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Customer Service Representative - Gary, IN at Signode
Gary, IN 46404, USA - Full Time
Skills Needed
Returns, Ged
Qualification
Diploma
Experience Required
Minimum 2 year(s)
QA Analyst at Government Tactical Solutions
Remote, Oregon, USA - Full Time
Skills Needed
Sql Server, Piv, Default, Student Loans
Specialization
Relevant Field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Postdoctoral Fellow, Open Call at Basis Research Institute
New York, New York, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Phd
Experience Required
Minimum 1 year(s)
Field Regulatory Specialist at Merck KGaA
Madison, Wisconsin, USA - Full Time
Skills Needed
Pharmacovigilance, Reporting, Regulatory Requirements, Disability Insurance, Interpersonal Skills, Life Insurance, Ema, Regulatory Training, Market Data, Regulatory Affairs, Biotechnology, Discrimination, It, Regulatory Agencies, Biochemistry, Hiring, Military
Specialization
A relevant scientific field (e.g biology biochemistry biotechnology etc
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Senior AI Data Scientist at Faro Health Inc
San Diego, California, USA - Full Time
Skills Needed
Machine Learning, Python, Training, Business Value, Fine Tuning, Data Science, Clinical Trials, Platforms, Scikit Learn, Predictive Modeling, Models, Data Analysis, Computer Science, Ux, Cloud Services, Pandas, Operations
Specialization
Computer science machine learning data science or another technical field that encompasses data analysis and predictive modeling
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Landscape Architect Project Manager at Halff
The Woodlands, TX 77381, USA - Full Time
Skills Needed
Design Skills, Writing, Preparation, Microstation, Teams, Gis, Microsoft Office, Sketchup, Hardscape, Autocad, Construction, Specifications, Adobe Creative Suite, Landscape Architecture
Specialization
Architecture, architecture
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Senior Principal Electrical Engineer - RF (Onsite) at Collins Aerospace
Richardson, Texas, USA - Full Time
Skills Needed
Signal Design, Jira, Schematic Capture, Specifications, Waveform Generators, Circuit Design, Transceivers, Technology, Engineering Drawings, D, Confluence, Military Aircraft, Mathematics, Architecture Development, Analytical Skills, Communication Skills, Stem
Specialization
Absence of a degree 14 years of relevant experience
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Clinical Documentation Specialist Inpatient at Childrens of Alabama
Birmingham, AL 35233, USA - Full Time
Skills Needed
Children, Registries, Ccds
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Manager, Contracts at Raytheon
Westford, MA 01886, USA - Full Time
Skills Needed
Fms, Data Analysis, Supply Chain, Executive Leadership, Data Research, Foreign Military Sales, Finance, Sustainment, Communication Skills, Program Management
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Research Specialist- Winship Cancer Institute at Emory University
Atlanta, GA 30308, USA - Full Time
Skills Needed
Affirmative Action, Hiring, Federal Law, Educational Programs, Color, Participation, Consideration, Disabilities, Civil Rights, Training
Specialization
A scientific field
Qualification
Graduate
Sr AI Architect at Avanade
Austin, Texas, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Skilled Professional Solutions (SPS) Sr. Sales/Solutions Architect - Virtua at Kelly Services Internal
Michigan, Michigan, USA - Full Time
Skills Needed
Decision Making, Disabilities, Teamwork, Market Share, Revenue
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Director of Software Engineeri, 3D Solutions at CDS Visual
Watertown, Massachusetts, USA - Full Time
Skills Needed
Three.Js, Software Industry, Decision Making, Nosql, Leadership, Cad, Communication Skills, Adoption, Team Development, Discrimination, Agile Methodologies, Customer Satisfaction, Organizational Structure, Creativity, Computer Science, Collaboration, Strategic Vision
Specialization
Computer Science, Electrical, Engineering
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Billing Coordinator at Northwestern Medicine
Chicago, IL 60611, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Manufacturing Engineer at The Village Companies
Green Bay, Wisconsin, USA - Full Time
Skills Needed
Epicor, Design, Collaboration, Analytical Skills, Microsoft Office, Manufacturing Processes
Specialization
Engineering quality manufacturing or related field desired
Qualification
Graduate
Property Management Lead at Raytheon
Louisville, KY 40214, USA - Full Time
Skills Needed
Logistics Management, Microsoft Office, Powerpoint, Excel, Presentation Skills, Property Management
Qualification
Graduate
Manufacturing Associate at Corning
Manassas, VA 20109, USA - Full Time
Skills Needed
Ged
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Certifying Scientist-IN at Cordant Health Solutions
Indianapolis, IN 46241, USA - Full Time
Skills Needed
Training, Cap, Biology, Microbiology, Productivity, Medical Terminology, Biochemistry, Computer Literacy
Specialization
A science field (chemistry biochemistry biology microbiology
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Regional Director Real Estate Development at Dignity Health
Phoenix, AZ 85013, USA - Full Time
Skills Needed
Communication Skills, Design, Comparative Analysis, Presentation Skills, Google Suite, Finance, Ambulatory Care, Construction, Market Knowledge, Conflict, Real Estate Development, Real Estate
Specialization
Real estate engineering and finance accounting business administration or related field required
Qualification
Graduate
Branch Administrator at Capital Electric
Richmond, VA 23230, USA - Full Time
Skills Needed
Accounts Payable, Customer Service, Excel, Communication Skills
Qualification
Graduate
Customer Service Representative - Gary, IN at Signode
Gary, IN 46404, USA -
Full Time


Start Date

Immediate

Expiry Date

12 Sep, 25

Salary

26.35

Posted On

13 Jun, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Returns, Ged

Industry

Outsourcing/Offshoring

Description

Company Description
With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.
We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector.
Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company.
Job Description

SUMMARY:

Manage the customer experience including processing and entering customer data in an accurate and timely manner; maintaining effective customer, sales and field service employee relationships; and striving for customer satisfaction by resolving issues in the most efficient and effective manner.

EDUCATION:

High School Diploma or GED required. Associates Degree in Business or related field preferred.

EXPERIENCE:

  • 2+ years of previous customer service experience, preferably in manufacturing and/or distribution environment.
  • Ticketing system experience, a plus.
  • ERP experience, a plus, including quoting, order entry, and returns.

Functional Success Drivers: These competencies are what we require for an individual to be successful in this role.

  • Customer Focus
  • Detail Orientated
  • Interpersonal Savvy
  • Energy
  • Communication
  • Listening

Additional Information

REASONABLE ACCOMMODATION STATEMENT

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities.
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status

Responsibilities

ESSENTIAL FUNCTIONS:

  • Answer incoming customer service tickets, phone calls, and Teams messages, courteously and consistently using established guidelines.
  • Respond full circle to requests from customers, sales reps, and service reps.
  • Collaborate with other departments to resolve customer issues and align with customers’ needs and requests.
  • Maintain appropriate records and documentation in our ERP System.
  • Act as an Account advocate by managing and overseeing inquiries that require concierge handling.
  • Communicate proactively with customers to keep them aware of updates, changes, delays, and other information deemed important to them.
  • Investigate and resolve billing concerns by tracing shipments, researching price differences, and entering credit memos for approval, quoting special parts prices and following up on credit hold orders in our ERP.
  • Provide problem solving and continuous improvement by removing barriers that impact product quality, support, or on-time delivery and customer satisfaction.
  • Efficiently enter orders and address inquiries by leveraging the resources within the business, and following the standardized processes implemented.
  • Complete and review customer specific reports for accuracy and integrity.
  • Recommend ideas which enhance the overall customer experience.
    Qualifications

Functional Success Drivers: These competencies are what we require for an individual to be successful in this role.

  • Customer Focus
  • Detail Orientated
  • Interpersonal Savvy
  • Energy
  • Communication
  • Listenin
Customer Service Representative - Gary, IN at Signode
Gary, IN 46404, USA - Full Time
Skills Needed
Returns, Ged
Qualification
Diploma
Experience Required
Minimum 2 year(s)
QA Analyst at Government Tactical Solutions
Remote, Oregon, USA - Full Time
Skills Needed
Sql Server, Piv, Default, Student Loans
Specialization
Relevant Field
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Postdoctoral Fellow, Open Call at Basis Research Institute
New York, New York, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Phd
Experience Required
Minimum 1 year(s)
Field Regulatory Specialist at Merck KGaA
Madison, Wisconsin, USA - Full Time
Skills Needed
Pharmacovigilance, Reporting, Regulatory Requirements, Disability Insurance, Interpersonal Skills, Life Insurance, Ema, Regulatory Training, Market Data, Regulatory Affairs, Biotechnology, Discrimination, It, Regulatory Agencies, Biochemistry, Hiring, Military
Specialization
A relevant scientific field (e.g biology biochemistry biotechnology etc
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Senior AI Data Scientist at Faro Health Inc
San Diego, California, USA - Full Time
Skills Needed
Machine Learning, Python, Training, Business Value, Fine Tuning, Data Science, Clinical Trials, Platforms, Scikit Learn, Predictive Modeling, Models, Data Analysis, Computer Science, Ux, Cloud Services, Pandas, Operations
Specialization
Computer science machine learning data science or another technical field that encompasses data analysis and predictive modeling
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Landscape Architect Project Manager at Halff
The Woodlands, TX 77381, USA - Full Time
Skills Needed
Design Skills, Writing, Preparation, Microstation, Teams, Gis, Microsoft Office, Sketchup, Hardscape, Autocad, Construction, Specifications, Adobe Creative Suite, Landscape Architecture
Specialization
Architecture, architecture
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Senior Principal Electrical Engineer - RF (Onsite) at Collins Aerospace
Richardson, Texas, USA - Full Time
Skills Needed
Signal Design, Jira, Schematic Capture, Specifications, Waveform Generators, Circuit Design, Transceivers, Technology, Engineering Drawings, D, Confluence, Military Aircraft, Mathematics, Architecture Development, Analytical Skills, Communication Skills, Stem
Specialization
Absence of a degree 14 years of relevant experience
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Clinical Documentation Specialist Inpatient at Childrens of Alabama
Birmingham, AL 35233, USA - Full Time
Skills Needed
Children, Registries, Ccds
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Senior Manager, Contracts at Raytheon
Westford, MA 01886, USA - Full Time
Skills Needed
Fms, Data Analysis, Supply Chain, Executive Leadership, Data Research, Foreign Military Sales, Finance, Sustainment, Communication Skills, Program Management
Qualification
Graduate
Experience Required
Minimum 7 year(s)
Research Specialist- Winship Cancer Institute at Emory University
Atlanta, GA 30308, USA - Full Time
Skills Needed
Affirmative Action, Hiring, Federal Law, Educational Programs, Color, Participation, Consideration, Disabilities, Civil Rights, Training
Specialization
A scientific field
Qualification
Graduate
Sr AI Architect at Avanade
Austin, Texas, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Skilled Professional Solutions (SPS) Sr. Sales/Solutions Architect - Virtua at Kelly Services Internal
Michigan, Michigan, USA - Full Time
Skills Needed
Decision Making, Disabilities, Teamwork, Market Share, Revenue
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Director of Software Engineeri, 3D Solutions at CDS Visual
Watertown, Massachusetts, USA - Full Time
Skills Needed
Three.Js, Software Industry, Decision Making, Nosql, Leadership, Cad, Communication Skills, Adoption, Team Development, Discrimination, Agile Methodologies, Customer Satisfaction, Organizational Structure, Creativity, Computer Science, Collaboration, Strategic Vision
Specialization
Computer Science, Electrical, Engineering
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Billing Coordinator at Northwestern Medicine
Chicago, IL 60611, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Diploma
Manufacturing Engineer at The Village Companies
Green Bay, Wisconsin, USA - Full Time
Skills Needed
Epicor, Design, Collaboration, Analytical Skills, Microsoft Office, Manufacturing Processes
Specialization
Engineering quality manufacturing or related field desired
Qualification
Graduate
Property Management Lead at Raytheon
Louisville, KY 40214, USA - Full Time
Skills Needed
Logistics Management, Microsoft Office, Powerpoint, Excel, Presentation Skills, Property Management
Qualification
Graduate
Manufacturing Associate at Corning
Manassas, VA 20109, USA - Full Time
Skills Needed
Ged
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Certifying Scientist-IN at Cordant Health Solutions
Indianapolis, IN 46241, USA - Full Time
Skills Needed
Training, Cap, Biology, Microbiology, Productivity, Medical Terminology, Biochemistry, Computer Literacy
Specialization
A science field (chemistry biochemistry biology microbiology
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Regional Director Real Estate Development at Dignity Health
Phoenix, AZ 85013, USA - Full Time
Skills Needed
Communication Skills, Design, Comparative Analysis, Presentation Skills, Google Suite, Finance, Ambulatory Care, Construction, Market Knowledge, Conflict, Real Estate Development, Real Estate
Specialization
Real estate engineering and finance accounting business administration or related field required
Qualification
Graduate
Branch Administrator at Capital Electric
Richmond, VA 23230, USA - Full Time
Skills Needed
Accounts Payable, Customer Service, Excel, Communication Skills
Qualification
Graduate
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