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Retention & Resolution Specialist - Telematics - Milano at RADIUS FLEET SERVICES PTY LTD
Milan, Lombardy, Italy - Full Time
Skills Needed
Customer Retention, Problem Solving, Negotiation, Crm, Communication, Empathy, Persuasiveness, Analytical Intuition, Conflict Resolution, Customer Service, Sales
Specialization
Candidates should possess strong problem-solving skills, attention to detail, and the ability to work in a dynamic, goal-oriented environment. Excellent interpersonal skills and the ability to effectively negotiate and overcome objections are essential for this role.
Sales Assistant - MAX&Co. Milano Rinascente (Part Time) at Max Mara Fashion Group
Milan, Lombardy, Italy - Full Time
Skills Needed
Sales, Customer Service, Communication, Styling, English Language, Digital Tools, Brand Ambassadorship, Customer Orientation, Result Oriented
Specialization
Candidates should have a passion for fashion and styling, along with strong communication skills and a customer-oriented mindset. Proficiency in English and a natural aptitude for using digital tools are required.
Progettista Meccanico at Segula Technologies
Monza, Lombardy, Italy - Full Time
Skills Needed
Mechanical Design, Solidworks, 3d Cad, 2d Cad, Technical Documentation, Atex Regulations, Machine Safety, Dimensional Tolerances, Geometric Tolerances, Risk Analysis, Technical English, Teamwork, Analytical Skills
Specialization
Candidates must hold a diploma or degree in mechanical, mechatronic, or industrial engineering and possess strong proficiency in SolidWorks or similar 3D CAD software. Knowledge of ATEX regulations and machine safety principles is highly preferred, along with the ability to work effectively in a team.
Responsabile Risorse umane - HR at Alternative Distribution
Viterbo, Lazio, Italy - Full Time
Skills Needed
Organizational Skills, Communication Skills, Leadership, Shift Management, Workstation Organization, Operational Planning, Goods Coordination
Specialization
Candidates must possess a high school diploma along with strong organizational and communication abilities. Prior experience in similar roles or as an employee is preferred, and excellent leadership capabilities are required.
Impiegato/a Reception e Gestione Posta at Coastal
Casalpusterlengo, Lombardy, Italy - Full Time
Skills Needed
Communication, Reception, Check In, Check Out, Reservation Management, Payment Processing, Invoicing
Specialization
The ideal candidate must possess excellent communication skills for this position. The role is for a full-time, fixed-term contract.
Impiegato/a Ufficio Risorse Umane at Coastal
Amelia, Umbria, Italy - Full Time
Skills Needed
Excel, Word, Outlook, Organizational Skills, Precision, Attention To Detail, Communication Skills, Relational Skills, Teamwork
Specialization
Candidates must possess excellent knowledge of main IT tools such as Excel, Word, and Outlook, along with strong organizational skills, precision, and attention to detail. Good communication, relational abilities, and capacity to work in a team are also required.
Impiegato/a Data Entry at Coastal
San Martino Siccomario, Lombardy, Italy - Full Time
Skills Needed
Data Entry, Order Processing, Warehouse Management, Logistics Support, Shipping Operations, Purchasing Order Entry, Computer Proficiency, Attention To Detail, Autonomy, Teamwork, Interpersonal Skills
Specialization
Candidates must demonstrate precision and attention to detail, along with the ability to work both independently and collaboratively within a team. Good relational skills and proficiency with computer tools are also necessary.
Impiegato/a data entry e gestione documentale - Junior at Twins
Rome, Lazio, Italy - Full Time
Skills Needed
Data Entry, Document Management, Administrative Support, Data Verification, Reporting, Data Organization, Office Communication, Attention To Detail, Learning Aptitude, Team Collaboration, Office Software
Specialization
Candidates must possess a high school diploma and have a basic proficiency in computers and the Office suite, emphasizing precision and attention to detail in handling information. The role is suitable for junior profiles, including those without prior work experience, provided they show an aptitude for learning and interest in office work.
Impiegato/a Back Office e Inserimento Dati at Coastal
Seriate, Lombardy, Italy - Full Time
Skills Needed
Order Entry, Data Entry, Customer Contact, Follow Up, Shipment Coordination, Logistics Collaboration, Administrative Support, Commercial Support, Computer Systems, Office Suite, Organization, Precision, Attention To Detail, Communication, Teamwork, Problem Solving
Specialization
Candidates must possess a high school diploma and demonstrate good proficiency in using computer systems, including management software and the Office suite. Essential requirements include excellent organizational skills, precision, attention to detail, good communication abilities, teamwork aptitude, and problem-solving skills.
Promoter INFORMATICA at TARGET ITALIA
Trento, Trentino – Alto Adige/Südtirol, Italy - Full Time
Skills Needed
Customer Interaction, Sales Skills, Technical Knowledge, Proactivity, Communication Skills
Specialization
The ideal candidate should be passionate about technology and possess a basic understanding of technical language and product structure. Strong communication skills and a proactive approach to customer engagement are essential.
Sous Chef - Banchettistica - Excelsior Hotel Gallia at Residence Inn by Marriott Toronto Vaughan
Milan, Lombardy, Italy - Full Time
Skills Needed
Supervision, Food Presentation, Food Safety, Teamwork, Communication, Training, Scheduling, Motivation, Coaching, Stock Monitoring, Guest Service, Problem Solving, Culinary Skills, Safety Procedures, Quality Control, Decorative Food Displays
Specialization
A high school diploma or G.E.D. equivalent is preferred, along with 2-3 years of related work experience. Candidates should demonstrate strong culinary skills and the ability to work in a team environment.
Experience Required
Minimum 2 year(s)
Addetto/a Informazioni su Servizi e Prodotti at Foulk Manor North
Brescia, Lombardy, Italy - Full Time
Skills Needed
Customer Service, Order Management, Customer Relationship Management, Shipment Assistance, Complaint Handling, Return Processing, Computer Literacy
Specialization
Candidates must possess a high school diploma and demonstrate a strong aptitude and orientation towards customer service. Full-time availability from Monday to Friday is required.
Addetto/a Assistenza Clienti e Gestione Richieste at Vantage Aviation, LLC
Rovato, Lombardy, Italy - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Public Interaction, Document Management
Specialization
Candidates should have a predisposition for public contact and excellent communication skills. They must also demonstrate problem-solving abilities and manage client requests professionally.
Commesso/a at Alternative Distribution
Minturno, Lazio, Italy - Full Time
Skills Needed
Communication Skills, Problem Solving, Precision, Punctuality
Specialization
Candidates should possess excellent communication skills and problem-solving abilities. Precision and punctuality are also essential for this role.
Biotech Co-Founder / Head of Growth (100 % remote) (m/f/d) at EWOR GmbH
Florence, Tuscany, Italy - Full Time
Skills Needed
Entrepreneurship, Communication, Startup Development, Product Management, Sales Strategy, Marketing, Team Building, Coaching
Specialization
You should be based in Europe or the Americas and willing to take full responsibility for scaling your startup. Excellent communication skills in English are required.
Addetto/a accoglienza e gestione clienti at Alternative Distribution
Avola, Sicily, Italy - Full Time
Skills Needed
Public Relations, Organizational Skills, Teamwork, Problem Solving, Motivation
Specialization
Candidates should possess strong public relations skills and organizational abilities. Additionally, they must be capable of working in a team and solving problems effectively.
Chef de Rang (Full Time) at Sige Relais Chateaux
Urtijëi, Trentino-South Tyrol, Italy - Full Time
Skills Needed
Customer Service, Section Management, Coordination, Table Service, Wine Consultation, Teamwork, Flexibility, Attention To Detail, Hospitality
Specialization
Candidates must have previous experience in similar high-level restaurants or luxury hotels, possess excellent relational and communication skills, and be fluent in Italian and English, with German being a plus.
Experience Required
Minimum 2 year(s)
Store Manager - Sienna at IRIS GALERIE
Siena, Tuscany, Italy - Full Time
Skills Needed
Sales Management, Customer Experience, Team Supervision, Data Reporting, Training, Retail Environment Knowledge, Office Automation, Detail Orientation, Persuasiveness, Results Orientation
Specialization
A minimum of 3 years of successful sales experience in retail, preferably with managerial responsibilities, is required. Strong interest in retail, excellent English proficiency, and a dynamic personality are also essential.
Experience Required
Minimum 5 year(s)
Physics Expert with Python - Freelance AI Trainer at Mindrift
Rome, Lazio, Italy - Full Time
Skills Needed
Python, Numpy, Scipy, Sympy, Mechanics, Electromagnetism, Thermodynamics, Quantum Mechanics, Numerical Simulation, Physics Modeling, Problem Design, Computational Physics, Data Verification, Written English
Specialization
This role requires a degree in Physics (Theoretical, Experimental, or Computational) or related fields, coupled with at least two years of professional experience in applied, research, or teaching capacities. Candidates must possess strong Python proficiency for numerical validation and demonstrate creative problem design skills across diverse physics areas.
Experience Required
Minimum 2 year(s)
Physics Expert with Python - Freelance AI Trainer at Mindrift
Milan, Lombardy, Italy - Full Time
Skills Needed
Python, Numpy, Scipy, Sympy, Mechanics, Electromagnetism, Thermodynamics, Quantum Mechanics, Numerical Simulation, Physics Modeling, Approximation Techniques, Computational Physics, Problem Design, Data Verification
Specialization
This opportunity is suited for physicists with experience in Python who are open to part-time, non-permanent projects, ideally holding a degree in Physics or related fields. Candidates need at least 2 years of professional experience, proficiency in numerical validation using Python, and strong written English skills (C1+).
Experience Required
Minimum 2 year(s)
Retention & Resolution Specialist - Telematics - Milano at RADIUS FLEET SERVICES PTY LTD
Milan, Lombardy, Italy -
Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer retention, Problem solving, Negotiation, CRM, Communication, Empathy, Persuasiveness, Analytical intuition, Conflict resolution, Customer service, Sales

Industry

Business Consulting and Services

Description
Descrizione dell'azienda Siamo un'azienda globale ambiziosa e lungimirante che costruisce soluzioni trasformative per i nostri clienti per offrire le migliori soluzioni tecnologiche, di connettività e mobilità sostenibile della categoria. Supportiamo i nostri clienti con una gamma di prodotti e servizi in grado di soddisfare le loro esigenze. Dal 1990 la nostra ambizione non ha mai vacillato. La nostra visione e il nostro impegno ci hanno permesso di avventurarci in nuovi mercati con fiducia e di essere sempre all'avanguardia. La nostra missione è aiutare le aziende di tutte le dimensioni ad adattarsi al futuro e a sfruttare le opportunità che il cambiamento porta con sé. È qui che entrate in gioco voi. Stiamo consolidando il nostro percorso di crescita. Siamo orgogliosi di essere all'avanguardia nell'innovazione tecnologica e vi invitiamo a partecipare in questo viaggio. Descrizione del lavoro Sede di lavoro: Milano, Via Montefeltro 6. Tipo di lavoro: Full-Time 8:30 – 17:30 RAL: la proposta economica è commisurata all'esperienza del candidato, alle skill tecniche e soft dimostrate durante l’intero iter selettivo. Essendo una delle aziende in più rapida crescita nel settore, siamo sempre alla ricerca di nuovi talenti. Stiamo quindi cercando un Retention & Resolution Specialist orientato al cliente che entri a far parte del nostro team commerciale a Milano nel dipartimento di Telematica. In qualità di Retention & Resolution Specialist la tua responsabilità principale sarà quella di stabilire un contatto con i clienti esistenti, comprendere le loro esigenze e offrire soluzioni specifiche per garantire la soddisfazione e la fedeltà dei clienti. Avrai un ruolo chiave nella riduzione del tasso di abbandono e nel mantenimento di relazioni a lungo termine con i nostri clienti. La tua capacità di entrare in empatia, comunicare in modo accurato e risolvere le difficoltà è fondamentale in questo ruolo. Sei un problem solver, un ascoltatore empatico e un mediatore nato: grazie alla tua intuizione analitica e alla tua persuasività, sai di cosa hanno bisogno i clienti e puoi offrire loro le soluzioni giuste. Il tuo obiettivo è semplice: fidelizzare i clienti offrendo loro la migliore esperienza possibile. Responsabilità principali: Raggiungere e superare gli obiettivi mensili di fidelizzazione e rendimento; Registrare accuratamente l'attività dei clienti nei sistemi CRM; Gestire le interazioni in entrata e in uscita con particolare attenzione alla fidelizzazione; Collaborare con altri reparti per risolvere questioni complesse; Identificare cancellazioni o insoddisfazioni e offrire soluzioni adeguate; Qualifiche Attitudine alla risoluzione dei problemi con attenzione ai dettagli; Capacità di lavorare in un ambiente dinamico e orientato agli obiettivi; Ottime capacità interpersonali con un atteggiamento orientato al cliente; Esperienza in ruoli di assistenza clienti, vendita o fidelizzazione è un plus ma non un requisito indispensabile; Capacità di superare le obiezioni, confutare le contro argomentazioni in modo esaustivo e accurato, negoziare in modo efficace. Ulteriori informazioni Cosa puoi aspettarti da noi? Entrare a far parte di un'azienda in crescita dove avrete l'opportunità di plasmare il futuro dei primi talenti. Una cultura amichevole che rispecchia la nostra proposta ai clienti. Un'organizzazione in rapida crescita che si definisce agile e innovativa Una spinta al miglioramento continuo, che vi darà la possibilità di sostenere fin dal primo giorno. L'impegno a costruire un ambiente di lavoro che valorizzi l'inclusività, l'innovazione, l'agilità e la grinta. Still Curious? If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected] Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Reparto: Sales & Account Management Work Pattern: Office Based (5 days onsite)

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Responsibilities
The Retention & Resolution Specialist is responsible for contacting existing customers to understand their needs and provide solutions to ensure satisfaction and loyalty. They will manage inbound and outbound interactions, record activities in the CRM, and collaborate with other departments to resolve complex issues.
Retention & Resolution Specialist - Telematics - Milano at RADIUS FLEET SERVICES PTY LTD
Milan, Lombardy, Italy - Full Time
Skills Needed
Customer Retention, Problem Solving, Negotiation, Crm, Communication, Empathy, Persuasiveness, Analytical Intuition, Conflict Resolution, Customer Service, Sales
Specialization
Candidates should possess strong problem-solving skills, attention to detail, and the ability to work in a dynamic, goal-oriented environment. Excellent interpersonal skills and the ability to effectively negotiate and overcome objections are essential for this role.
Sales Assistant - MAX&Co. Milano Rinascente (Part Time) at Max Mara Fashion Group
Milan, Lombardy, Italy - Full Time
Skills Needed
Sales, Customer Service, Communication, Styling, English Language, Digital Tools, Brand Ambassadorship, Customer Orientation, Result Oriented
Specialization
Candidates should have a passion for fashion and styling, along with strong communication skills and a customer-oriented mindset. Proficiency in English and a natural aptitude for using digital tools are required.
Progettista Meccanico at Segula Technologies
Monza, Lombardy, Italy - Full Time
Skills Needed
Mechanical Design, Solidworks, 3d Cad, 2d Cad, Technical Documentation, Atex Regulations, Machine Safety, Dimensional Tolerances, Geometric Tolerances, Risk Analysis, Technical English, Teamwork, Analytical Skills
Specialization
Candidates must hold a diploma or degree in mechanical, mechatronic, or industrial engineering and possess strong proficiency in SolidWorks or similar 3D CAD software. Knowledge of ATEX regulations and machine safety principles is highly preferred, along with the ability to work effectively in a team.
Responsabile Risorse umane - HR at Alternative Distribution
Viterbo, Lazio, Italy - Full Time
Skills Needed
Organizational Skills, Communication Skills, Leadership, Shift Management, Workstation Organization, Operational Planning, Goods Coordination
Specialization
Candidates must possess a high school diploma along with strong organizational and communication abilities. Prior experience in similar roles or as an employee is preferred, and excellent leadership capabilities are required.
Impiegato/a Reception e Gestione Posta at Coastal
Casalpusterlengo, Lombardy, Italy - Full Time
Skills Needed
Communication, Reception, Check In, Check Out, Reservation Management, Payment Processing, Invoicing
Specialization
The ideal candidate must possess excellent communication skills for this position. The role is for a full-time, fixed-term contract.
Impiegato/a Ufficio Risorse Umane at Coastal
Amelia, Umbria, Italy - Full Time
Skills Needed
Excel, Word, Outlook, Organizational Skills, Precision, Attention To Detail, Communication Skills, Relational Skills, Teamwork
Specialization
Candidates must possess excellent knowledge of main IT tools such as Excel, Word, and Outlook, along with strong organizational skills, precision, and attention to detail. Good communication, relational abilities, and capacity to work in a team are also required.
Impiegato/a Data Entry at Coastal
San Martino Siccomario, Lombardy, Italy - Full Time
Skills Needed
Data Entry, Order Processing, Warehouse Management, Logistics Support, Shipping Operations, Purchasing Order Entry, Computer Proficiency, Attention To Detail, Autonomy, Teamwork, Interpersonal Skills
Specialization
Candidates must demonstrate precision and attention to detail, along with the ability to work both independently and collaboratively within a team. Good relational skills and proficiency with computer tools are also necessary.
Impiegato/a data entry e gestione documentale - Junior at Twins
Rome, Lazio, Italy - Full Time
Skills Needed
Data Entry, Document Management, Administrative Support, Data Verification, Reporting, Data Organization, Office Communication, Attention To Detail, Learning Aptitude, Team Collaboration, Office Software
Specialization
Candidates must possess a high school diploma and have a basic proficiency in computers and the Office suite, emphasizing precision and attention to detail in handling information. The role is suitable for junior profiles, including those without prior work experience, provided they show an aptitude for learning and interest in office work.
Impiegato/a Back Office e Inserimento Dati at Coastal
Seriate, Lombardy, Italy - Full Time
Skills Needed
Order Entry, Data Entry, Customer Contact, Follow Up, Shipment Coordination, Logistics Collaboration, Administrative Support, Commercial Support, Computer Systems, Office Suite, Organization, Precision, Attention To Detail, Communication, Teamwork, Problem Solving
Specialization
Candidates must possess a high school diploma and demonstrate good proficiency in using computer systems, including management software and the Office suite. Essential requirements include excellent organizational skills, precision, attention to detail, good communication abilities, teamwork aptitude, and problem-solving skills.
Promoter INFORMATICA at TARGET ITALIA
Trento, Trentino – Alto Adige/Südtirol, Italy - Full Time
Skills Needed
Customer Interaction, Sales Skills, Technical Knowledge, Proactivity, Communication Skills
Specialization
The ideal candidate should be passionate about technology and possess a basic understanding of technical language and product structure. Strong communication skills and a proactive approach to customer engagement are essential.
Sous Chef - Banchettistica - Excelsior Hotel Gallia at Residence Inn by Marriott Toronto Vaughan
Milan, Lombardy, Italy - Full Time
Skills Needed
Supervision, Food Presentation, Food Safety, Teamwork, Communication, Training, Scheduling, Motivation, Coaching, Stock Monitoring, Guest Service, Problem Solving, Culinary Skills, Safety Procedures, Quality Control, Decorative Food Displays
Specialization
A high school diploma or G.E.D. equivalent is preferred, along with 2-3 years of related work experience. Candidates should demonstrate strong culinary skills and the ability to work in a team environment.
Experience Required
Minimum 2 year(s)
Addetto/a Informazioni su Servizi e Prodotti at Foulk Manor North
Brescia, Lombardy, Italy - Full Time
Skills Needed
Customer Service, Order Management, Customer Relationship Management, Shipment Assistance, Complaint Handling, Return Processing, Computer Literacy
Specialization
Candidates must possess a high school diploma and demonstrate a strong aptitude and orientation towards customer service. Full-time availability from Monday to Friday is required.
Addetto/a Assistenza Clienti e Gestione Richieste at Vantage Aviation, LLC
Rovato, Lombardy, Italy - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Public Interaction, Document Management
Specialization
Candidates should have a predisposition for public contact and excellent communication skills. They must also demonstrate problem-solving abilities and manage client requests professionally.
Commesso/a at Alternative Distribution
Minturno, Lazio, Italy - Full Time
Skills Needed
Communication Skills, Problem Solving, Precision, Punctuality
Specialization
Candidates should possess excellent communication skills and problem-solving abilities. Precision and punctuality are also essential for this role.
Biotech Co-Founder / Head of Growth (100 % remote) (m/f/d) at EWOR GmbH
Florence, Tuscany, Italy - Full Time
Skills Needed
Entrepreneurship, Communication, Startup Development, Product Management, Sales Strategy, Marketing, Team Building, Coaching
Specialization
You should be based in Europe or the Americas and willing to take full responsibility for scaling your startup. Excellent communication skills in English are required.
Addetto/a accoglienza e gestione clienti at Alternative Distribution
Avola, Sicily, Italy - Full Time
Skills Needed
Public Relations, Organizational Skills, Teamwork, Problem Solving, Motivation
Specialization
Candidates should possess strong public relations skills and organizational abilities. Additionally, they must be capable of working in a team and solving problems effectively.
Chef de Rang (Full Time) at Sige Relais Chateaux
Urtijëi, Trentino-South Tyrol, Italy - Full Time
Skills Needed
Customer Service, Section Management, Coordination, Table Service, Wine Consultation, Teamwork, Flexibility, Attention To Detail, Hospitality
Specialization
Candidates must have previous experience in similar high-level restaurants or luxury hotels, possess excellent relational and communication skills, and be fluent in Italian and English, with German being a plus.
Experience Required
Minimum 2 year(s)
Store Manager - Sienna at IRIS GALERIE
Siena, Tuscany, Italy - Full Time
Skills Needed
Sales Management, Customer Experience, Team Supervision, Data Reporting, Training, Retail Environment Knowledge, Office Automation, Detail Orientation, Persuasiveness, Results Orientation
Specialization
A minimum of 3 years of successful sales experience in retail, preferably with managerial responsibilities, is required. Strong interest in retail, excellent English proficiency, and a dynamic personality are also essential.
Experience Required
Minimum 5 year(s)
Physics Expert with Python - Freelance AI Trainer at Mindrift
Rome, Lazio, Italy - Full Time
Skills Needed
Python, Numpy, Scipy, Sympy, Mechanics, Electromagnetism, Thermodynamics, Quantum Mechanics, Numerical Simulation, Physics Modeling, Problem Design, Computational Physics, Data Verification, Written English
Specialization
This role requires a degree in Physics (Theoretical, Experimental, or Computational) or related fields, coupled with at least two years of professional experience in applied, research, or teaching capacities. Candidates must possess strong Python proficiency for numerical validation and demonstrate creative problem design skills across diverse physics areas.
Experience Required
Minimum 2 year(s)
Physics Expert with Python - Freelance AI Trainer at Mindrift
Milan, Lombardy, Italy - Full Time
Skills Needed
Python, Numpy, Scipy, Sympy, Mechanics, Electromagnetism, Thermodynamics, Quantum Mechanics, Numerical Simulation, Physics Modeling, Approximation Techniques, Computational Physics, Problem Design, Data Verification
Specialization
This opportunity is suited for physicists with experience in Python who are open to part-time, non-permanent projects, ideally holding a degree in Physics or related fields. Candidates need at least 2 years of professional experience, proficiency in numerical validation using Python, and strong written English skills (C1+).
Experience Required
Minimum 2 year(s)