Scot JCB are looking for a Parts Sales Advisor to join our team in Carlisle. If you are interested in Construction or Agricultural machinery, this role could be for you.
As a Parts Sales Advisor, you will assist in the day to day running of the Parts Department alongside the Parts Supervisor. You will sell to construction and agricultural businesses; whether they be existing, lapsed, or new customers, where you will be required to identify and satisfy customer equipment requirements for parts across the full range of JCB machines for repair, service or maintenance.
This is a vital role in the business as you will be one of the first points of contact with our customers, therefore you must have excellent communication and organisational skills.

• Responding to customer enquiries via phone, email and face to face in a timely manner
• Looking up and identifying parts
• Ensuring customer collections and dispatches are dealt with quickly and efficiently
• Promoting and pro-actively selling parts to meet customer needs
• Being involved in proactive telemarketing campaigns
• Working with the Service and Sales teams to supply parts as required
• Loading and unloading the deliveries
• Picking, packing, and putting away stock
• Building and maintaining strong relationships with our customers
• Inventory management, invoicing, and other admin tasks