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Customer Service Representative at OMB Bank
Springfield, Missouri, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Mathematical Skills, Problem Solving, Computer Skills, Banking Operations, Multi Tasking, Organizational Skills, Cross Selling
Specialization
Requires a high school diploma or equivalent and at least one year of clerical and customer service experience. Candidates should possess strong communication, mathematical, and computer skills, with a preference for basic banking knowledge.
SA, Automation Performance Test Engineer, Wealth Management Technology, Gro at DBS Bank
, , Singapore - Full Time
Skills Needed
Performance Testing, Loadrunner, Jmeter, Java, C, Javascript, Pl/Sql, Jenkins, Performance Test Methodology, Analytical Skills, Problem Solving, Communication Skills, Test Automation, Wealth Management Technology
Specialization
Candidates must hold a degree in Computer Science or a related engineering field and possess at least 4 years of experience in performance testing. Proficiency in LoadRunner, JMeter, Java, and C programming is required, with additional knowledge of Jenkins pipelines and scripting languages being highly desirable.
Experience Required
Minimum 2 year(s)
Business Lead Data & Reporting at ASN Bank
Nederland, Overijssel, Netherlands - Full Time
Skills Needed
Stakeholder Management, Business Intelligence, Data Management, Agile Methodology, Leadership, Strategic Planning, Product Ownership, Mortgage Services, Data Warehousing, Backlog Prioritization
Specialization
Requires a university degree and a combination of at least 3 years as a Product Owner/Business Lead and 5-8 years in mortgage services. Must have proven experience in stakeholder management within complex IT chains and a strong grasp of Agile working.
Experience Required
Minimum 5 year(s)
Lead FTP & Cost Pricing at ASN Bank
Utrecht, Utrecht, Netherlands - Full Time
Skills Needed
Funds Transfer Pricing (Ftp), Cost Pricing, Balance Sheet Management, People Management, Financial Analysis, Stakeholder Management, Quantitative Modeling, Business Case Development, Pricing Policy, Strategic Advisory, Communication Skills, Leadership
Specialization
Requires at least 10 years of experience in pricing and balance sheet management within a financial institution. Must have proven leadership experience and a strong vision for FTP and quantitative behavioral models.
Experience Required
Minimum 10 year(s)
Senior Productmanager Regulatory Change at ASN Bank
Utrecht, Utrecht, Netherlands - Full Time
Skills Needed
Regulatory Change Management, Mortgage Market Knowledge, Stakeholder Management, Analytical Thinking, Communication Skills, Project Management, Agile Methodology, Risk & Control Framework, Compliance Monitoring, Policy Translation, Legal Analysis, Organizational Sensitivity
Specialization
Requires a bachelor's or master's degree in business or law and at least 5 years of experience in mortgages, preferably in financial services or consultancy. Must have demonstrable knowledge of regulations such as GLOM, WFT, and CRR3, along with Agile project management skills.
Experience Required
Minimum 5 year(s)
Strategy & Transformation Specialist at ASN Bank
Utrecht, Utrecht, Netherlands - Full Time
Skills Needed
Corporate Strategy, Business Transformation, Stakeholder Management, Data Analysis, Strategic Planning, Change Management, Execution Power, Organizational Sensitivity, Analytical Thinking, Project Coordination, Decision Making, Financial Sector Expertise
Specialization
Requires a university degree (WO level) with 8+ years of relevant experience, including at least 5 years in corporate strategy and transformation within the financial sector. Candidates must possess strong analytical skills and the ability to build bridges across complex organizational silos.
Experience Required
Minimum 10 year(s)
TRM at DBS Bank
Taipei, , Taiwan - Full Time
Skills Needed
Financial Knowledge, Business Development, Relationship Management, Financial Certifications
Specialization
Candidates must possess strong financial knowledge and relevant financial certifications. A strong passion for business development is also required.
Experience Required
Minimum 2 year(s)
Consumer Banking Relationship Specialist (Relationship Banker) at Bank OZK
Bradenton, Florida, United States - Full Time
Skills Needed
Customer Service, Relationship Building, Financial Needs Assessment, Account Management, Transaction Processing, Business Development, Critical Thinking, Communication Skills, Microsoft Office, Problem Solving, Attention To Detail, Teamwork, Conflict Resolution, Sales
Specialization
Candidates must have at least one year of experience in customer service or sales and possess a high school diploma or equivalent. A basic understanding of personal finance and bank products is required, with a bachelor's degree and NMLS certification preferred.
Data Steward at ASN Bank
Utrecht, Utrecht, Netherlands - Full Time
Skills Needed
Data Management, Data Quality Management, Metadata Management, Data Modelling, Data Governance, Master Data Management, Root Cause Analysis, Analytical Thinking, Stakeholder Management, Dama Dmbok, Collibra, Financial Industry Knowledge
Specialization
Requires at least two years of experience as a Data Steward, Analyst, or Data Warehouse specialist with a bachelor's or master's degree level of thinking. Candidates must have knowledge of DAMA DMBOK, data management tooling (preferably Collibra), and an understanding of banking business processes.
Experience Required
Minimum 2 year(s)
Supervisor Client Onboarding and Support Team at Servbank
Watseka, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Onboarding, Banking Operations, Treasury Management, Customer Support, Performance Monitoring, Staff Training, Process Improvement, Kyc Compliance, Account Setup, Communication, Resource Allocation, Standard Operating Procedures, Conflict Resolution, Banking Products
Specialization
Candidates should have a bachelor's degree in business, finance, or a related field and previous supervisory experience in a banking or client support environment. Strong leadership, communication, and technical proficiency with customer support platforms are required.
Experience Required
Minimum 5 year(s)
Senior Compliance Officer AFC AML/CTF at ASN Bank
Nederland, Overijssel, Netherlands - Full Time
Skills Needed
Kyc Compliance, Aml/Ctf Expertise, Transaction Monitoring, Policy Development, Risk Management, Stakeholder Management, Data Analysis, Ai/Ml Implementation, Mentorship, Strategic Planning, Regulatory Compliance, Customer Due Diligence, Sanctions Screening, Process Optimization, Operational Risk, Communication
Specialization
Requires a Master's degree in Law, Criminology, or a related field with at least 7 years of KYC compliance experience in the banking sector. Must have a proven track record in strategic projects, data/AI implementation, and leadership within the AML/CTF domain.
Experience Required
Minimum 10 year(s)
Senior Advisor, Trust & Wealth Management - Dallas, TX at TRB Bank
Dallas, Texas, United States - Full Time
Skills Needed
Wealth Management, Portfolio Construction, Financial Planning, Asset Allocation, Investment Strategy, Client Relationship Management, Equity Research, Fixed Income Research, Alternative Investments, Manager Selection, Interpersonal Communication, Microsoft Office Suite
Specialization
Requires a bachelor's degree and over 10 years of client-facing experience in asset or wealth management. A Series 65 license is required, and CFA or CFP designations are preferred.
Experience Required
Minimum 10 year(s)
Senior Lending Assistant - Houston, TX at TRB Bank
Houston, Texas, United States - Full Time
Skills Needed
Loan Servicing, Credit Reporting, Customer Service, Microsoft Excel, Microsoft Word, Loan Documentation, Compliance Reporting, Financial Analysis, Account Maintenance, Problem Solving, Time Management, Interpersonal Communication
Specialization
A high school diploma and at least five years of experience in a secretarial or support role are required. Candidates must possess strong organizational skills and proficiency in Microsoft Office, with familiarity in Sageworks/Abrigo preferred.
Experience Required
Minimum 5 year(s)
Supervisor Client Onboarding and Support Team at Servbank
Savoy, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Onboarding, Banking Operations, Treasury Management, Customer Support, Performance Monitoring, Staff Training, Process Improvement, Kyc Compliance, Account Management, Communication, Standard Operating Procedures, Resource Allocation, Conflict Resolution
Specialization
The role requires previous supervisory experience in a client support or banking environment. A bachelor's degree in business, finance, or a related field is preferred, along with strong leadership and communication skills.
Experience Required
Minimum 2 year(s)
Analyst, Registration & Maintenance Specialist, Institutional Banking Group at DBS Bank
Singapore, , Singapore - Full Time
Skills Needed
Analytical Thinking, Critical Thinking, Communication, Interpersonal Skills, Attention To Detail, Workload Management, Microsoft Word, Microsoft Excel, Microsoft Access, Internet Security, Data Integrity, Compliance Screening
Specialization
Candidates must hold a university degree and possess strong analytical, critical thinking, and interpersonal skills. Proficiency in Microsoft Office Suite and a commitment to meticulous accuracy are essential.
Head of Integrated Risk Reporting and Development at ASN Bank
Utrecht, Utrecht, Netherlands - Full Time
Skills Needed
Risk Management, Risk Reporting, Digital Transformation, Enterprise Risk Management, People Management, Power Bi, Tableau, Grc Tooling, Crd/Crr Framework, Eba Internal Governance Guidelines, Three Lines Model, Ecb Climate Risk Expectations, Eu Taxonomy, Csrd, Stakeholder Management, Strategic Oversight
Specialization
Requires a Master's degree and over 10 years of risk management experience, including at least 5 years in a leadership role. Must have hands-on experience with risk reporting tools and deep knowledge of financial regulatory frameworks like CRD/CRR and EBA guidelines.
Experience Required
Minimum 10 year(s)
Supervisor Client Onboarding and Support Team at Servbank
Danville, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Onboarding, Banking Operations, Treasury Management, Customer Support, Performance Monitoring, Staff Training, Process Improvement, Kyc Compliance, Account Management, Communication, Documentation, Uat Testing, Resource Allocation, Problem Solving
Specialization
The role requires a bachelor's degree in business, finance, or a related field and previous supervisory experience in a client support or banking environment. Candidates must possess strong leadership and communication skills with proficiency in customer support platforms.
Experience Required
Minimum 2 year(s)
Supervisor Client Onboarding and Support Team at Servbank
Oswego, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Onboarding, Banking Operations, Treasury Management, Customer Support, Performance Monitoring, Staff Training, Process Improvement, Kyc Compliance, Account Management, Communication, Resource Allocation, Standard Operating Procedures, Conflict Resolution, Banking Products
Specialization
Candidates should have previous supervisory experience in a client support or banking environment. A bachelor's degree in business, finance, or a related field is preferred along with strong leadership and communication skills.
Experience Required
Minimum 5 year(s)
Supervisor Client Onboarding and Support Team at Servbank
Hoopeston, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Onboarding, Banking Operations, Treasury Management, Customer Support, Performance Monitoring, Staff Training, Process Improvement, Kyc Compliance, Account Management, Communication, Resource Allocation, Standard Operating Procedures, Conflict Resolution
Specialization
The role requires previous supervisory experience in a client support or banking environment and strong leadership and communication skills. A bachelor's degree in business, finance, or a related field is preferred.
Experience Required
Minimum 5 year(s)
Senior Case Manager Customer Care - 12 month secondment at Bankwest
Perth, Western Australia, Australia - Full Time
Skills Needed
Dispute Resolution, Investigation, Problem Solving, Negotiation, Customer Experience, Communication, Emotional Intelligence, Empathy, Diplomacy, Influencing, Conflict Resolution, Stakeholder Management, Analytical Skills, Decision Making
Specialization
Candidates must possess strong problem-solving, investigation, and communication skills with a demonstrated passion for supporting vulnerable customers. The role requires the ability to build rapport with diverse stakeholders and make critical decisions in a timely manner.
Experience Required
Minimum 5 year(s)
Customer Service Representative at OMB Bank
Springfield, Missouri, United States -
Full Time


Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

0.0

Posted On

13 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Mathematical Skills, Problem Solving, Computer Skills, Banking Operations, Multi-tasking, Organizational Skills, Cross-selling

Industry

Banking

Description
Description Customer Service Representative – Full-Time Job Summary The Customer Service Representative must be friendly, energetic, personable, comfortable working in a professional environment, committed to delivering excellent customer service and respectful of the sensitive and confidential information they may encounter. The customer service representative will help individuals with their financial needs, resolve problems, and provide assistance and information regarding products and services by phone or electronic means. The role engages with customers by telephone, online chat, and interactive video. Primary Location/Schedule: · 3050 S. Delaware Ave., Springfield, MO 65804 · Schedule: Monday – Friday, 8:00 am - 5:00 pm · Full-time: 40 hours per week average Position Requirements: · High school diploma or equivalent, or combination of education and relevant experience · A minimum of one year of clerical and customer service experience required · Excellent customer service and strong communication skills · Strong mathematical, problem-solving and computer skills · Basic knowledge of banking operations preferred · Effective multi-tasking and organizational skills · Willingness to proactively cross-sell bank products & services To Apply: Complete an OMB Bank application at https://www.ombbank.com/about/careers Contact Human Resources at careers@ombbank.com or 417-869-9000 for more information Employee Benefits: Excellent work environment where you are appreciated and recognized for your individual efforts and contributions Stability with a locally owned community bank that is growing and expanding in the region Paid Leave: PTO, Military, Bereavement, and Jury Duty Full and partially paid insurance plans: life w/AD&D, disability, medical, and dental Cost friendly insurance: vision, critical illness, accident, supplemental life w/ AD&D 100% match of retirement savings (up to plan limit) Discounted financial service fees on select OMB products and services Plus more Futures made brighter. Banking made better OMB Bank was founded in 1999 with a commitment to excellence in service. We offer our customers the latest in banking products and services combined with old-fashioned customer service. We are committed to giving our employees the kindness, courtesy, and professionalism they deserve. This philosophy has resulted in our growth from one bank in Springfield to ten branches in Springfield and surrounding communities in Missouri and Kansas. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. EOE/VETERANS/DISABLED E-VERIFY EMPLOYER
Responsibilities
Assist customers with financial needs and resolve problems via phone, online chat, and interactive video. Provide information regarding bank products and services while maintaining confidentiality of sensitive information.
Customer Service Representative at OMB Bank
Springfield, Missouri, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Mathematical Skills, Problem Solving, Computer Skills, Banking Operations, Multi Tasking, Organizational Skills, Cross Selling
Specialization
Requires a high school diploma or equivalent and at least one year of clerical and customer service experience. Candidates should possess strong communication, mathematical, and computer skills, with a preference for basic banking knowledge.
SA, Automation Performance Test Engineer, Wealth Management Technology, Gro at DBS Bank
, , Singapore - Full Time
Skills Needed
Performance Testing, Loadrunner, Jmeter, Java, C, Javascript, Pl/Sql, Jenkins, Performance Test Methodology, Analytical Skills, Problem Solving, Communication Skills, Test Automation, Wealth Management Technology
Specialization
Candidates must hold a degree in Computer Science or a related engineering field and possess at least 4 years of experience in performance testing. Proficiency in LoadRunner, JMeter, Java, and C programming is required, with additional knowledge of Jenkins pipelines and scripting languages being highly desirable.
Experience Required
Minimum 2 year(s)
Business Lead Data & Reporting at ASN Bank
Nederland, Overijssel, Netherlands - Full Time
Skills Needed
Stakeholder Management, Business Intelligence, Data Management, Agile Methodology, Leadership, Strategic Planning, Product Ownership, Mortgage Services, Data Warehousing, Backlog Prioritization
Specialization
Requires a university degree and a combination of at least 3 years as a Product Owner/Business Lead and 5-8 years in mortgage services. Must have proven experience in stakeholder management within complex IT chains and a strong grasp of Agile working.
Experience Required
Minimum 5 year(s)
Lead FTP & Cost Pricing at ASN Bank
Utrecht, Utrecht, Netherlands - Full Time
Skills Needed
Funds Transfer Pricing (Ftp), Cost Pricing, Balance Sheet Management, People Management, Financial Analysis, Stakeholder Management, Quantitative Modeling, Business Case Development, Pricing Policy, Strategic Advisory, Communication Skills, Leadership
Specialization
Requires at least 10 years of experience in pricing and balance sheet management within a financial institution. Must have proven leadership experience and a strong vision for FTP and quantitative behavioral models.
Experience Required
Minimum 10 year(s)
Senior Productmanager Regulatory Change at ASN Bank
Utrecht, Utrecht, Netherlands - Full Time
Skills Needed
Regulatory Change Management, Mortgage Market Knowledge, Stakeholder Management, Analytical Thinking, Communication Skills, Project Management, Agile Methodology, Risk & Control Framework, Compliance Monitoring, Policy Translation, Legal Analysis, Organizational Sensitivity
Specialization
Requires a bachelor's or master's degree in business or law and at least 5 years of experience in mortgages, preferably in financial services or consultancy. Must have demonstrable knowledge of regulations such as GLOM, WFT, and CRR3, along with Agile project management skills.
Experience Required
Minimum 5 year(s)
Strategy & Transformation Specialist at ASN Bank
Utrecht, Utrecht, Netherlands - Full Time
Skills Needed
Corporate Strategy, Business Transformation, Stakeholder Management, Data Analysis, Strategic Planning, Change Management, Execution Power, Organizational Sensitivity, Analytical Thinking, Project Coordination, Decision Making, Financial Sector Expertise
Specialization
Requires a university degree (WO level) with 8+ years of relevant experience, including at least 5 years in corporate strategy and transformation within the financial sector. Candidates must possess strong analytical skills and the ability to build bridges across complex organizational silos.
Experience Required
Minimum 10 year(s)
TRM at DBS Bank
Taipei, , Taiwan - Full Time
Skills Needed
Financial Knowledge, Business Development, Relationship Management, Financial Certifications
Specialization
Candidates must possess strong financial knowledge and relevant financial certifications. A strong passion for business development is also required.
Experience Required
Minimum 2 year(s)
Consumer Banking Relationship Specialist (Relationship Banker) at Bank OZK
Bradenton, Florida, United States - Full Time
Skills Needed
Customer Service, Relationship Building, Financial Needs Assessment, Account Management, Transaction Processing, Business Development, Critical Thinking, Communication Skills, Microsoft Office, Problem Solving, Attention To Detail, Teamwork, Conflict Resolution, Sales
Specialization
Candidates must have at least one year of experience in customer service or sales and possess a high school diploma or equivalent. A basic understanding of personal finance and bank products is required, with a bachelor's degree and NMLS certification preferred.
Data Steward at ASN Bank
Utrecht, Utrecht, Netherlands - Full Time
Skills Needed
Data Management, Data Quality Management, Metadata Management, Data Modelling, Data Governance, Master Data Management, Root Cause Analysis, Analytical Thinking, Stakeholder Management, Dama Dmbok, Collibra, Financial Industry Knowledge
Specialization
Requires at least two years of experience as a Data Steward, Analyst, or Data Warehouse specialist with a bachelor's or master's degree level of thinking. Candidates must have knowledge of DAMA DMBOK, data management tooling (preferably Collibra), and an understanding of banking business processes.
Experience Required
Minimum 2 year(s)
Supervisor Client Onboarding and Support Team at Servbank
Watseka, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Onboarding, Banking Operations, Treasury Management, Customer Support, Performance Monitoring, Staff Training, Process Improvement, Kyc Compliance, Account Setup, Communication, Resource Allocation, Standard Operating Procedures, Conflict Resolution, Banking Products
Specialization
Candidates should have a bachelor's degree in business, finance, or a related field and previous supervisory experience in a banking or client support environment. Strong leadership, communication, and technical proficiency with customer support platforms are required.
Experience Required
Minimum 5 year(s)
Senior Compliance Officer AFC AML/CTF at ASN Bank
Nederland, Overijssel, Netherlands - Full Time
Skills Needed
Kyc Compliance, Aml/Ctf Expertise, Transaction Monitoring, Policy Development, Risk Management, Stakeholder Management, Data Analysis, Ai/Ml Implementation, Mentorship, Strategic Planning, Regulatory Compliance, Customer Due Diligence, Sanctions Screening, Process Optimization, Operational Risk, Communication
Specialization
Requires a Master's degree in Law, Criminology, or a related field with at least 7 years of KYC compliance experience in the banking sector. Must have a proven track record in strategic projects, data/AI implementation, and leadership within the AML/CTF domain.
Experience Required
Minimum 10 year(s)
Senior Advisor, Trust & Wealth Management - Dallas, TX at TRB Bank
Dallas, Texas, United States - Full Time
Skills Needed
Wealth Management, Portfolio Construction, Financial Planning, Asset Allocation, Investment Strategy, Client Relationship Management, Equity Research, Fixed Income Research, Alternative Investments, Manager Selection, Interpersonal Communication, Microsoft Office Suite
Specialization
Requires a bachelor's degree and over 10 years of client-facing experience in asset or wealth management. A Series 65 license is required, and CFA or CFP designations are preferred.
Experience Required
Minimum 10 year(s)
Senior Lending Assistant - Houston, TX at TRB Bank
Houston, Texas, United States - Full Time
Skills Needed
Loan Servicing, Credit Reporting, Customer Service, Microsoft Excel, Microsoft Word, Loan Documentation, Compliance Reporting, Financial Analysis, Account Maintenance, Problem Solving, Time Management, Interpersonal Communication
Specialization
A high school diploma and at least five years of experience in a secretarial or support role are required. Candidates must possess strong organizational skills and proficiency in Microsoft Office, with familiarity in Sageworks/Abrigo preferred.
Experience Required
Minimum 5 year(s)
Supervisor Client Onboarding and Support Team at Servbank
Savoy, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Onboarding, Banking Operations, Treasury Management, Customer Support, Performance Monitoring, Staff Training, Process Improvement, Kyc Compliance, Account Management, Communication, Standard Operating Procedures, Resource Allocation, Conflict Resolution
Specialization
The role requires previous supervisory experience in a client support or banking environment. A bachelor's degree in business, finance, or a related field is preferred, along with strong leadership and communication skills.
Experience Required
Minimum 2 year(s)
Analyst, Registration & Maintenance Specialist, Institutional Banking Group at DBS Bank
Singapore, , Singapore - Full Time
Skills Needed
Analytical Thinking, Critical Thinking, Communication, Interpersonal Skills, Attention To Detail, Workload Management, Microsoft Word, Microsoft Excel, Microsoft Access, Internet Security, Data Integrity, Compliance Screening
Specialization
Candidates must hold a university degree and possess strong analytical, critical thinking, and interpersonal skills. Proficiency in Microsoft Office Suite and a commitment to meticulous accuracy are essential.
Head of Integrated Risk Reporting and Development at ASN Bank
Utrecht, Utrecht, Netherlands - Full Time
Skills Needed
Risk Management, Risk Reporting, Digital Transformation, Enterprise Risk Management, People Management, Power Bi, Tableau, Grc Tooling, Crd/Crr Framework, Eba Internal Governance Guidelines, Three Lines Model, Ecb Climate Risk Expectations, Eu Taxonomy, Csrd, Stakeholder Management, Strategic Oversight
Specialization
Requires a Master's degree and over 10 years of risk management experience, including at least 5 years in a leadership role. Must have hands-on experience with risk reporting tools and deep knowledge of financial regulatory frameworks like CRD/CRR and EBA guidelines.
Experience Required
Minimum 10 year(s)
Supervisor Client Onboarding and Support Team at Servbank
Danville, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Onboarding, Banking Operations, Treasury Management, Customer Support, Performance Monitoring, Staff Training, Process Improvement, Kyc Compliance, Account Management, Communication, Documentation, Uat Testing, Resource Allocation, Problem Solving
Specialization
The role requires a bachelor's degree in business, finance, or a related field and previous supervisory experience in a client support or banking environment. Candidates must possess strong leadership and communication skills with proficiency in customer support platforms.
Experience Required
Minimum 2 year(s)
Supervisor Client Onboarding and Support Team at Servbank
Oswego, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Onboarding, Banking Operations, Treasury Management, Customer Support, Performance Monitoring, Staff Training, Process Improvement, Kyc Compliance, Account Management, Communication, Resource Allocation, Standard Operating Procedures, Conflict Resolution, Banking Products
Specialization
Candidates should have previous supervisory experience in a client support or banking environment. A bachelor's degree in business, finance, or a related field is preferred along with strong leadership and communication skills.
Experience Required
Minimum 5 year(s)
Supervisor Client Onboarding and Support Team at Servbank
Hoopeston, Illinois, United States - Full Time
Skills Needed
Team Leadership, Client Onboarding, Banking Operations, Treasury Management, Customer Support, Performance Monitoring, Staff Training, Process Improvement, Kyc Compliance, Account Management, Communication, Resource Allocation, Standard Operating Procedures, Conflict Resolution
Specialization
The role requires previous supervisory experience in a client support or banking environment and strong leadership and communication skills. A bachelor's degree in business, finance, or a related field is preferred.
Experience Required
Minimum 5 year(s)
Senior Case Manager Customer Care - 12 month secondment at Bankwest
Perth, Western Australia, Australia - Full Time
Skills Needed
Dispute Resolution, Investigation, Problem Solving, Negotiation, Customer Experience, Communication, Emotional Intelligence, Empathy, Diplomacy, Influencing, Conflict Resolution, Stakeholder Management, Analytical Skills, Decision Making
Specialization
Candidates must possess strong problem-solving, investigation, and communication skills with a demonstrated passion for supporting vulnerable customers. The role requires the ability to build rapport with diverse stakeholders and make critical decisions in a timely manner.
Experience Required
Minimum 5 year(s)
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