Friday, 8am – 5pm, plus overtime as needed. TRAVEL: Up to 15% travel SALARY: The base salary range is $140,000 to $150,000 (depending on experience), plus eligibility for an annual bonus program. New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/
Responsibilities
The Director of Revenue Operations is responsible for driving alignment, efficiency, and growth across the division’s go-to-market engine. This role involves designing and executing scalable revenue strategies and optimizing forecasting and pipeline health.
Director of Revenue Operations - Remote at New Era Technology
, , - Full Time
Skills Needed
Revenue Operations, Sales Operations, Data Analysis, Process Improvement, Forecasting, Crm Administration, Pipeline Management, Operational Efficiency, Customer Experience, Cross Functional Collaboration, Change Management, Analytical Skills, Communication Skills, Strategic Thinking, Problem Solving, Project Management
Specialization
Candidates should have a bachelor's degree in a related field and over 10 years of experience in Revenue Operations or Sales Operations. Leadership experience in deal desk, quote to cash, and forecasting is strongly preferred.
Experience Required
Minimum 10 year(s)
Impiegato/a Back Office e Archiviazione Documenti at New Era Technology
Albignasego, Veneto, Italy - Full Time
Skills Needed
Office Suite, Problem Solving, Teamwork, Document Management, Order Processing, Supplier Relations
Specialization
A high school diploma is required along with excellent knowledge of the Office suite. The candidate should possess problem-solving skills and the ability to work independently.
Commesso/a at New Era Technology
Bollate, Lombardy, Italy - Full Time
Skills Needed
Customer Assistance, Sales Transactions, Store Maintenance, Communication Skills
Specialization
Previous experience in retail is required. Good communication skills are essential.
Addetto/a Acquisti e Controllo Merce in Entrata at New Era Technology
Syracuse, Sicily, Italy - Full Time
Skills Needed
Communication Skills, Organizational Skills, Customer Support, Logistics Management, Order Processing, Quality Control
Specialization
Candidates should possess excellent communication skills and demonstrate precision along with good organizational abilities. These skills are essential for collaborating with colleagues, suppliers, and the purchasing office.
Addetto/a all’Inventario e Aggiornamento Dati at New Era Technology
Rozzano, Lombardy, Italy - Full Time
Skills Needed
Inventory Organization, Deadline Management, Tablet Proficiency, Pc Proficiency, Office Suite Proficiency
Specialization
Candidates should have proficiency in using tablets or handheld devices and be skilled in using PCs and the Office suite. A high school diploma is required.
Addetto/a Servizi di Accoglienza e Centralino at New Era Technology
Syracuse, Sicily, Italy - Full Time
Skills Needed
Communication Skills, Teamwork, Empathy, Problem Solving, Office Software Knowledge
Specialization
Candidates should have basic knowledge of the Office suite and excellent communication and interpersonal skills. Precision, empathy, and the ability to manage issues are also essential.
Impiegato/a Reception – Front Office at New Era Technology
Frosinone, Lazio, Italy - Full Time
Skills Needed
Customer Service, Communication, Organizational Skills, Administrative Skills, Booking Management, Software Familiarity
Specialization
A high school diploma is required along with familiarity with hotel management software. Candidates should possess excellent communication and organizational skills and be able to work efficiently during busy periods.
CRM Specialist (Klaviyo) at Oowlish Technology
Buenos Aires, Alajuela Province, Costa Rica - Full Time
Skills Needed
Klaviyo, Email Campaigns, Sms Campaigns, Customer Segmentation, Automation Flows, Campaign Performance, Data Accuracy, Email Marketing, Privacy Regulations, Analytical Skills, Communication Skills, Detail Oriented, Organizational Skills, Email Design, Shopify, Html, Css
Specialization
Candidates should have 3+ years of experience with Klaviyo and proven skills in managing automated email flows. Strong analytical and communication skills in English are essential, along with being detail-oriented and organized.
Experience Required
Minimum 2 year(s)
Addetto/a Risorse Umane e Gestione Documentale at New Era Technology
Bollate, Lombardy, Italy - Full Time
Skills Needed
Organizational Skills, Attention To Detail, Communication Skills, Collaboration
Specialization
Candidates should possess good organizational skills and attention to detail. Strong communication abilities and a collaborative spirit are also essential.
Addetto/a Assistenza Clienti at New Era Technology
Viterbo, Lazio, Italy - Full Time
Skills Needed
Customer Service, Sales, Order Management, Quotation Preparation, Dynamic, Motivated, Professional Growth
Specialization
The ideal candidate is a dynamic and willing individual dedicated to customer service. A high school diploma is required, along with motivation for professional growth.
Impiegato/a front office at New Era Technology
Padua, Veneto, Italy - Full Time
Skills Needed
Customer Service, Communication Skills, Teamwork, Problem Solving, English Language
Specialization
Candidates must have a good command of the English language and excellent communication and interpersonal skills. They should also be team-oriented and comfortable interacting with the public.
Commesso/a at New Era Technology
Cerveteri, Lazio, Italy - Full Time
Skills Needed
Communication Skills, Desire To Grow Professionally
Specialization
Candidates should possess good communication skills and a desire for professional growth. A high school diploma is required.
Segretario/a at New Era Technology
Frosinone, Lazio, Italy - Full Time
Skills Needed
Data Entry, Email Management, Agenda Management, Call Handling, Document Compilation, Communication Skills, Organizational Skills, Attention To Detail
Specialization
Candidates should have a high school diploma and possess excellent relational and communication skills. Proficiency in using main administrative management software and strong organizational abilities are also required.
Impiegato/a Front Office e Smistamento Chiamate at New Era Technology
Rozzano, Lombardy, Italy - Full Time
Skills Needed
Precision, Organization, Public Relations, Willingness To Learn, Professional Growth
Specialization
Candidates should demonstrate precision and organizational skills, along with a propensity for public interaction. A willingness to learn and grow professionally is also essential.
Impiegato/a logistico at New Era Technology
Dueville, Veneto, Italy - Full Time
Skills Needed
Technical Diploma, Office Programs, Material Management, Inventory Control, Data Entry
Specialization
A technical diploma is required along with knowledge of Office programs. The ideal candidate should have skills in managing material logistics.
Impiegato/a Commerciale e Aggiornamento Dati Clienti at New Era Technology
Trento, Trentino – Alto Adige/Südtirol, Italy - Full Time
Skills Needed
Communication Skills, Customer Service, Computer Skills
Specialization
Candidates must possess excellent communication skills and a high school diploma. Strong customer service abilities and computer knowledge are also required.
Addetto/a all’Inventario at New Era Technology
Viterbo, Lazio, Italy - Full Time
Skills Needed
Organizational Skills, Management Skills, Quality Control, Microsoft Office, Teamwork, Attention To Detail
Specialization
Candidates must be available for full-time work from Monday to Friday and possess a high school diploma. Good organizational, management, and control skills, along with knowledge of Microsoft Office, are required.
Addetto/a Assistenza Clienti – Ufficio Operativo at New Era Technology
Augusta, Sicily, Italy - Full Time
Skills Needed
Customer Service, Communication Skills, Public Interaction, Event Assistance, Problem Solving, Team Collaboration, Flexibility, Professionalism
Specialization
Candidates should possess excellent interpersonal and communication skills, with a proactive attitude towards public interaction. Experience in event management or customer service is preferred but not mandatory.
Addetto/a al Magazzino e Ricevimento Merci at New Era Technology
Rome, Lazio, Italy - Full Time
Skills Needed
Organizational Skills, Attention To Detail, Communication, Quality Control, Inventory Management
Specialization
Candidates should possess good organizational skills and a predisposition for work. Attention to detail is essential for labeling and pricing products.
Addetto/a Spedizioni e Logistica at New Era Technology
Pavia, Lombardy, Italy - Full Time
Skills Needed
Precision, Organizational Skills
Specialization
The ideal candidate possesses precision and organizational skills. No specific educational requirements are mentioned.