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Jobs in Australia

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IT Service Desk Engineer, Level 1 - Secom at Lyra Technology Group
Australia, Ras Laffan Industrial City, Australia - Full Time
Skills Needed
N/A
Receptionist / Front Office at Kims Toowoon Bay Pty Ltd
Australia, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Project Manager at Careerjet
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Sales Strategy & Operations Manager, ANZ at Okta
Australia, Wigtownshire - Scotland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Front Office Receptionist at Quest Apartments
Australia, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Field Engineer at Konecranes
Australia, Flintshire - Wales, Australia - Full Time
Skills Needed
N/A
Front Office All Rounder at Sofitel Sydney Wentworth
Australia, Bedfordshire - England, Australia - Full Time
Skills Needed
N/A
Investment Platform Support Analyst at Praemium Limited
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Disability Support Worker at Royal Rehab
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Marketing Assistant at Your HR Team Ltd
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Warehouse Team Leader at Metro Transport Australia
Australia, Western Australia, Australia - Full Time
Skills Needed
N/A
Computer Network and Systems Engineer at Adzuna
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Technical Solutions Engineer at Arista Networks
Australia, Umm Salal Mohammed, Australia - Full Time
Skills Needed
N/A
Design Engineer at Sustainable Water Infrastructure Group LLC
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Project Coordinator at Epec LLC
Australia, Maryland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
.NET Developer at Cogito Group Pty Ltd
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Disability Support Worker at Ability Plus Disability Services Pty Ltd
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Plant Manager at Pace Appointments
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 15 year(s)
Administration Officer at Jora
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Business Analyst at Capricorn Electromechanical
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
IT Service Desk Engineer, Level 1 - Secom at Lyra Technology Group
Australia, Ras Laffan Industrial City, Australia -
Full Time

Start Date

Immediate

Expiry Date

10 Nov, 26

Salary

0.0

Posted On

16 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Services

Description

Full job description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our operating companies, Secom Technology, is looking for an IT Service Desk Engineer to join their team in Kingsgrove, Sydney.

As an IT Service Desk Engineer, you’ll be the first point of contact for clients requiring IT support. You will troubleshoot and resolve a range of technical issues, manage support tickets, provide exceptional customer service, and escalate more complex issues to senior technical teams when required.

Responsibilities:

  • Act as the first point of contact for client IT support requests via phone, email, chat and ticketing systems.
  • Log, categorise and prioritise incidents and service requests in line with SLAs.
  • Troubleshoot common issues across Windows, Microsoft 365, macOS, email, printers, user accounts and network connectivity.
  • Assist users with Wi-Fi, VPN and remote-access issues.
  • Perform basic hardware and software troubleshooting remotely.
  • Monitor RMM alerts and assist with basic maintenance tasks, including backup, antivirus and patch compliance checks.
  • Escalate complex issues to Level 2 or specialist teams with clear documentation and troubleshooting notes.
  • Keep clients informed throughout the support process and ensure issues are resolved to their satisfaction.
  • Maintain accurate ticket, client and knowledge-based documentation.
  • Identify recurring issues and contribute to improvements in SOPs, processes and automation.
  • Participate in team meetings, training and continuous improvement initiatives.

Skills:

  • 1–2 years of experience in an IT support or service desk environment in a customer service environment/MSP.
  • Basic understanding of Windows 10/11 and Microsoft 365.
  • Understanding of Active Directory and user account management.
  • Basic knowledge of hypervisor environments such as Microsoft Hyper-V or VMware.
  • Experience using an IT ticketing/PSA system.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication skills with the ability to support both technical and non-technical users.
Responsibilities
IT Service Desk Engineer, Level 1 - Secom at Lyra Technology Group
Australia, Ras Laffan Industrial City, Australia - Full Time
Skills Needed
N/A
Receptionist / Front Office at Kims Toowoon Bay Pty Ltd
Australia, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Project Manager at Careerjet
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Sales Strategy & Operations Manager, ANZ at Okta
Australia, Wigtownshire - Scotland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Front Office Receptionist at Quest Apartments
Australia, Australian Capital Territory, Australia - Full Time
Skills Needed
N/A
Field Engineer at Konecranes
Australia, Flintshire - Wales, Australia - Full Time
Skills Needed
N/A
Front Office All Rounder at Sofitel Sydney Wentworth
Australia, Bedfordshire - England, Australia - Full Time
Skills Needed
N/A
Investment Platform Support Analyst at Praemium Limited
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Disability Support Worker at Royal Rehab
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Marketing Assistant at Your HR Team Ltd
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Warehouse Team Leader at Metro Transport Australia
Australia, Western Australia, Australia - Full Time
Skills Needed
N/A
Computer Network and Systems Engineer at Adzuna
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Technical Solutions Engineer at Arista Networks
Australia, Umm Salal Mohammed, Australia - Full Time
Skills Needed
N/A
Design Engineer at Sustainable Water Infrastructure Group LLC
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Project Coordinator at Epec LLC
Australia, Maryland, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
.NET Developer at Cogito Group Pty Ltd
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Disability Support Worker at Ability Plus Disability Services Pty Ltd
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Plant Manager at Pace Appointments
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 15 year(s)
Administration Officer at Jora
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Business Analyst at Capricorn Electromechanical
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Jobs in Australia for Indians – Build Your Global Career

Jobs in Australia for Indians – Build Your Global Career

Australia is one of the most sought-after destinations for professionals looking to work abroad. With its thriving economy, multicultural environment, and high living standards, jobs in Australia attract thousands of skilled workers from India each year. Whether you’re in IT, healthcare, engineering, hospitality, or trades, there are plenty of Australia jobs available for qualified candidates.

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Once these requirements are met, you can explore numerous jobs in Australia through trusted platforms like jobs.y-axis.com, which lists verified Australian employers and visa-linked job opportunities.