Key Responsibilities

• Elicit, analyze, and document business requirements through workshops, interviews, and stakeholder discussions
• Translate business needs into functional requirements, user stories, and acceptance criteria
• Analyze current business processes and identify areas for improvement and optimization
• Collaborate with product owners, developers, QA, and project managers throughout the project lifecycle
• Support solution design and ensure alignment with business objectives
• Assist in UAT (User Acceptance Testing) by preparing test scenarios and validating outcomes
• Maintain requirement traceability and manage changes to scope
• Prepare documentation such as BRD, FRD, process flows, use cases, and reports
• Provide insights using data analysis and support decision-making
• Act as a liaison to ensure smooth communication between business and technical teams

Required Skills & Qualifications

• Bachelor's degree in Business, IT, Engineering, or a related field
• 5+ years of experience as a Business Analyst (varies by role level)
• Strong understanding of SDLC, Agile/Scrum, or Waterfall methodologies
• Proficiency in requirement-gathering techniques and documentation
• Strong analytical, problem-solving, and critical-thinking skills
• Excellent communication and stakeholder management skills
• Experience with tools such as JIRA, Confluence, MS Excel, Visio, Power BI (or similar)
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