SKILLS & QUALIFICATIONS

• Experience with customer interaction in a business-to-business (B2B) environment.
• Experience with processes in a call center sales/marketing environment with direct connection to sales and sales outcomes required
• Experience in the BDS or similar role within the technology sector is key.
• Be flexible and adaptable in regard to schedules, based on business needs within the Latin American and US time-zones.
• Familiarity with Salesforce is important, and knowledge in telemarketing/tele sales platforms is a plus.

• Maintain a minimum of Fortinet Network Security Expert Level-3 Certification (NSE3), as well as training in the necessary solutions, products, and positioning for segments and verticals. BDSs influence prospects to guide their interest in considering solutions and services through their understanding our solutions and products, as well as handling a prospect’s questions with a high-level understanding of business scenarios.
• Primary duties include adding new customer acquisitions, promoting products, and driving interest with the goal of propelling meetings for sales teams to complete to generate opportunities in the region for Fortinet
• Track and improve your performance as it pertains to marketing quotas and penetration of the assigned prospect accounts.
• BDSs will cold call into provided lists, as well as conduct warm/hot calls with provided leads/tools that are generated through a number of our marketing tactics and platforms.
• Quotas/goals and metrics will drive a portion of compensation for each BDS.
• Be accountable for exceeding individual and team quotas.
• Meet day-to-day tracking expectations and adhere to policies.
• Perform other duties as required.