JOB SUMMARY

As Accounts Receivable, you will play a critical role in managing the financial transactions and accounts receivable functions within the hotel. You will be responsible for ensuring accurate billing, timely collection of outstanding balances, and maintaining detailed records of financial transactions.

JOB DESCRIPTION

• To ensure the daily credit transfers is balanced with the Accounts Receivable and General Ledger
• To ensure that individual guest invoices & Group invoices are in line with contract i.e. Room charges are as per contracted rate/all supporting documents are attached and correctly charged as detailed in contract.
• Photocopy all charges & documents, attach along with invoice and file properly for future reference.
• Statement should be prepared at end of the stay or the event and all documents attached and dispatched to customer.
• Any missing documents should be followed up the same day with concerned Receptionist / Cashiers.
• Any billing or rate discrepancies should be notified to Credit Supervisor.
• Once hotel and customer sign contract the sales department should forward a copy of contract to accounts department to open a file.
• Pro-forma Invoice should be prepared detailing the charges and Advance Payment schedule and dispatched to customer’s who are not on the hotel credit listings.
• Maintain advance deposits account and ensure that full payment is received before the arrival of the group or the individual guest check in.
• Attend all internal or external meeting in order to avoid any future discrepancies on billing.
• Review the routing in Opera to ensure correct AR on the individual or group booking .
• Set off payment received accordingly in Opera AR.
• Prepare and post to Opera AR Journals for Revenue adjustment, Bank Charges and TA Commission. Before posting the Journal it should be given to Credit Supervisor for auditing the correctness of entries and approval by Finance Manager.
• Debtor’s queries – should be handled efficiently, professionally and in a timely manner.
• Collection follows up for customers to be done daily and bring to the notice of Credit Supervisor for any customer who does not pay on time.
• Credit Cards Reconciliation to be done daily.
• Collection Record Sheet should be up dated with remarks for every call made finally to ensure and maintain a minimum aged balance in the debtor’s ledger.

Please refer the Job description for details