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Voice of the Customer Officer at GreenSquareAccord
Birmingham B1 2JB, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
FC/ASW Equipment Manufacturing Engineer Manager at MBDA
Stevenage SG1 2DA, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Specialization
Degree qualified or equivalent
Qualification
Graduate
Governance Officer at Bega Valley Shire Council
Bega, New South Wales, Australia - Full Time
Skills Needed
Electronic Document, Management System, Legislation, Microsoft Applications, Communication Skills
Qualification
Graduate
Ausbildung zum KFZ-Mechatroniker – Personenkraftwagentechnik (m/w/d) at GOTTSTEIN GMBH
Deutschland, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Store Assistant - Keyholder at Toolstation
CG2, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Elektroniker m/w/d at TriTec HR GmbH
34369 Hofgeismar, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Business Analist Cards & Payments at Capgemini
Utrecht, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Administrator at Cushman Wakefield
Washington, DC 20037, USA - Full Time
Skills Needed
Powerpoint, Conflict Resolution, Ged, Access, Outlook, Excel
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Guest Experience Officer at Belgravia Health Leisure Group Pty Ltd
Nambour QLD 4560, , Australia - Full Time
Skills Needed
Computer Literacy, Leisure Industry
Specialization
Current first aid certificate (workplace level 2).
Qualification
Trade Certificate
Digital Instructor at Trane Technologies
Davidson, North Carolina, USA - Full Time
Skills Needed
Instructional Design, Professional Development, Training Programs, Training, Platforms, Communication Skills
Qualification
Graduate
Process Engineer at Nammo Defense Systems Inc
Mesa, AZ 85201, USA - Full Time
Skills Needed
Genetics, Manufacturing Processes, Discrimination, Process Engineering, Team Spirit, Color, Hiring, Pyrotechnics, Operations, Recruiting, Training, Regulations, Manufacturing, Chemical Engineering, Cooperation, Supply Chain, Research, Program Management
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Senior Collections Analyst at Accounting Now
Greenwood Village, Colorado, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
P6 Scheduler at Actalent
Delta, UT 84624, USA - Full Time
Skills Needed
Primavera P6, Site Operations, Dental Insurance, Construction Estimating, Management Skills, Health Insurance, Vision Insurance, Management Software, Communication Skills
Qualification
Graduate
Field Service Operation Technical Support at EA team inc
Northborough, MA 01532, USA - Full Time
Skills Needed
Service Levels, Vip, It Infrastructure, Dfu, Validation Reports, Capacity Planning, Groups, English, Google, Provisioning, Event Planning, Mobile Devices, Readiness, Asset Management, Technology, Laptops, Communications, Intune, Teams, It Operations, Azure
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Compensation Senior Manager at Dollar General
Goodlettsville, TN 37072, USA - Full Time
Skills Needed
Data Manipulation, Customer Service, Ccp, Relevance, Thorough Research, Certified Compensation Professional
Qualification
Graduate
Experience Required
Minimum 6 year(s)
Technical Solutions Manager Lead, Airforce at Amazon Web Services Inc
Arlington, Virginia, USA - Full Time
Skills Needed
Project Teams, Technologists, Cloud Services, Business Case Development, Addition, Thought Leadership, Base Pay, Technology, Amazon
Specialization
Science technology engineering math business or equivalent
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Manager Case Management at HCA Florida North Florida Hospital
Gainesville, FL 32605, USA - Full Time
Skills Needed
Oncology, Color, Barriers, Collaboration, Bariatric Surgery, Orthopedics, Customer Service, Case Management, Robotic Surgery, Licensure, Cardiology
Qualification
Graduate
Investigations Disclosure Practitioner at Independent Office for Police Conduct
Birmingham, England, United Kingdom - Full Time
Skills Needed
Norway, Communication Skills, Assessment, Report Writing
Qualification
Graduate
High-Intensity Support Worker, Gold Coast at Right at Home
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Specialization
First aid & cpr certificate
Qualification
Trade Certificate
Change Manager at Militaire Inlichtingen en Veiligheidsdienst
Den Haag, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Voice of the Customer Officer at GreenSquareAccord
Birmingham B1 2JB, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

15 Nov, 25

Salary

12500.0

Posted On

15 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

ABOUT YOU

We are looking for a person with strong interpersonal and communication skills to build and sustain positive relationships with both customers and colleagues. Someone with a genuine enthusiasm and interest in utilising customer feedback to deliver service improvements.
Ideally experience of working in a customer facing role and keen to champion our customer centric culture throughout GreenSquareAccord.
You should have a strong working knowledge of Outlook, Word, Excel and PowerPoint to support communication, data analysis and reporting of feedback obtained and a good understanding of data protection legislation, with hands-on experience handling sensitive personal data in compliance with privacy and confidentiality requirements.
The is a job share position; we are looking for 2 people to cover between the hours of 9am and 7pm (flexibility on hours to be agreed).

ABOUT US

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.
We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.
Everyone deserves a home, it`s a place from which we build our future, we thrive at home.
We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.
Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

BENEFITS

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.

  • Trust based flexible working and supportive and friendly teams
  • 25 days annual holiday entitlement, increasing to 30 days
  • One day off for your birthday
  • Opportunity to buy or sell annual leave
  • A defined contribution pension scheme GSA matches up to 6% contributions
  • We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
  • Access to Blue Light discount card membership
  • Confidential Employee Assistance Programme (EAP).
  • Cycle to work Scheme
  • Eligible for occupational sick pay

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the essential eligibility criteria for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Responsibilities

ABOUT THE ROLE

We are looking to Recruit for 2 Voice of the Customer Officers. This role is part time and will consider flexible hours.
The Voice of the Customer Officer plays a pivotal role in capturing and sharing customer insight across the organisation. Through both transactional and perception surveys, the postholder will gather meaningful feedback and ensure this insight is clearly reported and accessible across the organisation, enabling teams to listen, engage, and act to improve services and enhance the customer experience.
A key part of the role involves speaking directly with customers, ensuring they have every opportunity to share their views on the quality of homes and services received. This feedback will then be used to help identify where improvements can be made along the customer journey.

Voice of the Customer Officer at GreenSquareAccord
Birmingham B1 2JB, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
FC/ASW Equipment Manufacturing Engineer Manager at MBDA
Stevenage SG1 2DA, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Specialization
Degree qualified or equivalent
Qualification
Graduate
Governance Officer at Bega Valley Shire Council
Bega, New South Wales, Australia - Full Time
Skills Needed
Electronic Document, Management System, Legislation, Microsoft Applications, Communication Skills
Qualification
Graduate
Ausbildung zum KFZ-Mechatroniker – Personenkraftwagentechnik (m/w/d) at GOTTSTEIN GMBH
Deutschland, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Store Assistant - Keyholder at Toolstation
CG2, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Elektroniker m/w/d at TriTec HR GmbH
34369 Hofgeismar, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Business Analist Cards & Payments at Capgemini
Utrecht, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Administrator at Cushman Wakefield
Washington, DC 20037, USA - Full Time
Skills Needed
Powerpoint, Conflict Resolution, Ged, Access, Outlook, Excel
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Guest Experience Officer at Belgravia Health Leisure Group Pty Ltd
Nambour QLD 4560, , Australia - Full Time
Skills Needed
Computer Literacy, Leisure Industry
Specialization
Current first aid certificate (workplace level 2).
Qualification
Trade Certificate
Digital Instructor at Trane Technologies
Davidson, North Carolina, USA - Full Time
Skills Needed
Instructional Design, Professional Development, Training Programs, Training, Platforms, Communication Skills
Qualification
Graduate
Process Engineer at Nammo Defense Systems Inc
Mesa, AZ 85201, USA - Full Time
Skills Needed
Genetics, Manufacturing Processes, Discrimination, Process Engineering, Team Spirit, Color, Hiring, Pyrotechnics, Operations, Recruiting, Training, Regulations, Manufacturing, Chemical Engineering, Cooperation, Supply Chain, Research, Program Management
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Senior Collections Analyst at Accounting Now
Greenwood Village, Colorado, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
P6 Scheduler at Actalent
Delta, UT 84624, USA - Full Time
Skills Needed
Primavera P6, Site Operations, Dental Insurance, Construction Estimating, Management Skills, Health Insurance, Vision Insurance, Management Software, Communication Skills
Qualification
Graduate
Field Service Operation Technical Support at EA team inc
Northborough, MA 01532, USA - Full Time
Skills Needed
Service Levels, Vip, It Infrastructure, Dfu, Validation Reports, Capacity Planning, Groups, English, Google, Provisioning, Event Planning, Mobile Devices, Readiness, Asset Management, Technology, Laptops, Communications, Intune, Teams, It Operations, Azure
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Compensation Senior Manager at Dollar General
Goodlettsville, TN 37072, USA - Full Time
Skills Needed
Data Manipulation, Customer Service, Ccp, Relevance, Thorough Research, Certified Compensation Professional
Qualification
Graduate
Experience Required
Minimum 6 year(s)
Technical Solutions Manager Lead, Airforce at Amazon Web Services Inc
Arlington, Virginia, USA - Full Time
Skills Needed
Project Teams, Technologists, Cloud Services, Business Case Development, Addition, Thought Leadership, Base Pay, Technology, Amazon
Specialization
Science technology engineering math business or equivalent
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Manager Case Management at HCA Florida North Florida Hospital
Gainesville, FL 32605, USA - Full Time
Skills Needed
Oncology, Color, Barriers, Collaboration, Bariatric Surgery, Orthopedics, Customer Service, Case Management, Robotic Surgery, Licensure, Cardiology
Qualification
Graduate
Investigations Disclosure Practitioner at Independent Office for Police Conduct
Birmingham, England, United Kingdom - Full Time
Skills Needed
Norway, Communication Skills, Assessment, Report Writing
Qualification
Graduate
High-Intensity Support Worker, Gold Coast at Right at Home
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Good Communication Skills
Specialization
First aid & cpr certificate
Qualification
Trade Certificate
Change Manager at Militaire Inlichtingen en Veiligheidsdienst
Den Haag, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate

Why Choose Y-Axis Employer Firm?

Y-Axis Recruitment firm provides:

  1. Easy access to get the best workforce
  2. Millions of database for top occupations
  3. Individual Employer support
  4. Find the perfect fit to scale up your business
  5. High Professional Standard
  6. Advanced software tools

Recruitment Solution for International Employers

Global companies believe ‘Talented workforce makes an impact!’ The global job market has transformed over time, with companies worldwide now willing to recruit talent from different nations. Countries with fast-growing economies are in dire need of skilled workers, and top MNCs are ready to bring in international employees to fill significant roles that are crucial for supporting and expanding their business operations.

As a result, international employment opportunities have surged, providing professionals with job openings abroad. Many skilled professionals are also eager to relocate to other countries for work, seeking higher salaries and a better standard of living.

To fulfill all these requirements, recruiters worldwide are showing a great interest in global talent, as cross-border hiring is on the rise. Skilled professionals are being sought after for various fields beyond IT, including Engineering, Accounting & Finance, Administration, Hospitality, Healthcare, STEM, and others.

Benefits of Choosing Y-Axis Recruitment Firm

Accelerated Recruitment

Using our large database and connections, along with advanced systems to find specific skills, our expert recruiters can speed up the hiring process, getting you the perfect candidates much faster.

Exceptional Talent

Choosing Y-Axis recruitment services enhances your chances of encountering exceptional candidates possessing the requisite skills and expertise in your industry. We offer a vast talent pool of pre-vetted and referenced individuals, ensuring your meetings are only with candidates who have undergone thorough evaluation and interviews.

Industry-Specific Recruitment Expertise

With your business's expansion and transformation, your in-house recruitment team may be tasked with intricate interviews across various roles unfamiliar to them. Our staff are experts in sector-specific recruitment, affording us superior understanding of technical roles and their associated skills. We have the proficiency to identify transferable skills pertinent to your job vacancies that might be overlooked within your organization.

Dedication to Client Service

A significant portion of a recruiter's work is performed prior to any potential compensation from our client. In the event that no candidate is hired, no fees are incurred for services rendered. If we cannot facilitate your business effectively, you owe us nothing. This guarantees that our services, resources, and skills are committed to supplying you with the top-tier candidates that align with your business growth strategy – those whose dream job is to be a part of your team.

In-depth Market Knowledge

Through continuous interactions with clients and candidates, top-tier recruiters amass substantial knowledge about the industry they serve. They are well-positioned to offer invaluable insights and wise counsel, which are integral to their role.

Broad Outreach

Not all top-performing candidates are actively seeking new job opportunities. These 'passive talents' as identified by Y-Axis recruitment firm, may require additional time to discover.

Our Commitment

Above all, our dedicated team relentlessly strives to fulfill your recruitment needs. Our primary objective is to source elite talent who aspire to contribute to your business.

How to Apply?

  1. Register with us
  2. Select Employer page
  3. Check the list
  4. Choose the perfect fit
  5. Hire them

Our Impact

  1. Verified Candidates
  2. 25+ Years Experience
  3. 10 Million+ Candidate Database
  4. Individual Employer Support

Frequently Asked Questions

Y-Axis Recruitment Firm provides easy access to a top-tier workforce through a vast database of millions of candidates across various occupations. They offer individual employer support, ensuring businesses find the perfect fit to scale up, maintain high professional standards, and utilize advanced software tools for efficient recruitment. Additionally, they offer recruitment solutions for international employers looking to hire global talent.

Y-Axis leverages its extensive database, strong industry connections, and advanced recruitment systems to identify and match specific skills quickly. Their expert recruiters streamline the hiring process, allowing businesses to secure the perfect candidates much faster than traditional methods.

Y-Axis offers a vast pool of pre-vetted and referenced candidates who have undergone thorough evaluations and interviews. This ensures that employers meet only with exceptional candidates possessing the necessary skills and expertise relevant to their industry.

Yes, Y-Axis has industry-specific recruitment expertise. Their staff are experts in various sectors, allowing them to understand technical roles and identify transferable skills that might be overlooked by in-house recruitment teams. This specialization ensures a better match for diverse and intricate roles.

Y-Axis operates on a no-win, no-fee basis. If they cannot facilitate the hiring of a suitable candidate for your business, no fees are incurred. This ensures that their services, resources, and skills are fully committed to supplying top-tier candidates aligned with your business growth strategy.

Through continuous interactions with both clients and candidates, Y-Axis recruiters accumulate substantial industry knowledge. This in-depth market understanding allows them to offer invaluable insights and wise counsel, enhancing the recruitment process.

Absolutely. Y-Axis specializes in identifying and engaging passive talents—top-performing candidates who may not be actively looking for new opportunities. Their proactive approach ensures that these high-caliber professionals are discovered and considered for your job openings.

The application process is straightforward:
  • Register with Y-Axis: Create an account on their platform.
  • Select Employer Page: Navigate to the employer section.
  • Check the List: Review the available candidates or services.
  • Choose the Perfect Fit: Select candidates that best match your requirements.
  • Hire Them: Proceed with the hiring process.

Y-Axis has a significant impact with over 25 years of experience, a database of more than 10 million candidates, and a commitment to individual employer support. They ensure that candidates are verified and meet the highest professional standards, contributing to successful placements globally.

Y-Axis provides recruitment solutions tailored for international employers, recognizing the global transformation in the job market. They facilitate cross-border hiring across various fields beyond IT, including Engineering, Accounting & Finance, Administration, Hospitality, Healthcare, STEM, and more, helping companies source skilled professionals from different nations to support and expand their operations.
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