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Norwegian Speaking Solutions Consultant - Work In Sofia, Bulgaria at Mercier Consultancy
, , Norway - Full Time
Skills Needed
Norwegian Fluency, English Proficiency, Customer Support, Problem Solving, Crm Proficiency, Interpersonal Communication, Technical Troubleshooting, Case Documentation, Conflict Resolution, Digital Tool Proficiency
Specialization
Native or fluent Norwegian and working knowledge of English are mandatory, along with a valid EU passport for working in Bulgaria. Prior experience in customer care is highly desirable but not required for motivated candidates.
Senior Backendutvikler at Sperton
Stavanger, , Norway - Full Time
Skills Needed
Kotlin, Spring Boot, Java, Scala, System Architecture, Ci/Cd, Google Cloud Platform, Event Driven Architecture, Data Validation, Kafka, Kubernetes, Docker, Terraform, Github Actions, Grafana, Norwegian Language
Specialization
Requires a bachelor's degree in computer science, professional proficiency in Norwegian, and at least 5 years of software development experience. Candidates must have specific experience with Kotlin, Java/Scala, Spring Boot, and cloud platforms (GCP, Azure, or AWS).
Experience Required
Minimum 5 year(s)
Rådgiver - Dammer og Vassdragsanlegg at Norconsult
Kristiansand, , Norway - Full Time
Skills Needed
Dam Engineering, Watercourse Engineering, Structural Engineering, Geotechnical Engineering, Project Management, Construction Management, Modeling, Dimensioning, Optimization, Interdisciplinary Coordination, Customer Relationship Management, Digital Tools
Specialization
Candidates must hold a Bachelor's or Master's degree in structural, geotechnical, or watercourse engineering. The ideal candidate is a systematic, independent worker who thrives in a collaborative environment and is driven to develop the field further.
Experience Required
Minimum 5 year(s)
CRUISE FLEET / 2ND OFFICER at WILHELMSEN SHIP MANAGEMENT
Oslo, Oslo, Norway - Full Time
Skills Needed
Navigational Watchkeeping, Bridge Teamwork, Ism Reporting, Ship Handling, Maritime Regulations, English Communication, Interpersonal Skills, Safety Management
Specialization
Requires a valid COP for Officer in Charge of Navigational Watch and basic training for polar waters. Candidates must have relevant experience as a Deck Officer on cruise vessels and fluency in English.
Experience Required
Minimum 2 year(s)
Fagarbeider Elektro at Statkraft
Eidfjord, , Norway - Full Time
Skills Needed
Electrical Installation, High Voltage Line Control, Preventive Maintenance, Troubleshooting, Sap Maintenance System, Condition Assessment, Project Coordination, Health Safety And Environment (Hse), Norwegian Language, English Language
Specialization
Requires a trade certificate as an energy fitter or a relevant electrical trade certificate and a Class B driver's license. Candidates must be eligible for security clearance and possess strong communication skills in Norwegian and English.
Experience Required
Minimum 2 year(s)
ML Engineer at Sensio
Oslo, , Norway - Full Time
Skills Needed
Machine Learning, Prototyping, Software Integration, Firmware Integration, Cross Functional Collaboration
Specialization
The candidate should be capable of working in a cross-functional development environment. Experience in bridging the gap between hardware and software for AI applications is expected.
Experience Required
Minimum 2 year(s)
Salgs- og kunderådgiver 80% og 100% til Synsam Vaskerelven! at Synsam Group Norge
Bergen, , Norway - Full Time
Skills Needed
Sales Consulting, Customer Service, Relationship Building, Retail Operations, Norwegian Language Proficiency, Result Orientation, Teamwork
Specialization
Candidates should have experience in customer service and sales, a positive attitude, and a result-oriented mindset. Proficiency in Norwegian (B2 level) and a strong ability to build relationships are required.
Vi søker nå Salgs- og kunderådgiver 100% til Synsam Bjørvika! at Synsam Group Norge
Oslo, , Norway - Full Time
Skills Needed
Sales Consulting, Customer Service, Relationship Building, Fashion And Trend Awareness, Norwegian Language Proficiency, Result Orientation, Teamwork, Retail Operations
Specialization
Candidates should have experience in customer service and sales, a positive attitude, and a strong interest in fashion and trends. Proficiency in Norwegian (B2 level) and a result-oriented mindset are required.
Life søker ekstrahjelp til Tista Senter!💚 at Life Norge AS
Halden, , Norway - Full Time
Skills Needed
Sales, Upselling, Customer Service, Relationship Building, Health And Wellness Knowledge, Communication, Product Recommendation
Specialization
Candidates must be at least 18 years old and possess a passion for health, wellness, and customer satisfaction. The ideal candidate is an energetic, result-oriented individual who is eager to learn and stay updated on health trends.
Thon Hotel Høyers søker Frokostvert at Thon Gruppen
Skien, , Norway - Full Time
Skills Needed
Customer Service, Food Preparation, Communication Skills, Adaptability, Quality Focus, English Proficiency, Norwegian Proficiency, Time Management
Specialization
Candidates should have relevant experience and be comfortable working in a fast-paced environment. Proficiency in both written and spoken English and Norwegian is required.
Senior Engineer Automation - CSNE at Modis Norway AS
Asker, Akershus, Norway - Full Time
Skills Needed
Communication Skills, Working Environment, English, Cyber Security
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Commissioning Engineer at Winthrop Technologies
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Process Control Engineer at Aker Solutions
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Process Control Engineer at Leap29
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Process Control Engineer at Aguas del Valle
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Commissioning Engineer at DATAVANT INC
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Building Management Systems Engineer at Clearoute Inc.
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Investor Relations Associate at Industry Fund Technologies
Bergen, , Norway - Full Time
Skills Needed
Investor Relations, Capital Raising, Relationship Building, Pipeline Management, English Communication, Crm Management, Financial Services, Investor Onboarding, Consultative Communication, Kpi Management
Specialization
Requires excellent English communication skills and experience meeting performance goals or KPIs in a professional environment. Previous experience in private equity, venture capital, or financial services is highly preferred.
Experience Required
Minimum 2 year(s)
Senior Automation Engineer at Lace Lithography
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Automation Project Manager at Caverion Group
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Norwegian Speaking Solutions Consultant - Work In Sofia, Bulgaria at Mercier Consultancy
, , Norway -
Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

1500.0

Posted On

06 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Norwegian Fluency, English Proficiency, Customer Support, Problem Solving, CRM Proficiency, Interpersonal Communication, Technical Troubleshooting, Case Documentation, Conflict Resolution, Digital Tool Proficiency

Industry

Business Consulting and Services

Description
Norwegian Speaking Solutions ConsultantAbout Mercier Consultancy Group Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, with a strong track record of connecting exceptional multilingual talent with world-class employers across the continent. We specialise in placing professionals in high-impact customer support services roles where language skills and people-first thinking make a genuine difference. At Mercier Consultancy Group, we don't just find you a job — we build careers, support relocations, and invest in the long-term success of every candidate we represent. Job Overview Mercier Consultancy Group is actively seeking a talented and motivated Norwegian Speaking Solutions Consultant to join a thriving customer support services team based on-site in Sofia, Bulgaria. This is an outstanding opportunity for fluent or native Norwegian speakers who are passionate about delivering exceptional customer experiences and are ready to take their career in customer support services to the next level on an international stage. If you have been searching for Norwegian-speaking jobs that combine professional growth, an attractive compensation package, and the excitement of living abroad, this Norwegian Speaking Solutions Consultant position in Bulgaria is your perfect next step. Key Responsibilities Serve as the primary point of contact for Norwegian-speaking customers, delivering prompt, accurate, and professional support via phone, email, and live chat channels. Diagnose and resolve customer queries, complaints, and technical or service-related issues efficiently, ensuring a high level of first-contact resolution within the customer support services environment. Accurately document all customer interactions, cases, and resolutions in the CRM system, maintaining detailed and up-to-date records in line with company quality standards. Identify trends in customer feedback and escalate recurring issues to team leaders or relevant departments to drive continuous service improvement. Collaborate closely with cross-functional teams including technical support, billing, and account management to deliver seamless end-to-end customer solutions. Proactively communicate product updates, policy changes, and service information to Norwegian-speaking customers in a clear and engaging manner. Consistently meet and exceed individual KPIs and team targets related to customer satisfaction (CSAT), response times, and quality assurance benchmarks. Contribute positively to team culture by sharing best practices, supporting new colleagues during onboarding, and participating in ongoing training initiatives. Native or fluent Norwegian language skills, both spoken and written, are essential for this role — this is a strict and non-negotiable requirement. A valid EU passport is mandatory for eligibility to work on-site in Sofia, Bulgaria. A solid working knowledge of English (written and spoken) to communicate effectively within a diverse, international team environment. Prior experience in customer support services, customer care, helpdesk, or a client-facing role is highly desirable, though motivated candidates with strong communication skills and a service-oriented mindset are warmly encouraged to apply. Excellent interpersonal and problem-solving skills, with a genuine commitment to delivering outstanding customer experiences in every interaction. Proficiency in using digital tools, CRM platforms, and standard office software, with the ability to learn new systems quickly and confidently. What We Offer Competitive Monthly Salary, benchmarked to reflect your skills and experience within the customer support services sector. Fully Paid Training programme to ensure you are fully equipped and confident from day one. Comprehensive Private Health Insurance for your peace of mind. Fully Paid Relocation Package — including return flight, airport transfer, and hotel accommodation upon arrival in Sofia, Bulgaria. Monthly Performance Bonus to reward your hard work and dedication. €1,500 Signing Bonus (one-time payment) exclusively for new hires joining Mercier Consultancy Group. A vibrant, multicultural working environment with genuine opportunities for career advancement and professional development. And Much More — including team events, employee recognition programmes, and ongoing support from our dedicated relocation team. Life in Bulgaria Relocating to Bulgaria means embracing one of Europe's most captivating and affordable destinations, where rich history, stunning natural landscapes, and a warm Mediterranean-influenced culture come together in truly impressive fashion. Sofia, the dynamic capital of Bulgaria, is a modern, well-connected city that offers an outstanding quality of life — from its charming old town and vibrant café culture to its world-class restaurants and thriving arts scene. Bulgaria enjoys an excellent climate with warm summers, crisp winters, and breathtaking mountain and Black Sea coast scenery within easy reach, making every weekend an opportunity for a new adventure. The cost of living in Bulgaria is among the most competitive in the European Union, meaning your salary goes significantly further here than in many Western European countries — giving you the freedom to explore, save, and truly thrive. Bulgaria's welcoming and hospitable culture makes it an especially rewarding destination for international professionals, with a growing expat community that ensures you will always feel at home. Whether you are sampling the incredible local cuisine, exploring the ancient monasteries and UNESCO heritage sites, or simply enjoying the cosmopolitan energy of Sofia, a career and a life in Bulgaria is an experience that will enrich you both professionally and personally. How to Apply Are you ready to take the next exciting step in your career and secure one of the most rewarding Norwegian-speaking jobs available in Europe today? Don't miss your chance to join a world-class customer support services team in one of the continent's most vibrant cities. Click Apply Now to submit your application for the Norwegian Speaking Solutions Consultant position in Bulgaria, and a member of the Mercier Consultancy Group talent acquisition team will be in touch with you promptly to guide you through the next steps. We look forward to welcoming you aboard and supporting you every step of the way — from your first interview to your first day on-site in Sofia. Your international career starts here, with Mercier Consultancy Group.
Responsibilities
Act as the primary contact for Norwegian-speaking customers to resolve queries and technical issues via phone, email, and chat. Document all interactions in the CRM and collaborate with cross-functional teams to improve service quality.
Norwegian Speaking Solutions Consultant - Work In Sofia, Bulgaria at Mercier Consultancy
, , Norway - Full Time
Skills Needed
Norwegian Fluency, English Proficiency, Customer Support, Problem Solving, Crm Proficiency, Interpersonal Communication, Technical Troubleshooting, Case Documentation, Conflict Resolution, Digital Tool Proficiency
Specialization
Native or fluent Norwegian and working knowledge of English are mandatory, along with a valid EU passport for working in Bulgaria. Prior experience in customer care is highly desirable but not required for motivated candidates.
Senior Backendutvikler at Sperton
Stavanger, , Norway - Full Time
Skills Needed
Kotlin, Spring Boot, Java, Scala, System Architecture, Ci/Cd, Google Cloud Platform, Event Driven Architecture, Data Validation, Kafka, Kubernetes, Docker, Terraform, Github Actions, Grafana, Norwegian Language
Specialization
Requires a bachelor's degree in computer science, professional proficiency in Norwegian, and at least 5 years of software development experience. Candidates must have specific experience with Kotlin, Java/Scala, Spring Boot, and cloud platforms (GCP, Azure, or AWS).
Experience Required
Minimum 5 year(s)
Rådgiver - Dammer og Vassdragsanlegg at Norconsult
Kristiansand, , Norway - Full Time
Skills Needed
Dam Engineering, Watercourse Engineering, Structural Engineering, Geotechnical Engineering, Project Management, Construction Management, Modeling, Dimensioning, Optimization, Interdisciplinary Coordination, Customer Relationship Management, Digital Tools
Specialization
Candidates must hold a Bachelor's or Master's degree in structural, geotechnical, or watercourse engineering. The ideal candidate is a systematic, independent worker who thrives in a collaborative environment and is driven to develop the field further.
Experience Required
Minimum 5 year(s)
CRUISE FLEET / 2ND OFFICER at WILHELMSEN SHIP MANAGEMENT
Oslo, Oslo, Norway - Full Time
Skills Needed
Navigational Watchkeeping, Bridge Teamwork, Ism Reporting, Ship Handling, Maritime Regulations, English Communication, Interpersonal Skills, Safety Management
Specialization
Requires a valid COP for Officer in Charge of Navigational Watch and basic training for polar waters. Candidates must have relevant experience as a Deck Officer on cruise vessels and fluency in English.
Experience Required
Minimum 2 year(s)
Fagarbeider Elektro at Statkraft
Eidfjord, , Norway - Full Time
Skills Needed
Electrical Installation, High Voltage Line Control, Preventive Maintenance, Troubleshooting, Sap Maintenance System, Condition Assessment, Project Coordination, Health Safety And Environment (Hse), Norwegian Language, English Language
Specialization
Requires a trade certificate as an energy fitter or a relevant electrical trade certificate and a Class B driver's license. Candidates must be eligible for security clearance and possess strong communication skills in Norwegian and English.
Experience Required
Minimum 2 year(s)
ML Engineer at Sensio
Oslo, , Norway - Full Time
Skills Needed
Machine Learning, Prototyping, Software Integration, Firmware Integration, Cross Functional Collaboration
Specialization
The candidate should be capable of working in a cross-functional development environment. Experience in bridging the gap between hardware and software for AI applications is expected.
Experience Required
Minimum 2 year(s)
Salgs- og kunderådgiver 80% og 100% til Synsam Vaskerelven! at Synsam Group Norge
Bergen, , Norway - Full Time
Skills Needed
Sales Consulting, Customer Service, Relationship Building, Retail Operations, Norwegian Language Proficiency, Result Orientation, Teamwork
Specialization
Candidates should have experience in customer service and sales, a positive attitude, and a result-oriented mindset. Proficiency in Norwegian (B2 level) and a strong ability to build relationships are required.
Vi søker nå Salgs- og kunderådgiver 100% til Synsam Bjørvika! at Synsam Group Norge
Oslo, , Norway - Full Time
Skills Needed
Sales Consulting, Customer Service, Relationship Building, Fashion And Trend Awareness, Norwegian Language Proficiency, Result Orientation, Teamwork, Retail Operations
Specialization
Candidates should have experience in customer service and sales, a positive attitude, and a strong interest in fashion and trends. Proficiency in Norwegian (B2 level) and a result-oriented mindset are required.
Life søker ekstrahjelp til Tista Senter!💚 at Life Norge AS
Halden, , Norway - Full Time
Skills Needed
Sales, Upselling, Customer Service, Relationship Building, Health And Wellness Knowledge, Communication, Product Recommendation
Specialization
Candidates must be at least 18 years old and possess a passion for health, wellness, and customer satisfaction. The ideal candidate is an energetic, result-oriented individual who is eager to learn and stay updated on health trends.
Thon Hotel Høyers søker Frokostvert at Thon Gruppen
Skien, , Norway - Full Time
Skills Needed
Customer Service, Food Preparation, Communication Skills, Adaptability, Quality Focus, English Proficiency, Norwegian Proficiency, Time Management
Specialization
Candidates should have relevant experience and be comfortable working in a fast-paced environment. Proficiency in both written and spoken English and Norwegian is required.
Senior Engineer Automation - CSNE at Modis Norway AS
Asker, Akershus, Norway - Full Time
Skills Needed
Communication Skills, Working Environment, English, Cyber Security
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Commissioning Engineer at Winthrop Technologies
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Process Control Engineer at Aker Solutions
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Process Control Engineer at Leap29
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Process Control Engineer at Aguas del Valle
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Commissioning Engineer at DATAVANT INC
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Building Management Systems Engineer at Clearoute Inc.
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Investor Relations Associate at Industry Fund Technologies
Bergen, , Norway - Full Time
Skills Needed
Investor Relations, Capital Raising, Relationship Building, Pipeline Management, English Communication, Crm Management, Financial Services, Investor Onboarding, Consultative Communication, Kpi Management
Specialization
Requires excellent English communication skills and experience meeting performance goals or KPIs in a professional environment. Previous experience in private equity, venture capital, or financial services is highly preferred.
Experience Required
Minimum 2 year(s)
Senior Automation Engineer at Lace Lithography
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A
Automation Project Manager at Caverion Group
Oslo, Gauteng, Norway - Full Time
Skills Needed
N/A