ABOUT YOUR SKILLS

• A university degree or equivalent.
• Over 5 years of experience, with at least 2 years in Air Transport-related solutions.
• Formal Project Management training and certification, or relevant practical experience.
• Strong communication skills, both verbal and written, along with excellent time management abilities.
• Proactive self-starter, able to work independently as well as collaborate effectively with both local and international teams.
• Adaptability to work across different time zones and with virtual teams in various regions.
• Responsible and agile in managing project implementations, demonstrating ownership and proactive problem-solving.
• Motivated to engage with colleagues and available resources for continuous learning and professional growth.
• Customer-focused, dedicated to delivering customer satisfaction by actively collaborating with customers and their teams to meet project goals.
• Skilled in MS Office suite, including Word, Excel, Project, and PowerPoint.
• Applicants must be Saudi nationals to be considered for this position

ABOUT THE ROLE & TEAM

As an Associate Project Manager, you are responsible for managing and ensuring the successful implementation of airline carriers into SITA’s Borders Management solutions. The role involves overseeing project execution in line with the agreed scope, budget, and timelines, while collaborating with both internal and external stakeholders.

WHAT YOU’LL DO

• Own and drive end-to-end coordination and management of Airline Engagement Process deliverables with airline carriers, carrier host system providers, governments and SITA internal functions, with the objective of certifying airline data into SITA Borders systems and onboarding airlines in Production.
• Initiate communication with airlines to explain government requirements.
• Document Airline Engagement materials; provide technical and operational information to Airlines.
• Manage the successful delivery of government and airline implementation with agreed scope, quality, and timelines and take corrective actions to manage any deviations to the agreed timelines.
• Conduct meetings with internal and external stakeholders and prepare presentations.
• Work independently or under supervision to complete assigned tasks.
• Proactively engage with airlines and governments to keep them informed at all times.
• Minimize the risk of delayed delivery and implementation problems by carrying out regular reviews of the progress of the customer requests.
• Create and maintain project management documents
• Work with relevant stakeholders to find resolution when implementation is at risk.
• Manage risks, issues and own escalations (in liaison with management)
• Ensure effective transition to SITA Operations and secure any sign-offs.
• Maintain Status reports and SharePoint site for government related materials.
• Provide regular project reports to Customer and SITA stakeholders.
  Qualifications: