Location: Dubai
Job Type: Full-Time
Company: Bilkish Associates LLC
Industry: Debt Collection / Financial Services / Credit Management
Experience Required: 2+ Years

WHO WE ARE?

Bilkish Associates LLC is a regional leader in debt collection and credit risk management, serving top-tier financial institutions, telecom operators, and multinational corporations across the GCC. With a reputation built on professionalism, integrity, and regulatory compliance, Bilkish provides ethical, results-driven recovery services supported by advanced technology and a customer-first approach.

JOB DESCRIPTION

We are looking for a Debt Collection TL to join our dynamic team in the UAE. As part of our collections department, you will be responsible for handling collectors team, while maintaining respectful and effective communication. Your role is key to minimizing credit losses and supporting healthy financial operations for our clients.

QUALIFICATIONS & SKILLS

· Minimum High School Diploma (Bachelor’s Degree is an advantage)
· 2+ years of experience in debt collection or credit control as a TL
· Familiarity with UAE debt recovery regulations
· Excellent negotiation and conflict resolution skills
· Proficient in Microsoft Office and CRM software
· Fluent in English (Arabic or other regional languages is a plus)
· Strong ethical standards and ability to handle sensitive information

· Contact Bankers via phone, email, or in-person to follow up on cases.
· help Collectors to Negotiate payment plans in accordance with company policy
· Maintain detailed records of collection efforts in the system
· Monitor accounts and update statuses based on payment progress
· Recommend escalated action (e.g., legal) on unresponsive accounts
· Coordinate with legal, compliance, and client service teams
· Generate periodic reports for internal and client review
· Ensure compliance with UAE laws and internal standards