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As a Senior Product Manager for Wolters Kluwer’s Kluwer Law International (KLI) division , you will manage a product portfolio that mainly includes our most important flagship product called Kluwer Arbitration. KLI is the international unit of Legal & Regulatory division that provides services around cross border legal compliance. Kluwer Arbitration is the highest revenue earner in the portfolio and hence key to the success of this division.
Our business unit has a product vision, strategy and a 3-year roadmap. The success of the roadmap, strategy is based on multiple product initiatives including AI program being successful. This role is going to play a key role in ensuring this success.
This role will be leading in optimizing current product offerings, leveraging new product opportunities to enhance existing service offerings on Kluwer Arbitration.

Main tasks and responsibilities:

• Owning 3-6-month roadmap for Kluwer Arbitration including discovery, design, delivery and Go-To-Market by working with right team members and stakeholders
• Voice of the customer and market
• Retrieve and analyze feedback from customers٫ stakeholders and other teams to shape requirements٫ features and end products
• Conduct market research, including market sizing, growth potential, and key players, to identify key segments and their unique needs, preferences, and behaviors
• Analyze the competition to understand their strengths, weaknesses and market positioning.
• Continuously monitor the market and competitive landscape to identify opportunities and threats to the product portfolio
• Product lifecycle: Manage the product line life cycle from concept stage to Launch, ensuring alignment with business goals and customer needs
• Define the product strategy and roadmap in alignment with company goals and vision
• Manage the product backlog and prioritize the features based on business and customer impact
• Prepare and review product requirements
• Run beta and pilot programs with early-stage products
• Go to market and Commercialization
• Develop and implement product marketing plans in collaboration with appropriate teams (pricing, campaigns for lead generation, product launching, event participation)
• Develop solid business cases for product development with revenue projections based on a clear market understanding
• Partner effectively with sales and sales enablement teams to prepare demos, sales artefacts
• Data driven decision making
• Iterate on product features based on user insights and data analysis.
• Monitor product performance and KPIs, implementing strategies to optimize user engagement, retention, and revenue
• Collaboration and communication
• Effectively communicate the product strategy, roadmap, and performance to key stakeholders across the organization
• Product Advocacy: Act as a product evangelist to build awareness and understanding among internal and external stakeholders
• Work cross-functionally with Engineering, UX, and business teams to ensure smooth execution and timely delivery
• Collaborate with senior management to create product plans and roadmaps and updated them about the progress
• Utilize tools like AHA, Jira, Slack, and Confluence to facilitate communication, project tracking and documentation
• Keep internal and external stakeholders abreast of the latest happenings and launches in a timely manner

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field. MBA or relevant advanced degree preferred. Past experience on a more technical product role is preferred
• Relevant certifications (e.g., Certified Scrum Product Owner, Agile Certified Product Manager) are a plus
• Continuous learning in product management methodologies and industry trends
• At least 5 years of experience as Product Manager
• Significant experience in product lifecycle management and working in Agile environment
• Proven track record of successfully launching and managing complex products from conception to delivery.
• Strong organizational٫ leadership and communication skills

Beneficial:

• Knowledge in AI especially Gen AI
• Knowledge in the development of research applications
• Knowledge in the domain of legal tech
• Strong analytical and problem-solving skills with a customer-centric mindset
• Very good team player and interaction skills
• You can work independently and are naturally curious
• Good with team communication applications (Slack, MS Teams, etc.)
• Comfortable with Jira, Confluence, Microsoft Office Suite (Project, Word, Excel, PowerPoint, Teams, Outlook)

• Owning 3-6-month roadmap for Kluwer Arbitration including discovery, design, delivery and Go-To-Market by working with right team members and stakeholders
• Voice of the customer and market
• Retrieve and analyze feedback from customers٫ stakeholders and other teams to shape requirements٫ features and end products
• Conduct market research, including market sizing, growth potential, and key players, to identify key segments and their unique needs, preferences, and behaviors
• Analyze the competition to understand their strengths, weaknesses and market positioning.
• Continuously monitor the market and competitive landscape to identify opportunities and threats to the product portfolio
• Product lifecycle: Manage the product line life cycle from concept stage to Launch, ensuring alignment with business goals and customer needs
• Define the product strategy and roadmap in alignment with company goals and vision
• Manage the product backlog and prioritize the features based on business and customer impact
• Prepare and review product requirements
• Run beta and pilot programs with early-stage products
• Go to market and Commercialization
• Develop and implement product marketing plans in collaboration with appropriate teams (pricing, campaigns for lead generation, product launching, event participation)
• Develop solid business cases for product development with revenue projections based on a clear market understanding
• Partner effectively with sales and sales enablement teams to prepare demos, sales artefacts
• Data driven decision making
• Iterate on product features based on user insights and data analysis.
• Monitor product performance and KPIs, implementing strategies to optimize user engagement, retention, and revenue
• Collaboration and communication
• Effectively communicate the product strategy, roadmap, and performance to key stakeholders across the organization
• Product Advocacy: Act as a product evangelist to build awareness and understanding among internal and external stakeholders
• Work cross-functionally with Engineering, UX, and business teams to ensure smooth execution and timely delivery
• Collaborate with senior management to create product plans and roadmaps and updated them about the progress
• Utilize tools like AHA, Jira, Slack, and Confluence to facilitate communication, project tracking and documentation
• Keep internal and external stakeholders abreast of the latest happenings and launches in a timely manne