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Case Manager at Serco Plc
Ōtara-Papatoetoe, Auckland, New Zealand - Full Time
Skills Needed
Case Management, Rehabilitation, Communication Skills, Cultural Competence, Report Writing, It Skills, Stakeholder Liaison, Community Engagement, Understanding Of Te Tiriti O Waitangi, Tikanga Māori, Kaupapa Māori, Motivational Skills, Assessment Skills, Behavioral Change, Reintegration Practices, Criminal Justice Knowledge
Specialization
To be successful, you should have knowledge and experience working effectively with Māori and Pasifika people, along with a relevant tertiary qualification. Strong communication skills and an understanding of contemporary issues related to Te Tiriti o Waitangi are also essential.
Experience Required
Minimum 2 year(s)
Marketing & Engagement Director at World Vision
Maungakiekie-Tāmaki, Auckland, New Zealand - Full Time
Skills Needed
Strategic Leadership, Digital Transformation, Fundraising Growth, Brand Storytelling, People Leadership, Commercial Acumen, Public Communication, Data Driven Decision Making, Innovation, Agile Culture, Emotional Intelligence, Engagement With Te Ao Māori, Team Coaching, Supporter Experience, Campaign Management, Budget Management
Specialization
Candidates should have over 10 years of senior leadership experience in marketing, digital, or fundraising. A proven track record in leading transformation and managing large budgets is essential.
Experience Required
Minimum 10 year(s)
Delivery Driver at EASTERN WAREHOUSE DISTRIBUTORS LLC
, Canterbury, New Zealand - Full Time
Skills Needed
Delivery, Customer Service, Safety Conscious, Clean Driving Record, Loading, Unloading, Order Accuracy, Route Mastery
Specialization
Ideal candidates should be safety-conscious and customer-oriented. A clean driving record is essential for this role.
Corporate Communications Lead at Heartland Bank Ltd
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Corporate Communications, Media Relations, Government Relations, Time Management, Detail Orientation, Strategic Advice, Proactive Approach, Collaboration
Specialization
Proven track record in corporate communications, ideally within a listed company or regulated industry. Strong media relations experience and ability to work with senior leaders are essential.
Experience Required
Minimum 5 year(s)
Learn to Swim Instructor at Auckland Council
Auckland City 1010, , New Zealand - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Programme Leader (Academic) – Interprofessional Education Programme (Tairāw at University of Otago
Kaimanawa Forest Park, Manawatu-Wanganui Region, New Zealand - Full Time
Skills Needed
Health Professional Education, Coordination Skills, Teamwork Skills, Community Connections, Hauora Māori Knowledge, Interprofessional Education, Cultural Competency, Project Management Skills, Communication Skills, Flexibility, Educational Experience, Rural Health Appreciation, Student Support, Clinical Practice, Stakeholder Engagement, Cultural Protocols, Interprofessional Collaboration
Specialization
Candidates should have a tertiary qualification in a health or social care profession and experience in education. They must demonstrate a commitment to interprofessional collaboration and cultural competency.
Experience Required
Minimum 5 year(s)
Accountant at QBE Insurance Group
, , New Zealand - Full Time
Skills Needed
Analytical Thinking, Communication, Cost Management, Critical Thinking, Economic Forecasting, Financial Accounting, Financial Data Reporting, Financial Products, Intentional Collaboration, Managing Performance, Prioritization, Problem Solving, Research Analysis, Risk Management, Team Management
Specialization
We’re looking for a qualified accountant with experience in accounting, ideally within a complex financial services organization. Proficiency in Oracle, SAP, or similar ERP systems is required, along with a detail-oriented and proactive attitude.
Experience Required
Minimum 2 year(s)
Intermediate Real-Time Architectural Modeller at The Boundary
Auckland, Auckland, New Zealand - Full Time
Skills Needed
3d Modelling, Asset Creation, Data Preparation, Workflow Optimisation, Quality Assurance, Collaboration, Problem Solving, Attention To Detail, Organisational Skills, Understanding Of Design Data, Bim Software, 3ds Max, Revit, Cad, Rhino
Specialization
Proven experience in architectural and/or landscape 3D modelling is required, along with a strong portfolio. A Diploma in Architectural Technology is preferred but not mandatory.
Experience Required
Minimum 2 year(s)
Christmas Casual | BRAS N THINGS | Manawa Bay at Hanes Australasia Limited (Pacific Brands)
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Stock Replenishment, Store Upkeep, Teamwork, Communication
Specialization
No prior experience is necessary as induction and training will be provided. Flexible availability is required during the holiday season.
Senior Delivery Lead | SMARTLY at Datacom
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Delivery Lead, Cross Functional Teams, Project Management, Agile, Stakeholder Management, Organizational Skills, Problem Solving, Collaboration, Communication, Risk Management, Change Management, Planning, Sequencing, Resourcing, Governance, Outcomes Measurement
Specialization
You need a curious and learning mindset along with proven experience in delivering cross-functional programmes and managing complex projects. Excellent organizational skills, a collaborative approach, and strong communication skills are essential.
Experience Required
Minimum 5 year(s)
Store Manager - Just Jeans NZ - Napier at The Just Group
Hawke's Bay, , New Zealand - Full Time
Skills Needed
Customer Experience, Retail
Qualification
Graduate
Senior Client Liaison Executive at NielsenIQ
Devonport-Takapuna, Auckland, New Zealand - Full Time
Skills Needed
Strong Communication, Interpersonal Skills, Client Relationship Management, Problem Solving, Organizational Skills, Attention To Detail, Team Player, Self Motivated, Continuous Improvement, Technical Solutions Advocacy
Specialization
Candidates should possess strong communication and interpersonal skills, along with excellent administrative and organizational abilities. A background in Economics, Mathematics, or Statistics is desired, along with 2-3 years of experience in a similar role.
Experience Required
Minimum 2 year(s)
Christmas Team Member - Noel Leeming, Paraparaumu at The Warehouse Group
Paraparaumu, Wellington, New Zealand - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Flexibility, Reliability, Positive Attitude, Approachability
Specialization
Candidates should have a friendly and approachable nature, excellent communication skills, and the ability to work unsupervised. Flexibility to work from September to mid-January, including weekends, is essential.
Distribution Centre Team Member (Permanent) at The Warehouse Group
Rolleston, Canterbury, New Zealand - Full Time
Skills Needed
Team Player, Problem Solving, Time Management, Attention To Detail, Communication Skills, Initiative, Warehouse Experience, Mhe Experience
Specialization
Candidates should enjoy teamwork and possess strong problem-solving and time management skills. Distribution or warehouse experience is preferred, and MHE experience is desirable but not essential.
Christmas Team Member (Nightfill) - The Warehouse, Greymouth at The Warehouse Group
Greymouth, West Coast, New Zealand - Full Time
Skills Needed
Attention To Detail, Teamwork, Communication, Reliability, Initiative, Heavy Lifting, Customer Service
Specialization
Candidates should be able to work independently and as part of a team, with the ability to undertake heavy lifting and be on their feet for long periods. Strong availability throughout December and public holidays is especially desired.
Car Cleaner / Detailer (Part-Time) at Avis Budget Group
Māngere-Ōtāhuhu, Auckland, New Zealand - Full Time
Skills Needed
Attention To Detail, Physical Labour, Fast Paced Environment, Procedure Following, Vehicle Cleaning, Damage Assessment, Gas Level Checking, Fluid Level Checking, Tyre Condition Checking
Specialization
A full, clean, valid class 1 driver’s licence is essential for this role. Previous experience in a hands-on or physical labouring role is preferred.
Procurement Lead - Ō2NL Project at Downer Group
Manawatu District, Manawatu-Wanganui, New Zealand - Full Time
Skills Needed
Contract Law, Contract Negotiation, Commerce, Ppp, Supplier Management, Eligibility, Membership, Supply Chain, Procurement
Qualification
Graduate
Payroll Team Lead at The Pact Group
Dunedin, Otago, New Zealand - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Anatomical Pathologist - Wellington at Awanui
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Anatomical Pathology, Dermatopathology, Gastrointestinal Pathology, Breast Pathology, Teaching, Multi Disciplinary Meetings, Diagnostic Services, Clinical Delivery
Specialization
Candidates must hold the Fellowship of the Royal College of Pathologists of Australasia or a similar qualification. Experience in dermatopathology, gastrointestinal pathology, or breast pathology is advantageous.
Experience Required
Minimum 5 year(s)
Senior Product Designer at Vector Limited
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Product Design, Ux Design, Ui Design, Figma, Agile, User Research, Design Thinking, Visual Storytelling, Branding, Collaboration, Mentoring, Communication, Problem Solving, Energy Sector, Cloud Native Platforms
Specialization
Candidates should have 5+ years of product/UX design experience, ideally in B2B or enterprise environments, and a strong portfolio demonstrating their design process. Expertise in Figma, experience in Agile product delivery, and the ability to conduct user research are also required.
Experience Required
Minimum 5 year(s)
Case Manager at Serco Plc
Ōtara-Papatoetoe, Auckland, New Zealand -
Full Time


Start Date

Immediate

Expiry Date

27 Dec, 25

Salary

0.0

Posted On

28 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Case Management, Rehabilitation, Communication Skills, Cultural Competence, Report Writing, IT Skills, Stakeholder Liaison, Community Engagement, Understanding Of Te Tiriti O Waitangi, Tikanga Māori, Kaupapa Māori, Motivational Skills, Assessment Skills, Behavioral Change, Reintegration Practices, Criminal Justice Knowledge

Industry

Facilities Services

Description
Serco is a place where you can grow Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward. We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including: Competitive salary and benefits package Ongoing training and professional development Career pathways in a global organisation Staff discounts with selected retailers Free onsite parking Free safety, medical and mental health support via Sonder Make an impact at Serco As a Case Manager at Auckland South Corrections Facility (ASCF), you’ll provide end-to-end case management to support safer communities. You’ll assess rehabilitation and reintegration needs, develop and monitor individual management plans, and work directly with the men in our care to motivate meaningful, lasting change. This is a full-time position, reporting to the Principal Case Manager, and based in Wiri, Auckland. As a Case Manager in the ASCF team, you’ll make a positive impact by: Assessing prisoner needs using specialist tools like SDAC-21 Developing and reviewing Prisoner Management Plans in line with best-practice standards Delivering brief interventions and motivating positive behavioural change Chairing case conferences and coordinating rehabilitation and reintegration activities Preparing Parole Board reports and attending hearings where required Collaborating with Reintegration Officers, Probation Officers, and community partners Serco is a place for you To be successful in this role you’ll have: Knowledge and experience working effectively with Māori and Pasifika people A warm, empathetic, and non-judgemental style with strong communication skills Understanding of Te Tiriti o Waitangi and related contemporary issues Strong written and IT skills, with the ability to make defensible practice decisions A relevant tertiary qualification (e.g. Psychology, Criminology, Social Work) Experience that will support your success could include: Background in rehabilitative services, allied health, psychology, or social work Knowledge of case management and reintegration practices Experience working with prisoner groups such as Māori, Pasifika or youth Exposure to the criminal justice or broader human services sector Community engagement and stakeholder liaison experience Understanding and application of Tikanga Māori and Kaupapa Māori in custodial settings Please note: You’ll need to maintain Ministry of Justice and NZ Police vetting clearances Authorisation/clearance by the NZ Department of Corrections may be required In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts. Are you ready to do important work that really matters? At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges. We focus on serving Governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services. We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Māori and Pasifika, LGBTQI+, veterans and people with disability. By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging. Impact a better future at Serco.
Responsibilities
As a Case Manager, you will provide end-to-end case management to support safer communities by assessing rehabilitation needs and developing individual management plans. You will work directly with prisoners to motivate meaningful change and coordinate rehabilitation activities.
Case Manager at Serco Plc
Ōtara-Papatoetoe, Auckland, New Zealand - Full Time
Skills Needed
Case Management, Rehabilitation, Communication Skills, Cultural Competence, Report Writing, It Skills, Stakeholder Liaison, Community Engagement, Understanding Of Te Tiriti O Waitangi, Tikanga Māori, Kaupapa Māori, Motivational Skills, Assessment Skills, Behavioral Change, Reintegration Practices, Criminal Justice Knowledge
Specialization
To be successful, you should have knowledge and experience working effectively with Māori and Pasifika people, along with a relevant tertiary qualification. Strong communication skills and an understanding of contemporary issues related to Te Tiriti o Waitangi are also essential.
Experience Required
Minimum 2 year(s)
Marketing & Engagement Director at World Vision
Maungakiekie-Tāmaki, Auckland, New Zealand - Full Time
Skills Needed
Strategic Leadership, Digital Transformation, Fundraising Growth, Brand Storytelling, People Leadership, Commercial Acumen, Public Communication, Data Driven Decision Making, Innovation, Agile Culture, Emotional Intelligence, Engagement With Te Ao Māori, Team Coaching, Supporter Experience, Campaign Management, Budget Management
Specialization
Candidates should have over 10 years of senior leadership experience in marketing, digital, or fundraising. A proven track record in leading transformation and managing large budgets is essential.
Experience Required
Minimum 10 year(s)
Delivery Driver at EASTERN WAREHOUSE DISTRIBUTORS LLC
, Canterbury, New Zealand - Full Time
Skills Needed
Delivery, Customer Service, Safety Conscious, Clean Driving Record, Loading, Unloading, Order Accuracy, Route Mastery
Specialization
Ideal candidates should be safety-conscious and customer-oriented. A clean driving record is essential for this role.
Corporate Communications Lead at Heartland Bank Ltd
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Corporate Communications, Media Relations, Government Relations, Time Management, Detail Orientation, Strategic Advice, Proactive Approach, Collaboration
Specialization
Proven track record in corporate communications, ideally within a listed company or regulated industry. Strong media relations experience and ability to work with senior leaders are essential.
Experience Required
Minimum 5 year(s)
Learn to Swim Instructor at Auckland Council
Auckland City 1010, , New Zealand - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Programme Leader (Academic) – Interprofessional Education Programme (Tairāw at University of Otago
Kaimanawa Forest Park, Manawatu-Wanganui Region, New Zealand - Full Time
Skills Needed
Health Professional Education, Coordination Skills, Teamwork Skills, Community Connections, Hauora Māori Knowledge, Interprofessional Education, Cultural Competency, Project Management Skills, Communication Skills, Flexibility, Educational Experience, Rural Health Appreciation, Student Support, Clinical Practice, Stakeholder Engagement, Cultural Protocols, Interprofessional Collaboration
Specialization
Candidates should have a tertiary qualification in a health or social care profession and experience in education. They must demonstrate a commitment to interprofessional collaboration and cultural competency.
Experience Required
Minimum 5 year(s)
Accountant at QBE Insurance Group
, , New Zealand - Full Time
Skills Needed
Analytical Thinking, Communication, Cost Management, Critical Thinking, Economic Forecasting, Financial Accounting, Financial Data Reporting, Financial Products, Intentional Collaboration, Managing Performance, Prioritization, Problem Solving, Research Analysis, Risk Management, Team Management
Specialization
We’re looking for a qualified accountant with experience in accounting, ideally within a complex financial services organization. Proficiency in Oracle, SAP, or similar ERP systems is required, along with a detail-oriented and proactive attitude.
Experience Required
Minimum 2 year(s)
Intermediate Real-Time Architectural Modeller at The Boundary
Auckland, Auckland, New Zealand - Full Time
Skills Needed
3d Modelling, Asset Creation, Data Preparation, Workflow Optimisation, Quality Assurance, Collaboration, Problem Solving, Attention To Detail, Organisational Skills, Understanding Of Design Data, Bim Software, 3ds Max, Revit, Cad, Rhino
Specialization
Proven experience in architectural and/or landscape 3D modelling is required, along with a strong portfolio. A Diploma in Architectural Technology is preferred but not mandatory.
Experience Required
Minimum 2 year(s)
Christmas Casual | BRAS N THINGS | Manawa Bay at Hanes Australasia Limited (Pacific Brands)
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Stock Replenishment, Store Upkeep, Teamwork, Communication
Specialization
No prior experience is necessary as induction and training will be provided. Flexible availability is required during the holiday season.
Senior Delivery Lead | SMARTLY at Datacom
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Delivery Lead, Cross Functional Teams, Project Management, Agile, Stakeholder Management, Organizational Skills, Problem Solving, Collaboration, Communication, Risk Management, Change Management, Planning, Sequencing, Resourcing, Governance, Outcomes Measurement
Specialization
You need a curious and learning mindset along with proven experience in delivering cross-functional programmes and managing complex projects. Excellent organizational skills, a collaborative approach, and strong communication skills are essential.
Experience Required
Minimum 5 year(s)
Store Manager - Just Jeans NZ - Napier at The Just Group
Hawke's Bay, , New Zealand - Full Time
Skills Needed
Customer Experience, Retail
Qualification
Graduate
Senior Client Liaison Executive at NielsenIQ
Devonport-Takapuna, Auckland, New Zealand - Full Time
Skills Needed
Strong Communication, Interpersonal Skills, Client Relationship Management, Problem Solving, Organizational Skills, Attention To Detail, Team Player, Self Motivated, Continuous Improvement, Technical Solutions Advocacy
Specialization
Candidates should possess strong communication and interpersonal skills, along with excellent administrative and organizational abilities. A background in Economics, Mathematics, or Statistics is desired, along with 2-3 years of experience in a similar role.
Experience Required
Minimum 2 year(s)
Christmas Team Member - Noel Leeming, Paraparaumu at The Warehouse Group
Paraparaumu, Wellington, New Zealand - Full Time
Skills Needed
Customer Service, Sales, Communication, Teamwork, Flexibility, Reliability, Positive Attitude, Approachability
Specialization
Candidates should have a friendly and approachable nature, excellent communication skills, and the ability to work unsupervised. Flexibility to work from September to mid-January, including weekends, is essential.
Distribution Centre Team Member (Permanent) at The Warehouse Group
Rolleston, Canterbury, New Zealand - Full Time
Skills Needed
Team Player, Problem Solving, Time Management, Attention To Detail, Communication Skills, Initiative, Warehouse Experience, Mhe Experience
Specialization
Candidates should enjoy teamwork and possess strong problem-solving and time management skills. Distribution or warehouse experience is preferred, and MHE experience is desirable but not essential.
Christmas Team Member (Nightfill) - The Warehouse, Greymouth at The Warehouse Group
Greymouth, West Coast, New Zealand - Full Time
Skills Needed
Attention To Detail, Teamwork, Communication, Reliability, Initiative, Heavy Lifting, Customer Service
Specialization
Candidates should be able to work independently and as part of a team, with the ability to undertake heavy lifting and be on their feet for long periods. Strong availability throughout December and public holidays is especially desired.
Car Cleaner / Detailer (Part-Time) at Avis Budget Group
Māngere-Ōtāhuhu, Auckland, New Zealand - Full Time
Skills Needed
Attention To Detail, Physical Labour, Fast Paced Environment, Procedure Following, Vehicle Cleaning, Damage Assessment, Gas Level Checking, Fluid Level Checking, Tyre Condition Checking
Specialization
A full, clean, valid class 1 driver’s licence is essential for this role. Previous experience in a hands-on or physical labouring role is preferred.
Procurement Lead - Ō2NL Project at Downer Group
Manawatu District, Manawatu-Wanganui, New Zealand - Full Time
Skills Needed
Contract Law, Contract Negotiation, Commerce, Ppp, Supplier Management, Eligibility, Membership, Supply Chain, Procurement
Qualification
Graduate
Payroll Team Lead at The Pact Group
Dunedin, Otago, New Zealand - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Anatomical Pathologist - Wellington at Awanui
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Anatomical Pathology, Dermatopathology, Gastrointestinal Pathology, Breast Pathology, Teaching, Multi Disciplinary Meetings, Diagnostic Services, Clinical Delivery
Specialization
Candidates must hold the Fellowship of the Royal College of Pathologists of Australasia or a similar qualification. Experience in dermatopathology, gastrointestinal pathology, or breast pathology is advantageous.
Experience Required
Minimum 5 year(s)
Senior Product Designer at Vector Limited
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Product Design, Ux Design, Ui Design, Figma, Agile, User Research, Design Thinking, Visual Storytelling, Branding, Collaboration, Mentoring, Communication, Problem Solving, Energy Sector, Cloud Native Platforms
Specialization
Candidates should have 5+ years of product/UX design experience, ideally in B2B or enterprise environments, and a strong portfolio demonstrating their design process. Expertise in Figma, experience in Agile product delivery, and the ability to conduct user research are also required.
Experience Required
Minimum 5 year(s)
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