This Role Requires

• 2-4 years of experience in information security, in areas such as security operations, intrusion detection, incident analysis, incident handling, log analysis, or firewall administration.
• 2-4 years of experience in one of the following: Network operations or engineering or system administration on Unix, Linux, Windows.
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Responsibilities

• Follow detailed operational process and procedures to appropriately analyse, escalate, and assist in remediation of critical information security incidents.
• Correlate and analyse events using the Splunk/Log Rhythm/Qradar SIEM tool to detect IT security incidents.
• Conduct analysis of log files, including forensic analysis of system resource access.
• Review customer reports to ensure quality and accuracy.
• Monitor multiple security technologies, such as SIEM, IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sources.
• Respond to inbound requests via phone and other electronic means for technical assistance with managed services.
• Respond in a timely manner (within documented SLA) to support, threat, and other cases.
• Document actions in cases to effectively communicate information internally and to customers.
• Resolve problems independently and understand escalation procedure.
• Maintain a high degree of awareness of the current threat landscape.
• Participate in knowledge sharing with other analysts and writing technical articles for Internal Knowledge Bases.
• Perform other essential duties as assigned.
• Able to work in rotating shifts within a 24/7 operating environment.
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Qualifications & Skills

• A Degree in Computer Science, Information Systems, Electrical Engineering, or a closely related degree.
• An active interest in internet security, incident detection, network and systems security.
• A sound knowledge of IT security best practices, common attack types and detection/prevention methods.
• Demonstrable experience of analysing and interpreting system, security, and application logs.
• Knowledge of the type of events that both Firewalls, IDS/IPS, and other security related devices produce.
• Experience in using SIEM tools such as Splunk, Log Rhythm, Qradar, Alien Vault, NitroSecurity, etc.
• TCP/IP knowledge, networking, and security product experience.
• Knowledge of Cyber Kill Chain and MITRE ATT&CK frameworks.
• Possible attack activities, such as scans, man in the middle, sniffing, DoS, DDoS, etc. and possible abnormal activities, such as worms, Trojans, viruses, etc.
• CCNA, CISSP, GCA, GCIA, GCIH, CEH certification would be preferable.
• Outstanding organizational skills.
• Exclusive focus and vast experience in IT.
• Strong analytical and problem-solving skills.
• A motivated, self-managed, individual who can demonstrate above average analytical skills and work professionally with peers and customers even under pressure.
• Very good communication skills.
• Strong written and verbal skills.
• Strong interpersonal skills with the ability to collaborate well with others.
• Ability to speak and write in English is required; Arabic is preferred.