Key Responsibilities

• Coordinate end-to-end import shipments from international suppliers to the UAE warehouse.
• Liaise with suppliers, freight forwarders, shipping lines, customs brokers, and transport providers to ensure timely shipment execution.
• Prepare, verify, and maintain import documentation, including Commercial Invoices, Packing Lists, Bills of Lading, Certificates of Origin, and other shipping documents.
• Coordinate customs clearance and ensure compliance with HFZA regulations and UAE import requirements.
• Track shipments, monitor transit times, and proactively resolve shipment delays or documentation issues.
• Coordinate with warehouse teams for inbound planning, container unloading, and inventory receipt.
• Maintain accurate shipment records, import costs, and logistics documentation.
• Coordinate with the Finance team regarding freight invoices, customs charges, and landed cost documentation.
• Work closely with Procurement and Supply Chain teams to ensure timely product availability.
• Monitor freight costs and recommend cost-saving opportunities without compromising service levels.
• Ensure compliance with company SOPs, international shipping regulations, and trade requirements.
• Handle insurance claims, damaged shipments, and discrepancies with suppliers or logistics partners.
• Prepare logistics reports, shipment status updates, and KPI reports for management.
• Support inventory planning by providing accurate ETA updates and shipment schedules.
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