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Client Retention & Farmer Specialist at Docplanner
Ciudad de México, , Mexico - Full Time
Skills Needed
Client Portfolio Management, Training, Onboarding, Communication Skills, Google Workspace, Slack, Hubspot, Salesforce
Specialization
Candidates should have at least 1 year of experience in training or client management through calls. Proficiency in productivity tools and intermediate English communication skills are also required.
AYUDANTE DE LAVANDERIA at Accor
Playa del Carmen, Quintana Roo, Mexico - Full Time
Skills Needed
Teamwork, Service Attitude, Punctuality, Pressure Management, Organization, Machinery Handling, Responsibility
Specialization
Requires teamwork, service attitude, punctuality, and the ability to work under pressure. Must be organized and responsible, with experience in handling laundry machinery.
ANALISTA | COMPRAS - ABASTECIMIENTO |GIG at Banco Santander S A Filiale Frankfurt
, , Mexico - Full Time
Skills Needed
Supply Chain Management, Contract Management, Excel, Negotiation, Cost Reduction, Vendor Selection, Financial Impact Analysis, Project Management
Specialization
A bachelor's degree in Supply Chain, Business, Engineering, or a related field is required. Candidates should have at least one year of experience in procurement and intermediate knowledge of Excel and English.
Cocinero B at Accor
Playa del Carmen, Quintana Roo, Mexico - Full Time
Skills Needed
Intermediate Cooking Knowledge, Teamwork, Pressure Management, Effective Communication
Specialization
Candidates should have at least 1 year of experience as a helper or higher and possess intermediate cooking knowledge. The ability to work well under pressure in a fast-paced environment and to collaborate effectively as part of a team is essential.
Mesero at Accor
Playa del Carmen, Quintana Roo, Mexico - Full Time
Skills Needed
Warm Personality, Luxury Restaurant Experience, Team Collaboration, Guest Needs Anticipation, Professionalism, Basic Golf Cart Operation, Advanced English
Specialization
Candidates should have a warm personality and previous experience in luxury restaurant service. They must be able to work cohesively in a team and anticipate guest needs professionally.
Vendedora Autoservicio - Fantasías Miguel Félix Cuevas at Fantasiasmiguel
Mexico City, , Mexico - Full Time
Skills Needed
Atención Al Cliente, Ventas, Manejo De Caja, Inventarios, Colaboración, Facilidad De Palabra, Dinamismo, Actitud Proactiva, Compromiso
Specialization
Candidates must have completed at least secondary education and have experience in customer service and sales. They should possess good communication skills, a proactive attitude, and be available to work flexible hours.
Team Captain (For Pooling) at Boldr
Mérida, Yucatán, Mexico - Full Time
Skills Needed
People Management, Performance Quality Management, Coaching, Analytical Skills, Problem Solving, Multitasking, Adaptability, Communication Skills, Conflict Resolution, Crm Systems, Cloud Based Applications, Saas Support, Training, Client Relations, Team Leadership, Empathy
Specialization
Candidates should have a bachelor's degree and three years of supervisory experience in a related field. Experience with SaaS products and CRM systems is preferred, along with strong communication skills.
Experience Required
Minimum 2 year(s)
Growth Cross Border Trade Expert - Shipping at Mercado Libre
Ciudad de México, , Mexico - Full Time
Skills Needed
Project Management, Logistics, Supply Chain, Stakeholder Management, Data Analysis, Business Development, Cross Border Trade, Team Collaboration, Autonomy, Proactivity, Communication, Risk Management, Kpi Monitoring, Strategic Initiatives, Excel, Sql
Specialization
Proven experience in planning, executing, and monitoring complex projects with multiple stakeholders is essential. Candidates should have excellent English skills and experience in logistics, supply chain, or strategic project management, ideally in regional or global environments.
Experience Required
Minimum 5 year(s)
Freelance Zendesk Expert - AI Trainer at Mindrift
, , Mexico - Full Time
Skills Needed
Zendesk, Ai Training, Automation, Dialogue Flow, User Agent Instructions, Ticket Forms, Triggers, Macros, Managing Groups, Roles, Permissions, Multi Brand Setup, Multi Department Setup, Advanced English, Complex Reasoning, Collective Intelligence
Specialization
Candidates must hold a Bachelor’s or Master’s Degree in Business Administration or a relevant area and have a minimum of 3 years of professional experience with Zendesk. Advanced English proficiency and the ability to learn new methods are also required.
Experience Required
Minimum 2 year(s)
Sous Chef de Restaurante at Accor
Playa del Carmen, Quintana Roo, Mexico - Full Time
Skills Needed
Knowledge Of Local And Regional Ingredients, Minimum 2 Years Experience In Similar Role, Knowledge Of Distintivo H Audits, Knowledge Of Crystal Audits, Knowledge Of Preverisk Audits, Ability To Work Under Pressure, Teamwork, English Proficiency
Specialization
Knowledge of local and regional ingredients is essential, along with a minimum of 2 years of experience in a similar role at a luxury hotel or restaurant. Effective communication and the ability to work well under pressure in a fast-paced environment are also required.
Experience Required
Minimum 2 year(s)
LinkedIn Ads Specialist at Pavago
, , Mexico - Full Time
Skills Needed
Linkedin Advertising, Audience Targeting, Funnel Development, Performance Analysis, A/B Testing, Cross Functional Collaboration, Marketing Knowledge, Analytical Skills, Technical Proficiency, B2b Marketing Expertise, Strategic Thinking, Lead Generation Expertise, Data Driven Marketing, Persuasive Writing, Adaptability
Specialization
Candidates should have 3+ years of experience managing LinkedIn Ads campaigns with a strong focus on B2B marketing and funnel development. A bachelor's degree in Marketing, Communications, Business, or a related field is preferred.
Experience Required
Minimum 2 year(s)
Social Media & Tagging Analyst at Novartis
Guamúchil, Sinaloa, Mexico - Full Time
Skills Needed
Analytical Skills, Social Media Management, Campaign Tagging, Quality Assurance, Collaboration, Negotiation, Marketing Processes, Technical Knowledge, Process Enhancements, Email Marketing, Cross Functional Skills, Presentation Skills, Interpersonal Skills, Problem Solving, Digital Marketing, Martech
Specialization
Candidates must have at least 5 years of experience in managing marketing campaigns and social media accounts, with strong analytical and technical skills. Proficiency in English and familiarity with tagging tools and marketing execution is essential.
Experience Required
Minimum 5 year(s)
Recepcionista at Accor
Playa del Carmen, Quintana Roo, Mexico - Full Time
Skills Needed
Service Orientation, Reception Experience, Interpersonal Skills, Problem Solving, Opera System Experience, Fluency In English, Additional Languages
Specialization
A service-oriented personality is essential, along with previous experience as a Receptionist. Strong interpersonal and problem-solving skills are required, as well as experience with the Opera system and fluency in English.
Experience Required
Minimum 2 year(s)
Aux Procesos Intermedios at HEB eFulfillment Center Leander Texas
General Escobedo, durango, Mexico - Full Time
Skills Needed
Production Activities, Result Orientation, Decision Making, Continuous Learning, Operations, Spanish
Specialization
Minimum formal education required is secondary school. Proficiency in Spanish and knowledge of operations are necessary for the role.
Aux Ensamble at HEB eFulfillment Center Leander Texas
General Escobedo, durango, Mexico - Full Time
Skills Needed
Production Activities, Decision Making, Continuous Learning, Operations
Specialization
Minimum formal education required is secondary school. Proficiency in Spanish is necessary, along with specific knowledge and skills related to operations.
Auxiliar Temporal at HEB eFulfillment Center Leander Texas
General Escobedo, durango, Mexico - Full Time
Skills Needed
Result Orientation, Decision Making, Continuous Learning, Spanish, Operations, Customer Service
Specialization
Minimum formal education required is secondary school. Knowledge of operations and ability to execute work tools and signage is necessary.
Soporte Técnico at Playa Hotels & Resorts
Cancún, Quintana Roo, Mexico - Full Time
Skills Needed
Interpersonal Skills, Functional Knowledge, Leadership, Problem Solving, Talent Development, Teamwork, Collaboration, Action Management, Business Experience, Guest Needs Advocacy, Impact, Innovation
Specialization
A preferred associate, bachelor's, or master's degree in a related field is desired, or an equivalent combination of education and experience. The position requires 0 to 3 years of work experience and the ability to follow existing procedures to resolve routine problems.
Receptor de Mercancía at Playa Hotels & Resorts
Cancún, Quintana Roo, Mexico - Full Time
Skills Needed
Interpersonal Skills, Functional Job Knowledge, Leadership, Problem Solving, Talent Development, Teamwork And Collaboration, Action Management, Commercial Experience, Guest Needs Advocacy, Impact, Innovation
Specialization
Candidates should have a background in similar roles and experience in problem-solving. A bachelor's degree or equivalent combination of education and experience is preferred.
Bilingual Onboarding Specialist at Docplanner
Ciudad de México, , Mexico - Full Time
Skills Needed
Bilingual Communication, Customer Success, Onboarding, Training, Crm Management, Product Adoption, Effective Communication, Objection Handling
Specialization
The role requires a minimum of 1 year of experience in onboarding or client implementation processes. Candidates should have experience in training via Zoom and effective communication skills.
Junior Key Account Manager (Bilingüe) at Docplanner
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Service, Account Management, Google Ads, Data Analysis, Crm, Zoom, Google Workspace, Slack, Problem Solving, Client Retention, Strategic Planning, Campaign Optimization, Onboarding, Long Term Relationships, Performance Metrics, Lifetime Value
Specialization
1 to 2 years of experience in customer service or account management, handling high-volume portfolios. Desired experience in technology, startups, marketing, or advertising sectors, with strong knowledge in post-sale follow-up and client retention.
Client Retention & Farmer Specialist at Docplanner
Ciudad de México, , Mexico -
Full Time


Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

20000.0

Posted On

09 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Portfolio Management, Training, Onboarding, Communication Skills, Google Workspace, Slack, HubSpot, Salesforce

Industry

technology;Information and Internet

Description
Descripción de la empresa Doctoralia is a worldwide leading digital health platform that connects patients with healthcare professionals and empowers clinics with innovative practice management software. Through our website and mobile app, users can easily find trusted doctors, read reviews, check availability, and book appointments online. Descripción del empleo Role Mission As a Client Retention & Farmer Specialist, you’ll strengthen relationships with healthcare professionals while ensuring financial stability. You’ll manage accounts, find win-win solutions, and deliver value in every interaction. A dynamic role where every day brings new challenges, growth, and impact! Connect with our client base through our ticketing system to deliver quick, clear, and personalized support. Onboard and train healthcare professionals (doctors, assistants, and clinic staff) via phone and video calls, helping them make the most of our platform. Build trust-based relationships with healthcare specialists, focusing on engagement, satisfaction, and long-term loyalty. Analyze user profiles and activity to identify opportunities for growth and help each client reach their full potential. Provide expert guidance, resolve questions, and ensure a smooth experience across all touchpoints. Maintain and expand your client portfolio through proactive communication and continuous value delivery. Act as a true partner for our clients, listening, understanding, and empathizing with their needs to drive success together. Requisitos At least 1 year of experience delivering training, onboarding, or client portfolio management through video or outbound calls. Proficiency with productivity and collaboration tools commonly used in tech environments (Google Workspace, Slack, HubSpot, Salesforce, etc.). Intermediate level of English, with strong communication skills both written and spoken. Información adicional Benefits Hybrid work model for better work-life balance. Base salary: $18,000–$20,000 MXN + performance bonuses. Legal benefits according to Mexican labor law. Grocery vouchers (vales de despensa). 22 vacation days per year, plus your birthday off! 🎉 Major Medical Expenses Insurance (Seguro de Gastos Médicos Mayores). Life insurance coverage. Savings fund contribution. Annual performance bonus. Recruitment Process Talent Acquisition Interview Technical Interview – Customer Success Team Lead Technical Interview – Customer Success Manager Offer 🎉
Responsibilities
The Client Retention & Farmer Specialist will strengthen relationships with healthcare professionals and manage accounts to ensure financial stability. This role involves onboarding and training clients, analyzing user profiles, and maintaining a proactive communication strategy.
Client Retention & Farmer Specialist at Docplanner
Ciudad de México, , Mexico - Full Time
Skills Needed
Client Portfolio Management, Training, Onboarding, Communication Skills, Google Workspace, Slack, Hubspot, Salesforce
Specialization
Candidates should have at least 1 year of experience in training or client management through calls. Proficiency in productivity tools and intermediate English communication skills are also required.
AYUDANTE DE LAVANDERIA at Accor
Playa del Carmen, Quintana Roo, Mexico - Full Time
Skills Needed
Teamwork, Service Attitude, Punctuality, Pressure Management, Organization, Machinery Handling, Responsibility
Specialization
Requires teamwork, service attitude, punctuality, and the ability to work under pressure. Must be organized and responsible, with experience in handling laundry machinery.
ANALISTA | COMPRAS - ABASTECIMIENTO |GIG at Banco Santander S A Filiale Frankfurt
, , Mexico - Full Time
Skills Needed
Supply Chain Management, Contract Management, Excel, Negotiation, Cost Reduction, Vendor Selection, Financial Impact Analysis, Project Management
Specialization
A bachelor's degree in Supply Chain, Business, Engineering, or a related field is required. Candidates should have at least one year of experience in procurement and intermediate knowledge of Excel and English.
Cocinero B at Accor
Playa del Carmen, Quintana Roo, Mexico - Full Time
Skills Needed
Intermediate Cooking Knowledge, Teamwork, Pressure Management, Effective Communication
Specialization
Candidates should have at least 1 year of experience as a helper or higher and possess intermediate cooking knowledge. The ability to work well under pressure in a fast-paced environment and to collaborate effectively as part of a team is essential.
Mesero at Accor
Playa del Carmen, Quintana Roo, Mexico - Full Time
Skills Needed
Warm Personality, Luxury Restaurant Experience, Team Collaboration, Guest Needs Anticipation, Professionalism, Basic Golf Cart Operation, Advanced English
Specialization
Candidates should have a warm personality and previous experience in luxury restaurant service. They must be able to work cohesively in a team and anticipate guest needs professionally.
Vendedora Autoservicio - Fantasías Miguel Félix Cuevas at Fantasiasmiguel
Mexico City, , Mexico - Full Time
Skills Needed
Atención Al Cliente, Ventas, Manejo De Caja, Inventarios, Colaboración, Facilidad De Palabra, Dinamismo, Actitud Proactiva, Compromiso
Specialization
Candidates must have completed at least secondary education and have experience in customer service and sales. They should possess good communication skills, a proactive attitude, and be available to work flexible hours.
Team Captain (For Pooling) at Boldr
Mérida, Yucatán, Mexico - Full Time
Skills Needed
People Management, Performance Quality Management, Coaching, Analytical Skills, Problem Solving, Multitasking, Adaptability, Communication Skills, Conflict Resolution, Crm Systems, Cloud Based Applications, Saas Support, Training, Client Relations, Team Leadership, Empathy
Specialization
Candidates should have a bachelor's degree and three years of supervisory experience in a related field. Experience with SaaS products and CRM systems is preferred, along with strong communication skills.
Experience Required
Minimum 2 year(s)
Growth Cross Border Trade Expert - Shipping at Mercado Libre
Ciudad de México, , Mexico - Full Time
Skills Needed
Project Management, Logistics, Supply Chain, Stakeholder Management, Data Analysis, Business Development, Cross Border Trade, Team Collaboration, Autonomy, Proactivity, Communication, Risk Management, Kpi Monitoring, Strategic Initiatives, Excel, Sql
Specialization
Proven experience in planning, executing, and monitoring complex projects with multiple stakeholders is essential. Candidates should have excellent English skills and experience in logistics, supply chain, or strategic project management, ideally in regional or global environments.
Experience Required
Minimum 5 year(s)
Freelance Zendesk Expert - AI Trainer at Mindrift
, , Mexico - Full Time
Skills Needed
Zendesk, Ai Training, Automation, Dialogue Flow, User Agent Instructions, Ticket Forms, Triggers, Macros, Managing Groups, Roles, Permissions, Multi Brand Setup, Multi Department Setup, Advanced English, Complex Reasoning, Collective Intelligence
Specialization
Candidates must hold a Bachelor’s or Master’s Degree in Business Administration or a relevant area and have a minimum of 3 years of professional experience with Zendesk. Advanced English proficiency and the ability to learn new methods are also required.
Experience Required
Minimum 2 year(s)
Sous Chef de Restaurante at Accor
Playa del Carmen, Quintana Roo, Mexico - Full Time
Skills Needed
Knowledge Of Local And Regional Ingredients, Minimum 2 Years Experience In Similar Role, Knowledge Of Distintivo H Audits, Knowledge Of Crystal Audits, Knowledge Of Preverisk Audits, Ability To Work Under Pressure, Teamwork, English Proficiency
Specialization
Knowledge of local and regional ingredients is essential, along with a minimum of 2 years of experience in a similar role at a luxury hotel or restaurant. Effective communication and the ability to work well under pressure in a fast-paced environment are also required.
Experience Required
Minimum 2 year(s)
LinkedIn Ads Specialist at Pavago
, , Mexico - Full Time
Skills Needed
Linkedin Advertising, Audience Targeting, Funnel Development, Performance Analysis, A/B Testing, Cross Functional Collaboration, Marketing Knowledge, Analytical Skills, Technical Proficiency, B2b Marketing Expertise, Strategic Thinking, Lead Generation Expertise, Data Driven Marketing, Persuasive Writing, Adaptability
Specialization
Candidates should have 3+ years of experience managing LinkedIn Ads campaigns with a strong focus on B2B marketing and funnel development. A bachelor's degree in Marketing, Communications, Business, or a related field is preferred.
Experience Required
Minimum 2 year(s)
Social Media & Tagging Analyst at Novartis
Guamúchil, Sinaloa, Mexico - Full Time
Skills Needed
Analytical Skills, Social Media Management, Campaign Tagging, Quality Assurance, Collaboration, Negotiation, Marketing Processes, Technical Knowledge, Process Enhancements, Email Marketing, Cross Functional Skills, Presentation Skills, Interpersonal Skills, Problem Solving, Digital Marketing, Martech
Specialization
Candidates must have at least 5 years of experience in managing marketing campaigns and social media accounts, with strong analytical and technical skills. Proficiency in English and familiarity with tagging tools and marketing execution is essential.
Experience Required
Minimum 5 year(s)
Recepcionista at Accor
Playa del Carmen, Quintana Roo, Mexico - Full Time
Skills Needed
Service Orientation, Reception Experience, Interpersonal Skills, Problem Solving, Opera System Experience, Fluency In English, Additional Languages
Specialization
A service-oriented personality is essential, along with previous experience as a Receptionist. Strong interpersonal and problem-solving skills are required, as well as experience with the Opera system and fluency in English.
Experience Required
Minimum 2 year(s)
Aux Procesos Intermedios at HEB eFulfillment Center Leander Texas
General Escobedo, durango, Mexico - Full Time
Skills Needed
Production Activities, Result Orientation, Decision Making, Continuous Learning, Operations, Spanish
Specialization
Minimum formal education required is secondary school. Proficiency in Spanish and knowledge of operations are necessary for the role.
Aux Ensamble at HEB eFulfillment Center Leander Texas
General Escobedo, durango, Mexico - Full Time
Skills Needed
Production Activities, Decision Making, Continuous Learning, Operations
Specialization
Minimum formal education required is secondary school. Proficiency in Spanish is necessary, along with specific knowledge and skills related to operations.
Auxiliar Temporal at HEB eFulfillment Center Leander Texas
General Escobedo, durango, Mexico - Full Time
Skills Needed
Result Orientation, Decision Making, Continuous Learning, Spanish, Operations, Customer Service
Specialization
Minimum formal education required is secondary school. Knowledge of operations and ability to execute work tools and signage is necessary.
Soporte Técnico at Playa Hotels & Resorts
Cancún, Quintana Roo, Mexico - Full Time
Skills Needed
Interpersonal Skills, Functional Knowledge, Leadership, Problem Solving, Talent Development, Teamwork, Collaboration, Action Management, Business Experience, Guest Needs Advocacy, Impact, Innovation
Specialization
A preferred associate, bachelor's, or master's degree in a related field is desired, or an equivalent combination of education and experience. The position requires 0 to 3 years of work experience and the ability to follow existing procedures to resolve routine problems.
Receptor de Mercancía at Playa Hotels & Resorts
Cancún, Quintana Roo, Mexico - Full Time
Skills Needed
Interpersonal Skills, Functional Job Knowledge, Leadership, Problem Solving, Talent Development, Teamwork And Collaboration, Action Management, Commercial Experience, Guest Needs Advocacy, Impact, Innovation
Specialization
Candidates should have a background in similar roles and experience in problem-solving. A bachelor's degree or equivalent combination of education and experience is preferred.
Bilingual Onboarding Specialist at Docplanner
Ciudad de México, , Mexico - Full Time
Skills Needed
Bilingual Communication, Customer Success, Onboarding, Training, Crm Management, Product Adoption, Effective Communication, Objection Handling
Specialization
The role requires a minimum of 1 year of experience in onboarding or client implementation processes. Candidates should have experience in training via Zoom and effective communication skills.
Junior Key Account Manager (Bilingüe) at Docplanner
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Service, Account Management, Google Ads, Data Analysis, Crm, Zoom, Google Workspace, Slack, Problem Solving, Client Retention, Strategic Planning, Campaign Optimization, Onboarding, Long Term Relationships, Performance Metrics, Lifetime Value
Specialization
1 to 2 years of experience in customer service or account management, handling high-volume portfolios. Desired experience in technology, startups, marketing, or advertising sectors, with strong knowledge in post-sale follow-up and client retention.
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