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Mitarbeiter in Kundenservice (m/w/d) at Flatpay
Berlin, , Germany - Full Time
Skills Needed
Customer Support, Inbound Call Handling, German Language Proficiency, Pc Proficiency, Software Application Usage, Empathy, Communication Skills, Contract Management, Data Maintenance, Kyc, Underwriting
Specialization
Ideally requires a completed vocational training and experience in telephone-based customer support or service. Proficiency in German is essential, while knowledge of English, Turkish, or Vietnamese and a background in KYC/Underwriting are considered advantages.
Art Director (all genders) at Scholz & Friends Berlin GmbH
Berlin, , Germany - Full Time
Skills Needed
Art Direction, Visual Concept Development, Brand Design, Adobe Photoshop, Adobe Illustrator, Adobe Indesign, Campaign Development, Strategic Thinking, Audio And Film Production Steering, Visual Storytelling, Aesthetics, Design Trends
Specialization
Candidates should have relevant professional experience as an Art Director in a creative agency and a strong portfolio demonstrating excellent design sense. Proficiency in Adobe Creative Suite and the ability to translate bold ideas into visual worlds are essential.
Revierfahrer / Sicherheitsmitarbeiter (m/w/d) – Vollzeit in Berlin at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Object Control, Lock Controls, Alarm System Operation, Elevator Release, Customer Service, German Language Proficiency, Driving License Class B
Specialization
Requires a Class B driver's license and a certification according to §34a GewO (or willingness to train). Candidates must have a clean criminal record, good German skills, and a willingness to work shifts.
Sicherheitsmitarbeiter / Kaufhausdetektiv (m/w/d) in Voll- oder Teilzeit at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Theft Prevention, Video Surveillance, Situation Analysis, Investigation, Customer Orientation, Observation, German Language Proficiency
Specialization
Requires a professional certification according to §34a GewO and a clean criminal record. Candidates must have good written and spoken German and a customer-oriented demeanor.
Sicherheitsmitarbeiter (m/w/d) für Notunterkunft at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security Management, Access Control, Object Protection, Interpersonal Skills, German Language Proficiency, Reliability, Self Confidence
Specialization
Candidates must possess an IHK certification of expertise (per §34a GewO), a clean extended certificate of good conduct, and proof of measles vaccination. Good written and spoken German is required.
Allgemeine Funktechnik (m/w/d) at e*Message Wireless Information Services Deutschland GmbH
Berlin, , Germany - Full Time
Skills Needed
System Operation, Field Service, Maintenance, Repair, Technical Support, Documentation, Customer Management, Troubleshooting, Radio Technology, Antenna Technology, Linux Basics, Hf Measurement Technology, Network Operations, Communication Systems, It Infrastructure, Technical Documentation
Specialization
A technical education in electronics or a related field is required, along with readiness for field service and on-call duty. Experience in radio technology and a willingness to learn are also important.
Cache Support Specialist (m/w/d) at AERTiCKET
Berlin, , Germany - Full Time
Skills Needed
Ticketing, Airline Tariffs, Api Analysis, It Support, Quality Assurance, Product Management, German, English, Analytical Thinking, Technical Affinity, Data Quality Optimization, User Account Management
Specialization
Candidates should have a degree or vocational training in Tourism, Computer Science, or a similar field. Experience in IT support, quality assurance, or product management, along with fluency in German and English, is required.
Experience Required
Minimum 2 year(s)
Director, BI & Marketing Analytics at Delivery Hero
Berlin, , Germany - Full Time
Skills Needed
Business Intelligence, Marketing Analytics, Causal Inference, Incrementality Testing, Statistical Modeling, Customer Segmentation, Marketing Mix Modelling, Attribution Modelling, Customer Lifetime Value, Kpi Frameworks, Stakeholder Management, Team Leadership, Data Visualization, Digital Marketing Strategy, User Acquisition, User Retention
Specialization
Requires over 10 years of experience in BI and marketing analytics for consumer-facing tech companies, with proven leadership skills. Must have hands-on expertise in causal inference, incrementality testing, and advanced statistical modeling.
Experience Required
Minimum 10 year(s)
Recruiter with German at CIELO TALENT PTE LTD
Berlin, , Germany - Full Time
Skills Needed
Recruiting, German Language, Boolean Search, Sourcing, Applicant Tracking Systems, Candidate Engagement, Market Data Analysis, Interview Coaching, Talent Pipeline Building, Microsoft Office, Advanced Manufacturing Recruiting, Candidate Assessment
Specialization
Requires a minimum of two years of recruiting experience and proficiency in Boolean search and ATS tools. Fluency in German and experience in advanced manufacturing recruiting are required.
Experience Required
Minimum 2 year(s)
Account Executive (Business Development & Closing) - all genders welcome at MakerVerse
Berlin, , Germany - Full Time
Skills Needed
B2b Sales, Closing, Consultative Selling, Crm Proficiency, Negotiation, Presentation Skills, Customer Relationship Management, Pipeline Management, Forecasting, Technical Consulting
Specialization
Candidates need at least 2 years of B2B sales experience and proficiency in CRM tools like HubSpot or Salesforce. Expert-level fluency in German and English is required, with French being a significant advantage.
Experience Required
Minimum 2 year(s)
Influencer Marketing & Partnerships Lead - Yoshi en (all genders) at Yoshi en GmbH
Berlin, , Germany - Full Time
Skills Needed
Influencer Marketing, Partnership Management, Strategic Planning, Team Leadership, Mentoring, Campaign Execution, Performance Analysis, Roi Optimization, Event Management, Negotiation, Data Analysis, Budget Management, Dach Market Knowledge, Networking, Brand Strategy, Creative Brainstorming
Specialization
Requires a seasoned influencer marketer with deep knowledge of the DACH ecosystem and proven leadership experience. Must be fluent in German (C1/Native) and English, with a data-driven approach and a passion for tea culture.
Experience Required
Minimum 5 year(s)
(Senior) Project Manager (m/w/d) at Neofonie GmbH
Berlin, , Germany - Full Time
Skills Needed
Agile Project Management, Scrum, Kanban, Stakeholder Management, Budget Tracking, Backlog Prioritization, Risk Management, Ux/Ui Coordination, Devops Coordination, German Language Proficiency
Specialization
Extensive experience in leading IT projects within agile environments using Scrum or Kanban. Must be proficient in German and capable of managing complex digital projects with a focus on efficiency and quality.
Experience Required
Minimum 5 year(s)
Customer Service Rep(09532)- 544 deming rd at DOMINOS PIZZA FRANCHISE
Berlin, Connecticut, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Store Technology Operation, Store Operations, Safety Maintenance
Specialization
Candidates must be at least 16 years of age. Ability to use store technology and provide excellent customer service is required.
Mitarbeiter für Reservierungen im Backoffice (m/w/d) in Vollzeit at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Telephone Communication, Written Communication, German Language, English Language, Sales, Customer Consulting, Ms Office, Opentable, Gastronovi
Specialization
Requires excellent communication skills in German and English and proficiency in MS Office. Experience with OpenTable and gastronovi is considered an advantage.
Kunden- & Vertragsmanager (Mensch) at Eventinc GmbH
Berlin, , Germany - Full Time
Skills Needed
Contract Management, Event Planning, Customer Relationship Management, Crm Software, Ms Office, German Language, English Language, Organization, Communication, Problem Solving, Time Management, Documentation
Specialization
Candidates should be structured, organized, and capable of remaining solution-oriented under stress. Proficiency in MS Office, fluent German, and good English are required, while event industry experience and CRM knowledge are advantageous.
Experience Required
Minimum 2 year(s)
Mitarbeiter im Verkauf (m/w/d) at Thalia Bücher GmbH
Berlin, , Germany - Full Time
Skills Needed
Customer Service, Sales Consulting, Visual Merchandising, Inventory Management, Digital Literacy, Communication Skills, Reliability, Attention To Detail
Specialization
Requires a completed vocational training in retail or initial experience in sales, gastronomy, or service-oriented environments. Candidates should possess a passion for reading, a strong service mindset, and openness to using digital tools.
Werkstudent*in Online-Marketing (d/f/m) at Urlaubstracker
Berlin, Baden-Württemberg, Germany - Full Time
Skills Needed
Content Creation, Social Media Marketing, Community Management, Storytelling, Kpi Tracking, Social Ads, German Language, English Language
Specialization
Must be an enrolled student in Media, Marketing, Tourism, or a similar field with a strong sense of storytelling. Proficiency in German and English is required, along with a hands-on approach to current social media trends.
Betriebswirtschaftslehre (Bachelor of Arts – B. A.) at UNDKRAUSS
Berlin, , Germany - Full Time
Skills Needed
Calculation, Procurement, Sales, Accounting, Controlling, Human Resources, Marketing, Management Assistance, English Proficiency, Mathematics, Teamwork, Concentration
Specialization
Requires an above-average high school diploma (Abitur) with good grades in German and Mathematics. Commercial training and good English skills are desirable, along with a team-oriented mindset.
Manufacturing Engineering Manager (all genders) at STARK
Berlin, , Germany - Full Time
Skills Needed
Manufacturing Engineering, Design For Manufacturing, Design For Assembly, Automation Strategy, Vendor Management, Npi, Lean Manufacturing, Six Sigma, Pfmea, Cad Software, Robotics, Plc Programming, Project Management, Team Leadership, Industrialization, Kpi Management
Specialization
Requires a Bachelor's degree in Engineering and 5+ years of experience in manufacturing engineering, including at least 2 years in leadership. Must have a proven track record in New Product Introduction (NPI) and deep knowledge of automated assembly and robotics.
Experience Required
Minimum 5 year(s)
Werkstudent [w|m|d] der Architektur, Bereich Brandschutz at DGI Bauwerk
Berlin, , Germany - Full Time
Skills Needed
Autocad, Archicad, Fire Protection Planning, Architectural Drawing, German Language Proficiency, Documentation, Site Surveys
Specialization
Candidates must be enrolled in a Bachelor's or Master's degree program in Architecture with good knowledge of AutoCAD and ArchiCAD. Proficiency in German (minimum B2/C1 level) and a precise, detail-oriented way of working are required.
Mitarbeiter in Kundenservice (m/w/d) at Flatpay
Berlin, , Germany -
Full Time


Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

0.0

Posted On

17 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Support, Inbound Call Handling, German Language Proficiency, PC Proficiency, Software Application Usage, Empathy, Communication Skills, Contract Management, Data Maintenance, KYC, Underwriting

Industry

technology;Information and Internet

Description
Über die Position Zur Verstärkung unseres Teams suchen wir derzeit Mitarbeiter/in im Kundenservice (m⁠/⁠w⁠/⁠d). Wenn du gerne in einem innovativen und kundenorientierten Unternehmen arbeiten möchtest, dann bewirb dich bei uns und werde Teil unseres Teams! #FP-Kampagne-L Deine Aufgaben Du bist verantwortlich für die Annahme von eingehenden Kundenanrufen auf unserer Hotline (Inbound) und bearbeitest diese fallabschließend Du bist erster Ansprechpartner unserer Geschäftskunden und beantwortest deren Anliegen am Telefon, per E-Mail oder über verschiedene Kommunikationskanäle Du nimmst eingehende Telefonate von Kunden entgegen und leitest diese an die jeweiligen Ansprechpartner weiter. Hierbei bearbeitest du alle Fragen rund um den Vertrag und die Dienstleistung Du pflegst und aktualisierst Kundendaten, damit alle relevanten Informationen jederzeit auf dem neuesten Stand sind Bearbeitung und Verwaltung von Kundenverträgen, sowie Qualifizierung dieser Zusammenarbeit mit internen Abteilungen zur Klärung von Vertragsdetails Dein Profil Idealerweise erfolgreich abgeschlossene Berufsausbildung und Erfahrung in der telefonischen Kundenbetreuung Du bringst erste Berufserfahrungen im Service- oder Kundenkontakt mit KYC-/ Underwriting-Background ist ein großes Plus Routiniert im Umgang mit PC und Softwareanwendungen Du kannst dich in der deutschen Sprache schriftlich und mündlich sehr gut ausdrücken Englische, türkische oder vietnamesische Sprachkenntnisse sind ein Plus Fähigkeit, komplexe technische Informationen verständlich zu vermitteln Fähigkeit, Empathie zu zeigen und kundenfreundliche Lösungen zu finden Warum Flatpay? Ein Umfeld, in dem du wirklich etwas bewegen kannst. Kurze Entscheidungswege, viel Verantwortung und Raum für deine Ideen Deutschlandticket oder BVG-Abo – wir übernehmen einen Teil, du kommst stressfrei ins Büro Klare Entwicklungsmöglichkeiten, z. B. zur Teamleitung Urban Sports Club – damit du auch nach Feierabend in Bewegung bleibst Lunch-Gutscheine – gutes Essen gehört einfach dazu Zuschuss zur betrieblichen Altersvorsorge – weil Zukunft wichtig ist Bis zu 28 Urlaubstage, abhängig von deiner Betriebszugehörigkeit Reisen für Top-Performer, weil Erfolge gefeiert werden sollten Moderne Arbeitsplätze mit höhenverstellbaren Schreibtischen, guter Ausstattung und kostenlosen Getränken Regelmäßige Team-Events, Offsites und Feiern, die den Namen verdient haben Contact info About us Herzlich willkommen bei Flatpay! Flatpay hilft Händlern, Kartenzahlungen einfach, transparent und zuverlässig abzuwickeln – mit modernen Kartenlesegeräten, innovativer Technologie und exzellentem Support. Noch relativ neu auf dem deutschen Markt, erleben wir hier gerade ein enormes Wachstum. Wir suchen motivierte Menschen, die Verantwortung übernehmen und mit uns etwas aufbauen wollen. Bei uns hast du die Chance, Prozesse aktiv mitzugestalten und dich persönlich wie beruflich weiterzuentwickeln. Bist du bereit, Teil von etwas Außergewöhnlichem zu sein? Tritt Flatpay heute bei und gestalte mit uns die Zukunft von Millionen europäischen Händlern!
Responsibilities
Responsible for handling inbound customer calls and inquiries via email and other channels for business clients. Tasks include managing customer contracts, updating data, and coordinating with internal departments to resolve contract details.
Mitarbeiter in Kundenservice (m/w/d) at Flatpay
Berlin, , Germany - Full Time
Skills Needed
Customer Support, Inbound Call Handling, German Language Proficiency, Pc Proficiency, Software Application Usage, Empathy, Communication Skills, Contract Management, Data Maintenance, Kyc, Underwriting
Specialization
Ideally requires a completed vocational training and experience in telephone-based customer support or service. Proficiency in German is essential, while knowledge of English, Turkish, or Vietnamese and a background in KYC/Underwriting are considered advantages.
Art Director (all genders) at Scholz & Friends Berlin GmbH
Berlin, , Germany - Full Time
Skills Needed
Art Direction, Visual Concept Development, Brand Design, Adobe Photoshop, Adobe Illustrator, Adobe Indesign, Campaign Development, Strategic Thinking, Audio And Film Production Steering, Visual Storytelling, Aesthetics, Design Trends
Specialization
Candidates should have relevant professional experience as an Art Director in a creative agency and a strong portfolio demonstrating excellent design sense. Proficiency in Adobe Creative Suite and the ability to translate bold ideas into visual worlds are essential.
Revierfahrer / Sicherheitsmitarbeiter (m/w/d) – Vollzeit in Berlin at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Object Control, Lock Controls, Alarm System Operation, Elevator Release, Customer Service, German Language Proficiency, Driving License Class B
Specialization
Requires a Class B driver's license and a certification according to §34a GewO (or willingness to train). Candidates must have a clean criminal record, good German skills, and a willingness to work shifts.
Sicherheitsmitarbeiter / Kaufhausdetektiv (m/w/d) in Voll- oder Teilzeit at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Theft Prevention, Video Surveillance, Situation Analysis, Investigation, Customer Orientation, Observation, German Language Proficiency
Specialization
Requires a professional certification according to §34a GewO and a clean criminal record. Candidates must have good written and spoken German and a customer-oriented demeanor.
Sicherheitsmitarbeiter (m/w/d) für Notunterkunft at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Security Management, Access Control, Object Protection, Interpersonal Skills, German Language Proficiency, Reliability, Self Confidence
Specialization
Candidates must possess an IHK certification of expertise (per §34a GewO), a clean extended certificate of good conduct, and proof of measles vaccination. Good written and spoken German is required.
Allgemeine Funktechnik (m/w/d) at e*Message Wireless Information Services Deutschland GmbH
Berlin, , Germany - Full Time
Skills Needed
System Operation, Field Service, Maintenance, Repair, Technical Support, Documentation, Customer Management, Troubleshooting, Radio Technology, Antenna Technology, Linux Basics, Hf Measurement Technology, Network Operations, Communication Systems, It Infrastructure, Technical Documentation
Specialization
A technical education in electronics or a related field is required, along with readiness for field service and on-call duty. Experience in radio technology and a willingness to learn are also important.
Cache Support Specialist (m/w/d) at AERTiCKET
Berlin, , Germany - Full Time
Skills Needed
Ticketing, Airline Tariffs, Api Analysis, It Support, Quality Assurance, Product Management, German, English, Analytical Thinking, Technical Affinity, Data Quality Optimization, User Account Management
Specialization
Candidates should have a degree or vocational training in Tourism, Computer Science, or a similar field. Experience in IT support, quality assurance, or product management, along with fluency in German and English, is required.
Experience Required
Minimum 2 year(s)
Director, BI & Marketing Analytics at Delivery Hero
Berlin, , Germany - Full Time
Skills Needed
Business Intelligence, Marketing Analytics, Causal Inference, Incrementality Testing, Statistical Modeling, Customer Segmentation, Marketing Mix Modelling, Attribution Modelling, Customer Lifetime Value, Kpi Frameworks, Stakeholder Management, Team Leadership, Data Visualization, Digital Marketing Strategy, User Acquisition, User Retention
Specialization
Requires over 10 years of experience in BI and marketing analytics for consumer-facing tech companies, with proven leadership skills. Must have hands-on expertise in causal inference, incrementality testing, and advanced statistical modeling.
Experience Required
Minimum 10 year(s)
Recruiter with German at CIELO TALENT PTE LTD
Berlin, , Germany - Full Time
Skills Needed
Recruiting, German Language, Boolean Search, Sourcing, Applicant Tracking Systems, Candidate Engagement, Market Data Analysis, Interview Coaching, Talent Pipeline Building, Microsoft Office, Advanced Manufacturing Recruiting, Candidate Assessment
Specialization
Requires a minimum of two years of recruiting experience and proficiency in Boolean search and ATS tools. Fluency in German and experience in advanced manufacturing recruiting are required.
Experience Required
Minimum 2 year(s)
Account Executive (Business Development & Closing) - all genders welcome at MakerVerse
Berlin, , Germany - Full Time
Skills Needed
B2b Sales, Closing, Consultative Selling, Crm Proficiency, Negotiation, Presentation Skills, Customer Relationship Management, Pipeline Management, Forecasting, Technical Consulting
Specialization
Candidates need at least 2 years of B2B sales experience and proficiency in CRM tools like HubSpot or Salesforce. Expert-level fluency in German and English is required, with French being a significant advantage.
Experience Required
Minimum 2 year(s)
Influencer Marketing & Partnerships Lead - Yoshi en (all genders) at Yoshi en GmbH
Berlin, , Germany - Full Time
Skills Needed
Influencer Marketing, Partnership Management, Strategic Planning, Team Leadership, Mentoring, Campaign Execution, Performance Analysis, Roi Optimization, Event Management, Negotiation, Data Analysis, Budget Management, Dach Market Knowledge, Networking, Brand Strategy, Creative Brainstorming
Specialization
Requires a seasoned influencer marketer with deep knowledge of the DACH ecosystem and proven leadership experience. Must be fluent in German (C1/Native) and English, with a data-driven approach and a passion for tea culture.
Experience Required
Minimum 5 year(s)
(Senior) Project Manager (m/w/d) at Neofonie GmbH
Berlin, , Germany - Full Time
Skills Needed
Agile Project Management, Scrum, Kanban, Stakeholder Management, Budget Tracking, Backlog Prioritization, Risk Management, Ux/Ui Coordination, Devops Coordination, German Language Proficiency
Specialization
Extensive experience in leading IT projects within agile environments using Scrum or Kanban. Must be proficient in German and capable of managing complex digital projects with a focus on efficiency and quality.
Experience Required
Minimum 5 year(s)
Customer Service Rep(09532)- 544 deming rd at DOMINOS PIZZA FRANCHISE
Berlin, Connecticut, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Store Technology Operation, Store Operations, Safety Maintenance
Specialization
Candidates must be at least 16 years of age. Ability to use store technology and provide excellent customer service is required.
Mitarbeiter für Reservierungen im Backoffice (m/w/d) in Vollzeit at HR Dpt.
Berlin, , Germany - Full Time
Skills Needed
Telephone Communication, Written Communication, German Language, English Language, Sales, Customer Consulting, Ms Office, Opentable, Gastronovi
Specialization
Requires excellent communication skills in German and English and proficiency in MS Office. Experience with OpenTable and gastronovi is considered an advantage.
Kunden- & Vertragsmanager (Mensch) at Eventinc GmbH
Berlin, , Germany - Full Time
Skills Needed
Contract Management, Event Planning, Customer Relationship Management, Crm Software, Ms Office, German Language, English Language, Organization, Communication, Problem Solving, Time Management, Documentation
Specialization
Candidates should be structured, organized, and capable of remaining solution-oriented under stress. Proficiency in MS Office, fluent German, and good English are required, while event industry experience and CRM knowledge are advantageous.
Experience Required
Minimum 2 year(s)
Mitarbeiter im Verkauf (m/w/d) at Thalia Bücher GmbH
Berlin, , Germany - Full Time
Skills Needed
Customer Service, Sales Consulting, Visual Merchandising, Inventory Management, Digital Literacy, Communication Skills, Reliability, Attention To Detail
Specialization
Requires a completed vocational training in retail or initial experience in sales, gastronomy, or service-oriented environments. Candidates should possess a passion for reading, a strong service mindset, and openness to using digital tools.
Werkstudent*in Online-Marketing (d/f/m) at Urlaubstracker
Berlin, Baden-Württemberg, Germany - Full Time
Skills Needed
Content Creation, Social Media Marketing, Community Management, Storytelling, Kpi Tracking, Social Ads, German Language, English Language
Specialization
Must be an enrolled student in Media, Marketing, Tourism, or a similar field with a strong sense of storytelling. Proficiency in German and English is required, along with a hands-on approach to current social media trends.
Betriebswirtschaftslehre (Bachelor of Arts – B. A.) at UNDKRAUSS
Berlin, , Germany - Full Time
Skills Needed
Calculation, Procurement, Sales, Accounting, Controlling, Human Resources, Marketing, Management Assistance, English Proficiency, Mathematics, Teamwork, Concentration
Specialization
Requires an above-average high school diploma (Abitur) with good grades in German and Mathematics. Commercial training and good English skills are desirable, along with a team-oriented mindset.
Manufacturing Engineering Manager (all genders) at STARK
Berlin, , Germany - Full Time
Skills Needed
Manufacturing Engineering, Design For Manufacturing, Design For Assembly, Automation Strategy, Vendor Management, Npi, Lean Manufacturing, Six Sigma, Pfmea, Cad Software, Robotics, Plc Programming, Project Management, Team Leadership, Industrialization, Kpi Management
Specialization
Requires a Bachelor's degree in Engineering and 5+ years of experience in manufacturing engineering, including at least 2 years in leadership. Must have a proven track record in New Product Introduction (NPI) and deep knowledge of automated assembly and robotics.
Experience Required
Minimum 5 year(s)
Werkstudent [w|m|d] der Architektur, Bereich Brandschutz at DGI Bauwerk
Berlin, , Germany - Full Time
Skills Needed
Autocad, Archicad, Fire Protection Planning, Architectural Drawing, German Language Proficiency, Documentation, Site Surveys
Specialization
Candidates must be enrolled in a Bachelor's or Master's degree program in Architecture with good knowledge of AutoCAD and ArchiCAD. Proficiency in German (minimum B2/C1 level) and a precise, detail-oriented way of working are required.
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