• Welcome visitors, contractors and colleagues to site, providing a friendly and professional first impression.
• Manage visitor sign-in and sign-out processes, passes and associated records.
• Answer incoming telephone calls and respond to emails in a professional and timely manner.
• Maintain the site booking system, including meeting room bookings and attendee information.
• Complete a range of general administrative tasks and maintain accurate records.
• Use Microsoft Word, Excel, Outlook and other internal systems as part of your day-to-day role.
• Receive deliveries and ensure they are passed to the appropriate person or team.
• Assist contractors and respond to general queries.
• Support site safety and security procedures, including maintaining visitor information and assisting with head counts when required.
• Work closely with colleagues across the site to ensure a smooth and professional reception service.

What You Bring:

• Previous experience in a reception, front-of-house or similar customer-facing role.
• Good administrative and organisational skills.
• Confidence using IT systems, including Microsoft Word, Excel and Outlook.
• Excellent verbal and written communication skills.
• A friendly, calm and professional approach when dealing with a wide range of people.
• Good attention to detail and the ability to maintain accurate records.
• The ability to work using your own initiative while also being a supportive member of the wider team.
• A professional approach when handling sensitive or confidential information.