Location: Limerick, Kinsale, Cork | Salary: 19.23 | Posted: 17 Feb 2025 | Closes: 3 Mar 2025 | Reference: Job Req ID 4490 | Business Unit: Guarding Cork 2

SKILLS, KNOWLEDGE AND EXPERIENCE:

• 5+ years experience in the security industry

• Proven track record in customer relations management

• Experience is staff training and program building
• Proven leadership and supervisory skills with the ability to motivate and guide a team effectively.
• Results focus
• Excellent communication, interpersonal, and problem-solving abilities
• Computer literate -ECDL level required
• Level of knowledge of a Pharmaceutical environment or experience beneficial.
• PSA licensed
• Experience in record management.
• IT – must be able to interpret and manipulate data pulled from different security related software such as Access Control and CCTV.

Knowledge of working in a fast paced Pharmaceutical security environment.

• Ability to manage a team of security officers efficiently from all perspectives.
• Proven track record in dealing with the detention and containing any situations that may arise.
• Ensure the contract is managed correctly in conjunction with the site Operations Manager and site supervisor.
• Ensure all staff are trained to a high level on an on-going basis.
• Understanding of the importance of Customer Service principles.
• Manage issues as they arise and report any incidents that occur.
• Implement existing security procedures and develop new ways to reduce incidents/potential incidents that may occur.
• Ensure all equipment in maintained to a high level.
• Ensure all administration is completed accurately and on schedule.
• To be fully aware of all emergency and evacuation procedures.
• Knowledge of First Aid and Manual Handling an advantage.
• To prioritise Health & Safety and report any incidents or accidents.
• Ability to maintain a good working relationship with the client.
• A desire to continuously strive for improvements in standards.
• Previous supervisory and people management experience is desirable

MAIN RESPONSIBILITIES & PERSONAL ATTRIBUTES

• Knowledge of working in a fast paced Pharmaceutical security environment.

• Ability to manage a team of security officers efficiently from all perspectives.

• Proven track record in dealing with the detention and containing any situations that may arise.
• Ensure the contract is managed correctly in conjunction with the site Operations Manager and site supervisor.
• Ensure all staff are trained to a high level on an on-going basis.
• Understanding of the importance of Customer Service principles.
• Manage issues as they arise and report any incidents that occur.
• Implement existing security procedures and develop new ways to reduce incidents/potential incidents that may occur.
• Ensure all equipment in maintained to a high level.
• Ensure all administration is completed accurately and on schedule.
• To be fully aware of all emergency and evacuation procedures.
• Knowledge of First Aid and Manual Handling an advantage.
• To prioritise Health & Safety and report any incidents or accidents.
• Ability to maintain a good working relationship with the client.
• A desire to continuously strive for improvements in standards.
• Previous supervisory and people management experience is desirable.