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Technical Support Engineer - (Remote – Mexico Only) at Varicent
, , Mexico - Full Time
Skills Needed
Technical Support, Saas, Sql, Log File Analysis, Root Cause Analysis, Client Server Architecture, Network Fundamentals, Apis, Rest, Browser Developer Tools, Problem Solving, Communication, Collaboration, Configuration, Deployment, Product Usage
Specialization
The role requires 2+ years of experience in a technical support role, ideally within a SaaS environment, with strong technical skills in SQL and log file analysis. Familiarity with client-server architecture and the ability to communicate technical concepts to non-technical users is essential.
Experience Required
Minimum 2 year(s)
Technical Support Engineer - (Remote – Mexico Only) at Varicent
, , Mexico - Full Time
Skills Needed
Technical Support, Saas, Sql, Log File Analysis, Root Cause Analysis, Client Server Architecture, Network Fundamentals, Apis, Rest, Browser Developer Tools, Problem Solving, Communication, Collaboration, Configuration, Deployment, Product Usage
Specialization
The role requires 2+ years of experience in a technical support or application support role, ideally within a SaaS environment. Strong technical skills in SQL, log file analysis, and the ability to communicate technical concepts to non-technical users are essential.
Experience Required
Minimum 2 year(s)
Technical Support Engineer - (Remote – Mexico Only) at Varicent
, , Mexico - Full Time
Skills Needed
Technical Support, Saas, Sql, Log File Analysis, Root Cause Analysis, Client Server Architecture, Network Fundamentals, Apis, Rest, Browser Developer Tools, Configuration, Deployment, Product Usage, Knowledge Sharing, Problem Solving, Communication
Specialization
Candidates should have 2+ years of experience in a technical support role, ideally in a SaaS environment, with strong SQL and relational database skills. Familiarity with client-server architecture and network fundamentals is also required.
Experience Required
Minimum 2 year(s)
Application Support Analyst - (Remote – Mexico Only) at Varicent
, , Mexico - Full Time
Skills Needed
Technical Support, Application Support, Saas, Relational Databases, Sql Scripting, Client Server Architecture, Log File Analysis, Root Cause Analysis, Network Fundamentals, Apis, Rest Based Integrations, Oauth, Sso/Saml, Linux, Cloud Platforms, Javascript
Specialization
The role requires 2+ years of experience in a technical support role, with strong skills in relational databases and SQL. Familiarity with web-based applications and troubleshooting techniques is essential.
Experience Required
Minimum 2 year(s)
Technical Support Engineer - (Remote – Mexico Only) at Varicent
, , Mexico - Full Time
Skills Needed
Technical Support, Saas, Sql, Log File Analysis, Root Cause Analysis, Client Server Architecture, Network Fundamentals, Apis, Rest, Browser Developer Tools, Communication, Problem Solving, Configuration, Deployment, Product Usage
Specialization
The role requires 2+ years of experience in technical support, particularly in a SaaS environment, with strong skills in SQL and troubleshooting. Familiarity with network fundamentals and APIs is also essential.
Experience Required
Minimum 2 year(s)
Technical Support Engineer - (Remote – Mexico Only) at Varicent
, , Mexico - Full Time
Skills Needed
Technical Support, Application Support, Saas, Relational Databases, Sql Scripting, Client Server Architecture, Log File Analysis, Root Cause Identification, Network Fundamentals, Apis, Rest Based Integrations, Technical Concepts Communication, High Volume Case Management, Oauth, Sso/Saml, Linux Environment
Specialization
The role requires 2+ years of experience in a technical support role, ideally within a SaaS environment, with strong technical skills in databases and troubleshooting. Familiarity with various technical concepts and the ability to communicate effectively with non-technical users is essential.
Experience Required
Minimum 2 year(s)
PROMOTOR CREDITO GRUPAL at Gentera
, Guanajuato, Mexico - Full Time
Skills Needed
Promoting, Loan Services, Community Engagement, Methodology Control, Productive Activities, Follow Up
Native English Teacher (Remote) at Fluentia
Señor Esteban, Zacatecas, Mexico - Full Time
Skills Needed
Native English Speaker, Tefl Certification, Online Teaching Experience, Google Meet, Ms Teams, Zoom, Spanish Proficiency, Teaching Beginners
Specialization
Candidates must be native English speakers with a minimum A2 level of Spanish. They should have a TEFL, CELTA, TESOL certification and online teaching experience.
Account Executive at MicroStrategy
Ciudad de México, , Mexico - Full Time
Skills Needed
Motivation, Innovation, Passion, Integrity, Teamwork, Customer Focus, Sales Cycle Management, Negotiation, Communication, Presentation, Prospecting, Account Management, Business Intelligence, Analytics, Cloud, Big Data
Specialization
Candidates should have a bachelor's degree or equivalent business experience and at least 3 years of professional selling experience in technology sales. Experience with Analytics or Business Intelligence is preferred, along with proven prospecting and sales cycle management skills.
Experience Required
Minimum 2 year(s)
Senior Machine Learning Engineer, Recommendation Systems at LP Careers Page
Puebla, Coahuila, Mexico - Full Time
Skills Needed
Machine Learning, Recommendation Systems, Ranking Algorithms, Collaborative Filtering, Deep Learning, Python, Tensorflow, Pytorch, Sql, Data Warehouses, Distributed Computing, A/B Testing, Data Pipelines, Experimentation, Modeling, Feature Engineering
Specialization
Candidates must have 5+ years of experience building and scaling production ML systems with measurable business impact. A strong background in ranking algorithms and proficiency in Python and ML frameworks is essential.
Experience Required
Minimum 5 year(s)
Representante de Servicio al Cliente (Conocimiento en Aduana Mexicana) at Expeditors
Ciudad Juarez, chihuahua, Mexico - Full Time
Skills Needed
Attention To Detail, Computer Skills, Learning Ability, Customs Management, Customer Service, Communication Skills, Teamwork, Proactive Attitude, Regulatory Compliance, Document Management, Kpi Tracking, Problem Solving, Adaptability, Professional Advising, Time Management
Specialization
Candidates should have attention to detail, computer skills, and the ability to learn quickly. Experience in customs management and excellent customer service skills are essential.
Gerente Técnico Agropecuario at BanBajío
San Pedro Garza García, Nuevo León, Mexico - Full Time
Skills Needed
Technical Financial Analysis, Financial Statements Analysis, Agronomy, Project Evaluation, Agroindustry, Agribusiness, Agricultural Economics
Specialization
Candidates should have knowledge of accounting standards and principles, financial statement analysis, and agronomy. A degree in Agronomy, Agribusiness, Agroindustry, or Agricultural Economics is required, along with experience in evaluating agricultural projects.
Experience Required
Minimum 2 year(s)
Customer Success Manager at PayPal
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Success, Client Communication, Feedback Collection, Account Management, Problem Solving, Product Knowledge, Industry Trends, Client Support, Relationship Building, Service Improvement, Operational Processes, Account Configuration, Client Satisfaction, Transaction Monitoring, Bilingual Communication, Time Management
Specialization
1+ years of relevant experience and a Bachelor's degree or any equivalent combination of education and experience is required. Fluency in both Spanish and English is also necessary.
Supervisor de Ventas y Cobranza** at Provident México
Tijuana, Baja California, Mexico - Full Time
Skills Needed
Leadership, Teamwork, Sales Techniques, Customer Service, Coaching, Problem Solving, Organization, Planning, Communication, Time Management, Recruitment, Training, Field Work, Motivation, Action Plan Design
Specialization
Candidates must have completed high school or higher education and possess skills in resource management, team leadership, and sales techniques. A personal commitment to respect, responsibility, and transparency is also essential.
Experience Required
Minimum 2 year(s)
Agente de Call Centre at Ikano-Retail
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Support, Communication, Problem Solving, Empathy, Sales, Computer Skills, Complaint Handling, Flexibility, Teamwork, Feedback Collection, Stock Management, Service Level Awareness, Process Knowledge, Time Management, Adaptability, Analytical Skills
Specialization
Candidates should have a good understanding of customer support processes and experience in facilitating a smooth buying process. Familiarity with contact center tools and the ability to handle customer complaints are also important.
Loss Prevention Investigator - Logistics at Charger Logistics Inc
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Road Safety, Incident Management, Claims Management, Investigation, Training Development, Data Analysis, Safety Policies, Leadership, Communication, Problem Solving, Negotiation, Risk Prevention, Collaboration, Monitoring, Asset Safety, Criminal Investigation
Specialization
Candidates must have a Bachelor’s degree in a relevant field and a minimum of 5 years of experience in road safety and transportation claims. Strong leadership, communication, and problem-solving skills are essential, along with the ability to manage negotiations with authorities and insurance companies.
Experience Required
Minimum 5 year(s)
Freelance Electrical Engineer Consultant - AI Trainer at Mindrift
Ciudad de México, , Mexico - Full Time
Skills Needed
Electrical Engineering, Generative Ai, Prompt Engineering, Python, Teaching, Content Creation, Chat Moderation, Auditing, Expert Assessment, Feedback Provision, Complex Reasoning, Task Switching, Project Guidelines, Remote Work, Communication, Learning
Specialization
Candidates must hold a Master’s or PhD in Electrical Engineering and have at least 5 years of professional experience. Advanced English proficiency and experience in Generative AI or related fields are also required.
Experience Required
Minimum 5 year(s)
Analista de Tesorería - Bilingüe at MMC Corporate
Mexico City, , Mexico - Full Time
Skills Needed
Treasury Management, Bank Reconciliation, Oracle Payments, Excel, Swift, Mt940, Cash Flow Creation, Customer Service, Teamwork, Adaptability, Decision Making, Pressure Management, Time Management, Relationship Management, Audit Support, Bank Transactions
Specialization
A bachelor's degree in Accounting or Administration is required, along with a minimum of 3 years of experience in treasury. Candidates should have solid knowledge of bank statements, intermediate English proficiency, and advanced Excel skills.
Experience Required
Minimum 2 year(s)
Account Manager (f/m/d) at Awin
Puebla City, Puebla, Mexico - Full Time
Skills Needed
Account Management, Affiliate Marketing, Performance Marketing, Salesforce, Time Management, Problem Solving, Customer Orientation, Commercial Awareness, Adaptability, Proactivity, Attention To Detail, Teamwork, Assertiveness, High Pressure Situations, E Commerce Technologies, Online Marketing Channels
Specialization
Candidates should have at least 4 years of experience in advertising or e-commerce, with a focus on affiliate and performance marketing. Fluency in Spanish and a good command of English are required, along with strong skills in client relationship management.
Experience Required
Minimum 2 year(s)
Director of CRM & Retention at Comosoft GmbH
, , Mexico - Full Time
Skills Needed
Crm, Customer Engagement, Retention Strategies, Email Marketing, Data Driven Insights, Segmentation, Personalization, Analytics, Klaviyo, Shopify, Testing, Optimization, Collaboration, Communication, Customer Experience, Lifecycle Marketing
Specialization
Candidates should have 7+ years of experience in CRM, retention marketing, or customer lifecycle management, preferably within a DTC brand. Strong technical acumen with ESPs and excellent analytical skills are essential for this role.
Experience Required
Minimum 5 year(s)
Technical Support Engineer - (Remote – Mexico Only) at Varicent
, , Mexico -
Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, SaaS, SQL, Log File Analysis, Root Cause Analysis, Client-Server Architecture, Network Fundamentals, APIs, REST, Browser Developer Tools, Problem Solving, Communication, Collaboration, Configuration, Deployment, Product Usage

Industry

Software Development

Description
At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent: Innovate with Purpose: Build impactful solutions for customers worldwide. Join Excellence: Work in a diverse, collaborative, and innovative team. Shape the Future: Lead in redefining revenue optimization. Grow Together: Unlock your potential in a supportive environment. Join us at Varicent—where your talent and ambition meet limitless opportunities for success! The Opportunity As part of Varicent's world-class Technical Support Team, you will serve as the frontline of customer success, helping clients maximize the value of our industry-leading SaaS solutions. You will troubleshoot complex issues, provide expert guidance, and collaborate closely with cross-functional teams including Product and Engineering to ensure our users receive exceptional support experiences. Our customers span the globe and rely on Varicent to drive mission-critical processes. Your role is essential to keeping them productive, confident, and successful. What You'll Do Act as a trusted advisor by resolving technical issues through investigation, root cause analysis, and best practice guidance. Troubleshoot incidents by gathering detailed problem descriptions, log files, error traces, and replicating issues as needed. Provide multichannel support via CRM, email, video conferencing, and screen sharing. Collaborate cross-functionally with Engineering, Product, and Customer Success to escalate and resolve issues efficiently. Maintain detailed case documentation and ensure timely updates and communication with customers. Participate in the on-call rotation for weekend or after-hours coverage. Champion knowledge sharing and help evolve our internal knowledge base. Share best practices for configuration, deployment, and product usage to drive customer adoption and satisfaction. What You Bring 🛠️ Technical Skills (Required) 2+ years of experience in a technical support or application support role, ideally within a SaaS environment. Strong understanding of relational databases and SQL scripting (querying, updating, debugging). Familiarity with client-server architecture and web-based application support. Experience in log file analysis, trace review, and root cause identification. Knowledge of browser developer tools and ability to analyze HAR files and network-level issues. Exposure to network fundamentals including DNS, DHCP, SSL, proxies, and firewall configurations. Experience with APIs and REST-based integrations. Ability to clearly explain technical concepts to non-technical users. Comfortable working in a high-volume case environment, prioritizing effectively under pressure. ➕ Bonus / Nice-to-Have Skills Understanding of OAuth, SSO/SAML, and authentication protocols. Experience working in a Linux environment (basic navigation, logs, environment variables). Familiarity with cloud platforms, especially AWS. Understanding of JavaScript -based applications, including analyzing stack traces or exceptions. 🚀Hiring Process To respect your time, our process is streamlined and typically takes about one week if each step is completed on time. Application Review — We confirm alignment on experience and salary expectations. HackerRank (25 min) — Short technical assessment sent if selected to move forward. Recruiter Screen (20 min) — Quick conversation to learn more about you and answer questions. Technical Interview (1 hr 15 min) — Deep dive with the hiring manager. Decision & Offer Notes This role requires employees to work within Eastern Standard Time (EST) business hours. While we are open to candidates from outside the EST time zone, please be prepared to adjust your working hours to align with this time zone. Flexibility will be essential to ensure seamless collaboration with the team and stakeholders. This position is fully remote. We embrace a results-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co-working space we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment. Benefits Market Leading Compensation Package. Wellness Programs to Support Health and Wellbeing. Working with the latest tools and technologies in a fast-paced environment. Remote Work Flexibility. Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance. Annual Time Off: Time off is provided in accordance with applicable legislative requirements. Global Connected Culture: Hubs in Romania, UK, US, Canada. Dynamic Work Culture: Thrive in our innovative and multicultural environment. Grow with Us: Continuous development opportunities. Want to Learn More About Us? Check out these Resources Below: Varicent Blog Varicent Careers Blog Varicent LinkedIn Page Varicent X Page Varicent Instagram Page Varicent Facebook Page Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact

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Responsibilities
You will troubleshoot complex issues and provide expert guidance to clients using our SaaS solutions. Collaborating with cross-functional teams, you will ensure exceptional support experiences for our users.
Technical Support Engineer - (Remote – Mexico Only) at Varicent
, , Mexico - Full Time
Skills Needed
Technical Support, Saas, Sql, Log File Analysis, Root Cause Analysis, Client Server Architecture, Network Fundamentals, Apis, Rest, Browser Developer Tools, Problem Solving, Communication, Collaboration, Configuration, Deployment, Product Usage
Specialization
The role requires 2+ years of experience in a technical support role, ideally within a SaaS environment, with strong technical skills in SQL and log file analysis. Familiarity with client-server architecture and the ability to communicate technical concepts to non-technical users is essential.
Experience Required
Minimum 2 year(s)
Technical Support Engineer - (Remote – Mexico Only) at Varicent
, , Mexico - Full Time
Skills Needed
Technical Support, Saas, Sql, Log File Analysis, Root Cause Analysis, Client Server Architecture, Network Fundamentals, Apis, Rest, Browser Developer Tools, Problem Solving, Communication, Collaboration, Configuration, Deployment, Product Usage
Specialization
The role requires 2+ years of experience in a technical support or application support role, ideally within a SaaS environment. Strong technical skills in SQL, log file analysis, and the ability to communicate technical concepts to non-technical users are essential.
Experience Required
Minimum 2 year(s)
Technical Support Engineer - (Remote – Mexico Only) at Varicent
, , Mexico - Full Time
Skills Needed
Technical Support, Saas, Sql, Log File Analysis, Root Cause Analysis, Client Server Architecture, Network Fundamentals, Apis, Rest, Browser Developer Tools, Configuration, Deployment, Product Usage, Knowledge Sharing, Problem Solving, Communication
Specialization
Candidates should have 2+ years of experience in a technical support role, ideally in a SaaS environment, with strong SQL and relational database skills. Familiarity with client-server architecture and network fundamentals is also required.
Experience Required
Minimum 2 year(s)
Application Support Analyst - (Remote – Mexico Only) at Varicent
, , Mexico - Full Time
Skills Needed
Technical Support, Application Support, Saas, Relational Databases, Sql Scripting, Client Server Architecture, Log File Analysis, Root Cause Analysis, Network Fundamentals, Apis, Rest Based Integrations, Oauth, Sso/Saml, Linux, Cloud Platforms, Javascript
Specialization
The role requires 2+ years of experience in a technical support role, with strong skills in relational databases and SQL. Familiarity with web-based applications and troubleshooting techniques is essential.
Experience Required
Minimum 2 year(s)
Technical Support Engineer - (Remote – Mexico Only) at Varicent
, , Mexico - Full Time
Skills Needed
Technical Support, Saas, Sql, Log File Analysis, Root Cause Analysis, Client Server Architecture, Network Fundamentals, Apis, Rest, Browser Developer Tools, Communication, Problem Solving, Configuration, Deployment, Product Usage
Specialization
The role requires 2+ years of experience in technical support, particularly in a SaaS environment, with strong skills in SQL and troubleshooting. Familiarity with network fundamentals and APIs is also essential.
Experience Required
Minimum 2 year(s)
Technical Support Engineer - (Remote – Mexico Only) at Varicent
, , Mexico - Full Time
Skills Needed
Technical Support, Application Support, Saas, Relational Databases, Sql Scripting, Client Server Architecture, Log File Analysis, Root Cause Identification, Network Fundamentals, Apis, Rest Based Integrations, Technical Concepts Communication, High Volume Case Management, Oauth, Sso/Saml, Linux Environment
Specialization
The role requires 2+ years of experience in a technical support role, ideally within a SaaS environment, with strong technical skills in databases and troubleshooting. Familiarity with various technical concepts and the ability to communicate effectively with non-technical users is essential.
Experience Required
Minimum 2 year(s)
PROMOTOR CREDITO GRUPAL at Gentera
, Guanajuato, Mexico - Full Time
Skills Needed
Promoting, Loan Services, Community Engagement, Methodology Control, Productive Activities, Follow Up
Native English Teacher (Remote) at Fluentia
Señor Esteban, Zacatecas, Mexico - Full Time
Skills Needed
Native English Speaker, Tefl Certification, Online Teaching Experience, Google Meet, Ms Teams, Zoom, Spanish Proficiency, Teaching Beginners
Specialization
Candidates must be native English speakers with a minimum A2 level of Spanish. They should have a TEFL, CELTA, TESOL certification and online teaching experience.
Account Executive at MicroStrategy
Ciudad de México, , Mexico - Full Time
Skills Needed
Motivation, Innovation, Passion, Integrity, Teamwork, Customer Focus, Sales Cycle Management, Negotiation, Communication, Presentation, Prospecting, Account Management, Business Intelligence, Analytics, Cloud, Big Data
Specialization
Candidates should have a bachelor's degree or equivalent business experience and at least 3 years of professional selling experience in technology sales. Experience with Analytics or Business Intelligence is preferred, along with proven prospecting and sales cycle management skills.
Experience Required
Minimum 2 year(s)
Senior Machine Learning Engineer, Recommendation Systems at LP Careers Page
Puebla, Coahuila, Mexico - Full Time
Skills Needed
Machine Learning, Recommendation Systems, Ranking Algorithms, Collaborative Filtering, Deep Learning, Python, Tensorflow, Pytorch, Sql, Data Warehouses, Distributed Computing, A/B Testing, Data Pipelines, Experimentation, Modeling, Feature Engineering
Specialization
Candidates must have 5+ years of experience building and scaling production ML systems with measurable business impact. A strong background in ranking algorithms and proficiency in Python and ML frameworks is essential.
Experience Required
Minimum 5 year(s)
Representante de Servicio al Cliente (Conocimiento en Aduana Mexicana) at Expeditors
Ciudad Juarez, chihuahua, Mexico - Full Time
Skills Needed
Attention To Detail, Computer Skills, Learning Ability, Customs Management, Customer Service, Communication Skills, Teamwork, Proactive Attitude, Regulatory Compliance, Document Management, Kpi Tracking, Problem Solving, Adaptability, Professional Advising, Time Management
Specialization
Candidates should have attention to detail, computer skills, and the ability to learn quickly. Experience in customs management and excellent customer service skills are essential.
Gerente Técnico Agropecuario at BanBajío
San Pedro Garza García, Nuevo León, Mexico - Full Time
Skills Needed
Technical Financial Analysis, Financial Statements Analysis, Agronomy, Project Evaluation, Agroindustry, Agribusiness, Agricultural Economics
Specialization
Candidates should have knowledge of accounting standards and principles, financial statement analysis, and agronomy. A degree in Agronomy, Agribusiness, Agroindustry, or Agricultural Economics is required, along with experience in evaluating agricultural projects.
Experience Required
Minimum 2 year(s)
Customer Success Manager at PayPal
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Success, Client Communication, Feedback Collection, Account Management, Problem Solving, Product Knowledge, Industry Trends, Client Support, Relationship Building, Service Improvement, Operational Processes, Account Configuration, Client Satisfaction, Transaction Monitoring, Bilingual Communication, Time Management
Specialization
1+ years of relevant experience and a Bachelor's degree or any equivalent combination of education and experience is required. Fluency in both Spanish and English is also necessary.
Supervisor de Ventas y Cobranza** at Provident México
Tijuana, Baja California, Mexico - Full Time
Skills Needed
Leadership, Teamwork, Sales Techniques, Customer Service, Coaching, Problem Solving, Organization, Planning, Communication, Time Management, Recruitment, Training, Field Work, Motivation, Action Plan Design
Specialization
Candidates must have completed high school or higher education and possess skills in resource management, team leadership, and sales techniques. A personal commitment to respect, responsibility, and transparency is also essential.
Experience Required
Minimum 2 year(s)
Agente de Call Centre at Ikano-Retail
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Support, Communication, Problem Solving, Empathy, Sales, Computer Skills, Complaint Handling, Flexibility, Teamwork, Feedback Collection, Stock Management, Service Level Awareness, Process Knowledge, Time Management, Adaptability, Analytical Skills
Specialization
Candidates should have a good understanding of customer support processes and experience in facilitating a smooth buying process. Familiarity with contact center tools and the ability to handle customer complaints are also important.
Loss Prevention Investigator - Logistics at Charger Logistics Inc
Querétaro, Querétaro, Mexico - Full Time
Skills Needed
Road Safety, Incident Management, Claims Management, Investigation, Training Development, Data Analysis, Safety Policies, Leadership, Communication, Problem Solving, Negotiation, Risk Prevention, Collaboration, Monitoring, Asset Safety, Criminal Investigation
Specialization
Candidates must have a Bachelor’s degree in a relevant field and a minimum of 5 years of experience in road safety and transportation claims. Strong leadership, communication, and problem-solving skills are essential, along with the ability to manage negotiations with authorities and insurance companies.
Experience Required
Minimum 5 year(s)
Freelance Electrical Engineer Consultant - AI Trainer at Mindrift
Ciudad de México, , Mexico - Full Time
Skills Needed
Electrical Engineering, Generative Ai, Prompt Engineering, Python, Teaching, Content Creation, Chat Moderation, Auditing, Expert Assessment, Feedback Provision, Complex Reasoning, Task Switching, Project Guidelines, Remote Work, Communication, Learning
Specialization
Candidates must hold a Master’s or PhD in Electrical Engineering and have at least 5 years of professional experience. Advanced English proficiency and experience in Generative AI or related fields are also required.
Experience Required
Minimum 5 year(s)
Analista de Tesorería - Bilingüe at MMC Corporate
Mexico City, , Mexico - Full Time
Skills Needed
Treasury Management, Bank Reconciliation, Oracle Payments, Excel, Swift, Mt940, Cash Flow Creation, Customer Service, Teamwork, Adaptability, Decision Making, Pressure Management, Time Management, Relationship Management, Audit Support, Bank Transactions
Specialization
A bachelor's degree in Accounting or Administration is required, along with a minimum of 3 years of experience in treasury. Candidates should have solid knowledge of bank statements, intermediate English proficiency, and advanced Excel skills.
Experience Required
Minimum 2 year(s)
Account Manager (f/m/d) at Awin
Puebla City, Puebla, Mexico - Full Time
Skills Needed
Account Management, Affiliate Marketing, Performance Marketing, Salesforce, Time Management, Problem Solving, Customer Orientation, Commercial Awareness, Adaptability, Proactivity, Attention To Detail, Teamwork, Assertiveness, High Pressure Situations, E Commerce Technologies, Online Marketing Channels
Specialization
Candidates should have at least 4 years of experience in advertising or e-commerce, with a focus on affiliate and performance marketing. Fluency in Spanish and a good command of English are required, along with strong skills in client relationship management.
Experience Required
Minimum 2 year(s)
Director of CRM & Retention at Comosoft GmbH
, , Mexico - Full Time
Skills Needed
Crm, Customer Engagement, Retention Strategies, Email Marketing, Data Driven Insights, Segmentation, Personalization, Analytics, Klaviyo, Shopify, Testing, Optimization, Collaboration, Communication, Customer Experience, Lifecycle Marketing
Specialization
Candidates should have 7+ years of experience in CRM, retention marketing, or customer lifecycle management, preferably within a DTC brand. Strong technical acumen with ESPs and excellent analytical skills are essential for this role.
Experience Required
Minimum 5 year(s)