ABOUT YEPODA

At Yepoda, Korean effectiveness meets sustainable solutions: our mindfully produced skincare products are made with love in Korea. Our mission is to bring the best beauty innovations from Korea straight to Europe – without ever compromising on our values, quality and sustainability. All our products are made with the best natural and active ingredients, are vegan and cruelty-free. We aim to make the K-Beauty routine easy, effective, and fun.
We are a beauty start-up founded in 2020 and located in the heart of Berlin. Our team is composed of over 100 brilliant human beings who came from all over the world to write Yepoda’s story actively.
We are looking for a passionate Junior Customer Care & Community Manager fluent in Polish, with excellent English skills to support our amazing customers and community.

• Be the first point of contact for our Polish and English-speaking customers, answering inquiries via email, social media, and other platforms.
• Deliver exceptional customer service, ensuring our customers feel valued and supported.
• Engage with and nurture our community on social media, creating a positive and inclusive environment.
• Work collaboratively with internal teams (operations, product, brand) to collect and share customer feedback and elaborate useful insights.