Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Opened in 2021 on the western crescent of Palm Jumeirah, the world’s largest man-made island and archipelago, this palatial beach resort, featuring 353 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.
More than a destination, Raffles The Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.
Job Description

The candidate must be able to:

• To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.
• Must comply with the grooming standards of the company.
• To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart.
• To make the seniors aware of all guest comments and guest complaints.
• To be thoroughly familiar with the service standards and procedures.
• To follow specified procedures to properly set up Pool beds stations.
• To ensure cleanliness and maintenance of the pool areas.
• To set up beach with sunbeds, umbrellas and towels and to ensure that guests are provided with clean towels, as needed.
• To fold pack the umbrellas in the evenings.
• To follow all policies and procedures of the hotel.
• To immediately report all suspicious occurrences and hazardous conditions
• To maintain safety of work areas at all times.
• To attend all mandatory meetings as directed

Qualifications

EDUCATION & EXPERIENCE

• Minimum of one-year experience in the same position in a 5 Luxury Hotel.
• Basic knowledge of detergents and pool cleaning methods

Please refer the Job description for details