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Jobs in British Columbia

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Support Engineer, Trilogy (Remote) - $60,000/year USD at Crossover
Remote, British Columbia, Canada - Full Time
Skills Needed
Research
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Seasonal Customer Experience Representative at Indigo Books & Music
Burnaby, British Columbia, Canada - Full Time
Skills Needed
Customer Experience, Retail, Adaptability, Flexibility, Communication, Teamwork, Problem Solving, Sales, Product Knowledge, Visual Merchandising, Health And Safety, Bilingualism, Self Development, Feedback, Creativity, Innovation
Specialization
Experience in specialty retail is preferred but not required, along with a commitment to exceptional customer service. Candidates should be adaptable, able to lift items up to 40 pounds, and available for a flexible schedule.
Base Pilot (Terrace, British Columbia) at Canadian Helicopters
Terrace, British Columbia, Canada - Full Time
Skills Needed
Commercial Rotary Wing Licence, Cpl H, Rotary Wing Experience, Multi Engine Time, As350 Endorsement, As355 Endorsement, Mountain Experience, Vertical Reference, Drill Move Experience, Communication Skills, Team Player, Positive Attitude, Customer Focus
Specialization
Candidates must hold a valid Transport Canada Commercial Rotary-wing Licence and have a minimum of 2000 hours of Rotary-wing experience. Additional endorsements and experience in mountain flying or drill moves are considered assets.
Experience Required
Minimum 5 year(s)
Aide pédagogique spécialisé·e (29.50 hrs/sem) at Conseil scolaire francophone de la Colombie-Britannique
Nanaimo, British Columbia, Canada - Full Time
Skills Needed
Specialized Educational Assistance, Conflict Resolution Techniques, Personalized Learning Plans, Behavior Observation, Data Documentation, French Proficiency, English Proficiency, First Aid Training
Specialization
Candidates must hold a specialized educational assistance certificate or equivalent experience, along with at least one year of relevant experience. Proficiency in French and the ability to work with complex needs students are essential.
Lead Photographer-Temporary contract at Purdys Chocolatier
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Photography, Food Photography, Lighting Techniques, Composition, Post Production, Food Styling, Adobe Creative Suite, Video Production, Creative Direction, Art Direction, E Commerce Photography, Collaboration, Creative Guidelines, Editing Software, High Quality Brand, Portfolio
Specialization
At least 5 years of experience in e-commerce photography and a solid understanding of lighting, composition, and post-production are required. Extensive experience with food photography and proficiency in editing software are also necessary.
Experience Required
Minimum 5 year(s)
Accounts Payable Clerk at Purdys Chocolatier
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Accounts Payable, Communication Skills, Attention To Detail, Analytical Skills, Problem Solving, Collaboration, Financial Records, Gst, Pst, Erp Systems, Accounting Software, Clerical Support, Vendor Relations, Expense Processing, Reconciliation, Audit Support
Specialization
Candidates should have post-secondary education in Accounting or Finance and 1 to 2 years of relevant experience. Strong communication skills and attention to detail are essential for success in this role.
Assistant·e administratif·ve 1 - École (10.00 hrs/sem) at Conseil scolaire francophone de la Colombie-Britannique
Richmond, British Columbia, Canada - Full Time
Skills Needed
Administrative Support, Confidentiality, Communication, Collaboration, Organization, Database Management, Bilingual, First Aid, Accounting, Budget Management, Student Records Management, Customer Service, Problem Solving, Attention To Detail, Time Management, Adaptability
Specialization
Candidates must hold a two-year college diploma in administration or equivalent experience, along with two years of prior experience in the field. Proficiency in office software, strong organizational skills, and bilingual communication abilities are essential.
Experience Required
Minimum 2 year(s)
Director of Operations Analytics at UniUni Logistics
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Analytics, Data Fluency, Stakeholder Management, Metric Governance, Ai Features, Logistics Operations, Client Management, Prototyping, Data Integration, Change Management, Communication, Continuous Improvement, Feedback Loops, Self Serve Features, Documentation, Training
Specialization
Candidates should have 8-12+ years of experience leading analytics products and a proven track record in delivering trusted BI and embedded AI features. Strong data fluency and excellent communication skills are essential, along with experience in logistics operations and SMB analytics.
Experience Required
Minimum 10 year(s)
Senior Technical Recruiter (Contract) at Scribd
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Full Cycle Recruiting, Technical Talent Sourcing, Communication Skills, Recruitment Process Management, Diversity Talent Pool Management, Negotiation Skills, Data Driven Mindset, Candidate Experience, Recruiting Campaign Development, Collaboration, Market Intelligence, Employer Branding, Operational Excellence, Process Improvement, Networking, Innovative Outreach
Specialization
Candidates should have 6+ years of full-cycle recruiting experience, including 4+ years in-house, with proven success in hiring for engineering and leadership roles. A strong commitment to building a diverse talent pool and exceptional communication skills are essential.
Experience Required
Minimum 5 year(s)
New Business Development Manager at Grantek Systems Integration
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Sales, Account Management, Client Relationship Management, Lead Generation, Market Research, Networking, Proposal Development, Analytical Skills, Communication Skills, Leadership, Flexibility, Judgment, Interpersonal Skills
Specialization
Candidates should have 5-7 years of experience in Sales or Account Management, preferably in the automation industry. A post-secondary education in Engineering is preferred, along with strong interpersonal and communication skills.
Experience Required
Minimum 5 year(s)
Traffic Ticket Licensed Paralegal at Ticket Shield Legal Services
Remote, British Columbia, Canada - Full Time
Skills Needed
Spelling, Webcam, Overtime
Qualification
Graduate
Designer Cuisiniste Technique at Armoires Cuisines Action
Remote, British Columbia, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Appraiser/Estimator at Suncorp Valuations
Remote, British Columbia, Canada - Full Time
Skills Needed
Training, Professional Development, Balance, Fact
Qualification
Diploma
Marketing Content Creator & Copywriter Main St. Group at Main St Group Inc
Remote, British Columbia, Canada - Full Time
Skills Needed
Manufacturing, Canva, Graphic Design Software, Digital Marketing, Communication Skills, Copywriting, Automation Tools, Adobe Creative Suite, Seo, B2b Marketing, Content Management, Grammar, Photography, Email
Qualification
Graduate
Experience Required
Minimum 2 year(s)
MomentMaker at TLS Connecting Voices
Remote, British Columbia, Canada - Full Time
Skills Needed
Citizenship, Schedules, Diplomacy, Excel, Availability
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Scheduling Manager at waggr
Remote, British Columbia, Canada - Full Time
Skills Needed
Customer Service Skills, English
Qualification
Graduate
Steward at Accor
Richmond, British Columbia, Canada - Full Time
Skills Needed
Teamwork, Cleaning, Food Safety Certification, Health And Safety, Physical Stamina, Attention To Detail
Specialization
Candidates must work cohesively with colleagues and maintain a clean and safe working environment. A valid Food Safe certification is required, along with the ability to perform physical tasks such as lifting and carrying.
Clinical Psychologist at Fraser Health
New Westminster, British Columbia, Canada - Full Time
Skills Needed
Psychological Treatments, Cognitive Behavioural Therapies, Psycho Diagnostic Assessment, Consultation, Program Evaluation, Clinical Research, Supervision, Communication, Planning, Organization, Behavior Management, Psychological Testing, Data Analysis, Multidisciplinary Collaboration, Documentation, Legislation Knowledge
Specialization
Candidates must have a Ph.D. in Clinical Psychology and current registration with the College of Health and Care Professionals of British Columbia. Additionally, two years of recent experience in evidence-based psychological treatments and psycho-diagnostic assessment is required.
Experience Required
Minimum 2 year(s)
Dishwasher at Sunrise Senior Living
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Dishwashing, Food Safety, Sanitation, Teamwork, Communication, Problem Solving, Time Management, Attention To Detail
Specialization
One year of job-related experience is preferred, along with a high school diploma or GED. Completion of relevant training and certifications may be required.
Bilingual (English/French) HR Specialist III at Aston Carter
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Bilingual, Hr Compliance, Employee Relations, Hr Policy Development, Organizational Skills, Canadian Labor Laws, Hris, Workday, Conflict Resolution, Performance Improvement, Mergers And Acquisitions, Communication Skills, Interpersonal Skills, Problem Solving, Detail Oriented, Self Starter
Specialization
Candidates must have 5-7+ years of HR generalist experience and be bilingual in English and French. A strong knowledge of Canadian labor laws and experience with HRIS systems is also required.
Experience Required
Minimum 5 year(s)
Support Engineer, Trilogy (Remote) - $60,000/year USD at Crossover
Remote, British Columbia, Canada -
Full Time

Start Date

Immediate

Expiry Date

11 Dec, 25

Salary

60000.0

Posted On

12 Sep, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Research

Industry

Information Technology/IT

Description

Are you tired of mundane customer support roles that lack challenge and innovation? Many support engineers find themselves bogged down by routine tasks and problems beyond their expertise. Studies reveal that over 60% of support tickets are escalated due to insufficient skills at the initial level.
At Trilogy, we break the mold. With a portfolio of over 100 enterprise software products, we revolutionize customer support through cutting-edge AI. Our AI chatbot handles the majority of issues, leaving only the most intricate and diverse challenges for our engineers. Every ticket you handle is an opportunity for creative problem-solving.
In this fast-paced environment, there’s no room for hand-holding or leisurely learning. If you require constant guidance, struggle to learn independently, or ask obvious questions, this role may not be the right fit. Success demands a proactive mindset, adaptability, and a relentless drive for self-discovery.
If you’re eager to confront the toughest challenges in customer support, this role promises unparalleled growth. You’ll acquire exceptional technical expertise across a vast product range while enhancing Trilogy’s reputation for excellence. If you’re ready to push your boundaries, we encourage you to apply.

CANDIDATE REQUIREMENTS

  • A minimum of 3 years of experience in a technical customer support position.
  • Proficiency in advanced generative AI (e.g., using multiple AI tools, automating workflows, creating custom GPTs); simple use of LLMs for research, learning, brainstorming, or content creation is insufficient.
  • Residency in North or South America.

THIS POSITION IS ALSO KNOWN AS:

  • Senior Technical Support Engineer
  • Senior Customer Support Engineer
  • Senior Technical Support Analyst
  • Principal Technical Support Engineer
  • Technical Support Engineer
  • Escalation Engineer
  • Application Support Engineer
Responsibilities

WHAT YOU WILL BE DOING

  • Enhance AI-Augmented Customer Solutions: Tackle complex tickets escalated by AI systems, applying human expertise to bridge gaps where AI falls short, and refine the AI systems for better future performance.

WHAT YOU WILL NOT BE DOING

  • Taking an extended period to acclimate; you are expected to become proficient in multiple products within a month (we acknowledge this is ambitious).
  • Depending on managers for assistance; if you cannot independently overcome challenges, this role will be difficult for you.

KEY RESPONSIBILITIES

  • Combine technical human expertise with AI capabilities to provide superior customer support, focusing on intricate issues that AI alone cannot resolve.
Support Engineer, Trilogy (Remote) - $60,000/year USD at Crossover
Remote, British Columbia, Canada - Full Time
Skills Needed
Research
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Seasonal Customer Experience Representative at Indigo Books & Music
Burnaby, British Columbia, Canada - Full Time
Skills Needed
Customer Experience, Retail, Adaptability, Flexibility, Communication, Teamwork, Problem Solving, Sales, Product Knowledge, Visual Merchandising, Health And Safety, Bilingualism, Self Development, Feedback, Creativity, Innovation
Specialization
Experience in specialty retail is preferred but not required, along with a commitment to exceptional customer service. Candidates should be adaptable, able to lift items up to 40 pounds, and available for a flexible schedule.
Base Pilot (Terrace, British Columbia) at Canadian Helicopters
Terrace, British Columbia, Canada - Full Time
Skills Needed
Commercial Rotary Wing Licence, Cpl H, Rotary Wing Experience, Multi Engine Time, As350 Endorsement, As355 Endorsement, Mountain Experience, Vertical Reference, Drill Move Experience, Communication Skills, Team Player, Positive Attitude, Customer Focus
Specialization
Candidates must hold a valid Transport Canada Commercial Rotary-wing Licence and have a minimum of 2000 hours of Rotary-wing experience. Additional endorsements and experience in mountain flying or drill moves are considered assets.
Experience Required
Minimum 5 year(s)
Aide pédagogique spécialisé·e (29.50 hrs/sem) at Conseil scolaire francophone de la Colombie-Britannique
Nanaimo, British Columbia, Canada - Full Time
Skills Needed
Specialized Educational Assistance, Conflict Resolution Techniques, Personalized Learning Plans, Behavior Observation, Data Documentation, French Proficiency, English Proficiency, First Aid Training
Specialization
Candidates must hold a specialized educational assistance certificate or equivalent experience, along with at least one year of relevant experience. Proficiency in French and the ability to work with complex needs students are essential.
Lead Photographer-Temporary contract at Purdys Chocolatier
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Photography, Food Photography, Lighting Techniques, Composition, Post Production, Food Styling, Adobe Creative Suite, Video Production, Creative Direction, Art Direction, E Commerce Photography, Collaboration, Creative Guidelines, Editing Software, High Quality Brand, Portfolio
Specialization
At least 5 years of experience in e-commerce photography and a solid understanding of lighting, composition, and post-production are required. Extensive experience with food photography and proficiency in editing software are also necessary.
Experience Required
Minimum 5 year(s)
Accounts Payable Clerk at Purdys Chocolatier
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Accounts Payable, Communication Skills, Attention To Detail, Analytical Skills, Problem Solving, Collaboration, Financial Records, Gst, Pst, Erp Systems, Accounting Software, Clerical Support, Vendor Relations, Expense Processing, Reconciliation, Audit Support
Specialization
Candidates should have post-secondary education in Accounting or Finance and 1 to 2 years of relevant experience. Strong communication skills and attention to detail are essential for success in this role.
Assistant·e administratif·ve 1 - École (10.00 hrs/sem) at Conseil scolaire francophone de la Colombie-Britannique
Richmond, British Columbia, Canada - Full Time
Skills Needed
Administrative Support, Confidentiality, Communication, Collaboration, Organization, Database Management, Bilingual, First Aid, Accounting, Budget Management, Student Records Management, Customer Service, Problem Solving, Attention To Detail, Time Management, Adaptability
Specialization
Candidates must hold a two-year college diploma in administration or equivalent experience, along with two years of prior experience in the field. Proficiency in office software, strong organizational skills, and bilingual communication abilities are essential.
Experience Required
Minimum 2 year(s)
Director of Operations Analytics at UniUni Logistics
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Analytics, Data Fluency, Stakeholder Management, Metric Governance, Ai Features, Logistics Operations, Client Management, Prototyping, Data Integration, Change Management, Communication, Continuous Improvement, Feedback Loops, Self Serve Features, Documentation, Training
Specialization
Candidates should have 8-12+ years of experience leading analytics products and a proven track record in delivering trusted BI and embedded AI features. Strong data fluency and excellent communication skills are essential, along with experience in logistics operations and SMB analytics.
Experience Required
Minimum 10 year(s)
Senior Technical Recruiter (Contract) at Scribd
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Full Cycle Recruiting, Technical Talent Sourcing, Communication Skills, Recruitment Process Management, Diversity Talent Pool Management, Negotiation Skills, Data Driven Mindset, Candidate Experience, Recruiting Campaign Development, Collaboration, Market Intelligence, Employer Branding, Operational Excellence, Process Improvement, Networking, Innovative Outreach
Specialization
Candidates should have 6+ years of full-cycle recruiting experience, including 4+ years in-house, with proven success in hiring for engineering and leadership roles. A strong commitment to building a diverse talent pool and exceptional communication skills are essential.
Experience Required
Minimum 5 year(s)
New Business Development Manager at Grantek Systems Integration
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Sales, Account Management, Client Relationship Management, Lead Generation, Market Research, Networking, Proposal Development, Analytical Skills, Communication Skills, Leadership, Flexibility, Judgment, Interpersonal Skills
Specialization
Candidates should have 5-7 years of experience in Sales or Account Management, preferably in the automation industry. A post-secondary education in Engineering is preferred, along with strong interpersonal and communication skills.
Experience Required
Minimum 5 year(s)
Traffic Ticket Licensed Paralegal at Ticket Shield Legal Services
Remote, British Columbia, Canada - Full Time
Skills Needed
Spelling, Webcam, Overtime
Qualification
Graduate
Designer Cuisiniste Technique at Armoires Cuisines Action
Remote, British Columbia, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Appraiser/Estimator at Suncorp Valuations
Remote, British Columbia, Canada - Full Time
Skills Needed
Training, Professional Development, Balance, Fact
Qualification
Diploma
Marketing Content Creator & Copywriter Main St. Group at Main St Group Inc
Remote, British Columbia, Canada - Full Time
Skills Needed
Manufacturing, Canva, Graphic Design Software, Digital Marketing, Communication Skills, Copywriting, Automation Tools, Adobe Creative Suite, Seo, B2b Marketing, Content Management, Grammar, Photography, Email
Qualification
Graduate
Experience Required
Minimum 2 year(s)
MomentMaker at TLS Connecting Voices
Remote, British Columbia, Canada - Full Time
Skills Needed
Citizenship, Schedules, Diplomacy, Excel, Availability
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Scheduling Manager at waggr
Remote, British Columbia, Canada - Full Time
Skills Needed
Customer Service Skills, English
Qualification
Graduate
Steward at Accor
Richmond, British Columbia, Canada - Full Time
Skills Needed
Teamwork, Cleaning, Food Safety Certification, Health And Safety, Physical Stamina, Attention To Detail
Specialization
Candidates must work cohesively with colleagues and maintain a clean and safe working environment. A valid Food Safe certification is required, along with the ability to perform physical tasks such as lifting and carrying.
Clinical Psychologist at Fraser Health
New Westminster, British Columbia, Canada - Full Time
Skills Needed
Psychological Treatments, Cognitive Behavioural Therapies, Psycho Diagnostic Assessment, Consultation, Program Evaluation, Clinical Research, Supervision, Communication, Planning, Organization, Behavior Management, Psychological Testing, Data Analysis, Multidisciplinary Collaboration, Documentation, Legislation Knowledge
Specialization
Candidates must have a Ph.D. in Clinical Psychology and current registration with the College of Health and Care Professionals of British Columbia. Additionally, two years of recent experience in evidence-based psychological treatments and psycho-diagnostic assessment is required.
Experience Required
Minimum 2 year(s)
Dishwasher at Sunrise Senior Living
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Dishwashing, Food Safety, Sanitation, Teamwork, Communication, Problem Solving, Time Management, Attention To Detail
Specialization
One year of job-related experience is preferred, along with a high school diploma or GED. Completion of relevant training and certifications may be required.
Bilingual (English/French) HR Specialist III at Aston Carter
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Bilingual, Hr Compliance, Employee Relations, Hr Policy Development, Organizational Skills, Canadian Labor Laws, Hris, Workday, Conflict Resolution, Performance Improvement, Mergers And Acquisitions, Communication Skills, Interpersonal Skills, Problem Solving, Detail Oriented, Self Starter
Specialization
Candidates must have 5-7+ years of HR generalist experience and be bilingual in English and French. A strong knowledge of Canadian labor laws and experience with HRIS systems is also required.
Experience Required
Minimum 5 year(s)