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Senior Manager – Business Process Improvement - Digital Automation at Visa
London, England, United Kingdom - Full Time
Skills Needed
Automation Platforms, Ai Technologies, Digital Transformation, Process Improvement, Stakeholder Management, Analytical Skills, Problem Solving, Governance, Compliance, Security, Power Automate, Power Apps, Uipath, Blue Prism, Business Case Development, Change Management
Specialization
Hands-on experience with leading automation platforms and a strong understanding of AI technologies are essential. Proven track record of delivering enterprise-scale automation programs and excellent stakeholder management skills are also required.
Experience Required
Minimum 5 year(s)
Senior Node.JS Engineer (Remote - Europe) at Jobgether
, , United Kingdom - Full Time
Skills Needed
Node.Js, Typescript, Ai Powered Features, Real Time Functionality, Data Graph Performance, Graphql, Apollo, Aws, Kubernetes, Postgresql, Redis, Elasticsearch, Websockets, Microservices, Ddd, Problem Solving
Specialization
Proven experience as a Node.JS engineer, ideally with TypeScript, and a solid understanding of modern web technologies. Strong problem-solving skills and a product-minded mindset are essential.
Experience Required
Minimum 5 year(s)
Retail Customer Service at Entain
Annan, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be at least 18 years old and have a passion for customer service. They should be self-motivated, able to work alone or in a team, and handle challenging situations professionally.
Patient Access Acute Representative at Intermountain Health
Portsmouth, England, United Kingdom - Full Time
Skills Needed
Interpersonal Skills, Customer Service, Insurance Verification, Computer Literacy, Payment Processing, Medical Billing, Problem Solving
Specialization
A high school diploma or equivalent is preferred, along with customer service experience in a healthcare setting. Proficiency in computer skills and experience with Epic is also preferred.
Customer Success Manager (French Speaking) at Klaviyo
London, England, United Kingdom - Full Time
Skills Needed
Customer Success, Account Management, Campaign Management, Crm, Digital Marketing, Data, Analytics, E Commerce, Marketing Technology, Ai, Problem Solving, Communication, Organizational Skills, Project Management, Collaboration, Adaptability
Specialization
Candidates should have 2+ years of customer success or account management experience and a background in marketing or analytics. They must be fluent in French and possess strong consultative and technical skills.
Experience Required
Minimum 2 year(s)
Customer Experience Manager at Sainsbury's
Bognor Regis, England, United Kingdom - Full Time
Skills Needed
Customer Experience, People Management, Performance Management, Coaching, Kpi Delivery, Operational Management, Employee Relations, Problem Solving, Team Leadership, Dynamic Environment, Customer Service, High Volume Operations, Retail Experience, Food Service Experience, Hospitality Experience, Colleague Engagement
Specialization
Candidates should have a proven track record of delivering exceptional customer experiences and leading teams in a fast-paced environment. Experience in managing complex people matters and delivering against KPIs is essential.
Experience Required
Minimum 5 year(s)
Head Chef | New Opening | Modern Indian Casual Dining Venue at Chefs for Chefs ltd
London, England, United Kingdom - Full Time
Skills Needed
Head Chef, Indian Cuisine, Menu Design, Team Management, Food Hygiene, Stock Control, Supplier Relationships, Food Cost Management, Leadership, Communication, Creativity, Organizational Skills, Financial Management, Culinary Qualifications, Cooking Techniques, Presentation Skills
Specialization
Candidates must have proven experience as a Head Chef or Senior Sous Chef in an Indian restaurant and a deep understanding of regional Indian cuisines. Strong leadership, communication skills, and culinary qualifications are also required.
Experience Required
Minimum 5 year(s)
Materials Engineer at Mott MacDonald
Bristol, England, United Kingdom - Full Time
Skills Needed
Materials Engineering, Durability Assessment, Corrosion Analysis, Technical Reporting, Project Management, Problem Solving, Client Communication, Forensic Engineering, Research, Data Analysis, Asset Management, Sustainable Solutions, Construction Materials, Civil Engineering, Inspection, Monitoring
Specialization
Candidates should have a Master's degree in Engineering or Science, preferably in construction materials, and experience in writing technical reports. They should also demonstrate knowledge of civil engineering assets and a willingness to travel for site visits.
Experience Required
Minimum 2 year(s)
Order Management Specialist - IT at Telefonica Tech
, Northern Ireland, United Kingdom - Full Time
Skills Needed
Strong Administrative Skills, Accurate Keying, Data Input Skills, Proficient In Ms Packages, Excellent Communication Skills, High Level Of Accuracy, Attention To Detail, Dynamics365 Experience, Salesforce Experience
Specialization
Candidates must possess strong administrative skills and have excellent communication abilities. Proficiency in MS packages and experience with CRM systems are highly desirable.
Retail Customer Service at Entain
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Self Motivated, Teamwork, Cash Handling, Empathy, Safer Gambling
Specialization
Candidates must be at least 18 years old and have a passion for customer service. Effective communication and the ability to handle challenging situations are essential.
Conveyancing Assistant at Mallory Pryce
Maidenhead, England, United Kingdom - Full Time
Skills Needed
Conveyancing, Client Service, Organisational Skills, Communication Skills, Attention To Detail, Problem Solving, Teamwork, It Literacy, Legal Administration, Property Transactions, Compliance, Empathy, Time Management, Data Entry, Document Preparation, Client Liaison
Specialization
Previous experience in a conveyancing assistant role is essential, along with excellent organisational and communication skills. A proactive approach to problem-solving and a commitment to high standards of service are also required.
Facilities Support Centre - Planning Manager at Robertson Group
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Supervisory Experience, Interpersonal Skills, Written Communication, Oral Communication, Motivation, Problem Solving, Analytical Skills, Prioritisation, Performance Management, Customer Service
Specialization
Candidates should have direct supervisory experience and excellent interpersonal skills. Strong problem-solving abilities and a focus on customer service are essential.
Experience Required
Minimum 5 year(s)
Online Biology Tutor - Part Time at FindTutors
London, England, United Kingdom - Full Time
Skills Needed
Biology, Teaching, Tutoring, Education, Communication, Support, Innovation, Energy
Specialization
No previous experience is required for this position. A basic knowledge of Biology is necessary.
Recruitment & Operations Administrator - Campus Services - 106586 - Grade 4 at University of Birmingham
, , United Kingdom - Full Time
Skills Needed
Recruitment, Customer Service, Communication, It Skills, Attention To Detail, Problem Solving, Organizational Skills, Team Collaboration
Specialization
Candidates should have experience in a recruitment role and a strong customer service focus. Excellent communication skills and the ability to manage a varied workload in a fast-paced environment are essential.
Conveyancing Assistant at Mallory Pryce
Chelmsford, England, United Kingdom - Full Time
Skills Needed
Organisational Skills, Communication Skills, Attention To Detail, Problem Solving, Teamwork, Client Care, Legal Administration, Data Entry, Property Transactions, Compliance, Microsoft Office, Case Management Systems, Empathy, Proactivity, Collaboration, Time Management
Specialization
Previous experience in a conveyancing assistant role is essential, along with excellent organisational and communication skills. A proactive approach to problem-solving and a commitment to client care are also important.
Ecommerce Manager - France at The Beauty Tech Group
Alderley Edge, England, United Kingdom - Full Time
Skills Needed
Fluent In French, Communication Skills, Analytical Skills, Data Analysis, Seo, Influencer Marketing, Content Marketing, Email Marketing, Team Management, Strategic Thinking, Commercial Awareness, Ecommerce Platforms, Excel Proficiency, Creative Thinking, Change Management, Customer Experience Optimization
Specialization
Candidates must be fluent in French and have a proven track record of delivering results. They should be highly organized, analytical, and capable of leading transitions while being proficient in ecommerce platforms like Shopify.
Experience Required
Minimum 2 year(s)
Warehouse Operative - Reading at Healthxchange
Reading, England, United Kingdom - Full Time
Skills Needed
Accuracy, Reliability, Communication Skills, Numeracy Skills, It Literacy, Physical Fitness, Customer Focus, Deadline Management, Team Player, Forklift Operation, Erp System Experience
Specialization
Candidates should be highly accurate and reliable with strong communication skills. A customer-focused approach and the ability to meet deadlines are essential, along with experience in using an ERP system and forklift operation certification.
Conveyancing Assistant at Mallory Pryce
Watford, England, United Kingdom - Full Time
Skills Needed
Conveyancing, Client Care, Organisational Skills, Communication Skills, Attention To Detail, Problem Solving, Teamwork, It Literacy, Legal Administration, Data Entry, Property Searches, Compliance, Empathy, Professionalism, Time Management, Career Development
Specialization
Previous experience in a conveyancing assistant role is essential, along with excellent organisational and communication skills. A proactive approach to problem-solving and a commitment to client care are also important.
Residential Care Assistant | Favordale LCC | Part time at Lancashire Waste Recycling
, England, United Kingdom - Full Time
Skills Needed
Care, Compassion, Support, Dementia Care, Induction, Teamwork, Communication, Kindness
Specialization
Candidates should have the right values, attitude, and behaviors to support older people. Experience and education sections in the application must be completed to evidence suitability for the role.
Electrical Engineer (NI) at EP UK Investments
, , United Kingdom - Full Time
Skills Needed
Electrical Maintenance, Project Management, Asset Life Cycle Management, Safety Compliance, Team Leadership, Communication Skills, Interpersonal Skills, Problem Solving, Sap/Eclipse Systems, Spares Procurement, Modernisation Projects, Risk Assessments, Continuous Improvement, Electrical Engineering Expertise, Collaboration, Commercial Awareness
Specialization
Candidates must have proven experience in electrical maintenance within a power generation or heavy industrial environment and a third-level qualification in electrical or power engineering. Strong leadership and project management skills are essential.
Experience Required
Minimum 5 year(s)
Senior Manager – Business Process Improvement - Digital Automation at Visa
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Automation Platforms, AI Technologies, Digital Transformation, Process Improvement, Stakeholder Management, Analytical Skills, Problem-Solving, Governance, Compliance, Security, Power Automate, Power Apps, UiPath, Blue Prism, Business Case Development, Change Management

Industry

IT Services and IT Consulting

Description
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description What is it all about? We are seeking a Senior Manager - Business Process Improvement to drive transformative process improvement across Visa’s global operations. This role goes beyond project management—it requires deep expertise in automation platforms, AI-driven solutions, and digital transformation strategy. You will lead end-to-end automation initiatives, from discovery to deployment, leveraging tools like Power Automate, Power Apps, UiPath, Blue Prism, and emerging AI technologies. Acting as a thought leader, you will influence senior stakeholders, shape automation strategy, and deliver measurable business impact. If you are passionate about process optimization, thrive in complex environments, and want to shape the future of intelligent automation at scale, this role is for you. What we expect of you, day to day: Own the automation strategy for key business processes, aligning with Visa’s digital transformation goals. Lead discovery workshops and advanced process analysis to identify automation opportunities across commercial and operational workflows. Design and implement AI-powered automation solutions, integrating with existing systems and ensuring scalability. Drive Power Platform adoption (Power Automate, Power Apps) and champion best practices for citizen development. Build business cases for automation initiatives, demonstrating ROI and efficiency gains to senior leadership. Partner with IT and external vendors to deliver secure, compliant automation solutions. Monitor and optimize automated processes using data-driven insights and AI indicators. Act as a trusted advisor to executives on automation trends, AI capabilities, and emerging technologies. Lead change management to ensure successful adoption and cultural shift toward automation-first thinking. This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Qualifications What we're after... Hands-on experience with leading automation platforms (UiPath, Blue Prism, Power Automate) and Power Apps. Hands on Experience with Business Process Improvement in large organizations Strong understanding of AI technologies and their application in process automation. Proven track record of delivering enterprise-scale automation programs, not just managing projects. Experience in digital transformation strategy within large, matrix organizations. Excellent stakeholder management and influencing skills at senior levels. Strong analytical and problem-solving skills with ability to translate technical concepts into business outcomes. Familiarity with governance, compliance, and security in automation projects. Degree in technology, engineering, or business; advanced certifications in automation or AI preferred. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Responsibilities
Lead end-to-end automation initiatives and drive transformative process improvement across Visa’s global operations. Act as a thought leader to influence senior stakeholders and deliver measurable business impact.
Senior Manager – Business Process Improvement - Digital Automation at Visa
London, England, United Kingdom - Full Time
Skills Needed
Automation Platforms, Ai Technologies, Digital Transformation, Process Improvement, Stakeholder Management, Analytical Skills, Problem Solving, Governance, Compliance, Security, Power Automate, Power Apps, Uipath, Blue Prism, Business Case Development, Change Management
Specialization
Hands-on experience with leading automation platforms and a strong understanding of AI technologies are essential. Proven track record of delivering enterprise-scale automation programs and excellent stakeholder management skills are also required.
Experience Required
Minimum 5 year(s)
Senior Node.JS Engineer (Remote - Europe) at Jobgether
, , United Kingdom - Full Time
Skills Needed
Node.Js, Typescript, Ai Powered Features, Real Time Functionality, Data Graph Performance, Graphql, Apollo, Aws, Kubernetes, Postgresql, Redis, Elasticsearch, Websockets, Microservices, Ddd, Problem Solving
Specialization
Proven experience as a Node.JS engineer, ideally with TypeScript, and a solid understanding of modern web technologies. Strong problem-solving skills and a product-minded mindset are essential.
Experience Required
Minimum 5 year(s)
Retail Customer Service at Entain
Annan, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Cash Handling, Teamwork, Self Motivation, Empathy, Relationship Building
Specialization
Candidates must be at least 18 years old and have a passion for customer service. They should be self-motivated, able to work alone or in a team, and handle challenging situations professionally.
Patient Access Acute Representative at Intermountain Health
Portsmouth, England, United Kingdom - Full Time
Skills Needed
Interpersonal Skills, Customer Service, Insurance Verification, Computer Literacy, Payment Processing, Medical Billing, Problem Solving
Specialization
A high school diploma or equivalent is preferred, along with customer service experience in a healthcare setting. Proficiency in computer skills and experience with Epic is also preferred.
Customer Success Manager (French Speaking) at Klaviyo
London, England, United Kingdom - Full Time
Skills Needed
Customer Success, Account Management, Campaign Management, Crm, Digital Marketing, Data, Analytics, E Commerce, Marketing Technology, Ai, Problem Solving, Communication, Organizational Skills, Project Management, Collaboration, Adaptability
Specialization
Candidates should have 2+ years of customer success or account management experience and a background in marketing or analytics. They must be fluent in French and possess strong consultative and technical skills.
Experience Required
Minimum 2 year(s)
Customer Experience Manager at Sainsbury's
Bognor Regis, England, United Kingdom - Full Time
Skills Needed
Customer Experience, People Management, Performance Management, Coaching, Kpi Delivery, Operational Management, Employee Relations, Problem Solving, Team Leadership, Dynamic Environment, Customer Service, High Volume Operations, Retail Experience, Food Service Experience, Hospitality Experience, Colleague Engagement
Specialization
Candidates should have a proven track record of delivering exceptional customer experiences and leading teams in a fast-paced environment. Experience in managing complex people matters and delivering against KPIs is essential.
Experience Required
Minimum 5 year(s)
Head Chef | New Opening | Modern Indian Casual Dining Venue at Chefs for Chefs ltd
London, England, United Kingdom - Full Time
Skills Needed
Head Chef, Indian Cuisine, Menu Design, Team Management, Food Hygiene, Stock Control, Supplier Relationships, Food Cost Management, Leadership, Communication, Creativity, Organizational Skills, Financial Management, Culinary Qualifications, Cooking Techniques, Presentation Skills
Specialization
Candidates must have proven experience as a Head Chef or Senior Sous Chef in an Indian restaurant and a deep understanding of regional Indian cuisines. Strong leadership, communication skills, and culinary qualifications are also required.
Experience Required
Minimum 5 year(s)
Materials Engineer at Mott MacDonald
Bristol, England, United Kingdom - Full Time
Skills Needed
Materials Engineering, Durability Assessment, Corrosion Analysis, Technical Reporting, Project Management, Problem Solving, Client Communication, Forensic Engineering, Research, Data Analysis, Asset Management, Sustainable Solutions, Construction Materials, Civil Engineering, Inspection, Monitoring
Specialization
Candidates should have a Master's degree in Engineering or Science, preferably in construction materials, and experience in writing technical reports. They should also demonstrate knowledge of civil engineering assets and a willingness to travel for site visits.
Experience Required
Minimum 2 year(s)
Order Management Specialist - IT at Telefonica Tech
, Northern Ireland, United Kingdom - Full Time
Skills Needed
Strong Administrative Skills, Accurate Keying, Data Input Skills, Proficient In Ms Packages, Excellent Communication Skills, High Level Of Accuracy, Attention To Detail, Dynamics365 Experience, Salesforce Experience
Specialization
Candidates must possess strong administrative skills and have excellent communication abilities. Proficiency in MS packages and experience with CRM systems are highly desirable.
Retail Customer Service at Entain
London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Self Motivated, Teamwork, Cash Handling, Empathy, Safer Gambling
Specialization
Candidates must be at least 18 years old and have a passion for customer service. Effective communication and the ability to handle challenging situations are essential.
Conveyancing Assistant at Mallory Pryce
Maidenhead, England, United Kingdom - Full Time
Skills Needed
Conveyancing, Client Service, Organisational Skills, Communication Skills, Attention To Detail, Problem Solving, Teamwork, It Literacy, Legal Administration, Property Transactions, Compliance, Empathy, Time Management, Data Entry, Document Preparation, Client Liaison
Specialization
Previous experience in a conveyancing assistant role is essential, along with excellent organisational and communication skills. A proactive approach to problem-solving and a commitment to high standards of service are also required.
Facilities Support Centre - Planning Manager at Robertson Group
Glasgow, Scotland, United Kingdom - Full Time
Skills Needed
Supervisory Experience, Interpersonal Skills, Written Communication, Oral Communication, Motivation, Problem Solving, Analytical Skills, Prioritisation, Performance Management, Customer Service
Specialization
Candidates should have direct supervisory experience and excellent interpersonal skills. Strong problem-solving abilities and a focus on customer service are essential.
Experience Required
Minimum 5 year(s)
Online Biology Tutor - Part Time at FindTutors
London, England, United Kingdom - Full Time
Skills Needed
Biology, Teaching, Tutoring, Education, Communication, Support, Innovation, Energy
Specialization
No previous experience is required for this position. A basic knowledge of Biology is necessary.
Recruitment & Operations Administrator - Campus Services - 106586 - Grade 4 at University of Birmingham
, , United Kingdom - Full Time
Skills Needed
Recruitment, Customer Service, Communication, It Skills, Attention To Detail, Problem Solving, Organizational Skills, Team Collaboration
Specialization
Candidates should have experience in a recruitment role and a strong customer service focus. Excellent communication skills and the ability to manage a varied workload in a fast-paced environment are essential.
Conveyancing Assistant at Mallory Pryce
Chelmsford, England, United Kingdom - Full Time
Skills Needed
Organisational Skills, Communication Skills, Attention To Detail, Problem Solving, Teamwork, Client Care, Legal Administration, Data Entry, Property Transactions, Compliance, Microsoft Office, Case Management Systems, Empathy, Proactivity, Collaboration, Time Management
Specialization
Previous experience in a conveyancing assistant role is essential, along with excellent organisational and communication skills. A proactive approach to problem-solving and a commitment to client care are also important.
Ecommerce Manager - France at The Beauty Tech Group
Alderley Edge, England, United Kingdom - Full Time
Skills Needed
Fluent In French, Communication Skills, Analytical Skills, Data Analysis, Seo, Influencer Marketing, Content Marketing, Email Marketing, Team Management, Strategic Thinking, Commercial Awareness, Ecommerce Platforms, Excel Proficiency, Creative Thinking, Change Management, Customer Experience Optimization
Specialization
Candidates must be fluent in French and have a proven track record of delivering results. They should be highly organized, analytical, and capable of leading transitions while being proficient in ecommerce platforms like Shopify.
Experience Required
Minimum 2 year(s)
Warehouse Operative - Reading at Healthxchange
Reading, England, United Kingdom - Full Time
Skills Needed
Accuracy, Reliability, Communication Skills, Numeracy Skills, It Literacy, Physical Fitness, Customer Focus, Deadline Management, Team Player, Forklift Operation, Erp System Experience
Specialization
Candidates should be highly accurate and reliable with strong communication skills. A customer-focused approach and the ability to meet deadlines are essential, along with experience in using an ERP system and forklift operation certification.
Conveyancing Assistant at Mallory Pryce
Watford, England, United Kingdom - Full Time
Skills Needed
Conveyancing, Client Care, Organisational Skills, Communication Skills, Attention To Detail, Problem Solving, Teamwork, It Literacy, Legal Administration, Data Entry, Property Searches, Compliance, Empathy, Professionalism, Time Management, Career Development
Specialization
Previous experience in a conveyancing assistant role is essential, along with excellent organisational and communication skills. A proactive approach to problem-solving and a commitment to client care are also important.
Residential Care Assistant | Favordale LCC | Part time at Lancashire Waste Recycling
, England, United Kingdom - Full Time
Skills Needed
Care, Compassion, Support, Dementia Care, Induction, Teamwork, Communication, Kindness
Specialization
Candidates should have the right values, attitude, and behaviors to support older people. Experience and education sections in the application must be completed to evidence suitability for the role.
Electrical Engineer (NI) at EP UK Investments
, , United Kingdom - Full Time
Skills Needed
Electrical Maintenance, Project Management, Asset Life Cycle Management, Safety Compliance, Team Leadership, Communication Skills, Interpersonal Skills, Problem Solving, Sap/Eclipse Systems, Spares Procurement, Modernisation Projects, Risk Assessments, Continuous Improvement, Electrical Engineering Expertise, Collaboration, Commercial Awareness
Specialization
Candidates must have proven experience in electrical maintenance within a power generation or heavy industrial environment and a third-level qualification in electrical or power engineering. Strong leadership and project management skills are essential.
Experience Required
Minimum 5 year(s)