Key Accountabilities:Solution Delivery:• Ensure understanding of project vision/SoW deliverables, and any technical requirements as defined by customer• Understand SoWs/MSAs and importance of meeting deliverables/expectations of the customer• Collaborate with the Account Team to manage risk, project scope, and deliver according to the terms and conditions of our contracts• Manage revenue tracker for assigned engagement/s• Consolidate project status and budget information across projects and/or portfolio of projects• Consolidate and provide project reporting regarding resources, financials or as requested by the Customer via a Monthly and/or Quarterly Business Reviews (MBR/QBR)• Identify and coordinate project change control processes• Perform issue management and facilitate issue resolution with proper notification to all affected parties• Understand escalation protocol between Consultants, Customers and Account Managers• Understand timekeeping processes and ensure Consultants are entering their time correctly and on time

Account Management:• Establish and perform periodic Customer, project, and solution “health checks” baselined against the target metrics associated with the Value Streams defined at the onset of the engagement• Accountable for project and Customer requirements to maintain Customer relationship and ensure high level of Customer satisfaction• Participate in Account Strategy with internal stakeholders relative to project status, opportunities, and imminent risks• Building and supporting established reporting cadences, status reports and budgetary documentation• Drive growth by searching for new and improved ways of serving our Customers, collaborating with Solutions and Sales Teams• Maintain a clear view of the Customer’s current and future business needs above and beyond the engagement deliverables• Support the identification of opportunities and leads to support Sales pipelineManagement Responsibilities:

Key Accountabilities:Solution Delivery:• Ensure understanding of project vision/SoW deliverables, and any technical requirements as defined by customer• Understand SoWs/MSAs and importance of meeting deliverables/expectations of the customer• Collaborate with the Account Team to manage risk, project scope, and deliver according to the terms and conditions of our contracts• Manage revenue tracker for assigned engagement/s• Consolidate project status and budget information across projects and/or portfolio of projects• Consolidate and provide project reporting regarding resources, financials or as requested by the Customer via a Monthly and/or Quarterly Business Reviews (MBR/QBR)• Identify and coordinate project change control processes• Perform issue management and facilitate issue resolution with proper notification to all affected parties• Understand escalation protocol between Consultants, Customers and Account Managers• Understand timekeeping processes and ensure Consultants are entering their time correctly and on time

Account Management:• Establish and perform periodic Customer, project, and solution “health checks” baselined against the target metrics associated with the Value Streams defined at the onset of the engagement• Accountable for project and Customer requirements to maintain Customer relationship and ensure high level of Customer satisfaction• Participate in Account Strategy with internal stakeholders relative to project status, opportunities, and imminent risks• Building and supporting established reporting cadences, status reports and budgetary documentation• Drive growth by searching for new and improved ways of serving our Customers, collaborating with Solutions and Sales Teams• Maintain a clear view of the Customer’s current and future business needs above and beyond the engagement deliverables• Support the identification of opportunities and leads to support Sales pipelineManagement Responsibilities: