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Product Manager-Digital Banking Kotak 811-Regional Sales at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Analytical Skills, Problem Solving, Crm Knowledge, Dialer Systems, Speech Analytics, Dashboards, Data Led Decision Making, Stakeholder Management, Communication Skills, Collaboration, Process Improvement, Customer Engagement, Operational Productivity, Digital Transformation, Technology Integration, Kpi Achievement
Specialization
Candidates should have 10-15 years of experience in BFSI, Fintech, or Digital Banking, particularly in contact center operations or customer engagement. An MBA or equivalent in Marketing, Operations, or Analytics is preferred.
Experience Required
Minimum 10 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
Ahmedabad, gujarat, India - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building, Revenue Generation, Sourcing New Clients
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, Telangana, India - Full Time
Skills Needed
Customer Orientation, Sourcing, Business Banking, Client Management, Revenue Generation, Cross Sell, Acquisition
Specialization
Candidates must possess strong customer orientation and high energy levels, coupled with prior experience in sourcing and managing business banking clients. A Bachelor's Degree is specified as the required study level.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, delhi, India - Full Time
Skills Needed
Customer Orientation, Business Banking, Sales, Cross Selling, Relationship Management, Revenue Generation, High Energy, Client Management
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, Telangana, India - Full Time
Skills Needed
Customer Orientation, Sourcing, Business Banking, Client Management, Revenue Generation, Cross Sell, Acquisition
Specialization
Candidates must possess strong customer orientation and high energy levels, coupled with prior experience in sourcing and managing business banking clients. A Bachelor's Degree is specified as the required study level.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
Jaipur Municipal Corporation, Rajasthan, India - Full Time
Skills Needed
Customer Orientation, Business Banking, Sales, Relationship Management, Cross Selling, Revenue Generation, High Energy, Client Management
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
Bengaluru, karnataka, India - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building
Specialization
The candidate should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Universal Banker-West (Lindenwood, Chesterfield, Fenton) at Midwest BankCentre
Saint Charles, Missouri, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication Skills, Problem Solving, Attention To Detail, Organizational Skills, Team Collaboration, Technological Savvy
Specialization
A high school diploma is required, with a preference for an associate or bachelor's degree. Candidates should have a minimum of two years of bank customer contact or retail sales experience and possess strong interpersonal and communication skills.
Experience Required
Minimum 2 year(s)
Regional Manager-Customer 360 -BRANCH BANKING-Customer 360 at Kotak Mahindra Bank
Ahmedabad, gujarat, India - Full Time
Skills Needed
Customer Centricity, Data Driven Decision Making, Analytical Thinking, Cross Functional Teamwork, Stakeholder Management, Empathy, Crm Understanding, Application Flow Understanding, Customer Coverage, Lead Quality Tracking, Digital Adoption, Campaign Management, Product Knowledge, Relationship Management, Profitability Improvement, User Experience
Specialization
Candidates should have a strong understanding of CRM and tech platforms, along with the ability to interpret data for strategic initiatives. A passion for solving customer problems and ensuring a great user experience is essential.
Experience Required
Minimum 5 year(s)
University Graduate – Private Banking Monaco 100% (f/m/d) at BANK JULIUS BAER CO LTD
Monaco, , Monaco - Full Time
Skills Needed
Wealth Management, Business Development, Client Servicing, Relationship Management, Financial Markets Analysis, Portfolio Understanding, Interpersonal Skills, Analytical Skills, Entrepreneurial Spirit, Global Mindset, English Fluency, French Fluency
Specialization
Candidates must have recently completed a Master's degree (within the last 12 months) in Finance and Markets with above-average grades, possessing initial practical experience in banking or finance along with strong technical and analytical skills. Essential requirements include fluency in English and French, a passion for wealth management, a global mindset, and eligibility to work in the application country.
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is required.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building, Revenue Generation, Sourcing New Clients
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is required.
Experience Required
Minimum 2 year(s)
Relationship Banker, Westwood-High Street, Westwood, MA at Banco Santander S A Filiale Frankfurt
Kalamazoo Charter Township, Michigan, United States - Full Time
Skills Needed
Customer Service, Sales, Relationship Building, Cross Selling, Digital Banking, Communication, Consultative Skills, Team Collaboration, Problem Solving, Risk Management, Financial Needs Assessment, Networking, Portfolio Management, Customer Engagement, Compliance, Technology Proficiency
Specialization
Candidates must have a high school diploma or equivalent, with a preference for a bachelor's degree. A minimum of 3 years of experience in sales or 12 months in retail banking or financial services is required, along with strong customer service skills.
Experience Required
Minimum 2 year(s)
Citi Commercial Bank - Loan Syndications Vice President at Citi
New York, New York, United States - Full Time
Skills Needed
Financial Skills, Analytic Skills, Capital Structure Analysis, Credit Profile Analysis, Industry Research, Pitch Materials Drafting, Transaction Execution, Legal Documentation Negotiation, Closing Process Management, Analytical Skills, Modeling Skills, Self Starter, Team Player, Written Skills, Presentation Skills, Loan Syndication Experience
Specialization
Candidates should have strong financial and analytic skills, with experience in complex capital structures. A bachelor's degree and a minimum of 5 years of banking experience are required.
Experience Required
Minimum 5 year(s)
Manager- Coverage - Commercial Banking - Emiratized Role at First Abu Dhabi Bank Pjsc
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Credit Analysis, Financial Spreading, Customer Service, Risk Assessment, Financial Reporting, Client Relationship Management, Cross Selling, Compliance, Data Quality Management, Team Collaboration, Transaction Execution, Documentation Management, Process Improvement, Communication, Problem Solving, Time Management
Specialization
Candidates should have a Bachelor's Degree in Business Administration, Finance, Banking, or a related field, along with a minimum of 5 years of relevant experience in Corporate, Commercial, or Business Banking. At least 3 years should be in similar positions with increasing responsibilities.
Experience Required
Minimum 5 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Next Gen-Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
Chennai, tamil nadu, India - Full Time
Skills Needed
Sales Management, Business Banking, Sales Strategy, Client Relationship Building, Team Leadership, Mentoring, Crm Systems, Sales Enablement Tools, Data Interpretation, Business Growth, Interpersonal Skills, Communication Skills, Organizational Skills
Specialization
Candidates must possess a minimum of 5 years in a sales management role, preferably within banking or financial services, and have a proven history of achieving sales goals. Essential qualifications include excellent leadership, strong communication skills, and proficiency with CRM and sales tools.
Experience Required
Minimum 5 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Product Manager-Digital Banking Kotak 811-Regional Sales at Kotak Mahindra Bank
Mumbai, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Analytical Skills, Problem-Solving, CRM Knowledge, Dialer Systems, Speech Analytics, Dashboards, Data-Led Decision-Making, Stakeholder Management, Communication Skills, Collaboration, Process Improvement, Customer Engagement, Operational Productivity, Digital Transformation, Technology Integration, KPI Achievement

Industry

Banking

Description
This is an Internal document. Product Manager COE (Voice Operations) The *Video & Voice Unit* serves as the *human interface* of this digital ecosystem, connecting customers through *Inbound, Outbound, Relationship Management and VKYC interactions* — ensuring engagement, trust, and personalized service across every touchpoint. 🎯 *Role Objective* The *Head – Center of Excellence (CoE)* will play a *strategic enablement and supporting role* in strengthening Kotak 811’s customer engagement ecosystem. This role focuses on improving *funnel efficiency, operational productivity,* and *customer experience* through *data-led insights, process excellence,* and *technology integration.* The incumbent will lead a *compact CoE team* and collaborate with business, product, and technology teams to enable each unit to achieve its KPIs. ⚙️ *Key Responsibilities* *Business Enablement & Performance Optimization* • Support inbound, outbound, and VKYC units through data insights and process improvements. • Develop frameworks to track and enhance funnel efficiency, conversions, and cost metrics. • Drive automation, analytics, and digitization to improve productivity and reduce cost per acquisition/contact. *Customer Experience & Quality Excellence* • Strengthen Kotak 811’s *“Digital + Human Touch”* proposition across voice and video channels. • Monitor and improve *NPS* and service quality scores. • Ensure *VKYC process compliance, accuracy,* and *TAT adherence.* *Collaboration & Stakeholder Management* This is an Internal document. • Partner with *Product, Tech, Marketing,* and *Operations* teams to align initiatives with business goals. • Collaborate with analytics and vendor teams to design efficiency models. • Present dashboards and insights to leadership on performance and improvement areas. 📊 *Key Deliverables / KPIs* ✅ Funnel efficiency & conversion improvement ✅ Cost per acquisition/contact optimization ✅ Customer satisfaction (NPS) uplift ✅ VKYC compliance & TAT adherence ✅ Unit-level productivity & profitability enhancement 👤 *Candidate Profile* • *Experience:* 10–15 years in *BFSI / Fintech / Digital Banking* with exposure to contact center operations, customer engagement, or process excellence. • *Education:* MBA or equivalent (Marketing / Operations / Analytics preferred). 📒*Skills:* * Strong analytical & problem-solving orientation * Knowledge of CRM, dialer systems, speech analytics & dashboards * Proven ability to drive data-led decision-making * Excellent stakeholder management & communication skills 🌟 *Role Attributes* • Collaborative & enabling leadership style • Data-driven & execution-focused This is an Internal document. • Strategic thinker with operational depth • Passionate about digital transformation & customer experience
Responsibilities
The role involves supporting inbound, outbound, and VKYC units through data insights and process improvements while enhancing customer experience across voice and video channels. The incumbent will also collaborate with various teams to align initiatives with business goals and present performance insights to leadership.
Product Manager-Digital Banking Kotak 811-Regional Sales at Kotak Mahindra Bank
Mumbai, maharashtra, India - Full Time
Skills Needed
Analytical Skills, Problem Solving, Crm Knowledge, Dialer Systems, Speech Analytics, Dashboards, Data Led Decision Making, Stakeholder Management, Communication Skills, Collaboration, Process Improvement, Customer Engagement, Operational Productivity, Digital Transformation, Technology Integration, Kpi Achievement
Specialization
Candidates should have 10-15 years of experience in BFSI, Fintech, or Digital Banking, particularly in contact center operations or customer engagement. An MBA or equivalent in Marketing, Operations, or Analytics is preferred.
Experience Required
Minimum 10 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
Ahmedabad, gujarat, India - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building, Revenue Generation, Sourcing New Clients
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, Telangana, India - Full Time
Skills Needed
Customer Orientation, Sourcing, Business Banking, Client Management, Revenue Generation, Cross Sell, Acquisition
Specialization
Candidates must possess strong customer orientation and high energy levels, coupled with prior experience in sourcing and managing business banking clients. A Bachelor's Degree is specified as the required study level.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, delhi, India - Full Time
Skills Needed
Customer Orientation, Business Banking, Sales, Cross Selling, Relationship Management, Revenue Generation, High Energy, Client Management
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, Telangana, India - Full Time
Skills Needed
Customer Orientation, Sourcing, Business Banking, Client Management, Revenue Generation, Cross Sell, Acquisition
Specialization
Candidates must possess strong customer orientation and high energy levels, coupled with prior experience in sourcing and managing business banking clients. A Bachelor's Degree is specified as the required study level.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
Jaipur Municipal Corporation, Rajasthan, India - Full Time
Skills Needed
Customer Orientation, Business Banking, Sales, Relationship Management, Cross Selling, Revenue Generation, High Energy, Client Management
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
Bengaluru, karnataka, India - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building
Specialization
The candidate should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Universal Banker-West (Lindenwood, Chesterfield, Fenton) at Midwest BankCentre
Saint Charles, Missouri, United States - Full Time
Skills Needed
Customer Service, Interpersonal Skills, Communication Skills, Problem Solving, Attention To Detail, Organizational Skills, Team Collaboration, Technological Savvy
Specialization
A high school diploma is required, with a preference for an associate or bachelor's degree. Candidates should have a minimum of two years of bank customer contact or retail sales experience and possess strong interpersonal and communication skills.
Experience Required
Minimum 2 year(s)
Regional Manager-Customer 360 -BRANCH BANKING-Customer 360 at Kotak Mahindra Bank
Ahmedabad, gujarat, India - Full Time
Skills Needed
Customer Centricity, Data Driven Decision Making, Analytical Thinking, Cross Functional Teamwork, Stakeholder Management, Empathy, Crm Understanding, Application Flow Understanding, Customer Coverage, Lead Quality Tracking, Digital Adoption, Campaign Management, Product Knowledge, Relationship Management, Profitability Improvement, User Experience
Specialization
Candidates should have a strong understanding of CRM and tech platforms, along with the ability to interpret data for strategic initiatives. A passion for solving customer problems and ensuring a great user experience is essential.
Experience Required
Minimum 5 year(s)
University Graduate – Private Banking Monaco 100% (f/m/d) at BANK JULIUS BAER CO LTD
Monaco, , Monaco - Full Time
Skills Needed
Wealth Management, Business Development, Client Servicing, Relationship Management, Financial Markets Analysis, Portfolio Understanding, Interpersonal Skills, Analytical Skills, Entrepreneurial Spirit, Global Mindset, English Fluency, French Fluency
Specialization
Candidates must have recently completed a Master's degree (within the last 12 months) in Finance and Markets with above-average grades, possessing initial practical experience in banking or finance along with strong technical and analytical skills. Essential requirements include fluency in English and French, a passion for wealth management, a global mindset, and eligibility to work in the application country.
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is required.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building, Revenue Generation, Sourcing New Clients
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is required.
Experience Required
Minimum 2 year(s)
Relationship Banker, Westwood-High Street, Westwood, MA at Banco Santander S A Filiale Frankfurt
Kalamazoo Charter Township, Michigan, United States - Full Time
Skills Needed
Customer Service, Sales, Relationship Building, Cross Selling, Digital Banking, Communication, Consultative Skills, Team Collaboration, Problem Solving, Risk Management, Financial Needs Assessment, Networking, Portfolio Management, Customer Engagement, Compliance, Technology Proficiency
Specialization
Candidates must have a high school diploma or equivalent, with a preference for a bachelor's degree. A minimum of 3 years of experience in sales or 12 months in retail banking or financial services is required, along with strong customer service skills.
Experience Required
Minimum 2 year(s)
Citi Commercial Bank - Loan Syndications Vice President at Citi
New York, New York, United States - Full Time
Skills Needed
Financial Skills, Analytic Skills, Capital Structure Analysis, Credit Profile Analysis, Industry Research, Pitch Materials Drafting, Transaction Execution, Legal Documentation Negotiation, Closing Process Management, Analytical Skills, Modeling Skills, Self Starter, Team Player, Written Skills, Presentation Skills, Loan Syndication Experience
Specialization
Candidates should have strong financial and analytic skills, with experience in complex capital structures. A bachelor's degree and a minimum of 5 years of banking experience are required.
Experience Required
Minimum 5 year(s)
Manager- Coverage - Commercial Banking - Emiratized Role at First Abu Dhabi Bank Pjsc
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Credit Analysis, Financial Spreading, Customer Service, Risk Assessment, Financial Reporting, Client Relationship Management, Cross Selling, Compliance, Data Quality Management, Team Collaboration, Transaction Execution, Documentation Management, Process Improvement, Communication, Problem Solving, Time Management
Specialization
Candidates should have a Bachelor's Degree in Business Administration, Finance, Banking, or a related field, along with a minimum of 5 years of relevant experience in Corporate, Commercial, or Business Banking. At least 3 years should be in similar positions with increasing responsibilities.
Experience Required
Minimum 5 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)
Next Gen-Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
Chennai, tamil nadu, India - Full Time
Skills Needed
Sales Management, Business Banking, Sales Strategy, Client Relationship Building, Team Leadership, Mentoring, Crm Systems, Sales Enablement Tools, Data Interpretation, Business Growth, Interpersonal Skills, Communication Skills, Organizational Skills
Specialization
Candidates must possess a minimum of 5 years in a sales management role, preferably within banking or financial services, and have a proven history of achieving sales goals. Essential qualifications include excellent leadership, strong communication skills, and proficiency with CRM and sales tools.
Experience Required
Minimum 5 year(s)
Premier Acquisition Manager-Business Banking-Sales-Sales at Kotak Mahindra Bank
, , - Full Time
Skills Needed
Customer Orientation, High Energy, Business Banking, Client Management, Cross Selling, Relationship Building
Specialization
Candidates should have strong customer orientation and high energy levels. Prior experience in sourcing and managing business banking clients is also required.
Experience Required
Minimum 2 year(s)