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Night Audit/Receptionist at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Opera Cloud Pms, Night Audit, Guest Relations, Front Office Operations, Problem Solving, Communication Skills, Account Balancing, Emergency Management, Reservations Management, Pci Compliance
Specialization
Requires 2+ years of luxury hotel experience and a full driver's license for guest vehicle parking. Proficiency in Opera Cloud and the ability to obtain an LCQ or manager's certificate is required.
Experience Required
Minimum 2 year(s)
Cafe Assistant - Part-time at Summerset
Te Kamo, Northland, New Zealand - Full Time
Skills Needed
Barista Skills, Customer Service, Food Preparation, Cash Handling, Multitasking, Communication, Hospitality, Catering
Specialization
Candidates must have previous hospitality or cafe experience and superb barista skills. A warm, friendly personality and the ability to work both independently and as part of a team are essential.
Housekeeper/Laundry Assistant -Casual at Summerset
Nelson, Nelson, New Zealand - Full Time
Skills Needed
Housekeeping, Laundry Management, Infection Control, Health And Safety, Aged Care, Hospitality, Attention To Detail, Interpersonal Communication
Specialization
Candidates should have housekeeping experience in healthcare or hospitality and be physically fit. Flexibility to pick up casual shifts on short notice and a genuine interest in aged care are required.
Housekeeper/Laundry Assistant - Casual at Summerset
Mount Wellington, Auckland Region, New Zealand - Full Time
Skills Needed
Housekeeping, Laundry Management, Infection Control, Health And Safety, Aged Care, Cleaning, Hospitality, Attention To Detail
Specialization
Candidates should have housekeeping experience, preferably in healthcare or hospitality, and be physically fit. A genuine interest in aged care is required, though full training is provided for those without specific experience.
Senior Meeting & Events Co-Ordinator at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Reactive Sales, Event Coordination, Proposal Writing, Client Relationship Management, Cross Functional Collaboration, Organizational Skills, Hotel Systems Knowledge, Brand Standard Compliance, Revenue Driving, Event Execution
Specialization
Requires a minimum of 2 years of experience in proactive or reactive sales within a hospitality or events environment. Must possess strong communication, organizational skills, and proficiency in hotel systems and proposal writing.
Experience Required
Minimum 2 year(s)
Human Resources Coordinator | Holiday Inn Auckland Airport at IHG Career
Māngere-Ōtāhuhu, Auckland, New Zealand - Full Time
Skills Needed
Recruitment, Onboarding, Payroll Administration, Employee Relations, Compliance, Time Management, Organizational Skills, Confidentiality, Performance Review Coordination, Hr Administration
Specialization
Candidates must have relevant academic qualifications and previous experience in an HR administration or coordination role. Strong organizational skills, a proactive mindset, and high attention to detail are required.
Experience Required
Minimum 2 year(s)
F&B Service Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Guest Service, Food And Beverage Service, Table Setting, Communication, Cleaning And Maintenance, Relationship Building, Time Management, Problem Solving
Specialization
Candidates should have relevant experience in a similar role and valid working rights in New Zealand. A self-motivated attitude and the ability to perform physical tasks in a fast-paced environment are required.
Financial Controller at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Financial Management, Internal Audit, Budgeting, Forecasting, Financial Accounting, Stakeholder Management, Leadership, Data Analysis, Opera, Pos, Microsoft Excel, Microsoft Powerpoint
Specialization
Requires a tertiary qualification in Accounting or Finance and CA/CPA certification. Candidates must have at least 3 years of experience in a similar hospitality role, preferably in a multi-hotel environment.
Experience Required
Minimum 2 year(s)
Guest Services Agent / Porter at HIND Management
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
Customer Service, Hospitality Management, Front Desk Operations, Porter Duties, Valet Parking, Time Management, Attention To Detail, Communication, Teamwork, Problem Solving, Multitasking, Guest Relations
Specialization
Candidates need a full New Zealand Driver's licence and preferably at least one year of customer service or hospitality experience. A NZQF level 2 or 3 qualification is preferred but can be substituted by relevant experience.
Food & Beverage Supervisor at Accor
Rotorua, Bay of Plenty, New Zealand - Full Time
Skills Needed
Leadership, Guest Service, Team Management, Food Safety, Hygiene Standards, Pos Systems, Cash Handling, Roster Planning, Inventory Management, Upselling, Time Management, Communication Skills, Conflict Resolution, Event Supervision, Staff Coaching, Operational Efficiency
Specialization
Requires at least 3 years of hospitality experience with at least 1 year in a supervisory role. Must have strong leadership skills and a sound understanding of food safety and health and safety requirements.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Customer Service, Guest Relations, Property Management Systems, Communication Skills, Problem Resolution, Reservation Processing, Professional Presentation, Time Management
Specialization
Candidates must have a demonstrated background in hospitality or customer-facing environments with exceptional communication skills. Full commitment to a rotating roster, including weekends and public holidays, is required.
Guest Experience Host at Travel Leisure Co
Pauanui, Waikato Region, New Zealand - Full Time
Skills Needed
Customer Service, Sales Appointment Generation, Rapport Building, Interpersonal Communication, Problem Solving, Computer Literacy, Opera Pms, Professional Grooming
Specialization
Fluency in English and a passion for customer service are essential, though previous hotel experience is only desirable. Candidates must be able to work a flexible schedule including weekends, public holidays, and nights.
Front Offfice Manager at Minor International
Wellington, Wellington, New Zealand - Full Time
Skills Needed
People Management, Customer Service, Written Communication, Verbal Communication, Trust Accounting, Team Leadership, Conflict Resolution, Roster Management, Recruitment Support, Guest Relations
Specialization
Requires at least 2 years of supervisory experience in a hotel or resort environment. Candidates must possess strong leadership skills, a positive attitude, and the ability to work a flexible rotating roster.
Experience Required
Minimum 2 year(s)
Hotel Porter at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Guest Relations, Luggage Handling, Valet Parking, Communication, Customer Service, Time Management, Physical Stamina, Interpersonal Skills
Specialization
Candidates must possess a valid New Zealand Driver License and the legal right to work in New Zealand. Physical fitness to lift at least 30kg and the ability to work a rotating roster including weekends and holidays are required.
Food & Beverage Supervisor at Accor
Rotorua, Bay of Plenty, New Zealand - Full Time
Skills Needed
Leadership, Guest Service, Team Supervision, Food Safety, Hygiene Standards, Pos Systems, Cash Handling, Roster Planning, Inventory Management, Upselling, Time Management, Communication Skills, Conflict Resolution, Event Coordination, Staff Coaching, Health And Safety Compliance
Specialization
Requires at least 3 years of hospitality experience with at least 1 year in a supervisory role. Must possess strong leadership skills and a sound understanding of food safety and health and safety requirements.
Experience Required
Minimum 2 year(s)
Maintenance Technician at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Plumbing, Electrical Maintenance, Refrigeration, Hvac Maintenance, Preventative Maintenance, Corrective Maintenance, Troubleshooting, Plant Inspection, Water Reticulation Systems, Property Maintenance Systems, Communication Skills, Time Management
Specialization
Requires previous experience in hotel maintenance and knowledge of maintenance strategies. Candidates must be self-motivated, reliable, and able to work flexibly in both team and unsupervised settings.
Experience Required
Minimum 2 year(s)
Maintenance Technician at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Carpentry, Electrical, Plumbing, Hvac, Painting, Computer Skills, Time Management, Problem Solving, Organizational Skills, Communication Skills
Specialization
Previous experience in a maintenance role is ideal, with a preference for a trade background in carpentry, electrical, or plumbing. Candidates must be physically fit and flexible to work weekend shifts.
Experience Required
Minimum 2 year(s)
Food and Beverage Attendant at HIND Management
Kaikōura, Canterbury, New Zealand - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Point Of Sale Operation, Communication Skills, Table Setting, Order Taking, Complaint Resolution, Time Management, Teamwork, Hygiene Standards
Specialization
Candidates should have a passion for hospitality and experience in customer-facing roles, with a valid right to work in New Zealand. A NZQF Level 2 or 3 qualification is required, though two years of relevant experience may substitute for formal education.
Experience Required
Minimum 2 year(s)
Director of Revenue at Accor
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Revenue Management, Pricing Strategy, Inventory Management, Market Analysis, Financial Forecasting, Distribution Channel Management, Budgeting, Stakeholder Management, Ideas, Excel, Tars, Opera, Str Intelligence, Competitive Analysis, Strategic Planning, Leadership
Specialization
Requires a degree in Hospitality, Hotel Management, or Business with 5-7 years of full-time revenue management experience. Proficiency in IDeaS, Opera, and Excel is essential, along with strong communication and negotiation skills.
Experience Required
Minimum 5 year(s)
Room Attendant at Travel Leisure Co
Wānaka, Otago, New Zealand - Full Time
Skills Needed
Cleaning Standards, Customer Service, Attention To Detail, Housekeeping, Hygiene Maintenance
Specialization
Previous hotel experience is desirable but not essential, and no formal qualifications are required. Candidates must be motivated, detail-oriented, and available to work a flexible rotating roster including weekends and holidays.
Night Audit/Receptionist at Accor
Auckland, Auckland, New Zealand -
Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

62000.0

Posted On

21 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Opera Cloud PMS, Night Audit, Guest Relations, Front Office Operations, Problem Solving, Communication Skills, Account Balancing, Emergency Management, Reservations Management, PCI Compliance

Industry

Hospitality

Description
Company Description SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garde design and creative approach to the world of luxury. SO/ Auckland is located in the heart of Auckland's CBD. With views of the Waitematā Harbour and city, across 16 floors and 130 design-led rooms. We are currently look for a Permanent Full-Time (40 Hours per Week) Night Auditor/Receptionist who is hands on and has a keen eye for detail to help us deliver the best Guest Experience! We welcome you to join us in the front row at SO/ Auckland and become a part of Accor's lifestyle brand collective Ennismore! This is a dual role that works across a 7-day rotating roster including day and night shifts. Job Description This is a great opportunity for someone looking to take the next step in their career. It provides you with the chance to build upon your current skillset. The Role This role is required to work overnights, and also includes day shifts - This is a dual role that works across a 7-day rotating roster including day and night shifts. Check in and Check out guests and maintain accounts ensuring that all charges are accurate and posted on a timely basis Open communication channels between Hotel guests and all Hotel departments Positively respond to all queries (both internal and external), redirect to departments as required Assist with car / hotel doors and guest luggage and ensure timely delivery of guest car/luggage Ensure the appearance of the guest services desk, hotel lobby and forecourt is immaculately presented at all times Assist with guest reservations and ensure guest requests are actioned and documented Assisting late guest arrivals and early departures ensuring that room allocations and check in check out processes follow set procedures and are customer focused Knowledge in Opera Cloud PMS and balancing procedures. Run reports and draw up statistical information as required by finance policies and procedures Compile Night Audit day pack reports and documents in accordance with PCI Compliance, distributing to specific departments in a timely manner as required Complete computer system backups and save in accordance with finance policies and procedures Assist night services including room service, OTS, car parking and porter services, ensuring guest arrivals and departures are as efficient as possible Qualifications About You 2+ years previous experience in a luxury/lifestyle hotel environment Excellent written and communication skills Full driver’s licence is essential, as you will be responsible for receiving and parking guest vehicles between the hours of 11:00pm and 7:00am Knowledge about the local area highly advantageous Knowledge of OPERA Cloud highly advantageous Flexibility to work rotating roster and work weekends and/or public holidays Previous experience in the hospitality industry, preferably in a night shift capacity Prior reservations experience is advantageous, as hospitality operates 24 hours a day Excellent communication and interpersonal abilities Ability to remain calm under pressure and manage emergency situations effectively Strong problem-solving skills and attention to detail Proficiency in hotel management software and front office systems An LCQ certificate or the willingness to obtain one, along with a manager's certificate, will be required. Additional Information SO/ Benefits Staff meal while on shift Uniform laundered International accommodation and retail discounts across varying Ennismore & Accor Hotels properties Family & Friends Hotel Discounts Opportunities for further development and worldwide career progression within Ennismore/ Accor Annual reward of a free night's accommodation at the hotel and additional perks! Annual Salary of $62,000 in a Full Time permanent role – 40 hours guaranteed per week. Our Commitment To Diversity & Inclusion We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. we offer reasonable adjustments to support you. if you require an adjustment to be made during the recruitment process, you're welcome to let us know. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time Compensation: up to NZD 62000 - yearly

How To Apply:

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Responsibilities
Manage guest check-ins and check-outs while performing night audit procedures and financial reporting. Provide high-quality guest services, including luggage assistance and vehicle parking, across a rotating day and night shift roster.
Night Audit/Receptionist at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Opera Cloud Pms, Night Audit, Guest Relations, Front Office Operations, Problem Solving, Communication Skills, Account Balancing, Emergency Management, Reservations Management, Pci Compliance
Specialization
Requires 2+ years of luxury hotel experience and a full driver's license for guest vehicle parking. Proficiency in Opera Cloud and the ability to obtain an LCQ or manager's certificate is required.
Experience Required
Minimum 2 year(s)
Cafe Assistant - Part-time at Summerset
Te Kamo, Northland, New Zealand - Full Time
Skills Needed
Barista Skills, Customer Service, Food Preparation, Cash Handling, Multitasking, Communication, Hospitality, Catering
Specialization
Candidates must have previous hospitality or cafe experience and superb barista skills. A warm, friendly personality and the ability to work both independently and as part of a team are essential.
Housekeeper/Laundry Assistant -Casual at Summerset
Nelson, Nelson, New Zealand - Full Time
Skills Needed
Housekeeping, Laundry Management, Infection Control, Health And Safety, Aged Care, Hospitality, Attention To Detail, Interpersonal Communication
Specialization
Candidates should have housekeeping experience in healthcare or hospitality and be physically fit. Flexibility to pick up casual shifts on short notice and a genuine interest in aged care are required.
Housekeeper/Laundry Assistant - Casual at Summerset
Mount Wellington, Auckland Region, New Zealand - Full Time
Skills Needed
Housekeeping, Laundry Management, Infection Control, Health And Safety, Aged Care, Cleaning, Hospitality, Attention To Detail
Specialization
Candidates should have housekeeping experience, preferably in healthcare or hospitality, and be physically fit. A genuine interest in aged care is required, though full training is provided for those without specific experience.
Senior Meeting & Events Co-Ordinator at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Reactive Sales, Event Coordination, Proposal Writing, Client Relationship Management, Cross Functional Collaboration, Organizational Skills, Hotel Systems Knowledge, Brand Standard Compliance, Revenue Driving, Event Execution
Specialization
Requires a minimum of 2 years of experience in proactive or reactive sales within a hospitality or events environment. Must possess strong communication, organizational skills, and proficiency in hotel systems and proposal writing.
Experience Required
Minimum 2 year(s)
Human Resources Coordinator | Holiday Inn Auckland Airport at IHG Career
Māngere-Ōtāhuhu, Auckland, New Zealand - Full Time
Skills Needed
Recruitment, Onboarding, Payroll Administration, Employee Relations, Compliance, Time Management, Organizational Skills, Confidentiality, Performance Review Coordination, Hr Administration
Specialization
Candidates must have relevant academic qualifications and previous experience in an HR administration or coordination role. Strong organizational skills, a proactive mindset, and high attention to detail are required.
Experience Required
Minimum 2 year(s)
F&B Service Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Guest Service, Food And Beverage Service, Table Setting, Communication, Cleaning And Maintenance, Relationship Building, Time Management, Problem Solving
Specialization
Candidates should have relevant experience in a similar role and valid working rights in New Zealand. A self-motivated attitude and the ability to perform physical tasks in a fast-paced environment are required.
Financial Controller at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Financial Management, Internal Audit, Budgeting, Forecasting, Financial Accounting, Stakeholder Management, Leadership, Data Analysis, Opera, Pos, Microsoft Excel, Microsoft Powerpoint
Specialization
Requires a tertiary qualification in Accounting or Finance and CA/CPA certification. Candidates must have at least 3 years of experience in a similar hospitality role, preferably in a multi-hotel environment.
Experience Required
Minimum 2 year(s)
Guest Services Agent / Porter at HIND Management
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
Customer Service, Hospitality Management, Front Desk Operations, Porter Duties, Valet Parking, Time Management, Attention To Detail, Communication, Teamwork, Problem Solving, Multitasking, Guest Relations
Specialization
Candidates need a full New Zealand Driver's licence and preferably at least one year of customer service or hospitality experience. A NZQF level 2 or 3 qualification is preferred but can be substituted by relevant experience.
Food & Beverage Supervisor at Accor
Rotorua, Bay of Plenty, New Zealand - Full Time
Skills Needed
Leadership, Guest Service, Team Management, Food Safety, Hygiene Standards, Pos Systems, Cash Handling, Roster Planning, Inventory Management, Upselling, Time Management, Communication Skills, Conflict Resolution, Event Supervision, Staff Coaching, Operational Efficiency
Specialization
Requires at least 3 years of hospitality experience with at least 1 year in a supervisory role. Must have strong leadership skills and a sound understanding of food safety and health and safety requirements.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Customer Service, Guest Relations, Property Management Systems, Communication Skills, Problem Resolution, Reservation Processing, Professional Presentation, Time Management
Specialization
Candidates must have a demonstrated background in hospitality or customer-facing environments with exceptional communication skills. Full commitment to a rotating roster, including weekends and public holidays, is required.
Guest Experience Host at Travel Leisure Co
Pauanui, Waikato Region, New Zealand - Full Time
Skills Needed
Customer Service, Sales Appointment Generation, Rapport Building, Interpersonal Communication, Problem Solving, Computer Literacy, Opera Pms, Professional Grooming
Specialization
Fluency in English and a passion for customer service are essential, though previous hotel experience is only desirable. Candidates must be able to work a flexible schedule including weekends, public holidays, and nights.
Front Offfice Manager at Minor International
Wellington, Wellington, New Zealand - Full Time
Skills Needed
People Management, Customer Service, Written Communication, Verbal Communication, Trust Accounting, Team Leadership, Conflict Resolution, Roster Management, Recruitment Support, Guest Relations
Specialization
Requires at least 2 years of supervisory experience in a hotel or resort environment. Candidates must possess strong leadership skills, a positive attitude, and the ability to work a flexible rotating roster.
Experience Required
Minimum 2 year(s)
Hotel Porter at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Guest Relations, Luggage Handling, Valet Parking, Communication, Customer Service, Time Management, Physical Stamina, Interpersonal Skills
Specialization
Candidates must possess a valid New Zealand Driver License and the legal right to work in New Zealand. Physical fitness to lift at least 30kg and the ability to work a rotating roster including weekends and holidays are required.
Food & Beverage Supervisor at Accor
Rotorua, Bay of Plenty, New Zealand - Full Time
Skills Needed
Leadership, Guest Service, Team Supervision, Food Safety, Hygiene Standards, Pos Systems, Cash Handling, Roster Planning, Inventory Management, Upselling, Time Management, Communication Skills, Conflict Resolution, Event Coordination, Staff Coaching, Health And Safety Compliance
Specialization
Requires at least 3 years of hospitality experience with at least 1 year in a supervisory role. Must possess strong leadership skills and a sound understanding of food safety and health and safety requirements.
Experience Required
Minimum 2 year(s)
Maintenance Technician at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Plumbing, Electrical Maintenance, Refrigeration, Hvac Maintenance, Preventative Maintenance, Corrective Maintenance, Troubleshooting, Plant Inspection, Water Reticulation Systems, Property Maintenance Systems, Communication Skills, Time Management
Specialization
Requires previous experience in hotel maintenance and knowledge of maintenance strategies. Candidates must be self-motivated, reliable, and able to work flexibly in both team and unsupervised settings.
Experience Required
Minimum 2 year(s)
Maintenance Technician at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Carpentry, Electrical, Plumbing, Hvac, Painting, Computer Skills, Time Management, Problem Solving, Organizational Skills, Communication Skills
Specialization
Previous experience in a maintenance role is ideal, with a preference for a trade background in carpentry, electrical, or plumbing. Candidates must be physically fit and flexible to work weekend shifts.
Experience Required
Minimum 2 year(s)
Food and Beverage Attendant at HIND Management
Kaikōura, Canterbury, New Zealand - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Point Of Sale Operation, Communication Skills, Table Setting, Order Taking, Complaint Resolution, Time Management, Teamwork, Hygiene Standards
Specialization
Candidates should have a passion for hospitality and experience in customer-facing roles, with a valid right to work in New Zealand. A NZQF Level 2 or 3 qualification is required, though two years of relevant experience may substitute for formal education.
Experience Required
Minimum 2 year(s)
Director of Revenue at Accor
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Revenue Management, Pricing Strategy, Inventory Management, Market Analysis, Financial Forecasting, Distribution Channel Management, Budgeting, Stakeholder Management, Ideas, Excel, Tars, Opera, Str Intelligence, Competitive Analysis, Strategic Planning, Leadership
Specialization
Requires a degree in Hospitality, Hotel Management, or Business with 5-7 years of full-time revenue management experience. Proficiency in IDeaS, Opera, and Excel is essential, along with strong communication and negotiation skills.
Experience Required
Minimum 5 year(s)
Room Attendant at Travel Leisure Co
Wānaka, Otago, New Zealand - Full Time
Skills Needed
Cleaning Standards, Customer Service, Attention To Detail, Housekeeping, Hygiene Maintenance
Specialization
Previous hotel experience is desirable but not essential, and no formal qualifications are required. Candidates must be motivated, detail-oriented, and available to work a flexible rotating roster including weekends and holidays.