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Senior Teamlead Customer Service (w/m/d) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Customer Service, Team Leadership, Process Development, Kpi Management, Operational Excellence, Empathy, Motivation, Decision Making, Energy Market Knowledge, German Language, English Language
Specialization
You should have several years of experience in customer service, including at least one year in a leadership role. Knowledge of the energy market is preferred, and you must be fluent in German and have a good command of English.
Experience Required
Minimum 5 year(s)
Engineering Manager - Berlin (x/f/m) at Doctolib
Berlin, , Germany - Full Time
Skills Needed
Data Access, Authorization, Coaching, Mentoring, Software Engineers, Access Control
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior FP&A Manager (d/f/m) at Adevinta
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Associate (m/w/x) – ESG Compliance at Freshfields Bruckhaus Deringer
Berlin, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Regulatory Compliance, Sustainability, Esg Consulting, Eu Law, Legal Creativity, Entrepreneurial Thinking, English Proficiency
Specialization
Candidates should have completed their legal studies with above-average success. Excellent English skills and a blend of entrepreneurial thinking and legal creativity are essential.
Senior Compliance Analyst Bank Guidelines at coni+partner AG
Berlin, , Germany - Full Time
Skills Needed
Compliance, Banking Law Regulations, Regulatory Requirements, Risk Management, Project Management, Analytical Skills, Presentation Skills, Ms Office, German, English
Specialization
Candidates must have a Master's or PhD in law or economics and professional experience in banking auditing or compliance. A specialization in European financial market regulation and strong analytical skills are also required.
Experience Required
Minimum 10 year(s)
Head of Product Marketing (all genders) at Zalando
Berlin, , Germany - Full Time
Skills Needed
Product Management, Marketing, Design, Strategic Planning, Collaboration, Consumer Growth, Customer Experience, Value Proposition, Product Strategy, Go To Market Strategy, Stakeholder Engagement, Creative Storytelling, Analytical Skills, Communication, Team Leadership
Specialization
Expertise in product management principles and a strong foundation in design and marketing principles are essential. You should have hands-on experience influencing product teams and a proven ability to engage customers through compelling storytelling.
Experience Required
Minimum 5 year(s)
Kundenberater (m/w/d) Notruf- und Serviceleitstelle at Securitas USA Corporate Services
Berlin, , Germany - Full Time
Skills Needed
Customer Support, Alarm Processing, Teamwork, Communication, Reliability, Attention To Detail, Crisis Management, Documentation, Quality Standards, Technical Knowledge
Specialization
Candidates should ideally have certification as an NSL specialist or experience in an emergency service center. A strong communication ability, reliability, and a clean criminal record are essential.
Fachreferent SMS Schienenverkehr (m/w/d)  at Flix
Berlin, , Germany - Full Time
Skills Needed
Safety Management Systems, Process Management, Auditing, Risk Analysis, Project Management, Communication Skills, Initiative, Structured Work Approach
Specialization
Candidates should have several years of experience in creating and maintaining safety management systems in the railway sector and a degree in traffic engineering or a related field. Strong knowledge in process management and operational optimization is essential, along with good communication skills and a willingness to travel occasionally.
Experience Required
Minimum 5 year(s)
Pflegefachkraft (m/w/d) at Raven51 fr Stephanus Stiftung
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Creative Account Manager - Zalando Marketing Services (all genders) at Zalando
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Machine Learning Engineer at Intercom RD Unlimited Company
Berlin, , Germany - Full Time
Skills Needed
Machine Learning, Data Analysis, Programming, Communication, Statistical Knowledge, Experiment Design, Scientific Thinking, Nlp, Deep Learning, Reinforcement Learning, Clustering, Data Visualization, Sql, Matplotlib
Specialization
Candidates should have broad applied machine learning knowledge with 3-5 years of experience. A strong background in statistics, programming skills, and advanced education in machine learning or a related field is typically expected.
Experience Required
Minimum 2 year(s)
E-Learning Manager (m/w/d) at ENERTRAG SE
Berlin, , Germany - Full Time
Skills Needed
E Learning, Learning Management Systems, Digital Education, Content Creation, Instructional Design, Video Editing, Communication, Team Collaboration, Project Management, Social Learning, Micro Learning, Gamification, Ms 365, English Language, Adaptability, Technology Integration
Specialization
A completed degree in social sciences, psychology, pedagogy, or a comparable field is required. Experience in digital adult education and proficiency with MS 365 and LMS tools are essential.
Experience Required
Minimum 2 year(s)
E-Learning Manager (m/w/d) at ENERTRAG SE
Berlin, , Germany - Full Time
Skills Needed
E Learning, Learning Management Systems, Digital Education, Content Creation, Instructional Design, Video Editing, Image Editing, Blended Learning, Social Learning, Micro Learning, Gamification, Communication, Organization, Teamwork, Ms 365, New Technologies
Specialization
A completed degree in business or social sciences, psychology, pedagogy, or a comparable qualification is required. Experience in digital adult education, particularly with international training programs, is essential.
Experience Required
Minimum 2 year(s)
E-Learning Consultant | Remote at Unlock Your True Greatness
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Machine Learning Engineer I at SumUp
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Specialization
Machine learning computer science or an engineering-related field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Legal Counsel IP & Technology Law at N26
Berlin, , Germany - Full Time
Skills Needed
Ip Law, Data Privacy Law, Unfair Competition Law, Copyright Law, Trademark Law, Consumer Law, Ecommerce Law, Gdpr Compliance, Digital Marketing, Advertising Law, Privacy Assessments, Brand Protection, Legal Support, Team Collaboration, Interpersonal Skills, Project Management
Specialization
Candidates must be fully qualified German lawyers with 1-3 years of relevant experience in IP and data privacy law. Proficiency in German and English, along with strong interpersonal skills and a hands-on approach, is essential.
Experience Required
Minimum 2 year(s)
Affiliates & Partnerships Marketing Specialist at Bitpanda Technology UK Limited
Berlin, , Germany - Full Time
Skills Needed
Affiliate Marketing, Performance Marketing, Campaign Optimization, Revenue Growth, Fluent In German, Fluent In English, Detail Oriented, Partnership Management, Analytics, Creative Collaboration, Budget Management, Market Dynamics, Influencer Marketing, Sustainable Revenue Growth, Content Management, Impact Platform Management
Specialization
Candidates should have 3+ years of experience in affiliate marketing with a focus on campaign optimization and revenue growth. Fluency in German and English is required, along with a detail-oriented approach and experience with partnership platforms.
Experience Required
Minimum 2 year(s)
Head of Private Wealth Sales & Partnerships at Stableton Financial AG
Berlin, , Germany - Full Time
Skills Needed
Sales Process, English, Solution Selling, Automation, Technology
Qualification
Graduate
Senior Partner Acquisition Manager (all genders) at Urban Sports Club
Berlin, North Rhine-Westphalia, Germany - Full Time
Skills Needed
New Business Sales, German Communication, Relationship Building, Empathy, Data Driven Decision Making, Teamwork
Specialization
Candidates should have multiple years of experience in new business sales and communicate confidently in German at a minimum C1 level. A desire to learn and improve, along with strong relationship-building and data-driven decision-making skills, is essential.
Experience Required
Minimum 2 year(s)
People Partner - Technology at TravelPerk
Berlin, , Germany - Full Time
Skills Needed
People Partner, Organizational Design, Performance Management, Leadership Development, Change Management, Coaching, Communication, Data Analysis, Employee Experience, Team Dynamics, Project Delivery, Senior Leadership, Engagement, Performance Metrics, Integration Projects, Cultural Development
Specialization
Candidates should have experience in a People Partner role within fast-growing tech companies and a strong understanding of organizational design and performance management. Excellent communication skills and a coaching mindset are essential, along with the ability to influence senior leaders.
Experience Required
Minimum 5 year(s)
Senior Teamlead Customer Service (w/m/d) at Enpal B.V.
Berlin, , Germany -
Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Team Leadership, Process Development, KPI Management, Operational Excellence, Empathy, Motivation, Decision Making, Energy Market Knowledge, German Language, English Language

Industry

Services for Renewable Energy

Description
Unternehmensbeschreibung Wir sind Enpal und haben eine Mission: Saubere Energie für alle! 🚀 Mit smarten Solarlösungen machen wir nachhaltige Energie einfach und erschwinglich – und das Ganze mit einem richtig starken Team. Zur Verstärkung unseres Kundenservice-Teams suchen wir eine:n Senior Teamlead, die/der mit Leidenschaft für Teamführung und operative Exzellenz die Arbeit unseres Teams aktiv prägt. In dieser Rolle hast Du die Möglichkeit, den Bereich von Grund auf mitzugestalten, Prozesse aufzubauen und das volle Entwicklungs- und Wachstumspotenzial der Abteilung auszuschöpfen. Wenn Du Lust hast, Verantwortung zu übernehmen und gemeinsam mit Deinem Team einen exzellenten Kundenservice für unsere Energiekund:innen umzusetzen – dann bist Du bei uns genau richtig! ⚡ Enpal – Revolutioniere mit uns die Solarbranche! Stellenbeschreibung Du übernimmst die inhaltliche und disziplinarische Führung des Kundenservice-Teams. Du förderst die individuelle Entwicklung und Leistung jedes Teammitglieds. Du arbeitest eng mit internen Stakeholdern und anderen Abteilungen zusammen. Du steuerst das operative Tagesgeschäft in Abstimmung mit Venture und Business Development. Du behältst relevante KPIs im Blick und leitest daraus gezielte Maßnahmen zur Optimierung ab. Du strukturierst die Abteilung und entwickelst Prozesse kontinuierlich weiter. Du stellst eine hohe Servicequalität und effiziente Abläufe sicher. Qualifikationen Du verfügst über mehrjährige Erfahrung im Kundenservice, davon mindestens ein Jahr in einer Führungsrolle. Ein abgeschlossenes Studium ist von Vorteil, aber keine Voraussetzung. Du bringst idealerweise Kenntnisse im Energiemarkt mit, die Du im Kundenservice gezielt einsetzen kannst. Du übernimmst Verantwortung, triffst Entscheidungen eigenständig und setzt Prioritäten sicher. Du führst Dein Team empathisch, motivierst Mitarbeitende und unterstützt deren Entwicklung. Du sprichst Deutsch auf muttersprachlichem Niveau und sehr gut Englisch. Zusätzliche Informationen Warum Enpal? 🌞 🌍 Arbeit, die wirklich etwas bewegt – für die Energiewende von morgen 🚀 Viel Raum für eigene Ideen, Weiterentwicklung & echte Gestaltungsmöglichkeiten 🤝 Energiegeladenes Team mit starkem Zusammenhalt und Start-up-Spirit Klingt nach Deinem Ding? Dann bewirb Dich jetzt und werde Teil der Enpal-Familie! Gemeinsam gestalten wir eine sichere und nachhaltige Energiezukunft. 💡🌍🚀 Wir bei Enpal sind stolz auf die Vielfältigkeit unseres Teams. Weder bei der Einstellung noch während des Beschäftigungsverhältnisses werden Entscheidungen auf Basis von Hautfarbe, Religion oder religiösen Glaubens, ethnischer oder nationaler Herkunft, Nationalität, Geschlechteridentität, sexuelle Orientierung, Behinderung oder Alter getroffen. Enpal steht für einen sicheren Arbeitsplatz und geht gegen Diskriminierung und Belästigung jeglicher Art vor.
Responsibilities
You will lead the customer service team both in content and discipline. You will work closely with internal stakeholders and other departments to ensure high service quality and efficient processes.
Senior Teamlead Customer Service (w/m/d) at Enpal B.V.
Berlin, , Germany - Full Time
Skills Needed
Customer Service, Team Leadership, Process Development, Kpi Management, Operational Excellence, Empathy, Motivation, Decision Making, Energy Market Knowledge, German Language, English Language
Specialization
You should have several years of experience in customer service, including at least one year in a leadership role. Knowledge of the energy market is preferred, and you must be fluent in German and have a good command of English.
Experience Required
Minimum 5 year(s)
Engineering Manager - Berlin (x/f/m) at Doctolib
Berlin, , Germany - Full Time
Skills Needed
Data Access, Authorization, Coaching, Mentoring, Software Engineers, Access Control
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior FP&A Manager (d/f/m) at Adevinta
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Associate (m/w/x) – ESG Compliance at Freshfields Bruckhaus Deringer
Berlin, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Regulatory Compliance, Sustainability, Esg Consulting, Eu Law, Legal Creativity, Entrepreneurial Thinking, English Proficiency
Specialization
Candidates should have completed their legal studies with above-average success. Excellent English skills and a blend of entrepreneurial thinking and legal creativity are essential.
Senior Compliance Analyst Bank Guidelines at coni+partner AG
Berlin, , Germany - Full Time
Skills Needed
Compliance, Banking Law Regulations, Regulatory Requirements, Risk Management, Project Management, Analytical Skills, Presentation Skills, Ms Office, German, English
Specialization
Candidates must have a Master's or PhD in law or economics and professional experience in banking auditing or compliance. A specialization in European financial market regulation and strong analytical skills are also required.
Experience Required
Minimum 10 year(s)
Head of Product Marketing (all genders) at Zalando
Berlin, , Germany - Full Time
Skills Needed
Product Management, Marketing, Design, Strategic Planning, Collaboration, Consumer Growth, Customer Experience, Value Proposition, Product Strategy, Go To Market Strategy, Stakeholder Engagement, Creative Storytelling, Analytical Skills, Communication, Team Leadership
Specialization
Expertise in product management principles and a strong foundation in design and marketing principles are essential. You should have hands-on experience influencing product teams and a proven ability to engage customers through compelling storytelling.
Experience Required
Minimum 5 year(s)
Kundenberater (m/w/d) Notruf- und Serviceleitstelle at Securitas USA Corporate Services
Berlin, , Germany - Full Time
Skills Needed
Customer Support, Alarm Processing, Teamwork, Communication, Reliability, Attention To Detail, Crisis Management, Documentation, Quality Standards, Technical Knowledge
Specialization
Candidates should ideally have certification as an NSL specialist or experience in an emergency service center. A strong communication ability, reliability, and a clean criminal record are essential.
Fachreferent SMS Schienenverkehr (m/w/d)  at Flix
Berlin, , Germany - Full Time
Skills Needed
Safety Management Systems, Process Management, Auditing, Risk Analysis, Project Management, Communication Skills, Initiative, Structured Work Approach
Specialization
Candidates should have several years of experience in creating and maintaining safety management systems in the railway sector and a degree in traffic engineering or a related field. Strong knowledge in process management and operational optimization is essential, along with good communication skills and a willingness to travel occasionally.
Experience Required
Minimum 5 year(s)
Pflegefachkraft (m/w/d) at Raven51 fr Stephanus Stiftung
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Creative Account Manager - Zalando Marketing Services (all genders) at Zalando
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Machine Learning Engineer at Intercom RD Unlimited Company
Berlin, , Germany - Full Time
Skills Needed
Machine Learning, Data Analysis, Programming, Communication, Statistical Knowledge, Experiment Design, Scientific Thinking, Nlp, Deep Learning, Reinforcement Learning, Clustering, Data Visualization, Sql, Matplotlib
Specialization
Candidates should have broad applied machine learning knowledge with 3-5 years of experience. A strong background in statistics, programming skills, and advanced education in machine learning or a related field is typically expected.
Experience Required
Minimum 2 year(s)
E-Learning Manager (m/w/d) at ENERTRAG SE
Berlin, , Germany - Full Time
Skills Needed
E Learning, Learning Management Systems, Digital Education, Content Creation, Instructional Design, Video Editing, Communication, Team Collaboration, Project Management, Social Learning, Micro Learning, Gamification, Ms 365, English Language, Adaptability, Technology Integration
Specialization
A completed degree in social sciences, psychology, pedagogy, or a comparable field is required. Experience in digital adult education and proficiency with MS 365 and LMS tools are essential.
Experience Required
Minimum 2 year(s)
E-Learning Manager (m/w/d) at ENERTRAG SE
Berlin, , Germany - Full Time
Skills Needed
E Learning, Learning Management Systems, Digital Education, Content Creation, Instructional Design, Video Editing, Image Editing, Blended Learning, Social Learning, Micro Learning, Gamification, Communication, Organization, Teamwork, Ms 365, New Technologies
Specialization
A completed degree in business or social sciences, psychology, pedagogy, or a comparable qualification is required. Experience in digital adult education, particularly with international training programs, is essential.
Experience Required
Minimum 2 year(s)
E-Learning Consultant | Remote at Unlock Your True Greatness
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Machine Learning Engineer I at SumUp
Berlin, , Germany - Full Time
Skills Needed
Good Communication Skills
Specialization
Machine learning computer science or an engineering-related field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Legal Counsel IP & Technology Law at N26
Berlin, , Germany - Full Time
Skills Needed
Ip Law, Data Privacy Law, Unfair Competition Law, Copyright Law, Trademark Law, Consumer Law, Ecommerce Law, Gdpr Compliance, Digital Marketing, Advertising Law, Privacy Assessments, Brand Protection, Legal Support, Team Collaboration, Interpersonal Skills, Project Management
Specialization
Candidates must be fully qualified German lawyers with 1-3 years of relevant experience in IP and data privacy law. Proficiency in German and English, along with strong interpersonal skills and a hands-on approach, is essential.
Experience Required
Minimum 2 year(s)
Affiliates & Partnerships Marketing Specialist at Bitpanda Technology UK Limited
Berlin, , Germany - Full Time
Skills Needed
Affiliate Marketing, Performance Marketing, Campaign Optimization, Revenue Growth, Fluent In German, Fluent In English, Detail Oriented, Partnership Management, Analytics, Creative Collaboration, Budget Management, Market Dynamics, Influencer Marketing, Sustainable Revenue Growth, Content Management, Impact Platform Management
Specialization
Candidates should have 3+ years of experience in affiliate marketing with a focus on campaign optimization and revenue growth. Fluency in German and English is required, along with a detail-oriented approach and experience with partnership platforms.
Experience Required
Minimum 2 year(s)
Head of Private Wealth Sales & Partnerships at Stableton Financial AG
Berlin, , Germany - Full Time
Skills Needed
Sales Process, English, Solution Selling, Automation, Technology
Qualification
Graduate
Senior Partner Acquisition Manager (all genders) at Urban Sports Club
Berlin, North Rhine-Westphalia, Germany - Full Time
Skills Needed
New Business Sales, German Communication, Relationship Building, Empathy, Data Driven Decision Making, Teamwork
Specialization
Candidates should have multiple years of experience in new business sales and communicate confidently in German at a minimum C1 level. A desire to learn and improve, along with strong relationship-building and data-driven decision-making skills, is essential.
Experience Required
Minimum 2 year(s)
People Partner - Technology at TravelPerk
Berlin, , Germany - Full Time
Skills Needed
People Partner, Organizational Design, Performance Management, Leadership Development, Change Management, Coaching, Communication, Data Analysis, Employee Experience, Team Dynamics, Project Delivery, Senior Leadership, Engagement, Performance Metrics, Integration Projects, Cultural Development
Specialization
Candidates should have experience in a People Partner role within fast-growing tech companies and a strong understanding of organizational design and performance management. Excellent communication skills and a coaching mindset are essential, along with the ability to influence senior leaders.
Experience Required
Minimum 5 year(s)