Job Title: State Support Specialist (TSDS) FLSA Status: Exempt Pay Grade: 101 Work Days: 226 Reports To: Coordinator of Student and Business Services Primary Purpose Provide direct support to Region 11 client local education agencies (LEAs) in all areas of the Texas Student Data System (TSDS). Qualifications To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education/Certification Associate degree or equivalent experience Special Knowledge/Skills Business and Student Software Information Systems Texas Education Agency Login (TEAL) Texas Education Data Standards (TSDS) PEIMS Student GPS Dashboards Core Collections (ECDS) Unique ID (UID) Incident Management Systems (TIMS) Technical knowledge Basic SQL IML file structure Create documentation and train Region 11 clients Relate to administrators, staff, and vendors Student Attendance Accounting Handbook Rules and regulations for educational administrative responsibilities Written and verbal communication Organizational, public relations, and interpersonal skills Experience Five years at a Regional Service Center or in an LEA at a campus level working with business and/or student software systems. One year of experience working with the TSDS applications Essential Duties and Responsibilities This job description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. They are intended to be accurate reflections of those principal job elements essential for making fair hiring and pay decisions. *This position may be partially or completely funded using grant and/or federal monies and is assigned programs to include activities designed to enhance the effective and coordinated use of funds.
Actively participate in and/or provide leadership for inter-departmental teams to help improve student performance in the region, to improve the ESC/s internal operations, and to meet the established goals and objectives for the ESC. Is responsive as the first point of contact to all stakeholders in the education community. Participate in Student Team projects Support the TSDS system Provide telephone support Conduct workshop training Perform on-site visits Assist with PEIMS Learn new software features Create new documentation Suggest planning and scheduling for client training Implement new applications Other duties as assigned Supervisory Duties None Equipment/Specialized Software Used Computers, projection devices, control panels in meeting rooms, printers, productivity software, software specific to the job assignment, network resources, internet resources, and other hardware and software necessary to perform the functions of the job effectively and efficiently. Working Conditions (Mental Demands/Physical Demands/Environmental Factors) Mental: Public relations and people skills are always required, work with frequent interruptions, and maintain professional composure and confidentiality under stress.
Physical: Occasional prolonged and irregular hours, ability to move tables and chairs and load/unload boxes and materials. Prolonged use of a computer. Environmental: Open cubicles/workstations Evaluation Annual performance evaluation will be performed in accordance with the adopted policies of the Education Service Center Region 11. Employment in this position is contingent upon performance, need, and funding

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