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Jobs in Australia

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Level 1 Support Technician at CorTech LLC
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Systems Analyst at Talenza
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
IT Onsite Support Engineer at Adzuna
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Disability Support Worker at Right at Home of Spokane
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Assistant Brand Manager at Remedy Resourcing
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Head Chef at Garnish House
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Desktop Support Engineer at BRENNAN IT PTY LTD
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Support Worker at Acland Burghley School
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Business Operations and Growth Lead at Airbnb
Australia, North Humberside - England, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Disability Support Worker at Montessori Care
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Disability Support Worker at Hands On People
Australia, Florida, Australia - Full Time
Skills Needed
N/A
IT Manager at Michael Page Technology
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Disability Support Worker at JC CARE
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
IT Systems and Support Engineer at ActivateUTS
Australia, Connecticut, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Auto Claims Adjuster at Crawford & Company
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Sous Chef at St. Louis Nissan
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Disability Support Worker at Evergreen Supported Living
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Customer Data Enablement Lead at Mecca Brands
Australia, Massachusetts, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Disability Support Worker - Multiple Roles at Working Hands Corporate Massage
Australia, Sha Tin District, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Foreman/Farm Manager at Heidemark GmbH
Australia, Manitoba, Australia - Full Time
Skills Needed
N/A
Level 1 Support Technician at CorTech LLC
Australia, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

11 Jan, 27

Salary

60000.0

Posted On

13 Oct, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Technology & Services

Description

About the role

You're the first voice customers hear when something goes wrong. You'll resolve routine issues quickly, keep customers informed, and hand complex problems to our Level 2 team with clear notes so nobody has to ask the same question twice.

Key responsibilities

  • Provide frontline support by phone, email, and chat within agreed SLAs
  • Log, triage, and document every request accurately in a ticketing system
  • Troubleshoot and resolve hardware, software, and account issues
  • Build, configure, and maintain our Standard Operating Environment (SOE), the standardised desktop setup we deploy to customers
  • Test new product releases and help with QA
  • Escalate complex or high-risk issues with clear context and next steps
  • Keep support documentation current and suggest ways to improve our processes

About you

  • Some hands-on IT support experience, whether from a help desk, a placement, or your own projects. Entry-level candidates who show strong aptitude are welcome.
  • Practical troubleshooting skills across Windows, macOS, Microsoft 365, and networking basics
  • Clear, jargon-free communication, written and spoken. You stay calm and courteous when a customer is frustrated.
  • The ability to juggle multiple tickets and prioritise based on urgency and impact
  • Care with detail, especially when handling customer data and access
  • IT qualification or certification (e.g. CompTIA A+, Microsoft MD-102/MS-900, Certificate III or IV in IT), or experience with ticketing system (nice to have)
  • Employment is subject to a Police Check

About us

For over 20 years, Cortech has provided products and services to customers. Our customers stay with us because our support team treats every call like it matters, and we give them the tools and training to do it well.

  • Please send your CV to ****@cortechsystems.com.au

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
Level 1 Support Technician at CorTech LLC
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Systems Analyst at Talenza
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
IT Onsite Support Engineer at Adzuna
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Disability Support Worker at Right at Home of Spokane
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Assistant Brand Manager at Remedy Resourcing
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Head Chef at Garnish House
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Desktop Support Engineer at BRENNAN IT PTY LTD
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Support Worker at Acland Burghley School
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Business Operations and Growth Lead at Airbnb
Australia, North Humberside - England, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Disability Support Worker at Montessori Care
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Disability Support Worker at Hands On People
Australia, Florida, Australia - Full Time
Skills Needed
N/A
IT Manager at Michael Page Technology
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Disability Support Worker at JC CARE
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
IT Systems and Support Engineer at ActivateUTS
Australia, Connecticut, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Auto Claims Adjuster at Crawford & Company
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Sous Chef at St. Louis Nissan
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Disability Support Worker at Evergreen Supported Living
Australia, Victoria, Australia - Full Time
Skills Needed
N/A
Customer Data Enablement Lead at Mecca Brands
Australia, Massachusetts, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Disability Support Worker - Multiple Roles at Working Hands Corporate Massage
Australia, Sha Tin District, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Foreman/Farm Manager at Heidemark GmbH
Australia, Manitoba, Australia - Full Time
Skills Needed
N/A
Jobs in Australia for Indians – Build Your Global Career

Jobs in Australia for Indians – Build Your Global Career

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