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STA (1 year) Transformation Consultant – Business Banking & Private Banking at ING Services Limited

Leeuwarden, Frisia, Netherlands - Full Time

Skills Needed
Transformation Consulting, Business Banking, Private Banking, Stakeholder Management, Change Management, Strategic Decision Making, Operational Excellence, Process Optimization, Data Driven Decision Making, Financial Forecasting, Project Management, Risk Management, Governance, It Affinity, Analytical Skills, Communication

Specialization
Candidates must hold a Bachelor’s or Master’s degree and possess experience with improvement and transformation projects. Strong analytical skills, knowledge of banking processes, and fluency in both Dutch and English are required.

Experience Required
Minimum 5 year(s)

International Private Bank, Private Banker for China Market, Vice President at JPMC Candidate Experience page

Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time

Skills Needed
Wealth Management, Client Management, Investment Advisory, Communication Skills, Organizational Skills, Risk Awareness, Team Player, Regulatory Knowledge

Specialization
Candidates must have a bachelor's degree and at least 7 years of wealth management experience, along with strong client and stakeholder management skills. Effective communication and organizational skills are essential for this role.

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, gujarat, India - Full Time

Skills Needed
Relationship Management, Trade Finance, Commercial Lending, Investment Products, Customer Service Excellence, Strategic Thinking, Interpersonal Skills, Team Coordination, Needs Based Selling, Referral Generation, Negotiation, Customer Segmentation, Financial Planning, Conflict Resolution, Time Management, Compliance

Specialization
The ideal candidate must possess strong knowledge of trade finance, commercial lending, and investment products, coupled with a passion for exceptional customer service. The role demands strategic thinking, excellent interpersonal skills, and the ability to coordinate effectively across internal teams.

Experience Required
Minimum 5 year(s)

Elite Relationship Manager-Business Banking-BRANCH BANKING-Relationship Man at Kotak Mahindra Bank

, Madhya Pradesh, India - Full Time

Skills Needed
Relationship Management, Client Acquisition, High Net Worth Clients, Liability Management, Commercial Assets, Trade Finance, Commercial Lending, Investment Products, Customer Service, Business Banking

Specialization
The ideal candidate must be highly motivated and experienced in managing HNW client relationships within a banking context. A strong understanding of trade finance, commercial lending, and investment products is essential for success in this role.

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, gujarat, India - Full Time

Specialization
The ideal candidate must possess strong knowledge of trade finance, commercial lending, and investment products, coupled with a passion for delivering exceptional customer service. The role demands strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams for integrated solutions.

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, gujarat, India - Full Time

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, gujarat, India - Full Time

Skills Needed
Relationship Management, Trade Finance, Commercial Lending, Investment Products, Customer Service, Strategic Thinking, Interpersonal Skills, Cross Selling, Client Engagement, Sales Initiatives, Financial Solutions, Record Keeping, Customer Complaint Resolution, Compliance Standards, Client Education, Team Coordination

Specialization
The ideal candidate should have strong knowledge of trade finance, commercial lending, and investment products. A passion for delivering exceptional customer service and excellent interpersonal skills are also essential.

Experience Required
Minimum 5 year(s)

Platinum Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

Bangalore, karnataka, India - Full Time

Skills Needed
Trade Finance, Commercial Lending, Investment Products, Customer Service Excellence, Strategic Thinking, Interpersonal Skills, Team Coordination, Needs Based Selling, Referral Generation & Management, Negotiation & Persuasion, Customer Segmentation & Profiling, Customer Lifetime Value (Cltv) Focus, Data Analysis & Insights, Financial Planning & Advisory, Conflict Resolution & Issue Management, Ethical Sales Practices & Transparency

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, tamil nadu, India - Full Time

Skills Needed
Trade Finance, Commercial Lending, Investment Products, Customer Service Excellence, Strategic Thinking, Interpersonal Skills, Team Coordination, Needs Based Selling, Referral Generation & Management, Negotiation & Persuasion, Customer Segmentation & Profiling, Customer Lifetime Value (Cltv) Focus, Data Analysis & Insights, Financial Planning & Advisory, Proactive Engagement & Follow Up, Conflict Resolution & Issue Management

Experience Required
Minimum 5 year(s)

Director, Bank Notes & Bullion.Sales - International Banking.Treasury and at Mashreq Careers

, , United Arab Emirates - Full Time

Skills Needed
Pricing, Distribution, Relationship Management, Banking, Bullion, Sales, Treasury, Capital Markets, Client Management, Wholesale, International Banking, Innovation, Financial Services, Community Contribution, Customer Service, Partnerships

Experience Required
Minimum 5 year(s)

Senior Personal Banker.Injaz - RBG - Loan DST - DXB.Retail Banking Group at Mashreq Careers

, , United Arab Emirates - Full Time

Skills Needed
Sales, Relationship Management, Direct Marketing, Customer Service, Kyc, Aml, Fatca, Crm, Financial Analysis, Communication, Negotiation, Compliance

Specialization
Candidates must have at least 2 years of sales experience and a strong understanding of retail banking products and processes. Excellent communication skills, persistence, and a professional demeanor are required to effectively handle customer objections and meet service standards.

Experience Required
Minimum 2 year(s)

Global Banking & Markets, Investment Banking, Taiwan Advisory, Vice Preside at Goldman Sachs

Taipei, , Taiwan - Full Time

Skills Needed
Financial Analytical Capabilities, Verbal Communication, Writing Communication, Corporate Finance, Commercial Thinking, Team Orientation, Analytical Thinking, Client Relationship Management

Specialization
Candidates must have strong financial analytical capabilities and corporate finance experience, preferably in a relevant sector. A bachelor's degree is required, along with native fluency in Mandarin Chinese.

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, gujarat, India - Full Time

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, Chhattisgarh, India - Full Time

Skills Needed
Relationship Management, Client Acquisition, Liability Solutions, Commercial Assets, Trade Finance, Commercial Lending, Investment Products, Customer Service, Strategic Thinking, Interpersonal Skills

Specialization
The ideal candidate must possess strong knowledge in trade finance, commercial lending, and investment products, coupled with a dedication to providing exceptional customer service. This high-impact role demands strategic thinking and excellent interpersonal skills for cross-team coordination.

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, gujarat, India - Full Time

Skills Needed
Relationship Management, Private Banking, Branch Banking, High Net Worth Individuals, Financial Needs Analysis, Tailored Solutions, Sales Target Achievement, Client Satisfaction, Financial Data Interpretation, Banking Software Proficiency, Client Relationship Management, Portfolio Management, Organizational Skills, Communication Skills, Interpersonal Skills

Specialization
Candidates should possess a minimum of 3-5 years of experience in relationship management or private banking, preferably within a branch setting, and ideally hold a Bachelor's degree in finance or a related field. Essential qualifications include strong knowledge of banking products, proven sales achievement, and excellent client-facing communication skills.

Experience Required
Minimum 2 year(s)

Platinum Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

Gurgaon, haryana, India - Full Time

Skills Needed
Relationship Management, High Net Worth Client Management, Liability Solutions, Commercial Assets, Trade Finance, Commercial Lending, Investment Products, Customer Service, Strategic Thinking, Interpersonal Skills, Cross Selling, Client Engagement, Compliance, Record Keeping, Sales Initiatives

Specialization
The ideal candidate must possess strong knowledge of trade finance, commercial lending, and investment products, coupled with a passion for exceptional customer service. This high-impact role demands strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams for seamless service delivery.

Experience Required
Minimum 5 year(s)

Platinum Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

Ludhiana, Punjab, India - Full Time

Skills Needed
Relationship Management, High Net Worth Client Management, Trade Finance, Commercial Lending, Investment Products, Strategic Thinking, Customer Service, Interpersonal Skills, Banking Solutions, Liability Management, Commercial Assets, Team Coordination

Specialization
Requires strong knowledge of trade finance, commercial lending, and investment products. Candidates must possess excellent interpersonal skills and the ability to think strategically.

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

Dwarka, delhi, India - Full Time

Specialization
The ideal candidate must possess strong knowledge in trade finance, commercial lending, and investment products, coupled with a dedication to providing exceptional customer service. Success in this high-impact position demands strategic thinking and excellent interpersonal skills.

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

Bengaluru, karnataka, India - Full Time

Skills Needed
Relationship Management, High Net Worth Client Management, Trade Finance, Commercial Lending, Investment Products, Strategic Thinking, Customer Service, Interpersonal Skills, Branch Banking, Liability Management, Asset Management

Specialization
Requires strong knowledge of trade finance, commercial lending, and investment products. Candidates must possess strategic thinking abilities and excellent interpersonal skills.

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

Ahmedabad, gujarat, India - Full Time

Skills Needed
Relationship Management, Client Acquisition, Liability Management, Commercial Assets, Trade Finance, Commercial Lending, Investment Products, Customer Service, Strategic Thinking, Interpersonal Skills, Cross Selling, Compliance, Sales Initiatives, Client Engagement, Record Keeping

Specialization
The ideal candidate must possess strong knowledge of trade finance, commercial lending, and investment products, coupled with a passion for delivering exceptional customer service. This high-impact position requires strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams for seamless service delivery.

Experience Required
Minimum 5 year(s)

STA (1 year) Transformation Consultant – Business Banking & Private Banking at ING Services Limited

Leeuwarden, Frisia, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

0.0

Posted On

11 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Transformation consulting, Business banking, Private banking, Stakeholder management, Change management, Strategic decision-making, Operational excellence, Process optimization, Data-driven decision-making, Financial forecasting, Project management, Risk management, Governance, IT affinity, Analytical skills, Communication

Industry

Banking

Description

STA (1 year) Transformation Consultant – Business Banking & Private Banking Operations Location: Leeuwarden Workweek: 36 hours Salary: Based on experience and qualifications (Job level 16, NL salary scale 11) Language Requirements: Fluent in Dutch and English Are you someone who diagnoses problems, designs solutions, and knows how to operationalize them with a wide range of stakeholders? Then we’re looking for you! We’re seeking a Transformation Consultant who thrives in dynamic environments, stands firm in their convictions, and sees change as a constant. In this role, you’ll advise management on strategic and tactical decision-making, drawing from a deep understanding of our strategy, operating model, and enterprise architecture — while also bringing a fresh, external perspective. Your work will directly contribute to operationalizing solutions that drive transformation across our organization. About Business Banking Operations At Business Banking Operations, we support over 700,000 business clients with their daily banking needs — from opening and closing accounts to managing payments and updating customer information. Each year, we handle approximately: 400,000 calls 100,000 chats Hundreds of thousands of service requests Our mission is to deliver excellent customer service through a seamless operational organization. Customer satisfaction is our top priority. Business Banking is structured into six specialized departments (circles), each focused on related customer activities: Two circles handle customer contact (calls and chats). Four circles manage customer requests: Account Opening, Closing & Direct Debits In-Life Management & Inside Business Payments (IBP) Cards & ART (including business credit cards and legal structure changes) UBO & Offboarding (UBO registration and customer offboarding) These circles are supported by a staff department that provides expertise in data & reporting, risk, finance, and change management. About Private Banking Operations Private Banking Account management supports ING’s private banking clients with complex, high‑value banking and wealth-related needs. The focus is on affluent individuals, entrepreneurs, and families, offering a differentiated, high-touch service model within “One Client, One Bank.” The Account management organization consists of: 66 Account Managers 8,600 clusters 21,500 RGB/CLP relationships Account Managers act as the primary point of contact for clients, coordinating daily banking services and aligning closely with Private Banking advisors, Business Banking, and Operations. The aim is to provide fast, accurate, and personalized support, combining operational excellence with deep understanding of client needs. About the Role You’ll be part of the Center of Expertise (CoE) within Business Banking & Private Banking Operations, which consists of four consultants, each with their own focus area. Your mission: Bridge the gap between change initiatives from the Tribes and the operational reality of our circles. Your success directly improves customer service delivery. Key responsibilities include: Make Tribe-driven changes into actionable plans. Ensuring feedback and improvement ideas are effectively communicated to the Tribes. Supporting circles in optimizing their processes — from traffic reduction to process improvements. Collaborating with management, CoE, and Tribes to define focus areas and develop a roadmap. Leading the execution of initiatives and keeping all stakeholders informed. Aligning operational planning with ongoing changes. Ensuring that strategic and financial objectives are achieved. This includes, among other things, formalizing and steering the financial forecast, as well as initiatives such as sourcing. Example projects include implementing new digital processes, phasing out legacy systems, and launching new service propositions. You’ll explore possibilities, run pilots, and implement solutions in close collaboration with colleagues and Tribes. What You Bring Broad knowledge of the various channels, with specific expertise in COO Strategic, organization‑wide coordination, program and change management, governance and decision‑making, risk and issue management and management capabilities A proactive, results-driven mindset — you take initiative and get things done. Strong analytical skills and a data-driven approach to decision-making. Excellent stakeholder management and organizational sensitivity. Affinity with IT and the ability to connect diverse stakeholders — from Circle Leads to IT specialists. Creativity, perseverance, and entrepreneurial spirit — you think outside the box and inspire others to adopt your ideas. Initiative and influence — you represent our interests and ensure our priorities are heard. A customer-first attitude in everything you do. Your Qualifications Bachelor’s or Master’s degree (HBO/WO level) Experience with improvement and transformation projects Knowledge of banking processes, IT tooling, and service concepts Strong analytical and numerical skills Fluent in Dutch and English What We Offer A dynamic work environment where you can make a direct impact on our customers Competitive salary based on your experience and skills Excellent secondary benefits Extensive training and development opportunities Office location: Leeuwarden Flexible workweek: 36 hours Our Culture: The Orange Code You take it on and make it happen You help others be successful You always stay a step ahead Interested or Have Questions? Reach out to Herman Gaarman via Teams or mail. We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!

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Responsibilities

The Transformation Consultant will bridge the gap between strategic change initiatives and operational reality within Business and Private Banking. Responsibilities include developing actionable plans, optimizing processes, and collaborating with stakeholders to achieve strategic and financial objectives.

STA (1 year) Transformation Consultant – Business Banking & Private Banking at ING Services Limited

Leeuwarden, Frisia, Netherlands - Full Time

Experience Required
Minimum 5 year(s)

International Private Bank, Private Banker for China Market, Vice President at JPMC Candidate Experience page

Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time

Skills Needed
Wealth Management, Client Management, Investment Advisory, Communication Skills, Organizational Skills, Risk Awareness, Team Player, Regulatory Knowledge

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, gujarat, India - Full Time

Experience Required
Minimum 5 year(s)

Elite Relationship Manager-Business Banking-BRANCH BANKING-Relationship Man at Kotak Mahindra Bank

, Madhya Pradesh, India - Full Time

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, gujarat, India - Full Time

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, gujarat, India - Full Time

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, gujarat, India - Full Time

Experience Required
Minimum 5 year(s)

Platinum Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

Bangalore, karnataka, India - Full Time

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, tamil nadu, India - Full Time

Skills Needed
Trade Finance, Commercial Lending, Investment Products, Customer Service Excellence, Strategic Thinking, Interpersonal Skills, Team Coordination, Needs Based Selling, Referral Generation & Management, Negotiation & Persuasion, Customer Segmentation & Profiling, Customer Lifetime Value (Cltv) Focus, Data Analysis & Insights, Financial Planning & Advisory, Proactive Engagement & Follow Up, Conflict Resolution & Issue Management

Experience Required
Minimum 5 year(s)

Director, Bank Notes & Bullion.Sales - International Banking.Treasury and at Mashreq Careers

, , United Arab Emirates - Full Time

Experience Required
Minimum 5 year(s)

Senior Personal Banker.Injaz - RBG - Loan DST - DXB.Retail Banking Group at Mashreq Careers

, , United Arab Emirates - Full Time

Skills Needed
Sales, Relationship Management, Direct Marketing, Customer Service, Kyc, Aml, Fatca, Crm, Financial Analysis, Communication, Negotiation, Compliance

Experience Required
Minimum 2 year(s)

Global Banking & Markets, Investment Banking, Taiwan Advisory, Vice Preside at Goldman Sachs

Taipei, , Taiwan - Full Time

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, gujarat, India - Full Time

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, Chhattisgarh, India - Full Time

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

, gujarat, India - Full Time

Experience Required
Minimum 2 year(s)

Platinum Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

Gurgaon, haryana, India - Full Time

Specialization
The ideal candidate must possess strong knowledge of trade finance, commercial lending, and investment products, coupled with a passion for exceptional customer service. This high-impact role demands strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams for seamless service delivery.

Experience Required
Minimum 5 year(s)

Platinum Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

Ludhiana, Punjab, India - Full Time

Specialization
Requires strong knowledge of trade finance, commercial lending, and investment products. Candidates must possess excellent interpersonal skills and the ability to think strategically.

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

Dwarka, delhi, India - Full Time

Specialization
The ideal candidate must possess strong knowledge in trade finance, commercial lending, and investment products, coupled with a dedication to providing exceptional customer service. Success in this high-impact position demands strategic thinking and excellent interpersonal skills.

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

Bengaluru, karnataka, India - Full Time

Skills Needed
Relationship Management, High Net Worth Client Management, Trade Finance, Commercial Lending, Investment Products, Strategic Thinking, Customer Service, Interpersonal Skills, Branch Banking, Liability Management, Asset Management

Specialization
Requires strong knowledge of trade finance, commercial lending, and investment products. Candidates must possess strategic thinking abilities and excellent interpersonal skills.

Experience Required
Minimum 5 year(s)

Elite Banker-Household-Outbound-Branch Banking-Relationship Management at Kotak Mahindra Bank

Ahmedabad, gujarat, India - Full Time

Specialization
The ideal candidate must possess strong knowledge of trade finance, commercial lending, and investment products, coupled with a passion for delivering exceptional customer service. This high-impact position requires strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams for seamless service delivery.

Experience Required
Minimum 5 year(s)