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Director, CS Strategy and Operations at Visa
London, England, United Kingdom - Full Time
Skills Needed
Customer Success Strategy, Operations Management, Process Standardization, Capacity Planning, Forecasting, Churn Risk Analysis, Data Analytics, Technology Stack Ownership, Data Integrity, Enablement Programs, Digital Strategy, Automation, Customer Centricity, Governance, Voice Of Customer Analysis, Visa Integration
Specialization
Candidates must possess over 10 years of leadership experience in Customer Success, Operations, or related SaaS fields, demonstrating strong analytical and strategic thinking capabilities. Essential qualifications include expertise in data analytics, metrics, forecasting, and familiarity with CS platforms, CRM systems, and automation tools.
Experience Required
Minimum 10 year(s)
catering/barista Assistant at BaxterStorey
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Coffee Making, Hygiene, Efficiency, Teamwork, Food Appreciation
Specialization
No prior experience is required, but a strong appetite for excellent customer service and an appreciation for good food are necessary. The company is willing to provide training for the right candidate.
Bar & Waiting Staff at Greene King
Derby, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Attention To Detail, Communication, Positive Attitude, Bartending, Food Service, Problem Solving, Time Management, Multitasking, Sales Skills, Adaptability, Interpersonal Skills, Service Orientation, Creativity, Learning Agility
Specialization
Candidates should have a willingness to learn and a passion for providing excellent service. Attention to detail and a positive attitude are essential for this role.
Risk Manager/Analyst (All Levels) - Defence Infrastructure at Turner Townsend
Sheffield, England, United Kingdom - Full Time
Skills Needed
Risk Identification, Risk Assessment, Risk Mitigation, Risk Register Maintenance, Risk Reporting, Stakeholder Collaboration, Quantitative Risk Analysis, Risk Management Strategies, Risk Workshops, Iso31000, Arm, @Risk, Safran, Primavera Risk Analysis, Project Controls, Cost Management
Specialization
Candidates must be sole UK Nationals able to achieve and maintain UK MoD Security Clearance (SC) and possess industry experience in Defence, Nuclear, Infrastructure, or Construction project/programme environments. Expertise in developing risk management frameworks aligned with ISO31000 and experience with risk management software and Quantitative Risk Analysis are required.
Experience Required
Minimum 5 year(s)
Trading Assistant - Local at Sainsbury's
, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Stock Replenishment, Checkouts, Order Picking, Click & Collect Support, Product Knowledge, Date Checking, Teamwork, Problem Solving, Attention To Detail, Flexibility, Digital Tools Usage
Specialization
Candidates should be friendly, enthusiastic about helping customers, and comfortable working in a fast-paced, physical, and high-energy team environment. Essential requirements include taking responsibility, using initiative, being prepared to work flexibly across various shifts (including early starts), and learning new digital tools while maintaining high standards of store presentation.
Qualified Social Worker - Joint Assessment Discharge at Sanctuary Personnel
London, England, United Kingdom - Full Time
Skills Needed
Ethics
Specialization
Social work
Qualification
Graduate
Customer Assistant - Fashion, Home & Beauty - Watford at MS
, , United Kingdom - Full Time
Skills Needed
Customer Service, Sales, Digital Confidence, Team Player, Adaptability, Communication Skills, Attention To Detail, Product Knowledge, Efficiency, Resilience, Confidence, Proactive Engagement
Specialization
Candidates must be passionate, fashion-forward individuals capable of operating effectively in a high-demand, fast-paced retail environment while maintaining high standards of service and accuracy. Essential capabilities include high levels of customer service, digital confidence, strong communication, adaptability, and a commitment to teamwork.
Support Worker at East Sussex County Council
Lewes, England, United Kingdom - Full Time
Skills Needed
Supporting People, Learning Disability Support, Promoting Friendships, Teaching Independence Skills, Community Involvement, Activity Planning, Personal Care Support, Medication Administration, Emotional Support, Health Promotion, Mental Wellbeing Support, Communication, Teamwork, Independent Work, Information Recording
Specialization
Candidates must be able to converse easily with clients and advocates, work effectively both independently and in a team, and support with personal care, medication administration, and other health-related tasks. A minimum requirement is RQF Level 1 in Maths and English or the ability to pass an assessment.
Senior Paid Search Executive at Next Plc
Enderby, England, United Kingdom - Full Time
Skills Needed
Digital Marketing, Paid Search, Marketplaces, Customer Acquisition, Data Analysis, Ad Technology, Campaign Management, Partnership Management, International Marketing, Problem Solving, Strategic Thinking, Collaboration, Optimization, Reporting, Innovation
Specialization
Candidates should have proven experience in digital performance marketing, particularly in Marketplaces and Paid Search. Strong analytical skills and a deep understanding of ad technology are essential, along with an international mindset.
Experience Required
Minimum 5 year(s)
QA Engineer (Automation) at esure Group
, , United Kingdom - Full Time
Skills Needed
Software Testing, Test Strategies, Automated Testing, Manual Testing, Defect Handling, Bdd, Agile, Scrum, Devops, Jira, Confluence, Aws, Git, Travis, Test Plans, Test Scripts
Specialization
Candidates must possess a strong background in software testing, including defining test strategies and experience writing and maintaining automated tests using various tools. Familiarity with BDD, Agile/SCRUM/DevOps environments, and tools like JIRA, Confluence, GIT, and cloud platforms such as AWS is required.
Experience Required
Minimum 2 year(s)
Grants Manager at Ayming
City of London, England, United Kingdom - Full Time
Skills Needed
Grants Management, Strategic Oversight, Expert Guidance, Operational Management, Client Engagement, Resource Allocation, Project Delivery, Client Satisfaction, Sales Support, Grant Eligibility Assessment, Funding Potential Assessment, Practice Strategy, Business Planning, Stakeholder Engagement, Communication
Specialization
Candidates must have a minimum of five years of experience in grants management across multiple funding schemes and a proven track record of delivering high-quality grant support services. Strong communication, stakeholder engagement skills, and an analytical/commercial approach are required.
Experience Required
Minimum 5 year(s)
Residential Care Assistant | Lady Elsie Finney House | Part time at Lancashire Waste Recycling
Ingol and Tanterton, England, United Kingdom - Full Time
Skills Needed
Care Certificate Standards, Support Older People, Dementia Care, Kindness, Dignity, Compassion
Specialization
Applicants must possess the right values, attitude, and behaviours suitable for supporting older people. Successful candidates will be supported to work competently against The Care Certificate standards and must complete the experience and education sections of the application thoroughly.
Level 3 Qualified Practitioner at Complete Childcare
Bracknell, England, United Kingdom - Full Time
Skills Needed
Level 3 Early Years Qualification, Eyfs Framework Understanding, Child Development Support, Play Based Learning, Relationship Building, Observation, Assessment, Record Keeping, Nursery Routines Support, Safeguarding, Child Welfare Commitment, Teamwork, Inclusivity
Specialization
Candidates must possess a Level 3 Early Years qualification or equivalent and demonstrate a strong understanding of the EYFS framework. Essential qualities include a passion for working with young children, a positive team-focused attitude, and a commitment to safeguarding and child welfare.
Experience Required
Minimum 2 year(s)
Lead Animator [Rainbow Six] at Ubisoft
Newcastle upon Tyne, England, United Kingdom - Full Time
Skills Needed
Leadership, Mentoring, Keyframing, Motion Capture, Proprietary/In House Engines, First Person Animation Systems, Third Person Animation Systems, Motionbuilder, Delegation, Time Management, Organisational Skills, Communication, Adaptability, Collaboration
Specialization
Candidates must possess proven leadership or mentoring abilities and a portfolio showcasing realistic-styled animations, ideally demonstrating proficiency in Keyframing. Essential technical knowledge includes experience with Motion Capture, understanding of 1st/3rd person animation systems, familiarity with MotionBuilder, and knowledge of proprietary/in-house engines.
Experience Required
Minimum 5 year(s)
Housekeeping Supervisor at Colten Care
Christchurch, England, United Kingdom - Full Time
Skills Needed
Team Leadership, Work Allocation, Staff Rotas Preparation, Stock Ordering, Customer Service, Cleanliness Standards, Hygiene Standards, Attention To Detail, Communication, Motivation, Commitment, Reliability
Specialization
Candidates should be reliable, committed team players with enthusiasm and a can-do attitude, possessing a genuine passion for maintaining an exceptional living environment for residents. Previous experience at a similar level is required, or the candidate should be looking to advance their career to this level.
Experience Required
Minimum 2 year(s)
Team Member (Delivery) - Guildford The Friary (N112086) at Next Plc
Guildford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Stock Processing, Attention To Detail, Organization, Communication, Teamwork, Flexibility, Efficiency
Specialization
Candidates should be friendly, calm, and efficient, with strong attention to detail and the ability to work independently. A positive attitude and willingness to support the team are essential.
Integration & Transformation Change Manager at NAVANTIA UK
Bristol, England, United Kingdom - Full Time
Skills Needed
Change Management, Organisational Development, Transformation, Impact Assessments, Stakeholder Analysis, Change Readiness, Adoption Planning, Risk Mitigation, Stakeholder Management, Communication Plans, Training Rollout, Cultural Transformation, Kpi Tracking, Powerpoint, Excel, Teams
Specialization
Candidates must have proven experience in Change Management, Organisational Development, or large-scale transformation roles, along with an understanding of change methodologies and excellent stakeholder management skills. Proficiency with collaboration tools like PowerPoint, Excel, Teams, and SharePoint is required, while experience in industrial and multinational environments is preferred.
Experience Required
Minimum 5 year(s)
Service Designer at PA Knowledge Limited - Denmark
London, England, United Kingdom - Full Time
Skills Needed
Service Design, Research, Synthesis, Mapping, Modelling, Prototyping, Interviews, Workshops, Stakeholder Facilitation, Concept Testing, Ai Tools, Sensemaking, Option Exploration, Agile Practices, Cross Functional Collaboration, Problem Solving
Specialization
Candidates must be systems-oriented thinkers who treat service design as a way of thinking, not just deliverables, and be confident in conducting research and synthesizing evidence into direction. Essential qualities include being curious about integrating AI into analysis, adapting roles as needed (researcher, facilitator, modeller, prototyper), and communicating clearly to guide teams through ambiguity.
Experience Required
Minimum 2 year(s)
Assistant Retrofit Coordinator at Home Group
Newcastle upon Tyne, England, United Kingdom - Full Time
Skills Needed
Statistical Analysis, Microsoft Excel, Retrofit Qualification, Sap/Rdsap Software, Pas2035 Requirements, Influencing Skills, Attention To Detail, Data Collection, Documentation, Customer Engagement
Specialization
Candidates should have strong statistical analysis skills and relevant experience in the housing or retrofit sector. Familiarity with SAP/RdSap software and PAS2035 requirements is also necessary.
Experience Required
Minimum 2 year(s)
Governance Senior Consultant at Talan
London, England, United Kingdom - Full Time
Skills Needed
Stakeholder Management, Team Management, Process Improvement, Communication Skills, Organizational Skills, Governance, Meeting Coordination, Documentation, Kpi Monitoring, Client Relationship Management, Digital Competency, Attention To Detail, Flexibility, Leadership, Problem Solving, Time Management
Specialization
The ideal candidate should have outstanding stakeholder management skills and experience in drafting and improving processes. They must also demonstrate excellent communication skills and a detailed understanding of industry codes and governance.
Experience Required
Minimum 5 year(s)
Director, CS Strategy and Operations at Visa
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success Strategy, Operations Management, Process Standardization, Capacity Planning, Forecasting, Churn Risk Analysis, Data Analytics, Technology Stack Ownership, Data Integrity, Enablement Programs, Digital Strategy, Automation, Customer Centricity, Governance, Voice of Customer Analysis, Visa Integration

Industry

IT Services and IT Consulting

Description
Company Description Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. Pismo joined Visa in 2024. Leveraging Visa’s solutions, our core platform, and an expanding suite of capabilities, Pismo addresses the technological challenges that large banks, marketplaces, and fintech companies face in migrating from legacy systems to more advanced technology in the market. Pismo’s cloud-based platform empowers firms to build and launch financial products rapidly, scaling as they grow to have a broader audience while keeping high security and availability standards. Pismo’s 500+ employees are located in more than 10 countries around the world. Job Description Responsibilities: Operational Excellence: Establish global CS processes (onboarding, capacity planning, renewals) and standardize playbooks. Metrics & Insights: Build and maintain Client 360 dashboards, forecast renewals, and client churn and down sell risk. Technology Leadership: Own Pismo CS tech stack (e.g. Monday.com) and client golden source, ensure data integrity, and partner with data engineering and analytics teams. Enablement: Launch and manage CS Academy, onboarding programs, and continuous learning initiatives. Digital CS Strategy: Implement tech-touch engagement models, automation, customer communication. Strategic Initiatives: Lead strategic initiatives across the company to ensure customer centricity (e.g. GenAI strategy) Governance & Cadence: Drive internal operating rhythm (monthly reviews, quarterly planning, regional cadence). Voice of Customer: Systematically collect and analyze feedback and present insights to product and exec teams. CS Visa Integration: Help drive integration efforts with Visa CS. Success Metrics: Improved customer retention and Net Revenue Retention (NRR). Reduction in cost-to-serve through digital CS and GenAI initiatives. Consistent global onboarding and renewal processes. High engagement with enablement programs and CS Academy. Executive adoption of CS insights for strategic decisions. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications 10+ years in Customer Success, Operations, or related SaaS leadership roles. Strong analytical and strategic thinking skills, expertise in data analytics, metrics and forecasting. Familiarity with CS platforms, CRM systems, and automation tools. Exceptional cross-functional collaboration and executive communication skills. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Job Family Group: Client Support Services
Responsibilities
This role is responsible for establishing global Customer Success processes, standardizing playbooks, and building key metrics dashboards to drive operational excellence and provide strategic insights. The director will also lead digital Customer Success strategy, manage the CS technology stack, and drive strategic customer-centric initiatives across the company.
Director, CS Strategy and Operations at Visa
London, England, United Kingdom - Full Time
Skills Needed
Customer Success Strategy, Operations Management, Process Standardization, Capacity Planning, Forecasting, Churn Risk Analysis, Data Analytics, Technology Stack Ownership, Data Integrity, Enablement Programs, Digital Strategy, Automation, Customer Centricity, Governance, Voice Of Customer Analysis, Visa Integration
Specialization
Candidates must possess over 10 years of leadership experience in Customer Success, Operations, or related SaaS fields, demonstrating strong analytical and strategic thinking capabilities. Essential qualifications include expertise in data analytics, metrics, forecasting, and familiarity with CS platforms, CRM systems, and automation tools.
Experience Required
Minimum 10 year(s)
catering/barista Assistant at BaxterStorey
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Coffee Making, Hygiene, Efficiency, Teamwork, Food Appreciation
Specialization
No prior experience is required, but a strong appetite for excellent customer service and an appreciation for good food are necessary. The company is willing to provide training for the right candidate.
Bar & Waiting Staff at Greene King
Derby, England, United Kingdom - Full Time
Skills Needed
Customer Service, Teamwork, Attention To Detail, Communication, Positive Attitude, Bartending, Food Service, Problem Solving, Time Management, Multitasking, Sales Skills, Adaptability, Interpersonal Skills, Service Orientation, Creativity, Learning Agility
Specialization
Candidates should have a willingness to learn and a passion for providing excellent service. Attention to detail and a positive attitude are essential for this role.
Risk Manager/Analyst (All Levels) - Defence Infrastructure at Turner Townsend
Sheffield, England, United Kingdom - Full Time
Skills Needed
Risk Identification, Risk Assessment, Risk Mitigation, Risk Register Maintenance, Risk Reporting, Stakeholder Collaboration, Quantitative Risk Analysis, Risk Management Strategies, Risk Workshops, Iso31000, Arm, @Risk, Safran, Primavera Risk Analysis, Project Controls, Cost Management
Specialization
Candidates must be sole UK Nationals able to achieve and maintain UK MoD Security Clearance (SC) and possess industry experience in Defence, Nuclear, Infrastructure, or Construction project/programme environments. Expertise in developing risk management frameworks aligned with ISO31000 and experience with risk management software and Quantitative Risk Analysis are required.
Experience Required
Minimum 5 year(s)
Trading Assistant - Local at Sainsbury's
, Scotland, United Kingdom - Full Time
Skills Needed
Customer Service, Stock Replenishment, Checkouts, Order Picking, Click & Collect Support, Product Knowledge, Date Checking, Teamwork, Problem Solving, Attention To Detail, Flexibility, Digital Tools Usage
Specialization
Candidates should be friendly, enthusiastic about helping customers, and comfortable working in a fast-paced, physical, and high-energy team environment. Essential requirements include taking responsibility, using initiative, being prepared to work flexibly across various shifts (including early starts), and learning new digital tools while maintaining high standards of store presentation.
Qualified Social Worker - Joint Assessment Discharge at Sanctuary Personnel
London, England, United Kingdom - Full Time
Skills Needed
Ethics
Specialization
Social work
Qualification
Graduate
Customer Assistant - Fashion, Home & Beauty - Watford at MS
, , United Kingdom - Full Time
Skills Needed
Customer Service, Sales, Digital Confidence, Team Player, Adaptability, Communication Skills, Attention To Detail, Product Knowledge, Efficiency, Resilience, Confidence, Proactive Engagement
Specialization
Candidates must be passionate, fashion-forward individuals capable of operating effectively in a high-demand, fast-paced retail environment while maintaining high standards of service and accuracy. Essential capabilities include high levels of customer service, digital confidence, strong communication, adaptability, and a commitment to teamwork.
Support Worker at East Sussex County Council
Lewes, England, United Kingdom - Full Time
Skills Needed
Supporting People, Learning Disability Support, Promoting Friendships, Teaching Independence Skills, Community Involvement, Activity Planning, Personal Care Support, Medication Administration, Emotional Support, Health Promotion, Mental Wellbeing Support, Communication, Teamwork, Independent Work, Information Recording
Specialization
Candidates must be able to converse easily with clients and advocates, work effectively both independently and in a team, and support with personal care, medication administration, and other health-related tasks. A minimum requirement is RQF Level 1 in Maths and English or the ability to pass an assessment.
Senior Paid Search Executive at Next Plc
Enderby, England, United Kingdom - Full Time
Skills Needed
Digital Marketing, Paid Search, Marketplaces, Customer Acquisition, Data Analysis, Ad Technology, Campaign Management, Partnership Management, International Marketing, Problem Solving, Strategic Thinking, Collaboration, Optimization, Reporting, Innovation
Specialization
Candidates should have proven experience in digital performance marketing, particularly in Marketplaces and Paid Search. Strong analytical skills and a deep understanding of ad technology are essential, along with an international mindset.
Experience Required
Minimum 5 year(s)
QA Engineer (Automation) at esure Group
, , United Kingdom - Full Time
Skills Needed
Software Testing, Test Strategies, Automated Testing, Manual Testing, Defect Handling, Bdd, Agile, Scrum, Devops, Jira, Confluence, Aws, Git, Travis, Test Plans, Test Scripts
Specialization
Candidates must possess a strong background in software testing, including defining test strategies and experience writing and maintaining automated tests using various tools. Familiarity with BDD, Agile/SCRUM/DevOps environments, and tools like JIRA, Confluence, GIT, and cloud platforms such as AWS is required.
Experience Required
Minimum 2 year(s)
Grants Manager at Ayming
City of London, England, United Kingdom - Full Time
Skills Needed
Grants Management, Strategic Oversight, Expert Guidance, Operational Management, Client Engagement, Resource Allocation, Project Delivery, Client Satisfaction, Sales Support, Grant Eligibility Assessment, Funding Potential Assessment, Practice Strategy, Business Planning, Stakeholder Engagement, Communication
Specialization
Candidates must have a minimum of five years of experience in grants management across multiple funding schemes and a proven track record of delivering high-quality grant support services. Strong communication, stakeholder engagement skills, and an analytical/commercial approach are required.
Experience Required
Minimum 5 year(s)
Residential Care Assistant | Lady Elsie Finney House | Part time at Lancashire Waste Recycling
Ingol and Tanterton, England, United Kingdom - Full Time
Skills Needed
Care Certificate Standards, Support Older People, Dementia Care, Kindness, Dignity, Compassion
Specialization
Applicants must possess the right values, attitude, and behaviours suitable for supporting older people. Successful candidates will be supported to work competently against The Care Certificate standards and must complete the experience and education sections of the application thoroughly.
Level 3 Qualified Practitioner at Complete Childcare
Bracknell, England, United Kingdom - Full Time
Skills Needed
Level 3 Early Years Qualification, Eyfs Framework Understanding, Child Development Support, Play Based Learning, Relationship Building, Observation, Assessment, Record Keeping, Nursery Routines Support, Safeguarding, Child Welfare Commitment, Teamwork, Inclusivity
Specialization
Candidates must possess a Level 3 Early Years qualification or equivalent and demonstrate a strong understanding of the EYFS framework. Essential qualities include a passion for working with young children, a positive team-focused attitude, and a commitment to safeguarding and child welfare.
Experience Required
Minimum 2 year(s)
Lead Animator [Rainbow Six] at Ubisoft
Newcastle upon Tyne, England, United Kingdom - Full Time
Skills Needed
Leadership, Mentoring, Keyframing, Motion Capture, Proprietary/In House Engines, First Person Animation Systems, Third Person Animation Systems, Motionbuilder, Delegation, Time Management, Organisational Skills, Communication, Adaptability, Collaboration
Specialization
Candidates must possess proven leadership or mentoring abilities and a portfolio showcasing realistic-styled animations, ideally demonstrating proficiency in Keyframing. Essential technical knowledge includes experience with Motion Capture, understanding of 1st/3rd person animation systems, familiarity with MotionBuilder, and knowledge of proprietary/in-house engines.
Experience Required
Minimum 5 year(s)
Housekeeping Supervisor at Colten Care
Christchurch, England, United Kingdom - Full Time
Skills Needed
Team Leadership, Work Allocation, Staff Rotas Preparation, Stock Ordering, Customer Service, Cleanliness Standards, Hygiene Standards, Attention To Detail, Communication, Motivation, Commitment, Reliability
Specialization
Candidates should be reliable, committed team players with enthusiasm and a can-do attitude, possessing a genuine passion for maintaining an exceptional living environment for residents. Previous experience at a similar level is required, or the candidate should be looking to advance their career to this level.
Experience Required
Minimum 2 year(s)
Team Member (Delivery) - Guildford The Friary (N112086) at Next Plc
Guildford, England, United Kingdom - Full Time
Skills Needed
Customer Service, Stock Processing, Attention To Detail, Organization, Communication, Teamwork, Flexibility, Efficiency
Specialization
Candidates should be friendly, calm, and efficient, with strong attention to detail and the ability to work independently. A positive attitude and willingness to support the team are essential.
Integration & Transformation Change Manager at NAVANTIA UK
Bristol, England, United Kingdom - Full Time
Skills Needed
Change Management, Organisational Development, Transformation, Impact Assessments, Stakeholder Analysis, Change Readiness, Adoption Planning, Risk Mitigation, Stakeholder Management, Communication Plans, Training Rollout, Cultural Transformation, Kpi Tracking, Powerpoint, Excel, Teams
Specialization
Candidates must have proven experience in Change Management, Organisational Development, or large-scale transformation roles, along with an understanding of change methodologies and excellent stakeholder management skills. Proficiency with collaboration tools like PowerPoint, Excel, Teams, and SharePoint is required, while experience in industrial and multinational environments is preferred.
Experience Required
Minimum 5 year(s)
Service Designer at PA Knowledge Limited - Denmark
London, England, United Kingdom - Full Time
Skills Needed
Service Design, Research, Synthesis, Mapping, Modelling, Prototyping, Interviews, Workshops, Stakeholder Facilitation, Concept Testing, Ai Tools, Sensemaking, Option Exploration, Agile Practices, Cross Functional Collaboration, Problem Solving
Specialization
Candidates must be systems-oriented thinkers who treat service design as a way of thinking, not just deliverables, and be confident in conducting research and synthesizing evidence into direction. Essential qualities include being curious about integrating AI into analysis, adapting roles as needed (researcher, facilitator, modeller, prototyper), and communicating clearly to guide teams through ambiguity.
Experience Required
Minimum 2 year(s)
Assistant Retrofit Coordinator at Home Group
Newcastle upon Tyne, England, United Kingdom - Full Time
Skills Needed
Statistical Analysis, Microsoft Excel, Retrofit Qualification, Sap/Rdsap Software, Pas2035 Requirements, Influencing Skills, Attention To Detail, Data Collection, Documentation, Customer Engagement
Specialization
Candidates should have strong statistical analysis skills and relevant experience in the housing or retrofit sector. Familiarity with SAP/RdSap software and PAS2035 requirements is also necessary.
Experience Required
Minimum 2 year(s)
Governance Senior Consultant at Talan
London, England, United Kingdom - Full Time
Skills Needed
Stakeholder Management, Team Management, Process Improvement, Communication Skills, Organizational Skills, Governance, Meeting Coordination, Documentation, Kpi Monitoring, Client Relationship Management, Digital Competency, Attention To Detail, Flexibility, Leadership, Problem Solving, Time Management
Specialization
The ideal candidate should have outstanding stakeholder management skills and experience in drafting and improving processes. They must also demonstrate excellent communication skills and a detailed understanding of industry codes and governance.
Experience Required
Minimum 5 year(s)