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Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation, Proactive Approach, Guest Experience, Reservation Management, Local Knowledge, Adaptability, Multitasking, Positive Attitude, Conflict Resolution
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a commitment to maintaining a professional appearance.
Manager, Customer Success SMB at Klaviyo
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success, Account Management, Saas, Team Leadership, Metrics Driven, Program Management, Data Driven, Communication Skills, Salesforce, Gainsight, Ecommerce, Marketing Platforms, Ai, Forecasting, Health Scoring, Collaboration
Specialization
Candidates should have over 5 years of experience in Customer Success or related roles, with at least 2 years in a leadership position. Strong program management and data-driven skills are essential.
Experience Required
Minimum 5 year(s)
Senior Security Engineer at BDO in Australia
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cyber Security, Incident Response, Vulnerability Management, Identity And Access Management, Security Tools, Cloud Infrastructure, Iso 27001, Nist, Microsoft Azure, Communication Skills, Stakeholder Engagement, Problem Solving Skills, Forensic Support, Security Awareness, Documentation, Governance
Specialization
Candidates should have a degree in IT or a related field and experience in cyber/information security, preferably in professional services. Strong knowledge of security frameworks and hands-on experience with security tools are essential.
Experience Required
Minimum 5 year(s)
Customer Banking Specialist ShellHarbour Part time at Commonwealth Bank
Warilla, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Financial Advice, Retail Environment, Integrity, Technology Education, Financial Health Checks
Specialization
Candidates should have experience in delivering exceptional customer service, preferably in financial services, retail, or hospitality. Excellent communication skills and a genuine interest in building a career with CommBank are essential.
Development Team Lead at New South Wales Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Agile Development, Stakeholder Management, Application Development, Microsoft Technologies, Cloud Computing, Azure, Team Leadership, Software Project Management, Devops, Continuous Delivery, Itil, Itsm, Communication Skills, Quality Assurance, Jira, Azure Devops
Specialization
Candidates should have proven experience in managing multi-disciplinary teams and delivering complex software projects in both Agile and Waterfall environments. A strong technical background in Microsoft technologies and cloud platforms, along with excellent communication skills, is essential.
Experience Required
Minimum 5 year(s)
Senior Manager - Customer Experience at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Experience, Customer Onboarding, Kyc Refresh, Process Design, Transformational Change, Stakeholder Management, Business Process Management, Lean Six Sigma, Strategic Thinking, Commercial Acumen, Collaboration, Relationship Building, Customer Strategy, Planning, Execution
Specialization
Candidates should have 5-7 years of experience in business process or customer experience roles, preferably in financial services. A proven track record in driving transformational change and strong stakeholder management skills are essential.
Experience Required
Minimum 5 year(s)
Customer Sales Support Representative at Sandvik
Milton, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Problem Solving, Communication Skills, Teamwork, Flexibility, Microsoft Office, Crm Systems, E Commerce Systems, Technical Aptitude, Professionalism, Integrity, Positive Attitude, Proactive Approach, Phone Manner, Collaboration
Specialization
Candidates should have a minimum of two years' experience in customer-focused roles and demonstrate a strong work ethic. Excellent communication skills and a collaborative spirit are essential for success in this role.
Experience Required
Minimum 2 year(s)
J202510034 VP Sales & Operations APAC at Quadient
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sales Management, Operational Efficiency, Organizational Development, Partner Management, Strategic Planning, Customer Retention, Financial Management, Team Leadership, Recruitment, Training, Multi Channel Selling, On Premise Solutions, Saas Solutions, Value Based Selling, Matrix Management, Interpersonal Skills
Specialization
Candidates should have over 10 years of sales management experience, particularly in managing remote sales teams and local country partners. Strong operational experience and fluency in English are required, with additional language skills being advantageous.
Experience Required
Minimum 10 year(s)
Senior Software Engineer II at Zip Co Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Kotlin, Spring Boot, Microservices, Event Based Designs, Kafka, Relational Databases, Sql Server, Oracle, Postgres, Cloud Services, Aws, Kubernetes, Docker, Ci/Cd Pipelines, Coaching, Mentoring, Risk Management
Specialization
Demonstrated expertise in Kotlin and Spring Boot, along with proficiency in microservices and event-based designs. Experience with cloud services, relational databases, and an ability to coach and mentor others is also required.
Experience Required
Minimum 5 year(s)
Psychologist at Serco Plc
Clarence Valley Council, New South Wales, Australia - Full Time
Skills Needed
Psychological Assessments, Evidence Based Treatments, Clinical Supervision, Multidisciplinary Consultations, Therapeutic Counselling, Risk Assessments, Collaboration, Continuous Improvement, Mental Health Wellness Programs, Report Preparation, Community Partnerships, Forensic Mental Health, Ethical Behaviour, Evidence Based Practices, Social Variables, Clinical Practice
Specialization
Candidates must have professional registration as a Psychologist and the ability to integrate mental health theories into clinical practice. A commitment to prisoner rehabilitation and experience in delivering individual counselling is highly regarded.
Member Support Consultant | Mosman (full time) at Fitness and Lifestyle Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Communication, Customer Service, Sales, Problem Solving, Team Player, Goal Focused, Engagement, Motivation
Specialization
Candidates must hold a current First Aid & CPR certificate and possess strong communication skills. A problem-solving mindset and a customer-focused approach are essential for success in this role.
Maintenance Hand at Service Stream
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Specialization
No specific requirements are mentioned in the job posting. The position is suitable for candidates with limited experience.
Manager, Platform Delivery (Claims NZ & Inbound/Storage) at IAG AUS
Sydney, New South Wales, Australia - Full Time
Skills Needed
Technology Delivery, Platform Operations, Leadership, Applications Development, Vendor Management, Technology Strategy, Architecture, Agile, Itil, Lean Six Sigma
Specialization
Proven experience in technology delivery and platform operations is required. A deep understanding of technology strategy, architecture, and delivery practices is essential.
Experience Required
Minimum 5 year(s)
Cleaner at Ventia
Muswellbrook, New South Wales, Australia - Full Time
Skills Needed
Communication, Task Prioritization, Cleaning Experience, Team Collaboration, Independent Work
Specialization
Candidates should have a proven ability to communicate clearly and prioritize tasks efficiently. Cleaning experience is an advantage, and the ability to work independently and collaboratively is essential.
Assistant Restaurant Manager - Bateau Bay at Guzman y Gomez
Bateau Bay, New South Wales, Australia - Full Time
Skills Needed
Leadership Experience, Customer Service, Interpersonal Skills, Communication Skills, Kpi Achievement
Specialization
Candidates should have leadership experience in a fast-paced environment and a proven track record of delivering outstanding customer service. Exceptional interpersonal and communication skills are essential, along with past success in achieving KPIs.
Experience Required
Minimum 2 year(s)
DevOps Engineer at Momentus Technologies
Sydney, New South Wales, Australia - Full Time
Skills Needed
Devops Engineering, Site Reliability Engineering, Datadog, Dynatrace, Scripting, Object Oriented Programming, Sql, Nosql, Cloud Services, Azure, Aws, Gcp, Ci/Cd, Code Reviews, Monitoring, Automation
Specialization
The ideal candidate should have over 3 years of experience in DevOps and Site Reliability Engineering, with expertise in observability tools and cloud platforms. Strong communication skills and the ability to work independently are essential.
Experience Required
Minimum 2 year(s)
Early Careers Advisor/Senior Advisor - APAC at CLYDE CO US LLP
Sydney, New South Wales, Australia - Full Time
Skills Needed
Early Careers Recruitment, Program Management, Stakeholder Management, Assessment Centres, Innovative Thinking, Relationship Building, Organizational Skills, Analytical Skills, Communication Skills, Team Player, Attention To Detail, Self Motivated, Resilient, Proactive, Flexible, Creative
Specialization
Candidates should have previous early careers or bulk recruitment experience at a Senior Coordinator or Advisor level. Strong communication, organizational, and relationship-building skills are essential, along with the ability to innovate and improve processes.
Experience Required
Minimum 2 year(s)
MECCA Narellan - Zone Manager at Mecca Brands
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Customer Service, Team Motivation, Communication, Coaching, Retail Management, Kpi Achievement, Upskilling
Specialization
Prior experience in leading large retail teams is required. Candidates must be available to work late evenings and weekends.
Experience Required
Minimum 2 year(s)
Strata Cleaner - Little Bay at Excel Building Management
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cleaning Experience, Service Focused Attitude, Good English Skills, Attention To Detail, Professionalism, Reliability, Honesty, Punctuality, Positive Attitude
Specialization
Previous cleaning experience is required along with a friendly, service-focused attitude. Candidates should have good English communication skills and a high attention to detail.
Customer Service Positions – UOW Science Space at University of Wollongong
Wollongong, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Science Education, Communication, Teamwork, Problem Solving, Administrative Skills, Operations Coordination, Fast Paced Environment
Specialization
Candidates should have a passion for science and experience in customer-facing roles. Strong communication and teamwork skills are essential for success in this dynamic environment.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

40.05

Posted On

15 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Time Management, Professional Presentation, Proactive Approach, Guest Experience, Reservation Management, Local Knowledge, Adaptability, Multitasking, Positive Attitude, Conflict Resolution

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Casuarina Santai Resort are looking for a full-time Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): Shift times scheduled within 7:00am to 11:00pm Rotating roster across Monday to Sunday Full time and Casual positions available at this property. Immediate start available Hourly rates for Full Time (excluding super): Monday - Friday: $26.70 per hour Saturday: $33.38 per hour Sunday: $40.05 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Guest Service Agent is responsible for providing a warm reception to guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries. They will also maintain communication with guests and assist with reservations and local recommendations.
Guest Service Agent - Full Time at Minor International
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation, Proactive Approach, Guest Experience, Reservation Management, Local Knowledge, Adaptability, Multitasking, Positive Attitude, Conflict Resolution
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a commitment to maintaining a professional appearance.
Manager, Customer Success SMB at Klaviyo
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success, Account Management, Saas, Team Leadership, Metrics Driven, Program Management, Data Driven, Communication Skills, Salesforce, Gainsight, Ecommerce, Marketing Platforms, Ai, Forecasting, Health Scoring, Collaboration
Specialization
Candidates should have over 5 years of experience in Customer Success or related roles, with at least 2 years in a leadership position. Strong program management and data-driven skills are essential.
Experience Required
Minimum 5 year(s)
Senior Security Engineer at BDO in Australia
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cyber Security, Incident Response, Vulnerability Management, Identity And Access Management, Security Tools, Cloud Infrastructure, Iso 27001, Nist, Microsoft Azure, Communication Skills, Stakeholder Engagement, Problem Solving Skills, Forensic Support, Security Awareness, Documentation, Governance
Specialization
Candidates should have a degree in IT or a related field and experience in cyber/information security, preferably in professional services. Strong knowledge of security frameworks and hands-on experience with security tools are essential.
Experience Required
Minimum 5 year(s)
Customer Banking Specialist ShellHarbour Part time at Commonwealth Bank
Warilla, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Financial Advice, Retail Environment, Integrity, Technology Education, Financial Health Checks
Specialization
Candidates should have experience in delivering exceptional customer service, preferably in financial services, retail, or hospitality. Excellent communication skills and a genuine interest in building a career with CommBank are essential.
Development Team Lead at New South Wales Government
Sydney, New South Wales, Australia - Full Time
Skills Needed
Agile Development, Stakeholder Management, Application Development, Microsoft Technologies, Cloud Computing, Azure, Team Leadership, Software Project Management, Devops, Continuous Delivery, Itil, Itsm, Communication Skills, Quality Assurance, Jira, Azure Devops
Specialization
Candidates should have proven experience in managing multi-disciplinary teams and delivering complex software projects in both Agile and Waterfall environments. A strong technical background in Microsoft technologies and cloud platforms, along with excellent communication skills, is essential.
Experience Required
Minimum 5 year(s)
Senior Manager - Customer Experience at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Experience, Customer Onboarding, Kyc Refresh, Process Design, Transformational Change, Stakeholder Management, Business Process Management, Lean Six Sigma, Strategic Thinking, Commercial Acumen, Collaboration, Relationship Building, Customer Strategy, Planning, Execution
Specialization
Candidates should have 5-7 years of experience in business process or customer experience roles, preferably in financial services. A proven track record in driving transformational change and strong stakeholder management skills are essential.
Experience Required
Minimum 5 year(s)
Customer Sales Support Representative at Sandvik
Milton, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Problem Solving, Communication Skills, Teamwork, Flexibility, Microsoft Office, Crm Systems, E Commerce Systems, Technical Aptitude, Professionalism, Integrity, Positive Attitude, Proactive Approach, Phone Manner, Collaboration
Specialization
Candidates should have a minimum of two years' experience in customer-focused roles and demonstrate a strong work ethic. Excellent communication skills and a collaborative spirit are essential for success in this role.
Experience Required
Minimum 2 year(s)
J202510034 VP Sales & Operations APAC at Quadient
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sales Management, Operational Efficiency, Organizational Development, Partner Management, Strategic Planning, Customer Retention, Financial Management, Team Leadership, Recruitment, Training, Multi Channel Selling, On Premise Solutions, Saas Solutions, Value Based Selling, Matrix Management, Interpersonal Skills
Specialization
Candidates should have over 10 years of sales management experience, particularly in managing remote sales teams and local country partners. Strong operational experience and fluency in English are required, with additional language skills being advantageous.
Experience Required
Minimum 10 year(s)
Senior Software Engineer II at Zip Co Limited
Sydney, New South Wales, Australia - Full Time
Skills Needed
Kotlin, Spring Boot, Microservices, Event Based Designs, Kafka, Relational Databases, Sql Server, Oracle, Postgres, Cloud Services, Aws, Kubernetes, Docker, Ci/Cd Pipelines, Coaching, Mentoring, Risk Management
Specialization
Demonstrated expertise in Kotlin and Spring Boot, along with proficiency in microservices and event-based designs. Experience with cloud services, relational databases, and an ability to coach and mentor others is also required.
Experience Required
Minimum 5 year(s)
Psychologist at Serco Plc
Clarence Valley Council, New South Wales, Australia - Full Time
Skills Needed
Psychological Assessments, Evidence Based Treatments, Clinical Supervision, Multidisciplinary Consultations, Therapeutic Counselling, Risk Assessments, Collaboration, Continuous Improvement, Mental Health Wellness Programs, Report Preparation, Community Partnerships, Forensic Mental Health, Ethical Behaviour, Evidence Based Practices, Social Variables, Clinical Practice
Specialization
Candidates must have professional registration as a Psychologist and the ability to integrate mental health theories into clinical practice. A commitment to prisoner rehabilitation and experience in delivering individual counselling is highly regarded.
Member Support Consultant | Mosman (full time) at Fitness and Lifestyle Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Communication, Customer Service, Sales, Problem Solving, Team Player, Goal Focused, Engagement, Motivation
Specialization
Candidates must hold a current First Aid & CPR certificate and possess strong communication skills. A problem-solving mindset and a customer-focused approach are essential for success in this role.
Maintenance Hand at Service Stream
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Specialization
No specific requirements are mentioned in the job posting. The position is suitable for candidates with limited experience.
Manager, Platform Delivery (Claims NZ & Inbound/Storage) at IAG AUS
Sydney, New South Wales, Australia - Full Time
Skills Needed
Technology Delivery, Platform Operations, Leadership, Applications Development, Vendor Management, Technology Strategy, Architecture, Agile, Itil, Lean Six Sigma
Specialization
Proven experience in technology delivery and platform operations is required. A deep understanding of technology strategy, architecture, and delivery practices is essential.
Experience Required
Minimum 5 year(s)
Cleaner at Ventia
Muswellbrook, New South Wales, Australia - Full Time
Skills Needed
Communication, Task Prioritization, Cleaning Experience, Team Collaboration, Independent Work
Specialization
Candidates should have a proven ability to communicate clearly and prioritize tasks efficiently. Cleaning experience is an advantage, and the ability to work independently and collaboratively is essential.
Assistant Restaurant Manager - Bateau Bay at Guzman y Gomez
Bateau Bay, New South Wales, Australia - Full Time
Skills Needed
Leadership Experience, Customer Service, Interpersonal Skills, Communication Skills, Kpi Achievement
Specialization
Candidates should have leadership experience in a fast-paced environment and a proven track record of delivering outstanding customer service. Exceptional interpersonal and communication skills are essential, along with past success in achieving KPIs.
Experience Required
Minimum 2 year(s)
DevOps Engineer at Momentus Technologies
Sydney, New South Wales, Australia - Full Time
Skills Needed
Devops Engineering, Site Reliability Engineering, Datadog, Dynatrace, Scripting, Object Oriented Programming, Sql, Nosql, Cloud Services, Azure, Aws, Gcp, Ci/Cd, Code Reviews, Monitoring, Automation
Specialization
The ideal candidate should have over 3 years of experience in DevOps and Site Reliability Engineering, with expertise in observability tools and cloud platforms. Strong communication skills and the ability to work independently are essential.
Experience Required
Minimum 2 year(s)
Early Careers Advisor/Senior Advisor - APAC at CLYDE CO US LLP
Sydney, New South Wales, Australia - Full Time
Skills Needed
Early Careers Recruitment, Program Management, Stakeholder Management, Assessment Centres, Innovative Thinking, Relationship Building, Organizational Skills, Analytical Skills, Communication Skills, Team Player, Attention To Detail, Self Motivated, Resilient, Proactive, Flexible, Creative
Specialization
Candidates should have previous early careers or bulk recruitment experience at a Senior Coordinator or Advisor level. Strong communication, organizational, and relationship-building skills are essential, along with the ability to innovate and improve processes.
Experience Required
Minimum 2 year(s)
MECCA Narellan - Zone Manager at Mecca Brands
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Customer Service, Team Motivation, Communication, Coaching, Retail Management, Kpi Achievement, Upskilling
Specialization
Prior experience in leading large retail teams is required. Candidates must be available to work late evenings and weekends.
Experience Required
Minimum 2 year(s)
Strata Cleaner - Little Bay at Excel Building Management
Sydney, New South Wales, Australia - Full Time
Skills Needed
Cleaning Experience, Service Focused Attitude, Good English Skills, Attention To Detail, Professionalism, Reliability, Honesty, Punctuality, Positive Attitude
Specialization
Previous cleaning experience is required along with a friendly, service-focused attitude. Candidates should have good English communication skills and a high attention to detail.
Customer Service Positions – UOW Science Space at University of Wollongong
Wollongong, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Science Education, Communication, Teamwork, Problem Solving, Administrative Skills, Operations Coordination, Fast Paced Environment
Specialization
Candidates should have a passion for science and experience in customer-facing roles. Strong communication and teamwork skills are essential for success in this dynamic environment.
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