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Jobs in Mexico

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Tier 1 Technical Support Agent at Resolv.Global
Pachuca, Hidalgo, Mexico - Full Time
Skills Needed
Technical Troubleshooting, Customer Support, English Communication, Documentation, Problem Solving, Time Management, Remote Work, Windows 11, Microsoft Teams, Office 365
Specialization
Candidates must be located in Mexico with previous technical support experience and strong English skills. Specific hardware requirements include a Windows 11 PC with 16GB RAM, dual monitors, and a wired fibre internet connection.
Quality Control Inspector at QIMA
Ciudad de México, , Mexico - Full Time
Skills Needed
Quality Management, Aql Standards, English Proficiency, Attention To Detail, Professional Ethics, Inspection Reporting, Supplier Communication, Container Stuffing Supervision
Specialization
Candidates need at least 2 years of experience in quality management and knowledge of AQL standards and safety regulations. Proficiency in English and strong attention to detail are required.
Experience Required
Minimum 2 year(s)
Team Coach at Coppel SA de C V
Culiacán Rosales, Sinaloa, Mexico - Full Time
Skills Needed
Agile Frameworks, Coaching, Mentoring, Metrics Analysis, Continuous Improvement, Team Facilitation, Value Stream Optimization, Data Driven Decision Making, Stakeholder Management, Self Management Development
Specialization
Requires a bachelor's degree in administration, IT, or engineering with at least 3 years of experience as a Project Manager or Scrum Master. Experience with scaled agile models like SAFe, LeSS, or Scaled Scrum is required.
Experience Required
Minimum 2 year(s)
Aux contable at Grupo Orenes
Queretaro, Querétaro, Mexico - Full Time
Skills Needed
General Accounting, Tax Knowledge, Erp Systems, Microsoft Excel, Microsoft Word, Financial Statements, Expense Integration, Account Reconciliation, Invoice Processing, Audit Documentation, Analytical Thinking, Problem Solving
Specialization
Requires a degree in Public Accounting and at least 3 years of experience in general accounting. Proficiency in accounting ERPs and intermediate Excel skills are essential.
Experience Required
Minimum 2 year(s)
Product Engineering Co-Op at Copeland
Juarez, Sonora, Mexico - Full Time
Skills Needed
Solid Works, English Language, Effective Communication, Prototype Development, Technical Drawing, Laboratory Equipment Operation, Data Collection
Specialization
Candidates must be currently enrolled in an engineering degree program. Basic knowledge of Solid Works, intermediate English proficiency, and effective communication skills are required.
OSW - Desarrollador Host at Babel Group
Ciudad de México, , Mexico - Full Time
Skills Needed
Cobol, Cics, Jcl, Db2, Sql, Mainframe, Control M, Changeman, Agile, Jira, Remedy Helix, Connect Direct
Specialization
Requires up to 2 years of experience in COBOL programming with knowledge of Mainframe tools like JCL, DB2, and CICS. Familiarity with version control (ChangeMan) and scheduling tools (Control-M) is desired.
SUPERVISOR DE COBRANZA at Coppel SA de C V
Orizaba, Veracruz de Ignacio de la Llave, Mexico - Full Time
Skills Needed
Debt Collection, Portfolio Management, Customer Service, Field Recovery, Financial Product Management
Specialization
The candidate must be able to manage field recovery and provide comprehensive support to clients. No specific educational or experience requirements are listed, but the supervisor title implies a mid-level seniority.
Experience Required
Minimum 2 year(s)
SUPERVISOR DE COBRANZA at Coppel SA de C V
Orizaba, Veracruz de Ignacio de la Llave, Mexico - Full Time
Skills Needed
Debt Collection, Portfolio Management, Customer Relationship Management, Field Collection, Financial Product Knowledge
Specialization
The candidate must be able to manage field recovery activities and provide comprehensive support to customers. No specific educational or experience requirements are listed, but the supervisor title implies a mid-level seniority.
Experience Required
Minimum 2 year(s)
Docente de Maquillaje Virtual at Aprende Institute
Ciudad de México, , Mexico - Full Time
Skills Needed
Makeup Techniques, Visagism, Skin Preparation, Colorimetry, Social Makeup, Editorial Makeup, Self Makeup, Pedagogy, Virtual Teaching, Communication Skills, Student Assessment, Cosmetology
Specialization
Requires a technical or professional degree in makeup, cosmetology, or aesthetics, with proven professional makeup experience. Teaching experience and excellent communication skills are highly desired.
Experience Required
Minimum 2 year(s)
Auxiliar de presupuestos at Hermosillo
, Baja California, Mexico - Full Time
Skills Needed
Unit Price Analysis, Concept Catalog Creation, Blueprint Reading, Quantification, Opus 2010, Opus 2021, Revit, Problem Analysis, Administrative Control, Quality Focus, Results Orientation, Estimation
Specialization
Requires a degree in Civil Engineering or Architecture with 1 to 3 years of experience in unit price analysis. Conversational English and proficiency in OPUS software are required, with Revit being desirable.
Experience Required
Minimum 2 year(s)
Digital Benefits Operations Manager - Broker - Seguros at AON Plc - Canada
Mexico City, , Mexico - Full Time
Skills Needed
Digital Operations, Platform Administration, Flexible Benefits Management, Corporate Account Management, Kpi Tracking, Sla Management, Process Automation, Lean Six Sigma, Ai Application, Advanced Excel, Power Bi, English Proficiency, Data Analysis, Stakeholder Coordination, Digital Transformation, Insurance Sector Knowledge
Specialization
Requires a bachelor's degree in Engineering, Actuarial Science, Systems, Administration, or a related field. Must have proven experience in digital operations, flexible benefits, and advanced proficiency in Excel, Power BI, and English.
Experience Required
Minimum 5 year(s)
Ingeniero De Servicio BPO at Coppel SA de C V
Mexico City, , Mexico - Full Time
Skills Needed
Incident Resolution, Itsm, Database Management, Postgresql, Informix, C++, C#, Java, Python, Php, Javascript, Dynamics, Web Portals, Ticketing Tools, Bpo Support, Service Level Agreement (Sla)
Specialization
Requires a degree in Computer Systems Engineering, Informatics, or a related field with 2 years of experience as a Systems Analyst. Candidates must have intermediate knowledge of databases (Postgresql, Informix) and various programming languages.
Experience Required
Minimum 2 year(s)
CAJERO MIXTO DE BANCO at Coppel SA de C V
Santiago Ixcuintla, Nayarit, Mexico - Full Time
Skills Needed
Customer Service, Banking Operations, Sales, Digital Transaction Promotion, Cash Handling
Specialization
The candidate must be able to handle customer transactions with kindness and efficiency. No specific educational or experience requirements are listed, but the role focuses on service and sales.
ESPECIALISTA EN RUV at GP Vivienda
Monterrey, Nuevo León, Mexico - Full Time
Skills Needed
Ruv Platform, Infonavit Regulations, Intermediate Excel, Intermediate Autocad, Verification Unit Management, Analytical Thinking, Problem Solving, Effective Communication, Attention To Detail, Project Organization, Customer Orientation, Planning And Organization
Specialization
Requires at least 2 years of experience in RUV management for serial housing and proficiency in the RUV platform and INFONAVIT regulations. Intermediate skills in Excel and AutoCAD are required, along with experience dealing with Verification Units.
Experience Required
Minimum 2 year(s)
Intern de Controlling – Automatización, IA y Analítica de Datos at Aumovio
San Pedro Tlaquepaque, jalisco, Mexico - Full Time
Skills Needed
Financial Reporting, Budgetary Control, Variance Analysis, Excel, Powerpoint, Python, Visual Basic, Data Analytics, Process Automation, English Proficiency, Fixed Asset Capitalization, Cost Distribution
Specialization
Must be an active student in Computer Systems, Data Science, or IT Engineering with at least one year remaining in their degree. Requires advanced Excel and PowerPoint skills, programming knowledge in Python and Visual Basic, and B1-B2 English level.
SUPLENTE DE TELEFONIA at Coppel SA de C V
Mexico City, , Mexico - Full Time
Skills Needed
Sales, Customer Service, Telecommunications, Inventory Management
Specialization
Candidates must have a secondary school education. Ability to substitute for titular sellers in the telephony sector is required.
Promotor de ropa / Plaza Santa Anita at hey! marco
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Sales, Customer Service, Product Merchandising, Inventory Management, Retail Sales
Specialization
Requires at least 6 months of experience in sales or customer service and the ability to work weekends. Candidates must be available from 11 am to 8 pm and live within 45 minutes of the workplace.
Revenue Management Lead at Indie Campers Germany GmbH
Ciudad de México, , Mexico - Full Time
Skills Needed
Commercial Planning, Market Analysis, Pricing Strategy, Inventory Management, Data Driven Decision Making, Performance Monitoring, Cross Functional Collaboration, Problem Solving, Time Management, English Fluency
Specialization
Requires a Bachelor's degree in Business, Economics, Finance, or Marketing with at least 5 years of experience in commercial planning or trading. Must possess strong analytical skills and fluency in English.
Experience Required
Minimum 5 year(s)
ENFERMERA (O) DE CONSULTORIO at Farmacia San Pablo
Mexico City, , Mexico - Full Time
Skills Needed
Vital Signs Monitoring, Laboratory Sample Collection, Clinical Records Management, Customer Service, Service Attitude
Specialization
Requires a technical degree or bachelor's degree in general nursing with a professional license (title and cédula). No prior experience is necessary.
Gerente de Fondo y Caja de Ahorro at Coppel SA de C V
Mexico City, , Mexico - Full Time
Skills Needed
Financial Data Analysis, Investment Management, Liquidity Management, Portfolio Monitoring, Financial Reporting, Advanced Spreadsheets, Leadership, Problem Solving, Treasury Management, Audit Collaboration, Intermediate English
Specialization
Requires a bachelor's degree in Business Administration, Finance, Accounting, or Human Resources with over 5 years of experience in investment and fund management. Proficiency in advanced spreadsheets and intermediate English is required.
Experience Required
Minimum 5 year(s)
Tier 1 Technical Support Agent at Resolv.Global
Pachuca, Hidalgo, Mexico -
Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

5.5

Posted On

11 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Troubleshooting, Customer Support, English Communication, Documentation, Problem Solving, Time Management, Remote Work, Windows 11, Microsoft Teams, Office 365

Industry

Outsourcing and Offshoring Consulting

Description
Join a Growing Technical Support Team We are seeking detail-oriented, reliable, and technically minded Tier 1 Technical Support Agents to join a growing remote support team serving customers across North America. This is an excellent opportunity for individuals who enjoy troubleshooting, solving problems, and helping customers navigate technical issues while delivering a professional support experience. Success in this role requires strong communication skills, a structured approach to problem-solving, and the ability to accurately document customer interactions while following established processes and procedures. If you have a stable work history, enjoy working in a fast-paced support environment, and take pride in delivering accurate and consistent work, we would love to hear from you. What You'll Be Doing Serve as the first point of contact for customer technical support inquiries Troubleshoot and resolve basic technical issues using established processes and documentation Gather information and accurately diagnose customer concerns Document customer interactions thoroughly and accurately within company systems Escalate complex issues to higher-level support teams when appropriate Follow troubleshooting workflows and support procedures consistently Communicate clearly and professionally with customers across multiple channels Navigate multiple systems and applications simultaneously Maintain productivity, quality, and service standards Contribute to a positive customer experience while ensuring accurate issue resolution Compensation & Contract USD $5.50 per hour Paid weekly Independent Contractor Remote Work Environment Requirements To be successful in this role, candidates must have: A dedicated, professional workspace free from distractions Reliable high-speed, wired internet connection Ability to work independently without direct supervision Consistent availability during scheduled working hours Technical Requirements (Essential) To be considered, candidates must meet all technical requirements below: Windows 11 PC (Mac devices are not supported) Minimum 16 GB RAM Dual monitor setup Webcam Fibre internet connection with a wired Ethernet connection Backup power solution Microsoft Teams and Office 365 Applications that do not meet the minimum technical requirements may not move forward in the process. Hiring Process To ensure a fair and consistent evaluation process, all applicants must complete each stage of the hiring process: Application Form Prescreen Questionnaire Typing Assessment Video Interview Live interview Final Interview Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes must be submitted in English to be considered for this position. Requirements What We're Looking For Previous experience in technical support, help desk, customer support, or a related role Strong troubleshooting and problem-solving abilities Excellent English written and verbal communication skills Strong attention to detail and documentation accuracy Ability to follow established procedures and workflows Strong organizational and time management skills Reliable attendance and dependability Ability to work independently in a remote environment Stable employment history with demonstrated commitment to previous roles Comfortable learning new systems and technologies Previous remote work experience Located in Mexico What Success Looks Like The strongest candidates will be: Highly reliable and dependable Comfortable troubleshooting technical issues Detail-oriented and process-driven Strong communicators Fast and accurate when documenting information Able to remain calm and professional while resolving customer concerns Committed to delivering consistent, high-quality support
Responsibilities
Serve as the first point of contact for technical inquiries, troubleshooting basic issues and documenting interactions. Escalate complex problems to higher-level teams while maintaining productivity and service standards.
Tier 1 Technical Support Agent at Resolv.Global
Pachuca, Hidalgo, Mexico - Full Time
Skills Needed
Technical Troubleshooting, Customer Support, English Communication, Documentation, Problem Solving, Time Management, Remote Work, Windows 11, Microsoft Teams, Office 365
Specialization
Candidates must be located in Mexico with previous technical support experience and strong English skills. Specific hardware requirements include a Windows 11 PC with 16GB RAM, dual monitors, and a wired fibre internet connection.
Quality Control Inspector at QIMA
Ciudad de México, , Mexico - Full Time
Skills Needed
Quality Management, Aql Standards, English Proficiency, Attention To Detail, Professional Ethics, Inspection Reporting, Supplier Communication, Container Stuffing Supervision
Specialization
Candidates need at least 2 years of experience in quality management and knowledge of AQL standards and safety regulations. Proficiency in English and strong attention to detail are required.
Experience Required
Minimum 2 year(s)
Team Coach at Coppel SA de C V
Culiacán Rosales, Sinaloa, Mexico - Full Time
Skills Needed
Agile Frameworks, Coaching, Mentoring, Metrics Analysis, Continuous Improvement, Team Facilitation, Value Stream Optimization, Data Driven Decision Making, Stakeholder Management, Self Management Development
Specialization
Requires a bachelor's degree in administration, IT, or engineering with at least 3 years of experience as a Project Manager or Scrum Master. Experience with scaled agile models like SAFe, LeSS, or Scaled Scrum is required.
Experience Required
Minimum 2 year(s)
Aux contable at Grupo Orenes
Queretaro, Querétaro, Mexico - Full Time
Skills Needed
General Accounting, Tax Knowledge, Erp Systems, Microsoft Excel, Microsoft Word, Financial Statements, Expense Integration, Account Reconciliation, Invoice Processing, Audit Documentation, Analytical Thinking, Problem Solving
Specialization
Requires a degree in Public Accounting and at least 3 years of experience in general accounting. Proficiency in accounting ERPs and intermediate Excel skills are essential.
Experience Required
Minimum 2 year(s)
Product Engineering Co-Op at Copeland
Juarez, Sonora, Mexico - Full Time
Skills Needed
Solid Works, English Language, Effective Communication, Prototype Development, Technical Drawing, Laboratory Equipment Operation, Data Collection
Specialization
Candidates must be currently enrolled in an engineering degree program. Basic knowledge of Solid Works, intermediate English proficiency, and effective communication skills are required.
OSW - Desarrollador Host at Babel Group
Ciudad de México, , Mexico - Full Time
Skills Needed
Cobol, Cics, Jcl, Db2, Sql, Mainframe, Control M, Changeman, Agile, Jira, Remedy Helix, Connect Direct
Specialization
Requires up to 2 years of experience in COBOL programming with knowledge of Mainframe tools like JCL, DB2, and CICS. Familiarity with version control (ChangeMan) and scheduling tools (Control-M) is desired.
SUPERVISOR DE COBRANZA at Coppel SA de C V
Orizaba, Veracruz de Ignacio de la Llave, Mexico - Full Time
Skills Needed
Debt Collection, Portfolio Management, Customer Service, Field Recovery, Financial Product Management
Specialization
The candidate must be able to manage field recovery and provide comprehensive support to clients. No specific educational or experience requirements are listed, but the supervisor title implies a mid-level seniority.
Experience Required
Minimum 2 year(s)
SUPERVISOR DE COBRANZA at Coppel SA de C V
Orizaba, Veracruz de Ignacio de la Llave, Mexico - Full Time
Skills Needed
Debt Collection, Portfolio Management, Customer Relationship Management, Field Collection, Financial Product Knowledge
Specialization
The candidate must be able to manage field recovery activities and provide comprehensive support to customers. No specific educational or experience requirements are listed, but the supervisor title implies a mid-level seniority.
Experience Required
Minimum 2 year(s)
Docente de Maquillaje Virtual at Aprende Institute
Ciudad de México, , Mexico - Full Time
Skills Needed
Makeup Techniques, Visagism, Skin Preparation, Colorimetry, Social Makeup, Editorial Makeup, Self Makeup, Pedagogy, Virtual Teaching, Communication Skills, Student Assessment, Cosmetology
Specialization
Requires a technical or professional degree in makeup, cosmetology, or aesthetics, with proven professional makeup experience. Teaching experience and excellent communication skills are highly desired.
Experience Required
Minimum 2 year(s)
Auxiliar de presupuestos at Hermosillo
, Baja California, Mexico - Full Time
Skills Needed
Unit Price Analysis, Concept Catalog Creation, Blueprint Reading, Quantification, Opus 2010, Opus 2021, Revit, Problem Analysis, Administrative Control, Quality Focus, Results Orientation, Estimation
Specialization
Requires a degree in Civil Engineering or Architecture with 1 to 3 years of experience in unit price analysis. Conversational English and proficiency in OPUS software are required, with Revit being desirable.
Experience Required
Minimum 2 year(s)
Digital Benefits Operations Manager - Broker - Seguros at AON Plc - Canada
Mexico City, , Mexico - Full Time
Skills Needed
Digital Operations, Platform Administration, Flexible Benefits Management, Corporate Account Management, Kpi Tracking, Sla Management, Process Automation, Lean Six Sigma, Ai Application, Advanced Excel, Power Bi, English Proficiency, Data Analysis, Stakeholder Coordination, Digital Transformation, Insurance Sector Knowledge
Specialization
Requires a bachelor's degree in Engineering, Actuarial Science, Systems, Administration, or a related field. Must have proven experience in digital operations, flexible benefits, and advanced proficiency in Excel, Power BI, and English.
Experience Required
Minimum 5 year(s)
Ingeniero De Servicio BPO at Coppel SA de C V
Mexico City, , Mexico - Full Time
Skills Needed
Incident Resolution, Itsm, Database Management, Postgresql, Informix, C++, C#, Java, Python, Php, Javascript, Dynamics, Web Portals, Ticketing Tools, Bpo Support, Service Level Agreement (Sla)
Specialization
Requires a degree in Computer Systems Engineering, Informatics, or a related field with 2 years of experience as a Systems Analyst. Candidates must have intermediate knowledge of databases (Postgresql, Informix) and various programming languages.
Experience Required
Minimum 2 year(s)
CAJERO MIXTO DE BANCO at Coppel SA de C V
Santiago Ixcuintla, Nayarit, Mexico - Full Time
Skills Needed
Customer Service, Banking Operations, Sales, Digital Transaction Promotion, Cash Handling
Specialization
The candidate must be able to handle customer transactions with kindness and efficiency. No specific educational or experience requirements are listed, but the role focuses on service and sales.
ESPECIALISTA EN RUV at GP Vivienda
Monterrey, Nuevo León, Mexico - Full Time
Skills Needed
Ruv Platform, Infonavit Regulations, Intermediate Excel, Intermediate Autocad, Verification Unit Management, Analytical Thinking, Problem Solving, Effective Communication, Attention To Detail, Project Organization, Customer Orientation, Planning And Organization
Specialization
Requires at least 2 years of experience in RUV management for serial housing and proficiency in the RUV platform and INFONAVIT regulations. Intermediate skills in Excel and AutoCAD are required, along with experience dealing with Verification Units.
Experience Required
Minimum 2 year(s)
Intern de Controlling – Automatización, IA y Analítica de Datos at Aumovio
San Pedro Tlaquepaque, jalisco, Mexico - Full Time
Skills Needed
Financial Reporting, Budgetary Control, Variance Analysis, Excel, Powerpoint, Python, Visual Basic, Data Analytics, Process Automation, English Proficiency, Fixed Asset Capitalization, Cost Distribution
Specialization
Must be an active student in Computer Systems, Data Science, or IT Engineering with at least one year remaining in their degree. Requires advanced Excel and PowerPoint skills, programming knowledge in Python and Visual Basic, and B1-B2 English level.
SUPLENTE DE TELEFONIA at Coppel SA de C V
Mexico City, , Mexico - Full Time
Skills Needed
Sales, Customer Service, Telecommunications, Inventory Management
Specialization
Candidates must have a secondary school education. Ability to substitute for titular sellers in the telephony sector is required.
Promotor de ropa / Plaza Santa Anita at hey! marco
Guadalajara, jalisco, Mexico - Full Time
Skills Needed
Sales, Customer Service, Product Merchandising, Inventory Management, Retail Sales
Specialization
Requires at least 6 months of experience in sales or customer service and the ability to work weekends. Candidates must be available from 11 am to 8 pm and live within 45 minutes of the workplace.
Revenue Management Lead at Indie Campers Germany GmbH
Ciudad de México, , Mexico - Full Time
Skills Needed
Commercial Planning, Market Analysis, Pricing Strategy, Inventory Management, Data Driven Decision Making, Performance Monitoring, Cross Functional Collaboration, Problem Solving, Time Management, English Fluency
Specialization
Requires a Bachelor's degree in Business, Economics, Finance, or Marketing with at least 5 years of experience in commercial planning or trading. Must possess strong analytical skills and fluency in English.
Experience Required
Minimum 5 year(s)
ENFERMERA (O) DE CONSULTORIO at Farmacia San Pablo
Mexico City, , Mexico - Full Time
Skills Needed
Vital Signs Monitoring, Laboratory Sample Collection, Clinical Records Management, Customer Service, Service Attitude
Specialization
Requires a technical degree or bachelor's degree in general nursing with a professional license (title and cédula). No prior experience is necessary.
Gerente de Fondo y Caja de Ahorro at Coppel SA de C V
Mexico City, , Mexico - Full Time
Skills Needed
Financial Data Analysis, Investment Management, Liquidity Management, Portfolio Monitoring, Financial Reporting, Advanced Spreadsheets, Leadership, Problem Solving, Treasury Management, Audit Collaboration, Intermediate English
Specialization
Requires a bachelor's degree in Business Administration, Finance, Accounting, or Human Resources with over 5 years of experience in investment and fund management. Proficiency in advanced spreadsheets and intermediate English is required.
Experience Required
Minimum 5 year(s)