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Senior Director of Product Operations at Trustpilot, Inc
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Senior Leadership Experience, Product Operations, Program Management, Stakeholder Management, Data Insights, Process Design, People Management, Agile Methodologies, Product Development, Operational Excellence, Cross Functional Collaboration, Software Management, Meeting Management, Kpi Reporting, Ai Tooling Deployment, Okrs Management
Specialization
Candidates should have extensive experience in senior leadership roles within Product Operations or related fields in high-growth technology environments. A strong understanding of product development, agile methodologies, and stakeholder management is essential.
Experience Required
Minimum 10 year(s)
AFTER SCHOOL CLUB TEACHER at TechyTots Sutton and Cheam
Cheam, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Warehouse Operative at Tenuta Marmorelle Ltd
Thatcham RG19 4AJ, , United Kingdom - Full Time
Skills Needed
Reach, Communication Skills, Order Picking, Instructions
Specialization
Familiarity with counter balance and reach is essential and up to date certificates will be required..
Qualification
Trade Certificate
Trainee Accountant - AAT part/Qualified and above - full time at The Barker Partnership
Pateley Bridge, , United Kingdom - Full Time
Skills Needed
Bookkeeping
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Tig Welder at Welding Bay Blackpool LTD
Blackpool FY4 3RN, , United Kingdom - Full Time
Skills Needed
Hand Tools, Welding, Power Tools, Assembly Processes, Calculations
Qualification
Graduate
Trainee Plasterer at REGEN Academy
Middlesbrough, England, United Kingdom - Full Time
Skills Needed
Preparation, Safety Regulations, Materials
Qualification
Graduate
Lead Performance Support Consultant (Escalations Engineering) at ServiceNow
Staines-upon-Thames, England, United Kingdom - Full Time
Skills Needed
Technical Support, Software Development, Performance Load Testing, Consulting Skills, Java, Javascript, Python, Perl, Unix Shell, Windows Powershell, Relational Database, Oracle, Mysql, Sql Server, Postgresql, Problem Solving
Specialization
Candidates should have over 10 years of experience in technical support or related fields, with expert knowledge of web application stack components. Strong problem-solving and communication skills are essential, along with experience in scripting languages and relational databases.
Experience Required
Minimum 10 year(s)
Apprentice - Air Logistics Customer Care at KuehneNagel
Bristol, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Warehouse Assistant at SSP
Belfast BT12 5AX, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Warehouse Operative / Order Picker at Talent Boutique Solutions
Bristol, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Management Skills, Public Transport
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Success Agent at Fiserv Inc
Basildon SS14 3WF, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Cargo Warehouse Agent-UK at Swissport International AG
Barry CF62 3BD, , United Kingdom - Full Time
Skills Needed
Flexible Approach, Public Transport
Qualification
Graduate
Operations Associate at goPuff
West Kensington, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
General Operative / Technician - Full Time at Testall Limited
Fermanagh District, , United Kingdom - Full Time
Skills Needed
Construction
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Stock Control Operative at Danish Crown
Rochdale OL16 4NR, , United Kingdom - Full Time
Skills Needed
Communication Skills, Management Skills
Qualification
Graduate
Junior Software Developer Rust - HFT at Client Server
London W1T 3JH, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Early Years Teacher at Bright Horizons
LBOBB2, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Accounts Administrator at Tombar Electrical Contractors Ltd
Bingley BD16 2AB, , United Kingdom - Full Time
Skills Needed
Accounting Software, Financial Operations, Vendors, Communication Skills, Xero
Qualification
Graduate
Senior Reliability Maintenance Engineering Technician at Amazon UK Services Ltd
Hinckley, England, United Kingdom - Full Time
Skills Needed
Operations, English, Automation, Amazon, Working Environment
Qualification
Apprenticeship
Bricklayer at The Blackford Group
Sevenoaks TN14, , United Kingdom - Full Time
Skills Needed
Power Tools, Hand Tools
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Senior Director of Product Operations at Trustpilot, Inc
City of Edinburgh, Scotland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

17 Dec, 25

Salary

0.0

Posted On

18 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Senior Leadership Experience, Product Operations, Program Management, Stakeholder Management, Data Insights, Process Design, People Management, Agile Methodologies, Product Development, Operational Excellence, Cross-Functional Collaboration, Software Management, Meeting Management, KPI Reporting, AI Tooling Deployment, OKRs Management

Industry

technology;Information and Internet

Description
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! Reporting to the Chief Product Officer, the Senior Director of Product Operations' main purpose is to support the Product teams to “make it happen”. In this role, you will support the introduction, maintenance, improvement, and standardization of processes as necessary to drive increased efficiency, better alignment, and improved communication within a busy product team. Supporting the entire product delivery lifecycle, the Senior Director of Product Operations will provide administrative and clerical support, including but not limited to collating and reviewing release notes, meeting minutes, and diary/scheduling management. You will play a pivotal role in supporting and enabling the Product team while delivering operational excellence. What you’ll be doing: Supporting Product Processes Support product development process, helping the teams track deliverables and assess target dates for delivery of new products and features to market. Assist in creating decks to articulate Trustpilot's product vision, strategy, and processes. Collaborate with Program Managers and Program Launch managers to ensure the smooth execution of product GA and launches. Deliver team efficiencies through the deployment of AI tooling to make product teams more productive. Reports and Administration Reporting of product KPIs, ensuring they are up to date, accurate, and communicated regularly. Collating meeting notes and helping to disseminate information to any other relevant teams. Taking meeting minutes and assigning actions. Supporting Product Team Support Product teams to host and manage their meeting cadences, with a focus on cross-functional meetings rather than daily standups. Manage the product team's OKRs process and ensure teams are reporting effectively on their set goals. Develop a process to triage new insights in Jira, tag/categorize, and assign owners. Reduce the burden on Product Managers to do admin-intensive work like meeting scheduling and reporting. Work closely with Procurement teams to help manage our software and tooling used by the Product team. Who you are: Demonstrated senior leadership experience (Director/Senior Director level) in Product Operations, Program Management, or related operational leadership roles in high-growth technology environments. Extensive skills in building and scaling product operating models, with a deep understanding of product development, agile methodologies, and go-to-market processes. Exceptional stakeholder management skills, with the ability to motivate and align executives and senior leaders across functions. Possesses a keen ability to generate insights through data and reporting, coupled with a solid understanding of business and finance. Demonstrated ability to design and implement scalable processes, balancing structure with flexibility. Extensive leadership, people management, and coaching skills, with experience building new functions or scaling teams. Comfortable operating at pace in a complex, matrixed environment, with the confidence to challenge, hold to account, and drive clarity. What’s in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus Restricted Stock Units 25 days holiday per year, increasing to 28 days after 2 years of employment Private Medical Insurance Critical Illness Cover Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7 Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences, along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you. About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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Responsibilities
The Senior Director of Product Operations will support the Product teams in enhancing efficiency and communication. This role involves managing product processes, reporting on KPIs, and enabling operational excellence within the team.
Senior Director of Product Operations at Trustpilot, Inc
City of Edinburgh, Scotland, United Kingdom - Full Time
Skills Needed
Senior Leadership Experience, Product Operations, Program Management, Stakeholder Management, Data Insights, Process Design, People Management, Agile Methodologies, Product Development, Operational Excellence, Cross Functional Collaboration, Software Management, Meeting Management, Kpi Reporting, Ai Tooling Deployment, Okrs Management
Specialization
Candidates should have extensive experience in senior leadership roles within Product Operations or related fields in high-growth technology environments. A strong understanding of product development, agile methodologies, and stakeholder management is essential.
Experience Required
Minimum 10 year(s)
AFTER SCHOOL CLUB TEACHER at TechyTots Sutton and Cheam
Cheam, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Warehouse Operative at Tenuta Marmorelle Ltd
Thatcham RG19 4AJ, , United Kingdom - Full Time
Skills Needed
Reach, Communication Skills, Order Picking, Instructions
Specialization
Familiarity with counter balance and reach is essential and up to date certificates will be required..
Qualification
Trade Certificate
Trainee Accountant - AAT part/Qualified and above - full time at The Barker Partnership
Pateley Bridge, , United Kingdom - Full Time
Skills Needed
Bookkeeping
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Tig Welder at Welding Bay Blackpool LTD
Blackpool FY4 3RN, , United Kingdom - Full Time
Skills Needed
Hand Tools, Welding, Power Tools, Assembly Processes, Calculations
Qualification
Graduate
Trainee Plasterer at REGEN Academy
Middlesbrough, England, United Kingdom - Full Time
Skills Needed
Preparation, Safety Regulations, Materials
Qualification
Graduate
Lead Performance Support Consultant (Escalations Engineering) at ServiceNow
Staines-upon-Thames, England, United Kingdom - Full Time
Skills Needed
Technical Support, Software Development, Performance Load Testing, Consulting Skills, Java, Javascript, Python, Perl, Unix Shell, Windows Powershell, Relational Database, Oracle, Mysql, Sql Server, Postgresql, Problem Solving
Specialization
Candidates should have over 10 years of experience in technical support or related fields, with expert knowledge of web application stack components. Strong problem-solving and communication skills are essential, along with experience in scripting languages and relational databases.
Experience Required
Minimum 10 year(s)
Apprentice - Air Logistics Customer Care at KuehneNagel
Bristol, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Warehouse Assistant at SSP
Belfast BT12 5AX, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Warehouse Operative / Order Picker at Talent Boutique Solutions
Bristol, England, United Kingdom - Full Time
Skills Needed
Communication Skills, Management Skills, Public Transport
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Success Agent at Fiserv Inc
Basildon SS14 3WF, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Cargo Warehouse Agent-UK at Swissport International AG
Barry CF62 3BD, , United Kingdom - Full Time
Skills Needed
Flexible Approach, Public Transport
Qualification
Graduate
Operations Associate at goPuff
West Kensington, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
General Operative / Technician - Full Time at Testall Limited
Fermanagh District, , United Kingdom - Full Time
Skills Needed
Construction
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Stock Control Operative at Danish Crown
Rochdale OL16 4NR, , United Kingdom - Full Time
Skills Needed
Communication Skills, Management Skills
Qualification
Graduate
Junior Software Developer Rust - HFT at Client Server
London W1T 3JH, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Early Years Teacher at Bright Horizons
LBOBB2, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Accounts Administrator at Tombar Electrical Contractors Ltd
Bingley BD16 2AB, , United Kingdom - Full Time
Skills Needed
Accounting Software, Financial Operations, Vendors, Communication Skills, Xero
Qualification
Graduate
Senior Reliability Maintenance Engineering Technician at Amazon UK Services Ltd
Hinckley, England, United Kingdom - Full Time
Skills Needed
Operations, English, Automation, Amazon, Working Environment
Qualification
Apprenticeship
Bricklayer at The Blackford Group
Sevenoaks TN14, , United Kingdom - Full Time
Skills Needed
Power Tools, Hand Tools
Qualification
Graduate
Experience Required
Minimum 8 year(s)
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