Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

JOB SUMMARY:

The Principal Analyst, Enterprise Networking & Telecom, will act as the technical leader for enterprise networking and telecom, shaping architecture and strategy across hybrid datacenters, multi-cloud, and edge environments. This hire will oversee migrations, set standards, and mentor engineering teams on technologies such as Avaya telephony, CSaaS/CCaaS, SASE (Cato), Check Point firewalls, Cisco Nexus, Extreme Fabric, Azure, disaster recovery, and network automation. The Principal Analyst will lead the transition of contact centers to a cloud-native Genesys platform, managing the migration from legacy systems and integrating AI-driven features like intelligent routing, speech analytics, and automated quality assurance. This person will collaborate on compliance, data residency, and security, ensuring all regulatory requirements are met and teams are empowered to maximize new capabilities. In addition, they will guide international compliance for contact center voice, recording, data residency, and lawful intercept policies.

REQUIRED QUALIFICATIONS:

• 10+ years in enterprise networking/voice; 3–5 years in an architecture/principal role delivering large-scale, multi-region designs.
• Deep expertise in several and operational familiarity with the rest:
• Telecom/Voice: Avaya (CM/SM/SMGR), Genesys, SBCs/SIP trunks, E911/NG911, recording/compliance, CCaaS/CSaaS integrations.
• SASE: Cato Networks (topology, policy, SWG/CASB/DLP), large-scale user/site onboarding.
• Firewalls/Security: Check Point policy design, VPN, IPS, clustering, policy-as-code.
• Datacenter: Cisco Nexus (EVPN/VXLAN), leaf-spine, vPC/MLAG, QoS, multicast (as needed).
• Campus/Fabric: Extreme Fabric Connect (SPB/IS-IS), macro/micro-seg.
• Cloud Networking: Azure vWAN/Hub-Spoke/Firewall/ER, AWS TGW/Cloud WAN/Direct Connect, GCP NCC/VPC; Private Link/Endpoints; cross-cloud routing and inter-cloud resilience.
• DR/BCP: Network and voice DR design (active/active, warm standby, SBC/carrier failover), RTO/RPO planning and validation.
• Compliance (Contact Center): Experience aligning recording, storage, consent, retention, encryption, and access controls with PCI-DSS and international data protection laws (e.g., GDPR) and country telecom rules.
• Automation/IaC: Terraform/Ansible/Python, API integrations, CI/CD, testing frameworks.

PREFERRED QUALIFICATIONS:

• Certifications (nice to have): CCNP/CCIE (Enterprise/DC), Check Point CCSE/CCSM, Extreme ECS/ECSE, AWS Advanced Networking, GCP Network Engineer, Azure Network Engineer, Avaya ACSS/ACSA, ITIL.
• Experience with global carriers, number management, and regional PSTN rules.
• Exposure to DEM/observability (ThousandEyes/Catchpoint), call-quality analytics, and dataset design for QoE.
  The expected Total Compensation for this role is $104,000 - $156,000 + annual bonus. Individual compensation decisions are based on a variety of factors.

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plan