About the job

Job Location:

Oaks - Liwa Heights

At Oaks, we’ve got over 55 destinations across Australia, New Zealand, Asia and beyond — and we’re always ready to be explored, experienced, or turned into something unexpected. You’ll find us right where the action is: vibrant teams, a workplace culture that doesn’t take itself too seriously, and real room to grow.

Whether it’s a city stopover or a beachside resort, every Oaks property runs on the energy of people who genuinely enjoy what they do. If you want to work somewhere with personality, purpose, and the kind of team that ends up in the same group chat — there’s an Oaks with your name on it.

The Guest Services Agent is responsible for providing friendly, professional, and efficient service to guests throughout their stay. The role supports check-in and check-out activities, responds to guest requests, provides information about hotel facilities and local attractions, and ensures a positive guest experience in line with hotel standards.

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