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Senior Process Engineering Consultant at Australian Payments Plus
Sydney, New South Wales, Australia - Full Time
Skills Needed
Process Improvement, Change Leadership, Project Management, Analytical Skills, Collaboration, Strategic Thinking, Performance Metrics, Compliance, Continuous Improvement, Workshop Facilitation, Risk Management, Knowledge Management, Stakeholder Engagement, Process Mapping, Operational Excellence, Data Driven Insights
Specialization
Candidates should have 5-7 years of experience in business process management and improvement, with a proven track record in leading process improvement initiatives. Certification in advanced process improvement methodologies is highly preferred.
Experience Required
Minimum 5 year(s)
National Engineering Manager - Maritime at Serco Plc
Sydney, New South Wales, Australia - Full Time
Skills Needed
Maintenance Management, Naval Engineering, Defence Sustainment, Technical Data Interpretation, Stakeholder Management, Relationship Management, Navy Technical Regulatory Framework, Microsoft Office, Visio, Project
Specialization
Over 5 years of maintenance management experience in a naval defence setting is required. Strong knowledge of naval engineering and Defence sustainment practices is essential.
Experience Required
Minimum 5 year(s)
Head of People Services at ING
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hr Operations, Vendor Management, Whs, Organisational Transformation, Hris Systems, Data Driven Decision Making, Project Delivery, Stakeholder Management, Communication Skills, Australian Employment Law, Financial Services Regulation, Continuous Improvement, Employee Experience, Agility, Resilience, Inclusion
Specialization
Candidates should have over 10 years of experience in HR disciplines and excellent knowledge of Australian employment law. Proven experience in vendor management and organisational transformation is essential.
Experience Required
Minimum 10 year(s)
Implementation and Activation Associate Director at WPP
Sydney, New South Wales, Australia - Full Time
Skills Needed
Paid Search, Stakeholder Management, Media Landscape Knowledge, Problem Solving, Clear Communication, Presentation Skills, Collaboration, Results Driven
Specialization
Candidates should have experience with Paid Search and stakeholder management, along with a passion for the media industry. Strong communication and problem-solving skills are essential, as well as the ability to motivate and empower team members.
Experience Required
Minimum 5 year(s)
Employment Services Roles at MedHealth
Marrickville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Client Facing Role, Motivating Clients, Building Relationships, Liaising With Stakeholders, Working Towards Kpis, Transforming Lives, Creative Problem Solving, Collaboration, Integrity, Compassion, Determination, Thriving Together
Specialization
Candidates should have experience in customer service or client-facing roles and ideally have worked with individuals overcoming challenges. A current driver's license is required, and no prior employment service experience is necessary.
Employment Services Roles at MedHealth
Marrickville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Client Facing Role, Motivating Clients, Building Relationships, Sourcing Job Opportunities, Placing Clients, Compliance, Exceptional Service, Creative Problem Solving, Collaboration, Integrity, Compassion, Determination, Thriving Together, Person First Approach, Tailoring Support
Specialization
Candidates should have experience in customer service or a client-facing role and ideally have worked with people overcoming challenges. A current driver's license is required, and no prior employment service experience is necessary.
Employment Services Roles at MedHealth
Wollongong, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Client Facing, Motivating Clients, Building Relationships, Sourcing Job Opportunities, Placing Clients, Compliance, Exceptional Service, Creative Problem Solving, Collaboration, Integrity, Compassion, Determination, Thriving Together, Person First Approach, Tailoring Support
Specialization
Candidates should have experience in customer service or a client-facing role and ideally have worked with individuals overcoming challenges. A current driver's license is required, and no prior employment service experience is necessary.
ODCR Manager, Continuity & Resilience at ING
Sydney, New South Wales, Australia - Full Time
Skills Needed
Stakeholder Engagement, Operational Resilience, Business Continuity, Crisis Management, Analytical Thinking, Attention To Detail, Collaboration, Communication, Regulatory Frameworks, Risk Management, Ms Office, Tableau, Sas, Sql
Specialization
Tertiary qualification in business, finance, legal, or a related discipline is required, along with 8+ years of experience in financial services. A strong understanding of regulatory frameworks and excellent communication skills are essential.
Experience Required
Minimum 5 year(s)
Retail Assistant - Leeton at ALDI Stores
Leeton, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Stock Handling, Teamwork, Attention To Detail, Positive Attitude, Willingness To Learn
Specialization
No prior retail experience is required, but a positive attitude and strong work ethic are essential. Candidates should be willing to learn and work in a fast-paced environment.
Senior Planner at Interface
Sydney, New South Wales, Australia - Full Time
Skills Needed
Supply Chain Management, Inventory Management, Analytical Skills, Communication Skills, Team Player, Proactive Mindset, Excel Proficiency, Erp Systems, Planning Systems
Specialization
Candidates must have a tertiary qualification in Supply Chain or a related discipline and a minimum of 5 years of experience in supply chain/planning. Strong communication and analytical skills, along with proficiency in ERP systems, are essential.
Experience Required
Minimum 5 year(s)
Delivery Capabilities Lead at ING
Sydney, New South Wales, Australia - Full Time
Skills Needed
Project Management, Change Management, Agile Methodologies, Stakeholder Management, Training, Coaching, Compliance, Governance, Communication Strategies, Multi Functional Teamwork, Problem Solving, Adaptability, Innovation, Delivery Performance, Strategic Guidance
Specialization
5+ years of hands-on experience in planning and delivering complex projects, particularly in Agile environments. A background in enterprise PMO or transformation functions with relevant certifications is preferred.
Experience Required
Minimum 5 year(s)
Principal Software Engineer - .Net Fullstack at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Full Stack Development, React.Js, Next.Js, .Net Core, C#, Microservices, Apis, Aws, Docker, Kubernetes, Ci/Cd, Postgresql, Oracle, Devsecops, Agile Delivery, Automated Testing
Specialization
Candidates should have strong expertise in full stack development, particularly with React or Next.js and .NET Core. Experience with AWS, DevSecOps practices, and contact center technologies is highly regarded.
Experience Required
Minimum 5 year(s)
Implementation Consultant at Global Payments Inc.
Sydney, New South Wales, Australia - Full Time
Skills Needed
Implementation Consulting, Project Management, Client Engagement, Technical Understanding, Problem Solving, Communication Skills, Organizational Skills, Time Management, Stakeholder Engagement, Collaboration, Education Sector Knowledge, Edtech Familiarity, Agile Methodology, Waterfall Methodology, Troubleshooting, Documentation
Specialization
Candidates should have a minimum of 3 years' experience in a software implementation or consultancy role, with strong project coordination and problem-solving skills. Experience in the education sector or EdTech is highly desirable.
Experience Required
Minimum 2 year(s)
Retail Assistant - Eastgardens at ALDI Stores
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Stock Handling, Teamwork, Organization, Attention To Detail, Positive Attitude, Willingness To Learn, Communication
Specialization
No prior retail experience is required, but a positive attitude and strong work ethic are essential. Candidates must be fully available, including weekends.
Marketing and Business Development Administrator at Dentons Turkey
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Stakeholder Management, Time Management, Proactive Approach, Results Oriented, Creativity, Document Production, Meeting Management, Client Engagement, Data Management, Collaboration, Problem Solving, Administrative Support, Client Review, Insights Preparation
Specialization
Candidates should possess strong communication skills and attention to detail, with the ability to manage multiple stakeholders. A proactive and results-oriented approach is essential for success in this role.
Principal Product Success Architect (HRSD) at ServiceNow
Sydney, New South Wales, Australia - Full Time
Skills Needed
Ai Integration, Servicenow Platform, Technical Issue Resolution, Strategic Program Development, Hrsd Initiatives, Communication Skills, Analytical Skills, Problem Solving Skills, Agile Methodologies, Cross Functional Collaboration, Customer Focus, Business Growth, Customer Satisfaction, Implementation Strategies, Escalation Management, Product Strategy
Specialization
Candidates should have at least 7 years of experience with the ServiceNow platform, including 5 years in a customer-facing role. Strong knowledge of HRSD products and the ability to communicate technical concepts to non-technical audiences are essential.
Experience Required
Minimum 5 year(s)
Customer Banking Specialist - Batemans Bay at Commonwealth Bank
Eurobodalla Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Financial Advice, Problem Solving, Retail Environment, Integrity, Technology Education, Financial Health Checks
Specialization
Candidates should have experience in delivering exceptional customer service, preferably in financial services or retail. Strong communication skills and a genuine interest in building a career with CommBank are essential.
Guest Services Manager: Ocean Beach Resort at My NRMA
Central Coast Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Leadership, Team Management, Decision Making, Time Management, Attention To Detail, Communication, Problem Solving, Collaboration, Flexibility, Crm Systems
Specialization
The ideal candidate will have a strong background in customer service and previous leadership experience, preferably in hospitality or tourism. A team-first attitude, flexibility to work a 7-day roster, and familiarity with CRM systems are also important.
Experience Required
Minimum 2 year(s)
Director Assurance at Transport for NSW
Burwood, New South Wales, Australia - Full Time
Skills Needed
Strategic Risk Leadership, Assurance Excellence, Performance Insight, Framework Innovation, Team Development, Executive Partnership, Analytical Excellence, Resilience, Tenacity
Specialization
Proven management experience in high-risk environments and deep knowledge of assurance frameworks are essential. Candidates should possess strong analytical skills and a track record in collaboration and change management.
Experience Required
Minimum 10 year(s)
Customer Operations Lead at Spacetalk
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Coaching, Customer Service, Operational Excellence, Analytical Skills, Problem Solving, Communication, Empathy, Performance Management, Team Management, Process Improvement, Customer Support Platforms, Attention To Detail, Resource Allocation, Workload Balancing, Compliance
Specialization
A bachelor's degree in Business Administration or related field is required, along with 5+ years of experience in customer service or team leadership roles. Strong leadership, communication, and analytical skills are essential.
Experience Required
Minimum 5 year(s)
Senior Process Engineering Consultant at Australian Payments Plus
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

18 Jan, 26

Salary

0.0

Posted On

20 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Process Improvement, Change Leadership, Project Management, Analytical Skills, Collaboration, Strategic Thinking, Performance Metrics, Compliance, Continuous Improvement, Workshop Facilitation, Risk Management, Knowledge Management, Stakeholder Engagement, Process Mapping, Operational Excellence, Data-Driven Insights

Industry

Financial Services

Description
The Game Changers: Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia’s payments ecosystem, for the collective benefit of Australian businesses, government and consumers.​ Our solutions include Australia’s domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It’s a new chapter with more possibilities.​ Life @ AP+: We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life. We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it. The Purpose: As the Senior Business Process Analyst, this 12-month Max Term control role will see work in the AP+ Business Maturity team and play a crucial role in driving process optimisation for our business. You will work with cross-functional teams to capture processes, identify areas for improvement, analyse current performance and compliance, before proposing solutions to enhance efficiency and effectiveness. Your critical thinking skills and expertise will be integral in streamlining AP+ operations, improving efficiency, and providing process advice. You will work collaboratively with cross-functional teams and squads to identify, analyse, and optimise business processes, ultimately helping to achieve our strategic goals, deliver member experience and enhance stakeholder satisfaction. The core accountabilities of the role will include: Provide Strategic Thought Leadership: Offer strategic guidance and thought leadership across the full process management lifecycle ensuring alignment with AP+’s strategic and operational goals. Partner with Executive Leadership: Collaborate with senior leaders to identify and maintain process ownership, define end-to-end process outcomes, and prioritise improvement initiatives that support long-term organisational success. Facilitate Process Workshops: Lead and facilitate workshops to validate process ownership, document end-to-end process flows, assess AP+’s process maturity, and develop actionable roadmaps for improvement. Drive Cross-Functional Collaboration: Work with cross-functional teams to uncover process inefficiencies, identify automation opportunities, and maintain a prioritised backlog of process improvement initiatives. Communicate Insights and Progress: Develop and present reports, insights, and executive-ready presentations to communicate process improvements, performance metrics, and project updates to key stakeholders. Manage Multiple Changes: Oversee multiple process areas simultaneously, balancing priorities and resources effectively to deliver high-impact outcomes for process owners and business units. Design and Implement Process Controls: Establish effective process controls, map associated risks and regulatory obligations and ensure AP+ demonstrates compliance with relevant regulatory and governance requirements. Champion Continuous Improvement: Foster a culture of continuous improvement by promoting best practices, innovation, and process excellence across the organisation. Improve Knowledge Management: Create sustainable knowledge practices which empower AP+ employees to deliver on outcomes more effectively through alignment of policy, procedures and work instructions that detail ways of working. The capabilities needed to be successful for this role are: Certification: In advanced process improvement or change methodologies (e.g., Yellow/Green Belt Six Sigma) is highly preferred. Extensive Process Management Experience: At least 5–7 years of progressively responsible experience in business process management, improvement, optimisation, or process engineering. Process Improvement Expertise: Proven track record in leading process improvement workshops, facilitating cross-functional collaboration, end to end design and delivering initiatives that drive significant operational or strategic impact. Change Leadership: Demonstrated ability to influence and drive change within complex organisational environments, fostering a culture of continuous improvement and stakeholder engagement. Project and Delivery Management: Familiarity with project management methodologies and tools. Knowledge of Best Practice Frameworks: Working knowledge of industry reference models such as APQC, ITIL, and COBIT, and how these can be leveraged to enhance organisational process maturity and governance. Analytical and Benchmarking Skills: Experience conducting benchmarking analysis, defining key performance indicators and leveraging data-driven insights to measure and enhance process performance. Delivery Excellence: Understanding of delivery management practices such as RAID estimation techniques, and structured reporting to support effective process delivery and oversight. What happens next: At AP+, we believe in the power of passion, pride, and purpose.­ Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal. If you’re ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks. We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to recruitment@auspayplus.com.au We also encourage you to let us know your pronouns at any point during the recruitment process. AP+ are not partnering with Recruitment agencies for this role.
Responsibilities
The Senior Process Engineering Consultant will drive process optimisation within the AP+ Business Maturity team, collaborating with cross-functional teams to enhance efficiency and effectiveness. This role includes providing strategic thought leadership, facilitating workshops, and managing multiple process areas to deliver high-impact outcomes.
Senior Process Engineering Consultant at Australian Payments Plus
Sydney, New South Wales, Australia - Full Time
Skills Needed
Process Improvement, Change Leadership, Project Management, Analytical Skills, Collaboration, Strategic Thinking, Performance Metrics, Compliance, Continuous Improvement, Workshop Facilitation, Risk Management, Knowledge Management, Stakeholder Engagement, Process Mapping, Operational Excellence, Data Driven Insights
Specialization
Candidates should have 5-7 years of experience in business process management and improvement, with a proven track record in leading process improvement initiatives. Certification in advanced process improvement methodologies is highly preferred.
Experience Required
Minimum 5 year(s)
National Engineering Manager - Maritime at Serco Plc
Sydney, New South Wales, Australia - Full Time
Skills Needed
Maintenance Management, Naval Engineering, Defence Sustainment, Technical Data Interpretation, Stakeholder Management, Relationship Management, Navy Technical Regulatory Framework, Microsoft Office, Visio, Project
Specialization
Over 5 years of maintenance management experience in a naval defence setting is required. Strong knowledge of naval engineering and Defence sustainment practices is essential.
Experience Required
Minimum 5 year(s)
Head of People Services at ING
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hr Operations, Vendor Management, Whs, Organisational Transformation, Hris Systems, Data Driven Decision Making, Project Delivery, Stakeholder Management, Communication Skills, Australian Employment Law, Financial Services Regulation, Continuous Improvement, Employee Experience, Agility, Resilience, Inclusion
Specialization
Candidates should have over 10 years of experience in HR disciplines and excellent knowledge of Australian employment law. Proven experience in vendor management and organisational transformation is essential.
Experience Required
Minimum 10 year(s)
Implementation and Activation Associate Director at WPP
Sydney, New South Wales, Australia - Full Time
Skills Needed
Paid Search, Stakeholder Management, Media Landscape Knowledge, Problem Solving, Clear Communication, Presentation Skills, Collaboration, Results Driven
Specialization
Candidates should have experience with Paid Search and stakeholder management, along with a passion for the media industry. Strong communication and problem-solving skills are essential, as well as the ability to motivate and empower team members.
Experience Required
Minimum 5 year(s)
Employment Services Roles at MedHealth
Marrickville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Client Facing Role, Motivating Clients, Building Relationships, Liaising With Stakeholders, Working Towards Kpis, Transforming Lives, Creative Problem Solving, Collaboration, Integrity, Compassion, Determination, Thriving Together
Specialization
Candidates should have experience in customer service or client-facing roles and ideally have worked with individuals overcoming challenges. A current driver's license is required, and no prior employment service experience is necessary.
Employment Services Roles at MedHealth
Marrickville, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Client Facing Role, Motivating Clients, Building Relationships, Sourcing Job Opportunities, Placing Clients, Compliance, Exceptional Service, Creative Problem Solving, Collaboration, Integrity, Compassion, Determination, Thriving Together, Person First Approach, Tailoring Support
Specialization
Candidates should have experience in customer service or a client-facing role and ideally have worked with people overcoming challenges. A current driver's license is required, and no prior employment service experience is necessary.
Employment Services Roles at MedHealth
Wollongong, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Client Facing, Motivating Clients, Building Relationships, Sourcing Job Opportunities, Placing Clients, Compliance, Exceptional Service, Creative Problem Solving, Collaboration, Integrity, Compassion, Determination, Thriving Together, Person First Approach, Tailoring Support
Specialization
Candidates should have experience in customer service or a client-facing role and ideally have worked with individuals overcoming challenges. A current driver's license is required, and no prior employment service experience is necessary.
ODCR Manager, Continuity & Resilience at ING
Sydney, New South Wales, Australia - Full Time
Skills Needed
Stakeholder Engagement, Operational Resilience, Business Continuity, Crisis Management, Analytical Thinking, Attention To Detail, Collaboration, Communication, Regulatory Frameworks, Risk Management, Ms Office, Tableau, Sas, Sql
Specialization
Tertiary qualification in business, finance, legal, or a related discipline is required, along with 8+ years of experience in financial services. A strong understanding of regulatory frameworks and excellent communication skills are essential.
Experience Required
Minimum 5 year(s)
Retail Assistant - Leeton at ALDI Stores
Leeton, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Stock Handling, Teamwork, Attention To Detail, Positive Attitude, Willingness To Learn
Specialization
No prior retail experience is required, but a positive attitude and strong work ethic are essential. Candidates should be willing to learn and work in a fast-paced environment.
Senior Planner at Interface
Sydney, New South Wales, Australia - Full Time
Skills Needed
Supply Chain Management, Inventory Management, Analytical Skills, Communication Skills, Team Player, Proactive Mindset, Excel Proficiency, Erp Systems, Planning Systems
Specialization
Candidates must have a tertiary qualification in Supply Chain or a related discipline and a minimum of 5 years of experience in supply chain/planning. Strong communication and analytical skills, along with proficiency in ERP systems, are essential.
Experience Required
Minimum 5 year(s)
Delivery Capabilities Lead at ING
Sydney, New South Wales, Australia - Full Time
Skills Needed
Project Management, Change Management, Agile Methodologies, Stakeholder Management, Training, Coaching, Compliance, Governance, Communication Strategies, Multi Functional Teamwork, Problem Solving, Adaptability, Innovation, Delivery Performance, Strategic Guidance
Specialization
5+ years of hands-on experience in planning and delivering complex projects, particularly in Agile environments. A background in enterprise PMO or transformation functions with relevant certifications is preferred.
Experience Required
Minimum 5 year(s)
Principal Software Engineer - .Net Fullstack at Commonwealth Bank
Sydney, New South Wales, Australia - Full Time
Skills Needed
Full Stack Development, React.Js, Next.Js, .Net Core, C#, Microservices, Apis, Aws, Docker, Kubernetes, Ci/Cd, Postgresql, Oracle, Devsecops, Agile Delivery, Automated Testing
Specialization
Candidates should have strong expertise in full stack development, particularly with React or Next.js and .NET Core. Experience with AWS, DevSecOps practices, and contact center technologies is highly regarded.
Experience Required
Minimum 5 year(s)
Implementation Consultant at Global Payments Inc.
Sydney, New South Wales, Australia - Full Time
Skills Needed
Implementation Consulting, Project Management, Client Engagement, Technical Understanding, Problem Solving, Communication Skills, Organizational Skills, Time Management, Stakeholder Engagement, Collaboration, Education Sector Knowledge, Edtech Familiarity, Agile Methodology, Waterfall Methodology, Troubleshooting, Documentation
Specialization
Candidates should have a minimum of 3 years' experience in a software implementation or consultancy role, with strong project coordination and problem-solving skills. Experience in the education sector or EdTech is highly desirable.
Experience Required
Minimum 2 year(s)
Retail Assistant - Eastgardens at ALDI Stores
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Stock Handling, Teamwork, Organization, Attention To Detail, Positive Attitude, Willingness To Learn, Communication
Specialization
No prior retail experience is required, but a positive attitude and strong work ethic are essential. Candidates must be fully available, including weekends.
Marketing and Business Development Administrator at Dentons Turkey
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Stakeholder Management, Time Management, Proactive Approach, Results Oriented, Creativity, Document Production, Meeting Management, Client Engagement, Data Management, Collaboration, Problem Solving, Administrative Support, Client Review, Insights Preparation
Specialization
Candidates should possess strong communication skills and attention to detail, with the ability to manage multiple stakeholders. A proactive and results-oriented approach is essential for success in this role.
Principal Product Success Architect (HRSD) at ServiceNow
Sydney, New South Wales, Australia - Full Time
Skills Needed
Ai Integration, Servicenow Platform, Technical Issue Resolution, Strategic Program Development, Hrsd Initiatives, Communication Skills, Analytical Skills, Problem Solving Skills, Agile Methodologies, Cross Functional Collaboration, Customer Focus, Business Growth, Customer Satisfaction, Implementation Strategies, Escalation Management, Product Strategy
Specialization
Candidates should have at least 7 years of experience with the ServiceNow platform, including 5 years in a customer-facing role. Strong knowledge of HRSD products and the ability to communicate technical concepts to non-technical audiences are essential.
Experience Required
Minimum 5 year(s)
Customer Banking Specialist - Batemans Bay at Commonwealth Bank
Eurobodalla Shire Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Financial Advice, Problem Solving, Retail Environment, Integrity, Technology Education, Financial Health Checks
Specialization
Candidates should have experience in delivering exceptional customer service, preferably in financial services or retail. Strong communication skills and a genuine interest in building a career with CommBank are essential.
Guest Services Manager: Ocean Beach Resort at My NRMA
Central Coast Council, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Leadership, Team Management, Decision Making, Time Management, Attention To Detail, Communication, Problem Solving, Collaboration, Flexibility, Crm Systems
Specialization
The ideal candidate will have a strong background in customer service and previous leadership experience, preferably in hospitality or tourism. A team-first attitude, flexibility to work a 7-day roster, and familiarity with CRM systems are also important.
Experience Required
Minimum 2 year(s)
Director Assurance at Transport for NSW
Burwood, New South Wales, Australia - Full Time
Skills Needed
Strategic Risk Leadership, Assurance Excellence, Performance Insight, Framework Innovation, Team Development, Executive Partnership, Analytical Excellence, Resilience, Tenacity
Specialization
Proven management experience in high-risk environments and deep knowledge of assurance frameworks are essential. Candidates should possess strong analytical skills and a track record in collaboration and change management.
Experience Required
Minimum 10 year(s)
Customer Operations Lead at Spacetalk
Sydney, New South Wales, Australia - Full Time
Skills Needed
Leadership, Coaching, Customer Service, Operational Excellence, Analytical Skills, Problem Solving, Communication, Empathy, Performance Management, Team Management, Process Improvement, Customer Support Platforms, Attention To Detail, Resource Allocation, Workload Balancing, Compliance
Specialization
A bachelor's degree in Business Administration or related field is required, along with 5+ years of experience in customer service or team leadership roles. Strong leadership, communication, and analytical skills are essential.
Experience Required
Minimum 5 year(s)
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