ABOUT THE OPPORTUNITY

Are you ready to lead quality excellence across high-impact mobile and online banking platforms? We’re seeking a QA Manager to lead a global team in shaping the future of digital banking experiences used by millions. This role offers the opportunity to drive innovation, scale automation, and lead a top-tier QA function at the forefront of digital transformation in financial services.

TECHNICAL EXPERTISE & SKILLS:

• At least 10+ years of QA experience
• Expertise with leading large-scale initiatives (1+ year projects) and navigating matrixed organizations
• Expertise with leading large QA teams ( 15+ QA Analysts)
• 5+ yrs in creating effective strategies for Test automation and frameworks. Usage of the tools & frameworks below is preferred:
• Selenium/Appium- frameworks- (Used in Desktop apps)
• Perfecto (nice to have skill: This is a device Cloud. This is a tool for running automated scripts (used in Mobile apps)
• Strong understanding of Agile methodologies
• 5+ years of expertise in Test Management & Reporting as well as test-executing of cases with usage of defect tools such as JIRA, Zephyr, ALM
• Strong ability to analyze test cases trends, test coverage, and ROI of automation

ABOUT US

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes

WHAT YOU’LL BE DOING

• Detects solution failures so that defects may be discovered and corrected. Generates historical analysis of test results and maintains a list/repository of defects.
• Drives the testing automation capabilities.
• Conducts independent analysis and assessment to resolve strategic issues.
• Acts as the prime subject matter expert for internal/external stakeholders.
• Monitors and tracks performance, and addresses any issues
• Recommends approaches to streamline and integrate technological processes and systems in the organization to improve overall efficiency and improve the bank.
• Identifies opportunities to strengthen the quality assurance capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks.
• Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
• Responsible for leading large projects (min 1 year in length ) for at least 3+ years
• Responsible for leading a global QA team of 10+ QA professionals across Canada and other part of the world

At the intersection of innovation and impact, this role offers:

• Leadership of a global QA function in one of the bank’s most high-profile digital platforms
• Hands-on experience shaping the future of mobile and online banking
• Work with advanced test automation tools — including exclusive toolsets that are industry differentiators
• Collaborate across multiple geographies with the opportunity to influence digital quality on a global scale
• High visibility — this is a strategic, not back-office role. You’ll directly impact the bank’s digital customer experienc